Catatan tamu Avis (Peringkat ALL) 4.5/5 1.380 ulasan
Cures Marines Hotel & Spa Trouville MGallery
boulevard de la cahotte
Akses: 1.3 km / 0.81 mi 20 min walk / 5 min drive
Check-in dari - Check out sampai
With a contemporary ballroom feel, and one of the best views of Trouville, the restaurant l'Ephémer adds sunshine to every dish and offers a large panoramic terrace that's open to the beach.
The 103 rooms with 6 suites are decorated with frescoes above the beds featuring scenes from the grounds. Mother-of-pearl chandeliers recall the 70s. Precious materials such as wool, waxed linen, mat and satin adorn the windows, sofas and chairs. The curtains can be drawn completely around the room to create a cozy cocoon away from the noise in an intimate acoustic.
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2nd stay at this hotel
Catatan Tripadvisor 5.0/5
ManyMilesTraveller Keluarga - Ulasan TripAdvisor tersertifikasi
We stayed there last year for the first time and felt that the service at the front desk had improved. Modern rooms in which you can have peaceful nights. I will probably stay there again the next time I am in Trouville.
Dear Guest, It is an absolute pleasure to read your comment, and in the name of all the Front Office Team, I would like to thank you very much ! We are delighted that you enjoyed your room. We are looking forward to welcoming you soon. Best regards, Corinne Dupont - General Manager
Delighted to have found this place
Catatan Tripadvisor 5.0/5
grwpl Couples - Ulasan TripAdvisor tersertifikasi
Really lucky to get in here on a glorious sunny day. We were supposed to be in a another hotel but when we arrived just from it's location and outward presentation we decided to cancel and look elsewhere. Location overlooking the beach and the town is perfect, parking was easy, reception staff delightful, room modern, ultra clean and view to die for. Reasonable restaurant, a bit expensive but there are also dozens of other restaurants within easy walking distance. 2 very sunny and very enjoyable days at this great hotel. Next time we will choose this rather than get lucky with a last minute booking.
Dear Guest, We greatly appreciate you taking the time to provide such a valuable feedback on TripAdvisor. I am delighted to read that we contributed to the enjoyment of your Normand getaway. It is always a pleasure to receive a positive comment, especially regarding our staff. Please rest assured that I will share your kind words with the entire team as your satisfaction is the greatest reward for us who work day after day to provide irreproachable service. We look forward to welcoming you back very soon. Best regards, Corinne Dupont - General Manager
Comfortable hotel with welcoming staff
Catatan Tripadvisor 5.0/5
LiamBateman Couples - Ulasan TripAdvisor tersertifikasi
A very nice hotel with welcoming staff. Are room was upgraded to a family room with a sea view, which was great. A spacious room, very clean and the bed was very comfortable. We did not have dinner in the hotel so cannot comment on that, but the breakfast was good with a wide selection. The hotel is quite high end but Trouville itself is a typical seaside resort and was very busy whilst we were there. Lots of restaurants to choose from.
Dear Sir, What an heartfelt comment! We are thrilled that you choose Cures Marines for your stay. Please accept our gratitude for highly recommending us. We do look forward to welcoming you again in your second home. Best regards, Corinne Dupont - General Manager
Plenty of style, but too little practical substance
Catatan Tripadvisor 1.0/5
David G Couples - Ulasan TripAdvisor tersertifikasi
Grand looking exterior with a stylish, light and airy "feel" internally. Service from Housekeeping and some members of the Concierge team was exemplary. But, the Front Desk team was poor being insufficiently focussed on guest service - and on checkout, trying to avoid problem resolution by failing to exercise sensible discretion, instead "hiding" behind a need to refer a problem to "the manager" or "central" team. The bedroom and its bathroom may have won design awards but there is no evidence that the style "gurus" ever stayed in such impractical accommodation. The beds have to be exempted from the criticisms because they were very comfortable and sleep quality could have been good if it had been possible to operate the A/C to deliver sensible sleeping room temperatures. The room lighting was poor because there was no strong light over the silly table that had to serve as a place for "coffee table" books, a place to put coffee cups or other drinks and as a makeshift "desk". The bedside tables managed to occupy plenty of footprint space but yet provide little enough surface space or storage space beneath The bathroom was a "tour de farce" (sic). The absurd wash-basin takes up plenty of footprint space without providing anywhere near enough room for one's toiletries. And the tap is positioned so closed to the lip of the basin that water spillage is inevitable. And, as for the shower...well it is guaranteed to shower the bathroom floor with water. And, the guest has to be a contortionist to manipulate the shower head so they can shower themselves. When the guest succeeds, the moving partition/screen makes it certain that even more water will be deposited on the floor. As a minor success the heated towel rail worked well, though it is a shame that guests are provided with too few towels for personal use. (even apart from for use in mopping up the water-sodden floor) Seriously, the ownership/management teams should be made to stay in and use the rooms so they too can appreciate the difference between appearance and funtionality. It goes without saying that the hotel is very expensive (and see the separate review of the Brasserie (to which our reservation for the 1912 restaurant was referred, though no one thought to tell us 1912 would be closed)). As at least one other reviewer has noted, the much vaunted pools are too small for practical use when there are several other guests using them, but in a Covid context the situation is unacceptable. The hotel breakfast is poor in quality and lack of food options Overall it is close between a rating of Poor and Terrible, but on balance, and based on the studiously unhelpful front desk staff at checkout, the rating given is a slightly harsh Terrible
Dear Sir, Thank you for taking the time to share your experience following your recent stay here at the Cures Marines. Please allow me to apologise for the various elements of your stay that lead to such disappointment. This in no way reflects the quality of our service and our ambition. Your comments are essential to us and I will definitely follow up personnally on the few elements you mention. We still hope to have another opportunity to welcome you back and regain your trust in the near future. Sincerely, Corinne Dupont - General Manager
Catatan Tripadvisor 5.0/5
Brucelee3 Friends getaway - Ulasan TripAdvisor tersertifikasi
We had been invited for my birthday, High quality massages, perfect welcome both at the reception and at the spa, we loved our stay and even today we really feel the benefits of these many massages, we recommend this hotel to our friends
Dear Sir, We thank you for taking the time to share your experience and for your recommandation. We very much appreciate your lovely comments as they genuinely encourage us to keep on providing excellent services. Be assured that I will share your kind words with all the team. We look forward to welcoming you back very soon. Best Regards, Corinne Dupont - General Manager
Dalam Kemitraan dengan TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price