日内瓦机场诺富特套房酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 848 评论

日内瓦机场诺富特套房酒店 - Image 1
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Avenue Louis Casaï 30, COINTRIN, 1216 日内瓦, 瑞士

描述

酒店其他优惠

  • 现代、宽敞、舒适的高级、家庭和行政套房面积为 30 平方米。

  • 我们的套房可转换成办公室或会议室，可容纳 4 人

  • 健身房全天 24 小时开放。

  • 国际餐厅、酒吧、私人花园、遮阳露台

  • 靠近 Balexert 购物中心和日内瓦市中心

我们的客房

酒店位置

日内瓦机场诺富特套房酒店

Avenue Louis Casaï 30, COINTRIN
1216 日内瓦
瑞士

GPS:46.221112, 6.112778

电话
传真 +41 22 710 46 00

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

瑞士酒馆

在经典的瑞士风情环境中，尽情享用经典的奶酪火锅、拉可雷特奶酪和瑞士土豆饼，以及包括鲈鱼柳在内的精选菜肴。主厨每日推出当日特供菜品，并且每周更新推荐菜单。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  848 评论

TripAdvisor 评级  4.1/5  885 评论

客户意见评级 3.5/5

Lei W. 商务住宿 - 所有已确认评论

酒店位置很好，一下公交车即可找到。硬件设施总体完善，但是房间内缺少拖鞋（不知道是不是我没有找到），让人感觉不方便。

亲爱的宾客您好！感谢您选择入住我们酒店！ 我们很高兴得知您对酒店便利的位置和前台接待服务感到满意。团队成员始终致力于为客人提供高效专业的服务，您的认可让我们倍感鼓舞。 对于您在客房设施和行政流程方面的不便，我们深表歉意。酒店每日提供全套洗漱用品，客人可随时联系24小时前台获取所需物品。关于城市税单据的开具流程，我们会加强员工培训以确保服务时效性。 值得一提的是，酒店毗邻巴勒克斯购物中心且提供免费公交卡，方便商务旅客快速抵达市中心及会展区域。 再次感谢您的宝贵意见，期待您的再次光临！ Lise DESBIEZ, General Manager

Family suites close to the airport

Tripadvisor 评级 4.0/5

expateurotraveler 家庭住宿 - 经 TripAdvisor 认证的评论

This Novotel property is convenient to the big shopping mall and to the Geneva airport. We stayed in one of the rooms for one night during a short weekend trip. The room was fine for our family of four for one night. It felt clean enough and there were some soft drinks that we could have access to. The room and building is definitely from another time period, but you can see that the hotel chain has tried to upgrade some of the amenities. For example, Rituals soaps and lotions are provided, which makes the experience of staying there feel a tiny bit nicer. The breakfast was fine, and nice that it’s included in the room price. There is a nifty pancake machine that the kids were really into. If you need a family room close to the airport, I could recommend this Novotel property.

Dear Guest, Thank you for taking the time to review your stay. We are delighted that you enjoyed the convenience of our family suites, the proximity to the Balexert shopping mall and Geneva airport, the cleanliness of our rooms, and the complimentary soft drinks provided. It is great that the upgrade of our amenities added a nicer touch to your stay. We are also pleased that you and your children appreciated the breakfast offerings, especially the nifty pancake machine that caught the kids' attention. We are hoping to welcome you back in the future. All the best. Lise DESBIEZ, General Manager

Does the job - but not that close to the airport

Tripadvisor 评级 4.0/5

NicksJ_14 家庭住宿 - 经 TripAdvisor 认证的评论

Nice hotel, well appointed, decent breakfast - we are up to get our money’s worth. It’s not that close to the airport - 5-10 minutes in a taxi; there didn’t seem to be a shuttle bus and the regular bus is only every 20 minutes or so. My one complaint - I was emailed to ask about bed configuration; I replied; my request was ignored / not carried out. The night porter was super and got it sorted out but why ask at all?!?

Dear Guest, Thank you for taking the time to review your stay. We are pleased that you found our hotel well-appointed and enjoyed our breakfast offerings. Our team strives to ensure every guest has a pleasant stay, and it is gratifying to hear that we have succeeded in this regard. However, we apologize for the inconvenience you experienced regarding the distance from the airport and the absence of a shuttle service. We are located just 7 minutes from the airport by bus, and we understand that the waiting time for public transport can sometimes be a concern. We regret that the bed configuration was not as you had requested and acknowledge the inconvenience this caused you upon arrival. Our night team was glad to resolve the matter, and we will ensure better communication in the future to prevent such oversights. Nonetheless, we are delighted that our staff left a positive impression on you, particularly the night porter who was able to assist in sorting out the bed configuration issue promptly. Our priority is attentive service, and your kind words are much appreciated. Furthermore, our location across from the Balexert shopping center and proximity to public transport which allows easy access to the city center, are aspects of our hotel that many guests find convenient. We are hoping to welcome you back in the future. All the best. Lise DESBIEZ, General Manager

Staff needs training

Tripadvisor 评级 2.0/5

Fernando C 家庭住宿 - 经 TripAdvisor 认证的评论

Part of my stay at Novotel Suites Geneve Aeroport has been payed by points. In the checkin procedure the clerk charged me the amount of the used points in Swiss Francs. The reservation explicitly showed that the points were used. The hotel is in fact not close to the airport and there is no hotel shuttle to the terminals.

Dear Sir, Thank you for taking the time to share your review. We are sorry to hear about the confusion during your check-in procedure and the inconvenience it has caused. Our intention is to provide a smooth and accurate billing process, and it is apparent that we did not succeed on this occasion. We will review this matter to prevent such occurrences in the future. We understand your disappointment about the distance to the airport and the absence of a shuttle service. While our hotel is conveniently located a short bus ride away and we offer free public transport tickets, we recognize that the expectations for proximity can vary. We apologize for any inconvenience this may have caused. Moreover, we appreciate your comments as they guide us in refining our services. We aim to ensure that all details about our hotel's location and facilities are clearly communicated to our guests to enhance their experience. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Lise DESBIEZ, General Manager

Nice stay, great location

Tripadvisor 评级 4.0/5

shefali_saxena 经 TripAdvisor 认证的评论

We got a very VFM deal in super-expensive Geneva via Accor Website. The suite is smallish, can fit a family of 2 adults and 2 small kids. There was daily housekeeping and the front-desk are very polite and efficient. Location is great, just across Balexert mall with lots of food options. The toilet is separated from the bath and a very tiny claustrophobic space, thats the only issue we found.

Dear Mr Saxena, Thank you for sharing your experience with us. We are delighted that you found our hotel to be a value for money option and that our daily housekeeping met your standards. The efficiency and politeness of our front-desk team are aspects we take great pride in, and we are pleased that it contributed positively to your stay. However, we understand that the suite's toilet space was not to your satisfaction, and we apologize for any discomfort this may have caused. Our goal is to provide a comfortable experience for all our guests, and we take your feedback seriously. Finally, it is great to hear that you loved the convenience of our location, situated just across from the Balexert mall with numerous dining options, and a short distance from Geneva Airport with easy access to public transport. We hope we will have the opportunity to see you again in the future. Best regards, Jonathan, Assistant manager

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其他网络用户评价我们的酒店

  • 712 评论 9/10 位置
  • 752 评论 8.5/10 房间
  • 640 评论 8.6/10 服务
  • 15 评论 7/10 上网
  • 313 评论 7.4/10 早餐
  • 287 评论 9.1/10 清洁度
  • 12 评论 3.3/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。