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Pullman Shanghai South Hotel

Customer review rating 4.5/5 4,886 reviews

Pullman Shanghai South
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+ 23 Services
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Room 1

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Hotel extras

  • Free WIFI Connectivity

  • Close to Metro Line 1 & 3 and Shanghai South Railway Station

  • Individual Pocketed Coil Simmons Mattress

  • Chinese and International Dining

  • Dynamic Fitness Centre and Swimming Facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Business center with support staff
  • Copy/print service available
Information message

Book best flexible rate on Saturday from now to 27 June 2020, you can enjoy Food & Beverage credit and late check-out

Hotel location

Pullman Shanghai South

1 Pubei Road
Xuhui District
200235
shanghai
china

Tel: +862124268888

Fax: (+86)21/24268999

Contact email

Check-in from 15h00

Check out up to 12h00

  • Airport Bus No.7 :  Airport Bus No.7 Shanghai South Railway Station

  • METRO LINE 1 :  Metro Line 1 South Railway Station Exit 5/N12

  • METRO LINE 3 :  Metro Line 3 South Railway Station Exit 5/N12

  • By plane

    SHANGHAI HONGQIAO At 12.1km / 7.52 miles

  • By train

    SHANGHAI SOUTH At 1.2km / 0.75 miles

  • By train

    SHANGHAI SOUTH At 1.2km / 0.75 miles

GPS :31.159108, 121.429628

Our accommodations

每间客房的设计都十分注重营造安静、惬意的环境，使客人既能高效的工作，又能得到充分的放松和休息。从客房可以欣赏到迷人的城市全景，尊享惬意私密的住宿新体验。 入住行政楼层及套房的宾客还能享受到行政酒廊的专属服务。

SUPERIOR ROOM, 1 King Size Bed, City View

Accessible room
  • Max. number of persons: 3
  • Area: From 38 m² / 409 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds, City View

Accessible room
  • Max. number of persons: 3
  • Area: From 38 m² / 409 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, City View

  • Max. number of persons: 3
  • Area: From 38 m² / 409 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 2 Single Size Beds, High Floor

  • Max. number of persons: 3
  • Area: From 38 m² / 409 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Premium Deluxe Room, 1 King Size Bed, Large Room Space

  • Max. number of persons: 2
  • Area: From 50 m² / 538 sq ft
  • Views: City side *

* Subject to availability

DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, High Floor

  • Max. number of persons: 3
  • Area: From 38 m² / 409 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE EXECUTIVE ROOM, Lounge Access, 2 SingleSize Beds, High Floor

  • Max. number of persons: 3
  • Area: From 38 m² / 409 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

SAVOR ALL DAY DINING RESTAURANT

Type of cuisine: International

The All-day dining restaurant has an open interactive kitchen and serves Western and Eastern cuisine. It provides buffet breakfast, themed lunch and dinner along with a la carte options.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NISHIKI JAPANESE CUISINE

Type of cuisine: Japanese

NISHIKI Japanese Cuisine unveils a new look and brings you a new dynamic Japanese dining journey from March 2018, offers a selection of Kaiseki set menu, interactive Teppanyaki and workday lunch set meals and more innovative Japanese cuisine.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

YUE CHINESE RESTAURANT

Type of cuisine: Regional

The restaurant has a modern atmosphere with 9 private rooms. It serves our own distinctive style of Cantonese cuisine with an exciting blend of local & traditional dishes.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR 99

Non contractual photo

The bar features the unique Pullman Vinoteca wine concept with a selection of new and old world wines, beers and spirits complemented with its Chinese tapas menu.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Non contractual photo

The Lobby Lounge is the perfect meeting place to discuss business or relax, while enjoying a beverage, a la carte light breakfast, high tea and fine snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 1,300 m²

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 750 people

Find out more

Our guest reviews for
Pullman Shanghai South

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,886 reviews

tripadvisor

TripAdvisor Rating 5.0/5

894 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Sunghee K.'s survey

Customer review rating 4.5/5

Sunghee K. Business - 20/01/2020 Confirmed reviews ALL

It was very satisfied stay. Thank you for all hospitality from Reception to door man and all the staffs support.

Dear Ms. K., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Leroy General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3158 F: +8…

No Flixibility

TripAdvisor rating 5.0/5

wadewest2020 Business - 20/01/2020 TripAdvisor review

I originally reserved a room for 8 days but due to a change in plans I needed to check out after only 6 nights. I notified the hotel on day 5 that I would like to check out after 6 nights (more than 24 hours notice). I was informed that I would be charged for the entire stay (all 8 nights).

Dear Mr West, Thank you for choosing the Pullman Shanghai South. We understand you have an issue with our room booking cancellation policy, please allow me to apologize for the inconvenience caused. Kindly be advised you made a booking at our hotel, which you would have be able to change at any time, been a Flexible Rate. We understand you choose to cancel this first booking and book a second time through a third party on a discounted rate with the restriction condition of no change, no cancellation and full pre-payment. Thus, we had to kindly decline your request when you reached out our receptionist to cancel this second booking. We have always our ‘Flexible Rate’ available (first booking you made), which allow you to have cancel booking included full refund. It is a safe option when you are travelling and plan can change. Please do not hesitate to book through our all.accor.com website. We have a best rate guarantee policy. If you wish to come back to the Pullman Shanghai South, please do not hesitate to contact me directly and I will personally assist you with your booking. Thank you for your feedback and we wish to welcome you back in the future. Best regards, Stephan Leroy General Manager Pullman Shanghai South Email address: H7564-GM@accor.com

Excellent staying

Customer review rating 4.5/5

Francisco Business - 16/01/2020 Confirmed reviews ALL

Excellent staying and vert good environment

Dear Mr. C., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Leroy General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3158 F: +8…

Pleasant and satisfied

Customer review rating 4.5/5

Philipp Business - 15/01/2020 Confirmed reviews ALL

attentive staff, straight-forward experience

Dear Mr. W., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Leroy General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3158 F: +8…

Cash debited more than the amount mentioned in the bill.

Customer review rating 4.5/5

Dinoopsen P. Business - 10/01/2020 Confirmed reviews ALL

The amount debited from card is more than the actual amount mentioned in the hotel bill. Our travel desk has sent mail for the clarification for the over charge but till yet we haven't received any reply from your team

Dear Mr. P., Thank you for your feedback. Please allow me to express my sincerest apologies. Our front desk staff should explain to you clearly that the deposit (Pre Authorization) is to facilitate your other expenses at the hotel and we did complete the deposit release upon your check out on 3 January 2020 and the amount of RMB2000 went back to your bank account instantly. We would suggest that you contact your credit card company to clarify with them. Thank you again for sharing your experience, and please do not hesitate to contact me next time you planning your next trip to Shanghai. Sincerely, Stephan Leroy General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3158 F: +8…

Business

Customer review rating 4.5/5

Man Business - 08/01/2020 Confirmed reviews ALL

worthstaying

Dear Mr. T., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I realised you did not satisfied with the Accor’s loyalty programme. Would you be able to email personally your concern so we can address it? Thank you again for sharing your experience, and I am looking forward to hearing from you. We hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Leroy General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3158 F: +8…

I enjoyed my stay with my family

Customer review rating 4.5/5

Brian M. Families - 02/01/2020 Confirmed reviews ALL

well, this is second time we chosen to stay at Pullman. The room was spacious and the breakfast was very much suited to my taste, and front office staff were so helpful.

Dear Mr. m., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Leroy General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3158 F: +8…

Excellent run hotel with an excellent engaging and attentive employees

Customer review rating 4.5/5

Michael V. Business - 21/12/2019 Confirmed reviews ALL

From the arrival till departure everything was so smooth and flawless. Everybody was engaged and provided pro active service at all times. The room was spotless and clean, so was the GYM equipment and Pool. It is a true Pullman flagship. Congratulations to Stephan the GM and the entire Team.

Dear Mr. V. Mba, Thank you so much for your comments regarding your stay at the Pullman Shanghai South. We are happy that you are satisfied with our service and also your kind words have been passed on to our teams. This will certainly motivate them to keep up the good work. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and please do not hesitate to contact me directly next time you planning your next trip to Shanghai. Sincerely, Stephan Leroy Acting General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68066 M: +86(0… 3158 F: +8…

Mr.Caesar

Customer review rating 4.5/5

Caesar Business - 21/12/2019 Confirmed reviews ALL

excellent hotel and service,I I very appreciate reception Dolly ,Serena and The Club employee Nancy.

Dear Mr. Z., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. We are happy that you are satisfied with our service and also your kind words have been passed on to our teams and particularly to Dolly, Serena and Nancy and their Department Head concerned. This will certainly motivate them to keep up the good work. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Leroy Acting General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68066 M: +86(0… 3158 F: +8…

I really enjoyed this stay

TripAdvisor rating 5.0/5

yannickm652 Business - 20/12/2019 TripAdvisor review

I really enjoyed this stay in Pullman Shanghai South. I felt warm welcome. Everybody was here to make me this stay very nice far from home. The room is very comfortable and clean. Being gold member of All program, I had a special attention (fruits were waiting for me) and I really appreciated it. Thank you very much. See you next time.

Dear yannickm652 , We very much appreciate your comments regarding your recent stay at Pullman Shanghai South. I am glad to hear that you are happy with the hotel's location and service, which are often mentioned by our guests, as a part of their satisfaction. Exceeding guest expectation is what we always strive for every day, and I am delighted to know that our staff were able to provide you with hospitality. I will share your feedback with the staff and I am sure that this will serve as an encouragement to them to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Stephan Leroy Hotel Manager Pullman Shanghai South

nice room with poor food quality

Customer review rating 4.5/5

Ya Business - 17/12/2019 Confirmed reviews ALL

satisfied with room, cleaning quality, sound proof. acceptable for breakfast quality. non acceptable for dinner option, neither buffet nor a la cart due to poor quality.

Dear Mr. A., Thank you for taking the time to tell us about your experience at Pullman Shanghai South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our Director of Food & Beverage will tighten training and supervision to ensure the service and food quality is up to the international standard and meets our guests’ expectation. We thank you for sharing your experience with us, please do not hesitate to contact me directly, next time you want to stay in Shanghai. Once again accept my apologizes. We are looking forward to welcoming you back. Regards, Stephan Leroy Acting General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68066 M: +86(0… 3158 F: +8…

Great Room! Very Comfortable!

Customer review rating 4.5/5

Tim A. Business - 16/12/2019 Confirmed reviews ALL

Business Trip - Room was extremely comfortable. Restaurants were excellent and breakfast was great! Would definitely stay again!

Dear Mr. A., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Leroy Acting General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68066 M: +86(0… 3158 F: +8…
Customer review rating 4.5/5

Anonymous Business - 12/12/2019 Confirmed reviews ALL

A good experience

Dear Mr. L., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Leroy Acting General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68066 M: +86(0… 3158 F: +8…

Beautiful room

Customer review rating 4.5/5

Frederick H. Business - 11/12/2019 Confirmed reviews ALL

Beautiful big clean room. Friendly staff that was attentive to our needs.

Dear Mr. H., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Leroy Acting General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68066 M: +86(0… 3158 F: +8…

It's Perfect!

Customer review rating 4.5/5

Shirley L. Business - 09/12/2019 Confirmed reviews ALL

Excellent service, size of room, quality of bedlinens n bath toiletries.

Dear Ms. L., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Leroy Acting General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68066 M: +86(0… 3158 F: +8…

Perfect

TripAdvisor rating 5.0/5

lucileolivasmaynez Business - 09/12/2019 TripAdvisor review

Perfect stay and impressive support even from the Director, Stephan (I was sick and he helped me buying some médecines to help me get better). I stayed from Monday until Friday (first week of December.

Customer review rating 4.5/5

Anonymous Business - 08/12/2019 Confirmed reviews ALL

I really enjoyed my stay at your hotel, the only complaint I have is the cost of the Wine is way too over priced

Dear Mr. G., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. Regarding the price of wine, we will look into that and see the possible improvement in this matter. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Leroy Acting General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68066 M: +86(0… 3158 F: +8…

Overall comments is Good and I will recommend to my friends

Customer review rating 4.5/5

Helen Business - 03/12/2019 Confirmed reviews ALL

Hotel staffs is very professional with good customer service and manner

Dear Ms. N., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Leroy Acting General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68066 M: +86(0… 3158 F: +8…

horrible

Customer review rating 4.5/5

Boonlee Friends - 03/12/2019 Confirmed reviews ALL

parking tickets only partially bear by hotel? toiletry have to go and take it at the lobby? didn't expect that from a 5 star hotel.

Dear Mr. O., Thank you for taking the time to tell us about your experience at Pullman Shanghai South. Please allow me to apologise in regards to the parking and toiletry. We are sorry our friendly staff did not explain more in details the reason regarding the amenities. Following the recently published government policy and Effective July 1st 2019, the government announced a new regulation. All hotels in Shanghai are no longer pro-actively providing single-use products such as toothbrushes, combs, shower loofahs, razors, nail files and shoe brushes. All these items can be delivered upon request. Our underground parking lot is managed by the property management company and we offer 50% discount to our in-house guest to improve the guest experience. Thank you again for sharing your experience, and please do not hesitate to contact me next time you planning your next trip to Shanghai. Sincerely, Stephan Leroy Acting General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68066 M: +86(0… 3158 F: +8…

Great place to stay

Customer review rating 4.5/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

Stayed there for business. Main focus on convenient room with good WiFi access.

Dear Mr. S., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Leroy Acting General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68066 M: +86(0… 3158 F: +8…
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