Mercure Nottingham City Centre George Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.7/5 671 أراء

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Mercure Nottingham City Centre George Hotel - Image 1
Mercure Nottingham City Centre George Hotel - Image 2
Mercure Nottingham City Centre George Hotel - Image 3
Mercure Nottingham City Centre George Hotel - Image 4
2 George Street, NG1 3BP NOTTINGHAM, United Kingdom

الوصف

خدمات الفندق الإضافية

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

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موقع الفندق

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
United Kingdom

نظام تحديد المواقع العالمي (GPS):52.953693, -1.144617

الهاتف
فاكس +44 115 958 1335

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

1822

Stylish restaurant, serving beautifully prepared food.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.7/5  671 أراء

تقييم TripAdvisor  4.0/5  1,970 أراء

Awful dirty nasty place

ملاحظة Tripadvisor 1.0/5

Sarah W تقييم TripAdvisor المعتمد

Was really looking forward to this hotel. Website shows fabulous rooms, boutique hotel, 4 bars one called the lost caves 26 ft below ground. Wonderful daughter will love this for her birthday treat from mum. We arrived at reception my daughters face lit up loved the decor, I said “tell my daughter please about your 4 bars” “ o we only have that one pointing to the tavern just off reception” what no cave bar no drum and basement No they shut ages ago she said. But they are still advertised on your web. The staff member then said o are they ? I booked in February to come here and that was the reason the style the bars We told the staff if I don’t like the room , we won’t stay as it’s NOT as advertised. Well the room , filthy , hairs in the bath , actually bathroom so small had to squeeze round the door to try and use the loo. Net curtains filthy , floor carpet so threadbare, it was awful. And room overall was tiny. And to top it all off the door opened and another guest walked in by using his card !!! We were all shocked as both his cards opened our door !!!! That was it NOT staying here. Disgraceful to say the least. Didn’t even stay to do full hotel inspector style look around, what we saw was enough Sorry Mecure hotel Nottingham city centre you are falsely advertising on the web page. Overall we stayed what 20 mins , asked for a refund and all reception lady could say was o sorry. Even when I said about the man’s room card working on our room. Really sorry she said. Well one ruined birthday treat and lots of tears.

Dear Sarah, Thank you for your review. May I firstly take this opportunity to thank you for sharing your feedback about your recent experience and to also offer my sincere apologise for the disappointment caused to both you and your daughter. I can see your experience fell far short of our usual very best. Indeed, the bars you mention are no longer present as neighboring businesses to the hotel. None of these are / were owned or operated by ourselves. However, as a neighboring business we did as a gesture of good neighbourly will have their bars placed upon our website to help promote them for them. I do apologise that since them recently closing these bars have not been removed from our own website. For this I do apologise and also for the disappointment this caused. I have shared this feedback with the necessary people to have this removed asap. I further apologise for the issues you mention with the room. I will certainly share the feedback about the 2 hairs found within the bath with our housekeeping team. I will further ensure any retraining and support is given to the individual who serviced this room to bring their standards back to where they should be. The net curtain has recently been laundered but a small mark does remain. We are in the process of having this net replaced. Naturally one needed to remain in place until the replacement came. I apologise for this added disappointment along with the condition of the carpet. We are very soon to be having a multi-million pound refurbishment take place. Something we are very very excited about and all feedback you have provided will be kept in mind while we plan for this. I am also very sorry to hear of another guest walking into your room. We take the security of our guests very seriously and are investigating to see how this could have happened. We thank you for bringing this to our attention. We are very soon to be having a multi-million pound refurbishment take place. Something we are very very excited about and all feedback you have provided will be kept in mind while we plan for this. Your feedback is very much appreciated by myself and the team. We certainly never wish to be complacent and your review will assist us in our ongoing efforts to make any and all necessary improvements to our product and service standards pre and post refurbishment. Kindest regards Chris Butler General Manager

Well located friendly hotel

ملاحظة Tripadvisor 5.0/5

Nigel H تقييم TripAdvisor المعتمد

I thoroughly enjoyed my stay at the George Hotel. My room was very spacious with good facilities. It was also very quiet. All the staff were helpful and friendly. The breakfast was very good with a helpful friendly man running it. The hotel is well located and there are lots of restaurants nearby.

Dear Nigel, Thank you so much for your review. I am delighted to hear you had such an enjoyable stay with us and thank you for your kind words about the team. This is truly wonderful to hear and I sincerely look forward to sharing this feedback with the team. We thank you for having chosen to stay with us on this occasion Nigel and we very much hope we can welcome you back in the future. Until next time. . . Kindest regards Chris Butler General Manager

Awful

ملاحظة Tripadvisor 1.0/5

Victoria M تقييم TripAdvisor المعتمد

This hotel is disgusting. My double room had peeling paint everywhere, dirty carpet, very dirty bathroom. Walls are paper thin, you can hear everything next door. Couldn’t wait to leave . I chose it for the location, very central but just means more noise from the street

Dear Victoria, Thank you for your review. May I firstly apologise for any disappointment felt during and following your stay with us. I am sincerely very sorry for the pidgeon mess which was upon the exterior of the bathroom window. I will look to see whether we need to increase the amount of times we have our windows cleaned. I thank you for bringing this issue to our attention. I further apologise should you have experienced noise from neighbouring rooms which could be heard from within your own. I will also have our maintenance team look at the walls within the room you resided to have the issue you mentioned fixed immediately. I apologise for you having had to experience this. Your feedback is well received Victoria and I will ensure it is used to make any and all necessary improvements to our product and service standards. We are soon to be having a multi million pound refurbishment throughout the hotel. This is something we are very excited about and hope we will be able to welcome you back in the future to experience. We thank you for having chosen to stay with us on this occasion. Kindest regards Chris Butler General Manager

Sapphire wedding anniversary despair

ملاحظة Tripadvisor 3.0/5

Janette D تقييم TripAdvisor المعتمد

Definitely different definately old location definitely central BUT we were apparently upgraded to room 301 directly opposite the squeaky lift, to a Disabled room ! Well if this was an upgrade I hate to think what the down graded room was like. Very jaded furniture carpet needs replacing as big worn patches . Sofa dirty marks on? Disabled chair in wet room No back god help anyone who was disabled but the best of all was the floor in the room which was so uneven you felt like you were on rolling ship deck . On plus side bed was comfortable and I’t did have air con which was needed as SoSo Hot 🥵 Only real noise was from guests waiting for lift and not bothering about other residents. Breakfast choice good. Although central location do not think warrants such high price tariff for the quality .

Dear Michael, Thank you so much for your review. I am very sorry to hear you were disappointed with the complimentary room upgrade. I am sorry you felt you were unable to speak with us after checking into the room. We would have been delighted to look at an alternative room for you of the upgraded category or indeed downgraded you back to a smaller room grade should this have been your preference. I thank you for your feedback about the room. We will bare this feedback in mind when we commence our refurbishment later this year. I further apologies should any guests have been less considerate about their noise levels when passing through the corridors and waiting for the lift. Your feedback is well received and we will certainly use this to make any and all necessary improvements to both our product and service standards. Kindest regards Chris Butler General Manager

10/10 Experience

ملاحظة Tripadvisor 5.0/5

Dance Dragons U تقييم TripAdvisor المعتمد

Looking for a hotel for 25+ people is challenging but Chris and his team made it very easy and accessible to do so. We couldn’t have had a better stay, such a good location and every staff member we spoke to was so helpful. We couldn’t recommend the hotel and staff more and will definitely be returning next year.

Dear Charlotte, Thank you so much for your review. It was an absolute pleasure to have been able to personally assist you during your reservation making period to help make the process as easy as possible for you. The team and I are delighted to hear you all had such an enjoyable experience and are flattered to hear you would stay with us again. This is the best possible compliment any hotel could wish to receive. We thank you for having chosen to stay with us and very much look forward to welcoming you back next year. Until next time. . . Kindest regards Chris Butler General Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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جميع فنادقنا في Nottingham

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.