日内瓦中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 3,113 评论

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描述

酒店其他优惠

  • 设有桑拿房、土耳其浴室和健身房的健康区

  • 5 间会议室,靠近许多知名机构

  • 位于日内瓦市中心,靠近湖区

  • 拥有现代风格装饰、供应法国菜肴的酒吧和餐厅

  • 酒店已获得绿钥匙认证

我们的客房

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酒店位置

日内瓦中心诺富特酒店

Rue de Zurich 19
1201 日内瓦
瑞士

GPS:46.211635, 6.147291

抵达和交通

酒店服务

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酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  3,113 评论

TripAdvisor 评级  3.5/5  1,724 评论

Great hotel, awful location

Tripadvisor 评级 3.0/5

niamh a 经 TripAdvisor 认证的评论

Hotel itself is well maintained and comfortable. The majority of staff are very polite, well mannered and helpful. But I absolutely would not recommend for families or couples. The hotel is situated very close to the airport and train station but I really wouldn’t recommend due to the noise, possibly worse as we were only on the first floor. 2/3 nights were spent awake listening to shouting and screaming until 3am from the street (Rue De Berne) directly outside our window. On our last night we were woke up at 2am to screaming and fighting virtually right outside our window. Men banging cars, screaming at each other, luggage being thrown around etc. As 2 women we didn’t feel completely safe here.

Dear Niamh, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our hotel well maintained and comfortable, and that our team's politeness and helpfulness stood out during your stay. It is always encouraging to know that our efforts to provide a high-quality experience are appreciated. However, we regret to hear about the disturbances you encountered due to street noise. We understand how important a quiet environment is for a restful night, especially when traveling with family. Our hotel does offer quieter rooms on higher floors or facing the courtyard for a more serene experience. Additionally, we provide earplugs and have taken measures such as double-glazed windows to reduce noise intrusion. For future visits, we recommend requesting a room in these quieter areas when making a reservation, and we will do our utmost to accommodate your preferences. Finally, we hope that the central location of our hotel, within walking distance to the train station and close to Geneva's beautiful lake and attractions, provided some convenience to your visit. For families seeking a peaceful atmosphere, a short walk to the right upon exiting the hotel leads to the lakefront, offering a variety of family-friendly activities. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Nicolas Goureau General Manager

酒店位於日內瓦車站與日內瓦湖之間,十分方便。

客户意见评级 4.5/5

匿名 家庭住宿 - 所有已确认评论

房間實用,職員態度有禮,早餐豐富,食物種類多及份量充足。

尊敬的宾客,您好! 感谢您选择我们的酒店,非常荣幸能为您服务! 我们很高兴您对酒店的地理位置感到满意,它位于日内瓦火车站和日内瓦湖之间,附近有多样的餐饮和购物选择,方便您探索周边景点。我们也很荣幸您对我们宽敞实用的客房以及员工的友好态度留下了深刻印象。此外,您对我们丰盛多样的早餐赞不绝口,我们很高兴知道它为您的一天增添了活力 我们将怀揣着您的这份信任,不断进步并时刻准备着给您带来更加完美的服务,期待您的再次光临! Nicolas Goureau General Manager

Another good stay

Tripadvisor 评级 5.0/5

la_viajera_constanta 商务住宿 - 经 TripAdvisor 认证的评论

Have stayed here a few times on trips to Geneva and it has always been a good experience. Location is convenient for walking to train station and lake with plenty of restaurants nearby. Room and bathroom are a reasonable size. Coffee maker, safe deposit and fridge in room. Good size towels and Rituals toiletries in bathroom. Note there is body lotion but no hair conditioner, which I find a bit random (there is a Body Shop at the train station which sells travel size products if you get stuck). The hairdryer is hidden in one of the drawers next to the desk! Also really appreciate having a proper wardrobe with a door to hang clothes in rather than an open rail. Front desk team are excellent, friendly and helpful. Also a big thank you to the fabulous housekeeping team. I didn't have breakfast but did eat in the hotel restaurant one evening. Very nice ambience and good food (see review for "Novotel Cafe" - although now called GourmetBar Novotel). Room service options seem very limited though. OK gym for a hotel, two treadmills, cross trainer and weights. There is also a spa, although I've never tried it. Also have to really commend the measures the hotel/Novotel chain are taking to reduce their environmental impact e.g. no more single-use plastics. For me a very good experience and will definitely stay here again next time I'm in Geneva.

Dear Constanta, We are truly grateful for your detailed feedback on your recent stay at Novotel Genève Centre. We are delighted that you had such a wonderful experience at our hotel. It's fantastic to hear that you found our rooms and bathrooms to be of a good size. We take pride in providing comfortable accommodations for our guests. We're pleased that you appreciated our in-room amenities, including the coffee maker, safe deposit box, and refrigerator. Our goal is to ensure that our guests have everything they need for a comfortable stay. We are constantly working on improving our offerings to cater to our guests' diverse needs. Your feedback is valuable and will be shared with our food and beverage team for consideration in future menu planning. Nonetheless, we're thrilled that you enjoyed the ambience and cuisine at our GourmetBar. Our restaurant team strives to create a pleasant dining experience for all our guests. We're also happy that you found our front desk and housekeeping teams to be excellent. Our staff's dedication to providing top-notch service is a cornerstone of our hospitality. Finally, we appreciate your recognition of our environmental initiatives. As the first hotel in Europe to receive 'The Pledge' certification, we are committed to reducing food waste and implementing sustainable practices throughout our operations. We look forward to welcoming you back to Novotel Genève Centre on your next visit to Geneva. Best wishes, Nicolas Goureau General Manager

位置便利

客户意见评级 4.5/5

Javelin 家庭住宿 - 所有已确认评论

好像还真是没怎么住过novotel,这次到日内瓦,就选择了这家酒店。 位置是真的比较便利,距离火车站大概也就不到10分钟的步行距离,附近也有一些餐厅商户,往湖边走也没多远。 一进门就看到很有意思的设计,人走的地方都是楼梯,没有坡道,但是旁边有一个小电梯是专门给行李用的,所以如果有比较大件的行李,不需要拎着搬上搬下,可以让行李去坐电梯哈哈。 店员的沟通还是很友善很周到的,为我们办入住的美女叫Elodie,希望没有打错她的名字,哈哈。 在日内瓦的酒店入住,酒店都会给游客发一张免费乘车卡的,这里的公交车和公交船都可以免费乘坐,非常便利。 房间还是比较宽敞的,冰箱里备了一瓶免费的水,不过当地的自来水也能直接喝。床还算舒适。 浴室是有浴缸的,不过淋浴也需要站在浴缸里,而且那个空间稍微 有点挤。洗浴用品都是rituals的,欧洲名牌~虽然觉得不是很好吸收,还是挺香的哈哈哈。 早餐还是挺不错的,餐厅空间很大,烘焙做得格外好吃。

everything is good

客户意见评级 4.5/5

Be H. 家庭住宿 - 所有已确认评论

非常的好,早餐也很好吃,床也很宽

尊敬的 Beirui W.: 感谢惠赐有关下榻 Novotel Genève Centre 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Gregory Viandaz Operations Manager

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其他网络用户评价我们的酒店

  • 1,117 评论 8.8/10 位置
  • 1,284 评论 7.3/10 房间
  • 1,342 评论 8.5/10 服务
  • 19 评论 8.3/10 上网
  • 636 评论 8.3/10 早餐
  • 540 评论 8/10 清洁度
  • 42 评论 5.9/10 酒吧和饮品

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