소피텔 싼야 리만 리조트

소피텔 싼야 리만 리조트

고객 평점 (ALL 평가) 4.4/5 612 리뷰

지도에서 보아라.

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호텔 위치

소피텔 싼야 리만 리조트

No 28 North Haitang Road, Haitang Bay District, Sanya, Hainan Province
572014 싼야
중국

  • 비행기로

    Sanya Phoenix Airport 42km / 26마일 - 셔틀 서비스 무료

  • 기차로

    싼야 하이 스피드 35km / 21.75마일

GPS:18.335466, 109.740818

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

요약
호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 통행 가능 호텔
  • 웰빙
  • 에어컨
  • Wi-Fi
  • 조식
  • 회의실

숙박

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  612 리뷰

TripAdvisor 평가  5.0/5  3,787 리뷰

2022으뜸 시설

Amazing hotel with stunning views and the best service!

트립어드바이저 평점 5.0/5

Tour48727184885 Couples - TripAdvisor 인증 리뷰

Sofitel is Sofitel. I always say this when staying at one of these hotels. From your arrival to the most beautiful entrance, welcome drinks and smiles from the staff, there is no better service than this. The staff member Emma went far beyond to help us and cater for our needs as well as with information. Food. We are platinum members, so we can use their club Mil……. The food options there are really limited for afternoon tea and dinner, but it’s honestly more for snacks than anything else. The food was always good, and in the lounge staff, Elaine, Cindy and Delia were soooo nice, and I mean super nice and provided top-notch service. Now I want to mention Zora!! Wow, wow, wow is just a part of how I can talk about her. Her excellence in service, smile and the cocktail-making skills is faaaaaarrrr above anyone else we encountered. She was in all aspects, the most engaging, friendly and fantastic staff member. Even when she was busy, she would come to greet us and ask what we needed. Really I can’t express more how amazing this jewel of a person is!!!! Breakfast was great with many options and really delicious food. We also did the dinner buffet, and the food was great with excellent service and thanks to Mike for your service. So much delicious food, honestly. Pools. There are a total of 6 pools spread out throughout the resort. Maybe more hidden ones. We spent most of our time at the beach pool which was so nice, and mid-day, there were always chairs, so great time to relax and towels at the pools as well as water which is a nice touch. Rooms! The room beds were so comfy!!! The rooms were spacious, and the sea view we had was stunning. We also stayed in a suite room for a few days, and that was even better and more amazing!!! Cleaned well and very comfortable. Beach. The beach you can’t swim in but is so pretty to walk around on and the sand is just so soft! Honestly, I just want to return to this resort again if I visit Sanya.

Amazing Stay , Excellent Service

트립어드바이저 평점 5.0/5

297raeda TripAdvisor 인증 리뷰

Outstanding hotel , Great rooms , Excellent Customer service , I WILL BE BACK , Thanks Mr Marc De beer for his outstanding management that we seen it while dealing with every staff ,excellent job guys

Dear Guest, I am very glad that you have chosen our hotel and enjoyed a wonderful holiday. We sincerely look forward to seeing you again in the near future and wish you a happy life. Sincerely hotel management

Ask for Joly at the concierge desk! She will make sure you have a great experience!

트립어드바이저 평점 3.0/5

Maliza4Cambodia Solo travel - TripAdvisor 인증 리뷰

This was my 1st time using this hotel brand! Joly is the GOAT ( greatest of all time) at the Sofitel and her team, at the concierge service, is learning from the best. My colleague also stayed at this hotel in July and got the same excellence in service from Joly. She was very responsive to my requests and she helped me navigate the health code requirements. The fish at the Thai restaurant was the highlight of the Sofitel meals followed by the pastries that were served during breakfast. Cindy at the club lounge got a second chance. 1st impressions on hotel guests are lasting, however we all deserve a second chance and some DEIJ training. The 1st time I arrived for breakfast at the club lounge, Cindy tried to redirect me downstairs. I kindly informed her that I could have breakfast downstairs OR I could have breakfast at the club lounge, maybe she should check my reservation status before trying to send me away. When I asked about fresh juice , she noted they were out and would probably get some next week. Well everyone deserves a second chance so I went back the next day and the guest services greatly improved! They even had fresh watermelon juice. The hotel grounds were beautiful. They have a small seating area by the beach that is perfect for listening to the ocean and watching the waves. You can not swim in the water at this bay. However, you can see the ocean from the beach pool. All of the pools at the Sofitel were amazing! Lara at So Spa was lovely and her team was so adorable. They were Kind ladies ready to provide you with a relaxing day at the spa. I’m glad I stayed at the Sofitel for 8 days because their guest services improved over time.

Dear Guest, We are very glad that you choose to stay in our hotel. Your recognition and praise to us make us feel honored! I will share your opinion with our team, we will continue to improve and insist on doing better. Thank you again for your visit and valuable comments, we are looking forward to your next visit! Sincerely Hotel management

Fascinating Holidays

트립어드바이저 평점 5.0/5

China_Michael888 가족 - TripAdvisor 인증 리뷰

It was again great to be back to our favorite Hotel in Sanya. From the minute of arrival we could enjoy the great service and hospitality. Especially I would like to mention the Club Millesime around Cindy, Zora and all the other staff there. They took so much care of us and our needs! And Laifong helped us organize whatever we needed. Beside the great staff, the hotel area, swimming pools and views are fantastic. And we really like the Thai restaurant! I recommend to just go there, you will not regret it.

Dear Guest, Thank you for choosing to stay at Sofitel Sanya Leeman Resort. We are very happy that you shared your experience here with us, and we are honored to provide you with an unforgettable stay and a good mood. We sincerely looking forward to your next visit again, we will provide you with a more comfortable stay experience! Sincerely Hotel management

Still Great, But Some Limitations

트립어드바이저 평점 4.0/5

Kasivia 가족 - TripAdvisor 인증 리뷰

This is our third or fourth stay at the Leeman. While the quality of service, cleanliness and overall Sofitel standard is there, we found that some things were not quite to the level of our previous visits. This is likely due to a combination of low occupancy and Covid restrictions. Marc and his team are clearly doing their best and much of the Sofitel standard remains. Clean rooms, nice breakfast, beautiful grounds, lovely pools, etc. We found the move of the lounge to a meeting room on the other side of the lobby (although probably temporary) to be less comfortable. The air conditioning in our suite was great on one half and not as good in our bedroom half. We contacted the front desk and they tried to fix it but it just wasn’t quite cold enough through your stay. The Thai restaurant wasn’t open for most of our stay although it did open in a limited capacity at the end. It is still tasty! Also the pool bar wasn’t open during our stay but seemed like it might be opening soon. We were able to order drinks and ice through QR codes at the pool but it just took a little longer than if the pool bar was available. In short, we still love this property and it still the best place to stay in Haitang. Like with most organizations in China right now there’s a slight degradation of quality. I’m sure once occupancy returns and Covid restrictions abate the Sofitel will be right back up to number one.

Dear Guest: Thank you so much for taking the time to tell us about your experience here. I regret not meeting your expectations and allow me to express my sincerest apologies. Thank you again for your stay at the hotel and your feedback, and hope to have the opportunity to provide you with better service next time. Sincerely Rick Pang

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,822 리뷰 8.7/10 위치
  • 6,446 리뷰 8.7/10 객실
  • 12,296 리뷰 8.6/10 서비스
  • 35 리뷰 6.7/10 인터넷 가격
  • 4,281 리뷰 9.3/10 분위기
  • 3,845 리뷰 8.6/10 편의 시설
  • 2,966 리뷰 8.7/10 조식
  • 1,248 리뷰 8.4/10 청결도

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