宜必思快捷日内瓦机场酒店 1 星

客户意见评级 (ALL 评级) 4.4/5 838 评论

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描述

酒店其他优惠

  • 乘坐巴士 10 号线 7 分钟即可到达机场

  • 整个酒店都提供免费无线网络

  • 住宿期间为客人提供公共交通车票

  • 酒店对面设有 Balexert 购物中心

  • 接待处全天 24 小时开放

我们的客房

酒店位置

宜必思快捷日内瓦机场酒店

Avenue Louis Casaï 30, COINTRIN
1216 日内瓦
瑞士

GPS:46.220554, 6.113331

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 100% 无烟酒店

Swiss Bistro

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  838 评论

TripAdvisor 评级  3.5/5  1,118 评论

Horrible experience

Tripadvisor 评级 1.0/5

gagizzz Couples - 经 TripAdvisor 认证的评论

The hotel was dirty and staff was rude. My husband is 83 and cannot carry suitcases down steps. I asked for help and the answer was NO. We made reservation online several months ago and were not told a budget hotel. We were so uncomfortable in lobby we could not stay there.

Dear Guest, Thank you for this review about your recent stay. We are deeply concerned to read about the difficulties you faced during your stay, especially with the cleanliness. Our aim is to provide a welcoming and comfortable environment, and it seems we fell short in this instance. Please accept our sincere apologies for any discomfort caused. We also regret that the level of service did not meet the attentive standards we strive for. We take pride in assisting all our guests, and it is most concerning that you did not receive the help needed. Finally, we apologize if our lobby did not provide the comfort you expected. We endeavor to offer a pleasant communal area for our guests to relax in, and we will reflect upon your feedback for future improvements. We hope to be able welcome you back on a future visit. Kind regards, Marc Fischer, General Manager

Quick trip to Geneva

Tripadvisor 评级 4.0/5

PDGBLondon 经 TripAdvisor 认证的评论

It always seems odd reviewing a chain hotel - you probably know what to expect. The bathroom set up was slightly strange but worked. Though the curtain between the bed and the bathroom area was a bit tricky. The staff in the breakfast room were very helpful, price was reasonable. The staff member on reception knew about the local bus but not the tram (it's only a 5-10 walk away), which seemed odd. Plus the free transport card is an excellent addition (not sure if this runs all year round.)

Dear Guest, Thank you for your review. We are delighted that you found our breakfast staff helpful and that you considered the breakfast price to be reasonable. However, we regret to hear of the issues you faced. Our bathrooms are designed to maximize space while still providing privacy, and we understand this can be an adjustment for some guests. We will take your feedback into account for future improvements. Additionally, we note your feedback regarding your interaction with our receptionist and sincerely apologize for any inconvenience. We ensure ongoing training for our team to provide accurate information about our hotel and local amenities. Our location opposite the Balexert shopping center and proximity to public transport options, like the bus that connects to the airport in just 7 minutes, are aspects we are proud of. It's also great to hear that you appreciated the complimentary transport card we provide for our guests. We look forward to seeing you on your next trip to Cointrin. Best regards, Marc Fischer, General Manager

Wind Down before you take off from Geneva !

Tripadvisor 评级 4.0/5

livingthejetlife 经 TripAdvisor 认证的评论

The free Airport shuttle service runs daily ; every 20 minutes from 5 am to 11 am and from 17.30pm to 22.30pm. It's easy to get to / from the Airport and the train to downtown is only a 7 minute ride. I received a free Geneva Transport card the night before, however I did not need it as the previous one from my previous hotel was still valid on the day of checkin. Although it took me 90 minutes to reach the property due to being badly misguided and having no internet connection, the actual time to walk from Geneva Airport to the hotel is around 10 minutes ! With several luggages in tow, it was with some relief when I finally arrived on foot as the free shuttle was between it's operating hours. I loved the vibrant entrance with the Rubiks cube stool and the Swiss gift shop in Reception. The gentleman who checked me in was professional and sympathetic to my journey into the hotel. I asked if I could have an iron and ironing board brought to my room as I really did not want to come back down again. I was not too impressed at being told to come back down myself as apparently they had no one to bring it up. Imagine my dismay when I came down not some minutes later to fInd 3 staff sat in a room behind reception, looking at their mobile phones. There is a nice Restaurant area, a snacks fridge and a vending machine. The room was super clean and fresh and very spacious with separate wardrobe and a beautiful bathroom with wallmounted shower gel. Great rate and definately a great place to stay the night before your early flight from Geneva !

Dear Guest, Thanks for taking the time to share your review of your stay. We are delighted that you found our entrance design vibrant and appreciated the professional service at check-in. It's also pleasing to know that the cleanliness and spaciousness of your room, as well as our bathroom amenities, contributed positively to your stay. However, we regret to hear about the challenges you encountered, particularly with regard to the shuttle service and the handling of your request for an iron and ironing board. Please accept our apologies for any inconvenience caused. It's our aim to provide timely and efficient service, and it seems we fell short in this instance. We are sorry that our staff's behaviour did not reflect the high standards we strive to uphold. We will follow up on this with our team to ensure we improve our service. Nonetheless, we are pleased that you enjoyed the restaurant area and found our rates to be great value, especially considering the convenience of our location before an early flight. We take pride in our efforts to provide a clean, comfortable, and welcoming environment for our guests. Finally, we hope you had the opportunity to experience Geneva's charm and explore the nearby Balexert shopping centre during your stay. We would love to have you return for another pleasant stay. Best regards, Marc Fischer, General Manager

位置非常好,住的不错

客户意见评级 4.5/5

Chiu 家庭住宿 - 所有已确认评论

就在公交车站对面对面也有一个很大的购物中心,所以基本的日常生活需求都可以很轻松的满足到市区,也只需要20分钟以内,这也避免了在市区拥挤.

尊敬的宾客,您好! 感谢您选择我们的酒店,非常荣幸能为您服务! 我们很高兴您对ibis Budget Geneve Aeroport的整体体验感到满意。 我们很高兴您喜欢我们酒店的便利位置,对面就是Balexert购物中心,并且通过公共交通可以轻松到达市中心。这为您提供了便利的同时,也使您能够远离市区的喧嚣。 我们将怀揣着您的这份信任,不断进步并时刻准备着给您带来更加完美的服务,期待您的再次光临! Marc Fischer, General Manager

Right next to Airport with shuttle bus

Tripadvisor 评级 4.0/5

the01uk Couples - 经 TripAdvisor 认证的评论

Great right by the airport with a shuttle bus.We stayed here has everything you require for a nights stay close to airport, excellent breakfast and the staff were charming, it's a basic hotel but we found it very comfortable quiet and thefre shuttle bus runs every 20 min back to Airport.

Dear Guest, Thank you for taking the time to review your stay. We are delighted that you found the comfort and quietness of our rooms to your liking, and that our breakfast offerings and the courteous service provided by our staff enhanced your experience. While we do not currently offer a hotel shuttle service, we are situated just a short bus ride from the airport, with the bus stop conveniently located across the street from us. We understand the importance of clear communication and are continuously working to ensure that all our guests receive accurate information. Nonetheless, it's great to hear that you appreciated the convenience of our hotel's proximity to the airport. Our location not only offers easy access to Geneva Airport but also to the Balexert Shopping Centre and various public transport options for exploring the city. We look forward to welcoming you back on future occasions. Best wishes, Marc Fischer, General Manager

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其他网络用户评价我们的酒店

  • 1,594 评论 9.4/10 位置
  • 1,590 评论 5/10 房间
  • 1,066 评论 8.8/10 服务
  • 46 评论 7.7/10 上网
  • 892 评论 3.4/10 舒适度
  • 632 评论 7.9/10 清洁度
  • 473 评论 7.3/10 早餐

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