Sofitel Frankfurt Opera 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 1.606 görüş

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Açıklama

Otel ekstraları

  • Bazı odalarda güzel bir şehir parkı veya şehir silüeti manzarası sunulmaktadır.

  • Şehirdeki tek hôtel particulier

  • Lobide Fransız tarzı sanat galerisi

  • Sofitel Spa, havuz ve 24 saat Sofitel Fitness

  • Doğrudan Opernplatz'da bulunur

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Otelin konumu

Sofitel Frankfurt Opera

Opernplatz 16, Giriş için yalnızca, Hochstrasse 44
60313 FRANKFURT AM MAIN
Almanya

GPS:50.115941, 8.673665

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

RESTAURANT SCHÖNEMANN

Yerel Frankfurt mutfağının Fransız mutfağı ile buluşması. Şık iç mekan ve opera meydanının Akdenizli ortamı, yerel malzemelerin ve güzel şarapların spesiyalitesinin keyfini yaşayabileceğiniz mutfak felsefesini yansıtır.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  1.606 görüş

TripAdvisor Derecesi  4.5/5  695 görüş

2024 mükemmeliyet sertifikası

Brilliant for business

Tripadvisor puanı 5.0/5

khalikhal İş - TripAdvisor onaylı yorum

I had a great stay at this hotel. Fab location, very helpful front desk staff (special shout out to the concierge team who are delightful) and the room was spacious and very clean. Great amenities in the room and I loved the Dyptique products. The best thing however was the bed - my god it was massive and so comfortable, I had a ridiculously good sleep. Common areas very swish. I didn’t make it to breakfast but I ate lunch in the bar and it was great, gentleman behind the bar could not have been more helpful. Top marks from me, I will return.

Luxury and comfort

Tripadvisor puanı 5.0/5

Tj M TripAdvisor onaylı yorum

Luxury & Comfort Impeccably clean, elegantly designed, and exceptionally welcoming. The rooms are luxurious, the service outstanding, and the location perfect. Dining and drinks are top-notch. A flawless stay—highly recommended! ⭐⭐⭐⭐⭐

Dear Tj M, Thank you for taking the time to review your stay at Sofitel Frankfurt Opera. We are delighted to hear that you enjoyed the luxury, comfort, and exceptional service of our hotel. Your kind words motivate us to continue delivering impeccable experiences. We truly appreciate your recommendation and look forward to welcoming you back soon! Kind Regards, Gina Maria Jansen Guest Experience Manager

Great again

Tripadvisor puanı 5.0/5

Climber23846701299 TripAdvisor onaylı yorum

This is my second visit to this Hotel. It was very busy during my stay so obviously there was some waiting times during breakfast and at the reception, but the team was very friendly and very welcoming. They always go the extra mile to make sure I'm happy.

Dear Climber23846701299, Thank you for taking the time to review your stay at Sofitel Frankfurt Opera. We are delighted to hear that you chose to stay with us again and that our team made you feel welcome. We appreciate your patience during peak times and truly value your kind words about our service. It is always our priority to ensure our guests have a wonderful experience. We look forward to welcoming you back for another great stay! Kind Regards, Gina Maria Jansen Guest Experience Manager

Good location, nice hotel and friendly staff

Tripadvisor puanı 4.0/5

GandC1994 TripAdvisor onaylı yorum

The hotel is centrally located and is a short walk to local restaurants, is right by the opera house and a short walk to the Christmas Market. The hotel is spotlessly clean and the staff are friendly. The building is nice and bright and very modern. There is a nice bar downstairs which has a decent selection of drinks and snacks/food. We booked two rooms and these were both a good size, comfortable and again, spotlessly clean. There were a couple of downsides, check in wasn’t the greatest, as we got there around 1pm (fair enough this was early) and our rooms weren’t ready. The lady checking us in just said “you’ll have to come back at 3” We weren’t offered a place to sit where we could grab a drink/food and a few minutes to catch our breath after all our travelling. Not necessarily a complimentary drink, just so we can purchase a coffee and some food to perk us up. So we left our suitcases and went out for a walk and grabbed a quick bite and some drinks outside of the hotel. We got back about 4 ish and the rooms still weren’t quite ready so we just waited around until they were. This time, the guy checking us in was a little more accommodating and said he’d get us sorted asap, as we didn’t fancy going straight out again. The other downside is breakfast. Again, very friendly staff but both mornings, after being seated and waiting for ages. we had to chase waiters down for them to take our orders for drinks and breakfast. We did enjoy the food, and they do have a decent egg menu and a buffet with the normal breads, cold cuts, cheeses etc but it’s just the service seems a bit disorganised and slow. The second morning we were sat with a view to the opera house which is very nice. If in Frankfurt again, I think we would stay there again, but it just feels like the staff are running around very busy and some guests are left not being taken care of very much, for one reason or another. Not quite 5* but decent nonetheless.

Dear Grand, Thank you very much for your detailed feedback. We are pleased to hear that you enjoyed the location, the cleanliness of the hotel, and the friendliness of our staff. We apologize for the issues you encountered during check-in and breakfast. We strive to provide a smooth and welcoming experience from the moment you arrive, and we regret that we didn’t meet those expectations. We will address the points you raised with our team to ensure improvements in these areas. We look forward to welcoming you back should your travels bring you to Frankfurt again. Your feedback is invaluable to us as we continue to improve. Best regards, Gina Maria Jansen Guest Experience Manager

Great location

Tripadvisor puanı 4.0/5

EM-NS TripAdvisor onaylı yorum

From check in to check out it was a breeze. Very attentive staff, nothing was too hard for them. I've received a complimentary upgrade. The bed was very comfortable and the pillows selection fantastic. The quilt was just perfect and combined with a very quiet air-conditioning the atmosphere was set for a very comfortable sleep! The welcome drink was of my choice (highly recommended the bar!). I opted for an in-room dining and was not disappointed at all (the food very delicious, serving was rather large and very reasonably priced). Wish it was cheaper, however, would happy to stay there again, if there is an opportunity.

Dear EM-NS, Thank you for sharing your wonderful experience with us! We’re thrilled to hear that your stay was seamless from check-in to check-out and that our attentive team made a positive impression. It’s fantastic to know that you enjoyed the comfort of your room, especially the bedding and pillow selection, as well as the peaceful atmosphere created by the quiet air-conditioning. We're also delighted that you appreciated the complimentary upgrade and found our in-room dining and bar offerings to your satisfaction. While we understand your comment regarding pricing, we are grateful for your kind words and look forward to welcoming you back whenever the opportunity arises. Warm regards, Gina Maria Jansen Guest Relations Manager

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