宜必思联合国日内瓦中心酒店 3 星

客户意见评级 (ALL 评级) 4.3/5 882 评论

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宜必思联合国日内瓦中心酒店 - Image 1
宜必思联合国日内瓦中心酒店 - Image 2
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宜必思联合国日内瓦中心酒店 - Image 4
Rue de Grand Pre 33-35, 1202 日内瓦, 瑞士

描述

酒店其他优惠

  • 靠近 Cornavin 火车站、万国宫、CICG 和日内瓦湖。

  • 抵达时提供免费的公共交通卡，在整个入住期间有效。

  • 酒店设有地下停车场（收费）

  • 可根据要求提供适合行动不便人士入住的客房

  • 2026 年全新"宜必思甜梦之床"床上用品

我们的客房

酒店位置

宜必思联合国日内瓦中心酒店

Rue de Grand Pre 33-35
1202 日内瓦
瑞士

GPS:46.214075, 6.135314

电话
传真 +41 22 919 20 40

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 酒吧
  • 100% 无烟酒店

IBIS RESTAURANT

非合约照片

全天候提供餐饮服务。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  882 评论

TripAdvisor 评级  4.0/5  1,256 评论

Lack of empathy

Tripadvisor 评级 1.0/5

Catarina G 经 TripAdvisor 认证的评论

Unfortunately, due to a medical condition, I was unable to attend and honor my stay at your the hotel Ibis Geneve Central Nations. On the day of check-in, I informed you by Booking.com and by email, for the reasons mentioned, I would not be able to travel, and I did not receive any response or objection from your side regarding my cancellation requests. My reservation was made under a partially refundable policy, according to which, in the event of a no-show, only one night should be charged. However, due to your poor conduct, the property failed to report my absence as a “no-show” on Booking.com extranet, which prevented the refund of the second night. After multiple emails and phone calls — which, besides failing to resolve the issue, were answered with absolute disregard — I am left with no alternative but to leave this negative review. This situation demonstrates a clear lack of professionalism and empathy, going against the policies established by the property itself and by the platform through which the reservation was made.

Dear Catarina G, Thank you for sharing your feedback regarding your recent experience with us. I sincerely apologize for any distress caused by the situation surrounding your reservation. I understand that medical conditions can be challenging, and it is unfortunate that you were unable to honor your stay. Regarding the cancellation and refund process, I regret to hear that there was a misunderstanding. While we aim to adhere to the policies outlined for partially refundable bookings, I acknowledge that communication is key in these circumstances. I assure you that your concerns will be reviewed in detail to ensure better clarity and service in the future. Your experience is important to us, and I appreciate you bringing this matter to our attention. We value your feedback as it helps us to improve our services. Best regards, Thomas / Assistant Manager

Overpriced and Unpleasant Experience at Ibis Hotel

Tripadvisor 评级 2.0/5

moustaphawahab 经 TripAdvisor 认证的评论

I stayed at the Ibis Hotel not long ago, and honestly, it just wasn’t a good experience. I got there early, around 7 in the morning. I knew check-in wasn’t until 3 PM, so I wasn’t expecting miracles, but the way the receptionist talked to me was pretty disappointing. I asked if I could get a decent room, and all she said was she’d give me the first one that came up. No real effort, no interest in helping out, just a flat, unfriendly answer. That set the tone for the rest of my stay. When I finally got my room, it was freezing. The heating barely worked. Plus, they didn’t bother to give any face towels, which seemed odd for a hotel like this. Breakfast didn’t help either. There were only two types of cheese and not much else. I expected something a bit more varied, or at least a little effort. All in all, I feel like the Ibis charges way too much for what you actually get. I wouldn’t stay there again, and I’d tell anyone else to think twice before booking.

Dear Moustafa Wahab, Thank you for sharing your feedback regarding your recent stay at ibis Genève Centre Nations. I would like to sincerely apologize for the experience you had, as it does not reflect our commitment to providing excellent service and comfort to our guests. I regret to hear about the interaction you had with our receptionist. Your comments regarding the level of assistance provided are noted, and I assure you that we value guest satisfaction highly. Regarding the room temperature, I understand how uncomfortable this must have been, and we appreciate your input on the lack of face towels, as we strive to meet the expectations of our patrons. Concerning breakfast, we aim to offer a variety of options to cater to our guests' preferences. Your feedback will be shared with the team to improve our offerings. Thank you again for your insights, and I hope you may reconsider staying with us in the future. Thomas / Assistant Manager

客户意见评级 4.5/5

Jing D. 商务住宿 - 所有已确认评论

公务出差住了两周，很舒适

尊敬的丁静， 感谢您分享您的入住体验。我们很高兴您在我们酒店的逗留期间感到舒适，并且满意我们的地理位置。期待您下次再次光临。 托马斯 / 助理经理

客户意见评级 5.0/5

Yuanfang W. 家庭住宿 - 所有已确认评论

值得信赖

尊敬的yuanfang w.， 感谢您的积极评价。我们很高兴您在酒店的住宿体验令人满意，并且感到信赖。期待您再次光临。 此致， Thomas / 副经理

客户意见评级 5.0/5

Jun Q. 商务住宿 - 所有已确认评论

前台工作人员态度很好，房间干净、整洁

尊敬的Jun Q.， 感谢您对我们酒店的积极评价。我们很高兴您对我们的地理位置和工作人员的服务态度感到满意。期待您再次光临！ 此致， Thomas / 助理经理

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其他网络用户评价我们的酒店

  • 1,458 评论 9/10 位置
  • 1,727 评论 6.1/10 房间
  • 1,373 评论 8.1/10 服务
  • 82 评论 3.7/10 上网
  • 734 评论 7.6/10 早餐
  • 728 评论 8.2/10 清洁度
  • 271 评论 5.9/10 食物
  • 5 评论 2/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。