Fairmont Resort Blue Mountains - MGallery Collection 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 4 601

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Fairmont Resort Blue Mountains - MGallery Collection - Image 4
1 Sublime Point Road, 2780 LEURA, Australia

Opis

O hotelu

  • Nature's splendour on your doorstep

  • Award-winning Ubika Day Spa & Wellness Centre in the tranquility of the Blue Mountains

  • Entertaining KidsZone, a Resort where kids feel welcome

  • Adjacent to the historic Leura Golf Course

  • 23 flexible conference and event spaces

Nasze pokoje

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Lokalizacja hotelu

Fairmont Resort Blue Mountains - MGallery Collection

1 Sublime Point Road
2780 LEURA
Australia

Pozycja GPS:-33.721863, 150.350239

Telefon
Faks +61 2 4785 0001

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 4 601

Ocena TripAdvisor  3.9/5  Liczba opinii: 3 485

Renovation needed

Ocena na stronie TripAdvisor 2.0/5

zam-hel Opinia zatwierdzona w TripAdvisor

The building is crumbling and it is not well kept - unfortunately because the scenery is amazing. Specially the doors on the rooms is the problem: every little sound comes thru. And if you are “lucky” with connecting room, you will get even more sounds from the neighbor. And the hotel is so much kid friendly that you are bit out of place without kids. And you can sure to have a loads of running, screaming and crying around you.

Abysmal

Ocena na stronie TripAdvisor 1.0/5

Plain_Truth Opinia zatwierdzona w TripAdvisor

Far from a premium resort, not close to Fairmont standards, old, dated in need of urgent maintenance, cleaning needs to be stepped up, staff need urgent upskilling, overcrowded with kids racing around and screaming at the top of their voices, more serenity at Central station, an embarrassment for the Accor and Fairmont brand, close it down and fix it up immediately.

Thank you for your feedback.

Disappointed

Ocena na stronie TripAdvisor 1.0/5

Jonathan C Couples - Opinia zatwierdzona w TripAdvisor

Resort is in dire need of renovation/maintenance. Lifts, rooms, bathrooms, balconies all dirty and substandard condition. Reception informed me that the site became a hotel in 1989. It is clear nothing has been renovated since. Very disappointed.

Thank you for your review, I am sorry you were disappointed and we let you down. T

Disappointing Fairmont experience

Ocena na stronie TripAdvisor 2.0/5

tootrue Opinia zatwierdzona w TripAdvisor

We have stayed in many Fairmont properties around the world and have always expected a high level of quality from them. Sadly, this property was anything but. The decor was tired and old, the staff well the ones you could find couldn't be bothered helping. The bar staff couldn't figure out what was a beer or a cider. The meal in the the ONLY restaurant that was open took 1.5 hrs. to come and then they put the wrong tables bill onto our room account. The hotel shop and whiskey bar were all closed and only open on the weekends. If you also staying here to be able to see the Blue Mountains from your room, best you ask before arriving as there are only a very small number of rooms that actually have a view. For the cost per night, I would save your money and go anywhere but here.

Thank you for your review, we will continually work hard to improve our service.

Great hotel but in serious need of an update

Ocena na stronie TripAdvisor 3.0/5

Estelle Suj M Opinia zatwierdzona w TripAdvisor

We went there as a family and booked the Sublime suite. For the price we paid, I was expecting more. The room was big but, not as clean as it could be. The balconies were filthy with calcium built up and stains on all the windows. The carpets in the room looked dirty and the room itself was very dusty. The bathrooms were ok but needed more cleaning. The mini bar was non existent, unless you count the sad little bottle of milk. The first night we went down for dinner at around 7:30pm to discover only the only food available was bar food - about 6 food items on the menu. The italian place was closed and the Embers was fully booked. As a family we ordered what we could off the bar menu and the quality was average. Having stayed in a lot hotels around the world, this was certainly a first to not be able to order 'normal' food at 7:30pm, in a high end hotel. After this experience, we decided to go have dinner out for the rest of our stay. Katoomba has lots of great options. The pool areas could seriously do with a coat of paint, some mopping,and a good old general clean and tidy up. I swam in the indoor pool and unfortunately the local pool of my suburb felt cleaner than this pool. The outside pool is dated, and again in need of some maintenance. The garden area was beautiful but could do with some TLC. Weeds everywhere, unswept surfaces, broken chess pieces tied with zip ties etc etc Overall, the hotel has great bones and great potential. Unfortunately it seems like the Accor group is relying more on the reputation the Fairmount once had and make money off that reputation, rather than spending money to maintain the reputation. Its such a shame that such a beautiful place is being left up rot.

Thank you for your feedback, we are continually working to improve our beautiful Resort.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 462 Liczba opinii 8.2/10 Lokalizacja
  • 2 765 Liczba opinii 5.9/10 Pokój
  • 2 914 Liczba opinii 7.7/10 Obsługa
  • 26 Liczba opinii 5.2/10 Internet
  • 1 625 Liczba opinii 5.1/10 Jedzenie
  • 1 027 Liczba opinii 5.7/10 Komfort
  • 883 Liczba opinii 3.5/10 Czystość
  • 727 Liczba opinii 6.7/10 Śniadanie

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Inne nasze placówki w pobliżu

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.