Sofitel Montevideo Casino Carrasco and Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 861 reviews

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Rbla Republica de Mexico 6451, 11500 MONTEVIDEO, Uruguay

Description

Hotel extras

  • 5 event spaces for up to 250 people

  • Year-round heated indoor and outdoor swimming pool

  • Exclusive spa, beauty salons, massage rooms and saunas

  • Exclusive bar with modern décor and beach view

  • Restaurant featuring unique, sustainable and organic culinary creations

Our accommodation(s)

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Hotel location

Sofitel Montevideo Casino Carrasco and Spa

Rbla Republica de Mexico 6451
11500 MONTEVIDEO
Uruguay

GPS:-34.890555, -56.055278

Telephone
Fax +598 2601 9127

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT 1921

With a wonderful view of the beach and neighborhood of Carrasco, Restaurante 1921 offers a creative gastronomic proposal that combines our outstanding signature cuisine with local and organic products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  861 reviews

TripAdvisor Rating  4.5/5  1,536 reviews

Certificate of excellence 2024

well located for hotel, nice breakfast.

Customer review rating 2.0/5

Peter Business - Confirmed reviews ALL

I got welcome drink vouchers and wanted to go to bar, but both restaurant and bar were closed. Disappointing experience, no alternative provided by staff. Room was very hot, aircon not working. Could open window only early morning, because of noise outside.

hotel I trust most

Customer review rating 3.5/5

Marcel K. Couples - Confirmed reviews ALL

I have stayed many times at this sofitel since it opened. I like its location and the service

Great location and very beautiful hotel

Customer review rating 4.5/5

Dan Business - Confirmed reviews ALL

Perfect location for my business needs and a very comfortable room and Bed.

Beautiful location and outstanding hospitality

Customer review rating 4.0/5

Melisa G. Business - Confirmed reviews ALL

The best thing Sofitel Uruguay has is the people, which are genuinely friendly and helpful. All of them which no exception, from to reception, room service, restaurant, bar to the hotel porters. They really make you feel at home.

Dear Melisa G., We very much appreciate your comments regarding your stay at the Sofitel Montevideo Casino Carrasco & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

My invoice was higher than my booking and nobody is answering

Customer review rating 1.5/5

Carlos Couples - Confirmed reviews ALL

Good stay. But what is the value of that if when I received the bill is 100 dollars more than my booking and Sofitel is not answering after my inquiry, two days ago. We were planning to head back, guess it is not going to happen

Dear Carlos P., Thank you for taking the time to tell us about your experience at the Sofitel Montevideo Casino Carrasco & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 268 reviews 8.9/10 Location
  • 493 reviews 5.4/10 Room
  • 617 reviews 7.7/10 Service
  • 18 reviews 6.1/10 WiFi
  • 279 reviews 8.4/10 Amenities
  • 216 reviews 8.1/10 Vibe
  • 199 reviews 7.3/10 Breakfast
  • 168 reviews 7.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.