宜必思日内瓦中心民族酒店 3 星

客户意见评级 (ALL 评级) 4.4/5 800 评论

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描述

酒店其他优惠

  • 只需几分钟即可抵达 Cornavin 火车站、万国宫和日内瓦国际会议中心

  • 抵达时提供公共交通卡,在整个入住期间有效。

  • 酒店提供收费停车场

  • 可根据要求提供便于行动不便人士入住的客房

  • 靠近日内瓦湖和主要旅游景点。

我们的客房

酒店位置

宜必思日内瓦中心民族酒店

Rue de Grand Pre 33-35
1202 日内瓦
瑞士

GPS:46.214075, 6.135314

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

IBIS RESTAURANT

非合约照片

全天候提供餐饮服务。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  800 评论

TripAdvisor 评级  4.0/5  1,243 评论

卓越奖 2023

Disappointed

Tripadvisor 评级 2.0/5

CR2015BXL 经 TripAdvisor 认证的评论

As Accor Gold member (soon Platinum) in an half empty hotel no upgrade, no water in room, no cups, no coffee. Unfriendly staff at reception. Shirt 12 CHF but not folded as requested (dry cleaning). Internet partially not working. Room not properly cleaned after first night and only 1 towel provided. Was 2nd time in this hotel. Disappointed for price. Very basic. Was two nights here just to sleep short nights for conference.

Dear CR2015BXL, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconveniences you experienced, including the lack of room amenities and the service at the reception. As an Accor Gold member, your loyalty is greatly appreciated, and we regret that we did not meet your expectations during this visit. Please rest assured that your comments regarding the cleanliness and internet connectivity will be reviewed with our team to enhance our guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant stay in the future. Best regards, Thomas / Assistant Manager

Comfortable, basic hotel in a good location

Tripadvisor 评级 4.0/5

A5091VIkayw 经 TripAdvisor 认证的评论

We chose this hotel because we were visiting family who live nearby and stayed two nights on two subsequent weekends. The welcome from reception was good on both occasions. Before arriving we were sent an email which meant we could download Geneva travel passes (pdfs) prior to arriving. This means you can travel for free from the airport (no 5 bus to Vidollet) and use the buses and trams during your stay. The location is the main reason for choosing this hotel. It's sufficiently near the centre to actually walk there if you want. Trams no 14 and 18 run down nearby Rue de la Servette and connect with Gare Cornavin and Bel-Air. The room itself was clean and basically furnished on both occasions - we were on the 7th and 8th floors and it was quiet. The bed is comfortable. The shower is a decent size, although the shower room itself is a little tight. We thought providing only one bath towel each a little stingy. On our final morning we had the buffet breakfast in the hotel. This was a real disappointment. The quality of the food was mostly OK, except that the hot food was cold. However, plates, cutlery and so on were in short supply and many food items were running out. Our experience compared very unfavourably with the buffet at the Ibis Styles in Bern.

Dear Kay W, Thank you for choosing ibis Genève Centre Nations and for sharing your feedback with us. We are delighted to hear that you found our hotel comfortable and well-located. It is great to know that you appreciated the warm welcome from our reception team and the convenience of the Geneva travel passes. We are sorry to hear about your disappointment with the buffet breakfast. Your comments regarding the food quality and availability have been duly noted, and we will address this with our breakfast team to ensure a better experience for our guests in the future. We appreciate your feedback as it helps us to improve our services. We hope to welcome you back for an even better experience. Warm regards, Thomas / Assistant Manager

Comfortable

Tripadvisor 评级 5.0/5

Erin M 经 TripAdvisor 认证的评论

Lovely short stay, the rooms were cosy and the beds were comfortable, the receptionist checking in was nice and friendly, felt a bit sorry for her because she was dealing with a rude asian customer who didn't speak french and came across aggressive and frustrated, when i arrived. Really enjoyed walking around the area, it was a lovely sunny day, a bit chilly but definitely got some great memories here.

Dear Erin, thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay with us and found our rooms comfortable. Our team always aims to provide a warm and friendly service to all our guests. We appreciate your kind words and are glad you have great memories of your time here. We hope to welcome you back for another pleasant stay. Warm regards, Christian / Front Office Manager

Very good hotel for the price

Tripadvisor 评级 4.0/5

Spinkyminky 经 TripAdvisor 认证的评论

We stayed at the IBIS for 4 nights and paid £370 which I thought was good value we had to pay taxes on top of that which was another 30 Swiss francs on arrival. The hotel is a little way out its about a 15 min walk to the train station but it a 5 min walk to the tram stop and you can get that across to old town so it is a really accessible hotel for a good price. The hotel its self was great the room was clean and spacious and the check in was good we didn’t eat here but we did sit in the bar at night and play cards all the staff were very welcoming I think for the price we paid I would book again the reason I didn’t give it 5 stars was due to the fact we asked for clean towels and didn’t get them and we asked for an extra pillow but were told no spare pillows could be found

Dear Debby, Thank you for taking the time to share your feedback about your recent stay at ibis Genève Centre Nations. We appreciate your positive comments regarding the great price and the overall quality of the hotel. We are glad to hear that you found the room spacious, clean, and the bed comfortable. It's wonderful that you enjoyed the shower, although we apologize for the inconvenience caused by the leak. Your feedback about the design flaw has been duly noted. We apologize for the inconvenience you experienced in requesting an extra pillow. We understand your frustration, and we will address this issue with our staff to ensure that such situations are handled more effectively in the future. Regarding the housekeeping service, we apologize for not meeting your expectations. We will take your feedback into account and make improvements to ensure that our guests have a comfortable and pleasant stay. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards, Christian / Front Office Manager

The perfect central location in Geneva

Tripadvisor 评级 5.0/5

nataliew02 经 TripAdvisor 认证的评论

A perfect city centre hotel - not far from the main station or other public transport options. It's a lovely 25 minute walk down to the promenade for great views over the lake. The hotel staff were kind enough to led us an adaptor when we realised ours was broken, and even gave us mugs of hot water when requested for tea/cup a soup. To note: the hotel rooms do not provide a kettle or tea-making facilities!

Dear nataliew02, thank you for choosing ibis Genève Centre Nations for your recent stay in Geneva and for taking the time to share your feedback. We are delighted to hear that you enjoyed our hotel's central location, which provides easy access to the main station and other public transport options. We appreciate your kind words about our helpful staff who assisted you with an adaptor and provided hot water upon request. Your feedback regarding the kettle and tea-making facilities in the rooms has been duly noted. We understand the importance of such amenities and will take it into account for future improvements. Thank you for bringing this to our attention. We hope to welcome you back for another pleasant stay. Best regards, Christian / Front Office Manager

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其他网络用户评价我们的酒店

  • 1,436 评论 9/10 位置
  • 1,722 评论 6/10 房间
  • 1,373 评论 8.4/10 服务
  • 38 评论 6.4/10 上网
  • 733 评论 7.6/10 早餐
  • 727 评论 8.3/10 清洁度
  • 263 评论 5.4/10 食物

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