Mercure Lille Roubaix Grand Hotel Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 446 أراء

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Mercure Lille Roubaix Grand Hotel Hotel - Image 1
Mercure Lille Roubaix Grand Hotel Hotel - Image 2
Mercure Lille Roubaix Grand Hotel Hotel - Image 3
Mercure Lille Roubaix Grand Hotel Hotel - Image 4
22 avenue Jean Lebas, 59100 ROUBAIX, فرنسا

الوصف

خدمات الفندق الإضافية

  • Reinforced health protocol with our ALLSAFE certification

  • Art Deco Building

  • Bright and air-conditioned rooms, NUXE products

  • 328 yard walk from La Piscine Museum and 15 mins by Metro to downtown Lille

  • Catering with fresh, homemade dishes

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Lille Roubaix Grand Hotel Hotel

22 avenue Jean Lebas
59100 ROUBAIX
فرنسا

نظام تحديد المواقع العالمي (GPS):50.692593, 3.170813

الهاتف
فاكس +33 3 28 52 45 45

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  446 أراء

تقييم TripAdvisor  3.8/5  467 أراء

Wonderful location, but some disappointments

ملاحظة Tripadvisor 4.0/5

veloqueen تقييم TripAdvisor المعتمد

Nice hotel in a fabulous location. Very helpful and friendly staff. The darkest room I have ever stayed in. No overhead lighting at all, just bedside reading lights and a small floor lamp. Felt like a cave. The fitness room is a closet that contains a bike, an elliptical, a treadmill, and one single dumbbell that you can load up to 18 pounds! An insult to everyone that brings workout clothes on a trip. Likewise, the parking garage is minuscule--place for just seven small compact cars. Don't try to get anything bigger down there! Fortunately plenty of on-street parking available.

Cher client, Merci d’avoir partagé votre expérience. Nous sommes ravis que l’emplacement de notre hôtel et l’accueil de notre équipe vous aient plu. Malheureusement, comme votre commentaire est anonyme, nous ne pouvons pas retracer votre séjour pour vérifier la luminosité de la chambre qui vous a été attribuée. Sachez que toutes nos chambres sont lumineuses et équipées de plafonniers pour un confort optimal. Concernant la salle de sport, elle a le mérite d’exister pour un usage rapide, mais si vous recherchez un équipement plus complet, nous vous rappelons qu’une grande salle voisine et attenante à notre établissement est accessible et propose tout le matériel nécessaire. Pour le parking, nous signalons toujours à nos clients qu’il est petit et étroit. Néanmoins, certaines personnes parviennent à y garer des SUV plus imposants. Nous espérons avoir le plaisir de vous accueillir à nouveau et de vous offrir une expérience pleinement satisfaisante. Simon - Service commercial

Thought we were staying in Lille, not Roubaix!

ملاحظة Tripadvisor 3.0/5

S3416TOmd العائلات - تقييم TripAdvisor المعتمد

I'm expecting to be in Lille, but you're not as it's a satellite town 30 mins away. So the building was nice, and the restaurant downstairs was decent when open as not 7 days a week, so please check. We found the staff to be very helpful, which was in stark contrast to some reviews. Now, some key considerations to factor they do have a small car park below hotel but not east to get in or out with a 40-degree slope and height restriction, The locality is anything but touristy, although the cafe next door is full of locals with quite an Arabic vibe. Lots of petty crime nearby, so be careful we witnessed a few issues during our stay. There are lots of fast food joints nearby, and a few mins walk is the metro statio , which does take you straight into Lille in 30 mins or so. We had an okay stay, but tbh if we could have, we would rather have stayed in Lille and thought that's where we booked.

Good spot if you have to be in Roubaix

ملاحظة Tripadvisor 3.0/5

ChicaGuarani Couples - تقييم TripAdvisor المعتمد

The hotel is in a lovely old building with interior decor in keeping with the style. The staff are very helpful, but they are overstretched. The hotel is centrally located a short walk from the metro2 line and the SNCF train. I'd recommend the train, although less frequent the metro is overcrowded like nothing I've seen elsewhere, including Paris. The bed was comfortable, but there was only one pillow per person which made for a less comfortable sleep. The room was quiet and no street noise from outside could be heard. Roubaix has not a lot to offer as a town, and we struggled to find anywhere for dinner open in the evening as a lot seemed to close mid-week. The hotel has a restaurant but the menu is limited in choice so it didn't suit us, which was disappointing. If I needed to be in Roubaix for some particular reason I'd stay here again, but I wouldn't recommend it as a tourism stop.

Fraudsters, old, noisy & dirty

ملاحظة Tripadvisor 1.0/5

marcelq118 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Don´t go there, only idiots and fraudsters work here! I was visiting this Hotel in January. The Hotel was booked through Expedia. I was staying in the Hotel for one day, on the 2nd day my room was blocked.I went to the receptionist and he asked me to pay the room. I was a bit surprised but I have paid it. After I went back to my room, I checked my booking again and it was pre-paid. So I basically paid twice. I have informed the receptionist and he also agreed to me and promised me to take care on a reimbursement. Nothing happened. Then I called them again, they promised again they will take care, again nothing happened, I wrote a mail, no response. In again called twice, again just empty words and on the last call they seriously said we delete the booking and it´s not our problem anymore. Here you have to pay double, so better take a nicer hotel. the rooms are noicy, you can hear your neighbors, the firealarm went on several times and the beds are uncomfortable.

Awful service and attitude

ملاحظة Tripadvisor 1.0/5

Richard K Friends getaway - تقييم TripAdvisor المعتمد

Booked the hotel via Booking.com at a reasonable price for the world cup rugby game. Email from the hotel a week or so later to say there was an error with my booking and we'd been bumped to a sister (cheaper) hotel miles from Lille centre and the rugby stadium. 1) if there was a problem with the booking how did they have my details and booking info. 2) we were cancelled because we'd presumably booked at a non- premium rugby rate. 3) they'd booked us into the cheaper 'sister' chain.. who actually had no record of our booking .. so then had to re-book at whatever the premium rate was. Awful service and attitude for a 'mistake' their end.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 149 أراء 6.8/10 الموقع
  • 266 أراء 5.7/10 الغرفة
  • 261 أراء 8.4/10 الخدمة
  • 99 أراء 7.7/10 الإفطار
  • 70 أراء 6.6/10 مستوى النظافة

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.