풀만 오션뷰 싼야 베이 리조트 & 스파

풀만 오션뷰 싼야 베이 리조트 & 스파

고객 평점 (ALL 평가) 4.8/5 717 리뷰

지도에서 보아라.

호텔설명

호텔 추가 정보

  • Step outside and you're on the "sea walkway of coconut dream"

  • En-suite swimming pools and sea views in 8 unique villas

  • Celebrate in style in one of the largest ballrooms in Sanya

  • Le Club AccorHotels 회원 전용 마이키즈

  • 모든 음료를 마음껏 즐길 수 있는 특별한 휴가

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

ALLSAFE 승인 호텔

호텔 위치

풀만 오션뷰 싼야 베이 리조트 & 스파

No 158 Sanya Bay Road, Hainan
572000 싼야
중국

  • BUS:  8 PULLMAN SANYA

  • 비행기로

    SANYA PHOENIX 6km / 3.73마일 - 셔틀 서비스 서비스

  • 비행기로

    SANYA PHOENIX INTL 10km / 6.21마일 - 셔틀 서비스 서비스

  • 기차로

    RAILWAY STATION 8km / 4.97마일

  • 기차로

    SANYA RAILWAY 8km / 4.97마일

GPS:18.270597, 109.485573

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

요약
호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 통행 가능 호텔
  • 웰빙
  • 에어컨
  • Wi-Fi
  • 조식
  • 회의실

숙박

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  717 리뷰

TripAdvisor 평가  5.0/5  4,735 리뷰

2022으뜸 시설

Fabulous beach resort

트립어드바이저 평점 5.0/5

jordandianescott TripAdvisor 인증 리뷰

We really enjoyed our stay at the Pullman Sanya Bay with our 2 children this week. We stayed 4 nights and the kids had so much fun at the water park, the kids club, the playground, the foam party, and of course the calm beach which is ideal for kids to play on. Our trip was made extra special due in large part to Wayne, the F&B mgr, who took care of our every need. Dean and Cindy were also so helpful in the restaurants. The only thing that could be improved upon was the master bed in the 2bedroom apartment suite. It was so incredibly hard and uncomfortable. Wayne to the rescue though! He had the housekeeping staff add an extra mattress topper, which helped but it was still a VERY hard mattress. We would love to return for another relaxing family holiday, though!

Dear Guest, Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is honor to get your full score comment, we are glad to note that you were satisfied with this stay. Your nice feedback will serve as an encouragement to all our team members. Regarding the issues you mentioned, we will feed back to the relevant departments for follow-up and find out the corresponding solutions. Thank you for your understanding and support. Thank you once again for sharing your experience, and we look forward to your future return visits. Yours sincerely, Ohad Tiktinsky General Manager

Good service

트립어드바이저 평점 5.0/5

Ville L TripAdvisor 인증 리뷰

We had booked an Oceanview 2 bedroom apartment which was otherwise excellent choice but... seriously... the bed on the main bedroom sucked big time. While I understand that in China the stone - hard - bed is more of a common thing at homes, I wouldn't expect it at the facility with this price tag....I had to sleep on the sofa for two out of three nights we spent there. Other than that, the apartment was very nice, seen some time but still in quite good shape. Check in was a somewhat understaffed and slow but I understand that as there are so many documents the staff needs to deal with. Maybe another person in the apartment check-in at the time of arrival would had done the trick (at least for the family behind us who was anxiously waiting and demanding attention). Other than that, good work. Breakfast was extremely well organized in the super busy main restaurant. I liked the seating system and was happy that this was executed also to the local audience too. The waiting staff at the breakfast was super trained and attentive and even with their limited English skills and my very low Chinese skills we were able to get things sorted out. Good experience. Pool access was well arranged though sunbed access was limited. Maybe some further instruction and rules for the sunbed reservation could be in place. This time it was the chaps from some central european nation who were reserving some prime site sunbeds with their stuff from dawn till dusk regardless of them being there or not... shame on them - Kudos for thee pool staff who were able to navigate through the cultural differences and were able to provide the best they had in hand. Pool service through the app was super fast and accurate, though learning to read the given English language instructions on the order form could had reduced the additional distance the waiting staff had to do in two of our inquiries. Beach -side access... good. Sunbeds were pretty well available and time by time the staff were courteous enough to remove random dwellers from occupying the already occupied chairs Seafood BBQ & Hotpot... well organized, good, fresh food. Some minor service issue (due to communications). Well worth the money spent. Overall great experience at the Pullman Oceanview - we'll be back

Dear guest, Thank you for staying at Pullman Oceanview Sanya Bay Resort and Spa. Thank you for your comments sharing with us, let us we know that you are satisfied with our staff service. It is our honor to get your approval. About the problem you mentioned, please allow me to express my sincerest apologies to you. Regarding the problem you’re mentioned, I already told the related department to follow up. We value your feedback very much, and hope you can give us a chance to make up, thanks for your understanding and support, and we are look forward to providing you with better stay experience in the future! Yours sincerely, Ohad Tiktinsky General Manager

Beautiful setting

트립어드바이저 평점 4.0/5

Camblin TripAdvisor 인증 리뷰

Sanya is stunning and the views from the hotel were amazing. We enjoyed our stay but it was a mix of pros and cons. Pros - Great pool and good pool options for kids and adults - Good breakfast (though they same every day with little change in available options) - Good kids facilities including indoor and outdoor playgrounds - Friendly staff Cons - The exec lounge was sizable and attractive but super chaotic and full of families with kids running riot. We were traveling with our two kids but were shocked by kids running, playing tag, throwing drinks across the lounge. - The beach in front of the hotel wasn’t cleaned promptly by staff in the mornings. I did this myself daily as the broken bottles / cigarettes etc were dangerous for my kids - Food and drinks service is painfully slow throughout the hotel - poolside and in restaurants. Staff unable to recommend good food options locally - Pool over chlorinated resulting in many light haired guests developing a green hue.

Dear Guest, Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. We are glad to note that you were satisfied with our friendly service, swimming pools and kids facilities etc, your nice feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests. Regarding the problem you’re mentioned, I already told the related department to follow up. We value your feedback very much, and hope you can give us a chance to make up; With regards to the beach management, we will strengthen the sanitary inspection and cleaning of the beach. Thanks for your understanding and support, and we are look forward to providing you with better stay experience in the future! Yours sincerely, Ohad Tiktinsky General Manager

Great hotel, great location, super experience

트립어드바이저 평점 5.0/5

MathiasShanghai TripAdvisor 인증 리뷰

Stayed at Pullman with some friends and we all really enjoyed the trip. From the arrival with friendly bellboys and reasonable security/hygiene check, over the check in experience with Bella周晶晶 who was super helpful throughout the trip. Amazing pools with a nice selection of lane pool, play pool with toys, heated pool, everything was there. The overall hotel was very well maintained and no major maintenance issues where visible. Dean at the outdoor buffet pool bar was very friendly and helpful. Lucky at the lobby bar was very approachable and helpful. The breakfast buffet display was very rich and interesting. Overall all the staff were friendly, level of English was good enough not to run into any issues. There were a number of promotions and happy hours that were attractive and easy accessible. A very enjoyable trip!!!

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is a pleasure to receive positive feedback. In the same thank you for recognition of Bella; I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ohad Tiktinsky General Manager

직원의 친절한 고객응대

고객 평점 4.5/5

R. M. K. 1인 - 전체(All) 통지 확인

산야에 머무르는 동안 걱정을 많이 했는데, 깨끗한 객실, 훌륭한 부대시설과 더불어 불편 사항을 수시로 체크하고 해결해주려는 직원(hanks)의 덕분에 불편함없이 즐거운 휴가를 보낼수 있었습니다.

Dear R. Myoung K., Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is always a pleasure to receive positive feedback, and we are glad to note that you were very satisfied with our rooms, the facilities and service, especially the praise for our staff, Hanks, of his high level of service. At Pullman, we are committed to providing professional and personalized services to our customers. It's our honor to provide you with a wonderful stay experience. I will definitely share your feedback with our team, and it will certainly serve as an encouragement to all our team members to strive forth and to continuously improve the quality of our services to our guests. Thank you once again for sharing your experience and we look forward to your return visit in the future. Sincerely, Naomi Zhang Guest Experience Manager

제휴 TripAdvisor

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