宜必思快捷布鲁塞尔南赖斯布鲁克酒店 2 星

客户意见评级 (ALL 评级) 4.0/5 826 评论

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宜必思快捷布鲁塞尔南赖斯布鲁克酒店 - Image 1
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宜必思快捷布鲁塞尔南赖斯布鲁克酒店 - Image 4
Vorstsesteenweg 100, 1601 赖斯布鲁克, 比利时

描述

酒店其他优惠

  • 距离布鲁塞尔市中心 7 公里

  • 外卖优惠力度较大

  • 提供覆盖整个酒店的免费无线网络

  • 私人停车场

  • 步行 5 分钟即可到达火车站

我们的客房

酒店位置

宜必思快捷布鲁塞尔南赖斯布鲁克酒店

Vorstsesteenweg 100
1601 赖斯布鲁克
比利时

GPS:50.793539, 4.299195

电话
传真 +32 2 331 19 16

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 100% 无烟酒店

2 早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  826 评论

TripAdvisor 评级  3.6/5  746 评论

Awful! Avoid if you have young children

Tripadvisor 评级 1.0/5

Chloe S 家庭住宿 - 经 TripAdvisor 认证的评论

We arrived in the evening and checked in with no issues — 4 adults and an 11-month-old baby, with 2 rooms booked. The rooms were basic as expected, but also dirty and unsanitary. Under the beds there was visible dirt, and there was even chewing gum stuck underneath the bunk bed above the double bed. The toilet was essentially a cupboard with a motion-sensor light that switched off after about 20 seconds, meaning you had to get up mid-use to reactivate it. Both rooms had this issue. The air conditioning also didn’t work, which was a big problem as it was around 30°C during our stay. Because we had a baby who is crawling and exploring, the dirty floors made it unsafe to stay. We raised the concerns with reception and were offered new rooms, but as both of our original rooms had the same problems, we didn’t feel confident moving all of our belongings (and baby gear) for the issues to remain. We decided to book another hotel for the same night. At reception, we were told a refund would be arranged if we emailed management. However, after many emails, the refund was refused on the basis that the rooms were “clean” (which they were not). ALL.com, who we booked through, have been trying to contact the hotel on our behalf, but the hotel is now ignoring them entirely. Overall, this was a very poor experience — unhygienic, unbearably hot, and not family-friendly. We would not stay here again.

Dear Chloe Thank you for taking the time to review your recent stay at our hotel. We sincerely apologize that your experience fell short of our usual standards in multiple aspects. While we strive to maintain impeccable cleanliness through daily housekeeping, we regret this wasn't reflected during your stay. Our team is always available to address immediate concerns through our 24-hour reception service. Regarding temperature control, our rooms feature individually adjustable air conditioning complemented by available fans. We're sorry this didn't provide adequate comfort during the warmer weather. For future visits, our ground floor sun terrace offers alternative relaxation spaces. We would like to clarify that our rooms are regularly inspected and are generally very clean. In your case, we had offered alternative rooms, which we believe would have met your expectations, but unfortunately, you declined this solution. As a result, we cannot consider a refund. Your experience helps us improve our processes while maintaining our commitment to straightforward booking policies. We certainly hope that we can welcome you back again. Best regards, Ibis Budget Brussels South, Reception

More Like a Budget Hostel

Tripadvisor 评级 2.0/5

hazinbint 经 TripAdvisor 认证的评论

I would describe this place more as a cheap hostel or youth accommodation rather than a hotel. The staff was friendly and smiling, but the cleanliness left much to be desired. Breakfast was definitely not worth the price. This type of accommodation is clearly intended for a different kind of clientele. We were looking for something close to Nemo33, but next time we’ll definitely stay elsewhere.

Dear Guest, We appreciate you taking the time to share your feedback about your stay with us. We are delighted to hear that our team members provided welcoming service during your visit. However, we are sorry that your stay did not fully meet your expectations. Please accept our sincere apologies regarding the maintenance standards you encountered. Our housekeeping team is always available to promptly address any concerns during your stay. As for the morning meal, we offer both a complete continental breakfast buffet and an express option to cater to different preferences and budgets. We hope you will give us another opportunity to serve you better in the future. Best regards, Ibis Budget Brussels South, Reception

Basic yet comfortable and clean

Tripadvisor 评级 3.0/5

DruffTravel 经 TripAdvisor 认证的评论

So it is what is says on the can basically, I is budget. The best way to describe it is good standard student accommodation. The hotel is 2 stops away from Brussels Midi and from the train station a maximum 5 minutes walk - very convenient. However it's worth noting the trains are c. Every half an hour and not 24 hours a day. The Uber then becomes a necessity to/from Brussels. Upon checking on the receptionist was very nice and efficient. To the right of reception is the breakfast room and to the left a coffee machine and some purchasable food/drink items. En-route to the room it is evident this hotel is very tired and budget. I would imagine the hotel does not see such profits from its rates to justify a refurb. Now to be clear the room was very comfortable and clean, it's just basic. There is nothing about it that is mid level or luxury but for those on a budget it is ideal!

Dear Danio, Thank you for taking the time to share your review. We are pleased that you found our accommodations to be comfortable and our premises consistently maintained to a high standard of cleanliness. It's also great to hear that our reception team's efficiency contributed positively to your experience. However, we acknowledge your observations regarding the hotel's appearance and understand that while our budget-friendly options meet many travelers' needs, it may not fulfill all expectations for refurbishment. We appreciate your honest perspective and take it into consideration for our ongoing efforts to provide a satisfactory stay within the possibilities of our budget hotel concept. Finally, we are delighted that our location was convenient for your travels and that our proximity to public transport options facilitated your exploration of Brussels. We hope we will have the opportunity to see you again in the future. Best regards, Juan CORBEAU, General Manager

地點便利,但房間太小,而且廁所的設計太爛

客户意见评级 2.5/5

Ruby H. 家庭住宿 - 所有已确认评论

廁所沒有鎖,而且燈是用感應的,超級爛,短暫上一下廁所也要一直移動身體,有時候連移動都沒用,燈一直無法開啟 淋浴間太小沒有地方能穿衣服,隱私感不夠 唯一的好處是只需要步行一小段就能到Ruisbroek火車站,搭一小段時間就能到布魯塞爾中央車站

亲爱的宾客您好！感谢您百忙之中，为我们留下您的珍贵反馈！ 我们很高兴您认可了我们便利的地理位置，并且能够轻松前往Ruisbroek火车站，从那里快速抵达布鲁塞尔市中心。 然而，我们注意到您对房间大小和浴室设施的担忧。请谅解我们的ibis Budget标准确保了舒适而高效的空间布局，但我们理解这可能不符合所有客人的个人喜好。关于浴室设计，我们的淋浴间确实旨在节省空间，我们会考虑您的反馈，探讨改进的可能性。至于提到的床上用品，我们确实为每位客人提供了一床被子，若感觉不够温暖，我们的前台随时乐意为您提供额外的毯子。我们对于这些不便表示歉意，并将继续寻找提升客人体验的方法。 最后，我们也很欣慰您能够享受到我们的交通便利性，这是我们酒店的一大优势，方便客人探索布鲁塞尔及周边地区。 期待您的下次光临！祝您生活愉快！ Juan CORBEAU, General Manager

Good price, standard ibis, under 10 minutes from train

Tripadvisor 评级 4.0/5

hkg2009hkg 经 TripAdvisor 认证的评论

It's less than 10 minutes' walk from Ruisbroek station, which is on the S2 line just 2 stops from Midi station. There is a Carrefour Express supermarket right outside the station if you need some pastries, snacks, and drinks. The room is like a standard ibis - functional and reasonably spacious. The room was clean although some scruff marks where the wall meets the floor show their age. Windows can open and the heating was strong! Strangely, my room's lights turn on automatically during the night even after I had turned them off, but otherwise I had a very pleasant stay and saved a bit of money while not being too far from Brussels. If you want to head to Ghent or Bruges for a day trip, you can buy a single ticket from Ruisbroek to either city on the Belgian railways website. To get into Brussels, you can buy a Brupass XL which allows unlimited travel for an hour after activation, which includes the metro and buses.

Dear Guest, Thanks for your review about our hotel. We are delighted that you found our hotel to be a good value and appreciated its proximity to Ruisbroek station, making your travel to and from the city convenient. It's great to know that the nearby amenities, such as the Carrefour Express, added to your comfort during your stay. However, we regret to hear about the issue with the room's lights turning on unexpectedly during the night. We understand how important an uninterrupted night's sleep is and apologize for any inconvenience this may have caused. Nonetheless, we're pleased that you enjoyed the functionality and reasonable space offered in our rooms, as well as the cleanliness and effective heating system. The ability to open the windows for fresh air is another aspect we are glad you liked, ensuring a comfortable room environment. We are hoping to welcome you back in the future. All the best. Juan CORBEAU, General Manager

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其他网络用户评价我们的酒店

  • 507 评论 6.8/10 位置
  • 836 评论 4.4/10 房间
  • 654 评论 8.7/10 服务
  • 8 评论 7.5/10 上网
  • 484 评论 3.6/10 舒适度
  • 371 评论 4.8/10 清洁度
  • 350 评论 4.8/10 性价比
  • 336 评论 4.8/10 早餐

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