Mercure Nottingham City Centre George Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.7/5 671 أراء

Mercure Nottingham City Centre George Hotel - Image 1
Mercure Nottingham City Centre George Hotel - Image 2
Mercure Nottingham City Centre George Hotel - Image 3
Mercure Nottingham City Centre George Hotel - Image 4

الوصف

خدمات الفندق الإضافية

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

الإقامات المتوفرة لدينا

احجز في هذا الفندق

موقع الفندق

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
United Kingdom

نظام تحديد المواقع العالمي (GPS):52.953693, -1.144617

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

1822

Stylish restaurant, serving beautifully prepared food.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.7/5  671 أراء

تقييم TripAdvisor  4.0/5  1,970 أراء

Awful dirty nasty place

ملاحظة Tripadvisor 1.0/5

Sarah W تقييم TripAdvisor المعتمد

Dear Sarah, Thank you for your review. May I firstly take this opportunity to thank you for sharing your feedback about your recent experience and to also offer my sincere apologise for the disappointment caused to both you and your daughter. I can see your experience fell far short of our usual very best. Indeed, the bars you mention are no longer present as neighboring businesses to the hotel. None of these are / were owned or operated by ourselves. However, as a neighboring business we did as a gesture of good neighbourly will have their bars placed upon our website to help promote them for them. I do apologise that since them recently closing these bars have not been removed from our own website. For this I do apologise and also for the disappointment this caused. I have shared this feedback with the necessary people to have this removed asap. I further apologise for the issues you mention with the room. I will certainly share the feedback about the 2 hairs found within the bath with our housekeeping team. I will further ensure any retraining and support is given to the individual who serviced this room to bring their standards back to where they should be. The net curtain has recently been laundered but a small mark does remain. We are in the process of having this net replaced. Naturally one needed to remain in place until the replacement came. I apologise for this added disappointment along with the condition of the carpet. We are very soon to be having a multi-million pound refurbishment take place. Something we are very very excited about and all feedback you have provided will be kept in mind while we plan for this. I am also very sorry to hear of another guest walking into your room. We take the security of our guests very seriously and are investigating to see how this could have happened. We thank you for bringing this to our attention. We are very soon to be having a multi-million pound refurbishment take place. Something we are very very excited about and all feedback you have provided will be kept in mind while we plan for this. Your feedback is very much appreciated by myself and the team. We certainly never wish to be complacent and your review will assist us in our ongoing efforts to make any and all necessary improvements to our product and service standards pre and post refurbishment. Kindest regards Chris Butler General Manager

Well located friendly hotel

ملاحظة Tripadvisor 5.0/5

Nigel H تقييم TripAdvisor المعتمد

Dear Nigel, Thank you so much for your review. I am delighted to hear you had such an enjoyable stay with us and thank you for your kind words about the team. This is truly wonderful to hear and I sincerely look forward to sharing this feedback with the team. We thank you for having chosen to stay with us on this occasion Nigel and we very much hope we can welcome you back in the future. Until next time. . . Kindest regards Chris Butler General Manager

Awful

ملاحظة Tripadvisor 1.0/5

Victoria M تقييم TripAdvisor المعتمد

Dear Victoria, Thank you for your review. May I firstly apologise for any disappointment felt during and following your stay with us. I am sincerely very sorry for the pidgeon mess which was upon the exterior of the bathroom window. I will look to see whether we need to increase the amount of times we have our windows cleaned. I thank you for bringing this issue to our attention. I further apologise should you have experienced noise from neighbouring rooms which could be heard from within your own. I will also have our maintenance team look at the walls within the room you resided to have the issue you mentioned fixed immediately. I apologise for you having had to experience this. Your feedback is well received Victoria and I will ensure it is used to make any and all necessary improvements to our product and service standards. We are soon to be having a multi million pound refurbishment throughout the hotel. This is something we are very excited about and hope we will be able to welcome you back in the future to experience. We thank you for having chosen to stay with us on this occasion. Kindest regards Chris Butler General Manager

Sapphire wedding anniversary despair

ملاحظة Tripadvisor 3.0/5

Janette D تقييم TripAdvisor المعتمد

Dear Michael, Thank you so much for your review. I am very sorry to hear you were disappointed with the complimentary room upgrade. I am sorry you felt you were unable to speak with us after checking into the room. We would have been delighted to look at an alternative room for you of the upgraded category or indeed downgraded you back to a smaller room grade should this have been your preference. I thank you for your feedback about the room. We will bare this feedback in mind when we commence our refurbishment later this year. I further apologies should any guests have been less considerate about their noise levels when passing through the corridors and waiting for the lift. Your feedback is well received and we will certainly use this to make any and all necessary improvements to both our product and service standards. Kindest regards Chris Butler General Manager

10/10 Experience

ملاحظة Tripadvisor 5.0/5

Dance Dragons U تقييم TripAdvisor المعتمد

Dear Charlotte, Thank you so much for your review. It was an absolute pleasure to have been able to personally assist you during your reservation making period to help make the process as easy as possible for you. The team and I are delighted to hear you all had such an enjoyable experience and are flattered to hear you would stay with us again. This is the best possible compliment any hotel could wish to receive. We thank you for having chosen to stay with us and very much look forward to welcoming you back next year. Until next time. . . Kindest regards Chris Butler General Manager

بالاشتراك مع TripAdvisor

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