Pullman Shanghai South

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Pullman Shanghai South

Customer review rating (ALL Rating) 4.4/5 578 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Free WIFI Connectivity

  • Close to Metro Line 1 & 3 and Shanghai South Railway Station

  • Individual Pocketed Coil Simmons Mattress

  • Chinese and International Dining

  • Dynamic Fitness Centre and Swimming Facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Shanghai South

1 Pubei Road, Xuhui District
200235 SHANGHAI
China

Telephone +86 21 2426 8888

Fax +86 21 2426 8999

Contact email

  • Airport Bus No.7:  Airport Bus No.7 Shanghai South Railway Station

  • METRO LINE 1:  Metro Line 1 South Railway Station Exit 5/N12

  • METRO LINE 3:  Metro Line 3 South Railway Station Exit 5/N12

  • By plane

    SHANGHAI HONGQIAO At 12.1km / 7.52 miles

  • By train

    SHANGHAI SOUTH At 1.2km / 0.75 miles

  • By train

    SHANGHAI SOUTH At 1.2km / 0.75 miles

GPS:31.159108, 121.429628

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

每间客房的设计都十分注重营造安静、惬意的环境，使客人既能高效的工作，又能得到充分的放松和休息。从客房可以欣赏到迷人的城市全景，尊享惬意私密的住宿新体验。 入住行政楼层及套房的宾客还能享受到行政酒廊的专属服务。

Our guest reviews

Our guest reviews for
Pullman Shanghai South

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  578 reviews

TripAdvisor Rating  5.0/5  1,211 reviews

Certificate of excellence 2022

Good stay

Customer review rating 5.0/5

Ren J. Z. Couples - Confirmed reviews ALL

From check in to check out all exceeded my expectations

Dear Mr. Z., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danny J C Yeo General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road, Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 6688 F: +8…

Nice

Customer review rating 4.0/5

L. S. Business - Confirmed reviews ALL

None

尊敬的刘先生， 十分感谢您花时间告诉我们有关您在上海中星铂尔曼大酒店的体验。很抱歉在您入住期间发生的一些不愉快事件，而未能达到您的入住期望。请允许我向您表达我最诚挚的歉意。 很遗憾酒店前台办理入住的效率以及连接无线网络的方便程度均未能达到您的入住期望。请允许我向您表达我最诚挚的歉意。我们正采取适当的措施来解决所存在的问题并预防将来再次发生， 相关部门经理也再次加强了“员工技能培训”以便为我们的客人提供更专业、 迅捷的服务。希望通过酒店所做的努力，能为我们的客人提供温馨舒适的入住体验。 在铂尔曼，我们孜孜以求，不断改进，希望能向每一位客户提供高水准的体验，因此您的反馈对于我们的提高十分重要。 我代表酒店全体员工，真诚地期待您下一次的铂尔曼之旅。 顺颂商祺 杨仁全 总经理 上海中星铂尔曼大酒店 邮箱: H7… 酒店地址: 中国上海市徐汇区浦北路1号, 邮编200235 电话: +8…-68088 手机: +86(0…688 传真: +8…

Sleep well. Smells bad.

Customer review rating 3.0/5

Kevin Business - Confirmed reviews ALL

The room is comfortable but room 2006 smells bad. Maybe the AC and carpet needs cleaning.

尊敬的朱先生， 感谢惠赐有关下榻上海中星铂尔曼大酒店的宝贵意见。得知您对我们工作的肯定，我感到十分的欣慰。 很遗憾酒店客房的清洁卫生未能达到您的入住期望。请允许我向您表达我最诚挚的歉意。我们正采取适当的措施来解决所存在的问题并预防将来再次发生， 相关部门经理也再次加强了“员工技能培训”以便为我们的客人提供更专业、 迅捷的服务。希望通过酒店所做的努力，能为我们的客人提供温馨舒适的入住体验。 在铂尔曼，我们孜孜以求，不断改进，希望能向每一位客户提供高水准的体验，因此您的反馈对于我们的提高十分重要。 我代表酒店全体员工，真诚地期待您下一次的铂尔曼之旅。 顺颂商祺 杨仁全 总经理 上海中星铂尔曼大酒店 邮箱: H7… 酒店地址: 中国上海市徐汇区浦北路1号, 邮编200235 电话: +8…-68088 手机: +86(0…688 传真: +8…

Good Stay

Customer review rating 4.5/5

Qingyuan H. Solo - Confirmed reviews ALL

It was a good stay. I like the location, the room and the services. The breakfast can be better.

尊敬的韩先生， 感谢惠赐有关下榻上海中星铂尔曼大酒店的宝贵意见。得知您对我们工作的肯定，我感到十分的欣慰。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 在铂尔曼，我们孜孜以求，不断改进，希望能向每一位客户提供高水准的体验，因此您的反馈对于我们的提高十分重要。 我代表酒店全体员工，真诚地期待您下一次的铂尔曼之旅。 顺颂商祺 杨仁全 总经理 上海中星铂尔曼大酒店 邮箱: H7… 酒店地址: 中国上海市徐汇区浦北路1号, 邮编200235 电话: +8…-68088 手机: +86(0…688 传真: +8…

can't find the lost cloth

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

I stay here one night at August 16-17th. I left my underwear in the closet. When I called back the hotel, they said they didn't find my lost clothes. This is never never never happened before in other hotels. The Zegna underwear is a gift from my girlfriend. I'm quite sure it was left in the room, where is it?

Dear Mr S., Thank you for taking the time to tell us about your experience at Pullman Shanghai South. I am sorry that you had a terrible experience; please allow me to express my sincerest apologies. We sincerely apologize for the experience, and please understand that we've asked the housekeeper and we've also contacted with the laundry factory, but failed to find your underwear. As we cannot turn back the clock, please do not hesitate to contact me personally when you come to visit Shanghai next. I will provide you with the best rate available. I wish you to give us a chance to provide you with our professional service. Once again, please accept my sincere apology. Sincerely, Danny J C Yeo General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 6688 F: +8…

Value for money

Customer review rating 4.5/5

Kk Business - Confirmed reviews ALL

Nice service and convenient location

Dear Ms. X., We very much appreciate your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we are happy to hear that you did give the suggestion of improving the WiFi and also Public area recreation. Your kind idea have been passed on to our teams. I will personally follow up with our IT manager and Rooms Director. To make sure that your idea will be realized sooner. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danny J C Yeo General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 6688 F: +8…

Excellent service1

Customer review rating 5.0/5

George Business - Confirmed reviews ALL

very forthcoming treatment from the very first minute of arrival until departure. Very friendly and servicing in all questions

Dear Mr. T., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy that in general you are satisfied with your stay in our hotel. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you for sharing your experience with us, and we sincerely look forward to your next visit in Pullman Shanghai South. Sincerely, Danny J C Yeo General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 6688 F: +8…

good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

nice receptionist clean room

Dear Ms. Y., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danny J C Yeo General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 6688 F: +8…

well located business hotel

Customer review rating 5.0/5

Lei Solo - Confirmed reviews ALL

everything is very organized and taken care of.

Dear Mr. Y., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. With regard to the speed of the internet, we have checked the equipment in the room, and we do not find any defect. For your next visit, if you encounter any internet problem, please contact us directly, so that we can look into the cause and to fix it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danny J C Yeo General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 6688 F: +8…

good stay

Customer review rating 4.5/5

B. M. Business - Confirmed reviews ALL

this is the best room I experienced at this Pullman Hotel in Shanghai.

Dear Ms. B., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. Regarding the welcome fruit/drink, we thank you for enrolling as an ALL member and please be kindly advised the welcome fruit/drink will be automatically given to the ALL Member, Silver level and above. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danny J C Yeo General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 6688 F: +8…

good in general

Customer review rating 4.5/5

Helen Business - Confirmed reviews ALL

The breakfast was good and room was very nice. The sink design is poor, the glass cup turned over and broke which cost me ￥38, that was expensive.

Dear Ms H., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. We have taken note of your suggestion of sink design. We will see the possible improvement in this matter. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danny J C Yeo General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 6688 F: +8…

Nice place to stay near the train station

Customer review rating 4.5/5

Jasper J. Business - Confirmed reviews ALL

Check in was easy The breakfast drinks were nice The food at jingan pullman was better, in my opinion though.

Dear Mr. H., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. Also I have noticed that your evaluation of our breakfast was not so high. Kindly be assured that we will keep on looking for improvement wherever possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danny J C Yeo General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 6688 F: +8…

good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

bed is comfortable, but without a smartphone power charge line.

Dear Mr. O., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danny J C Yeo General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 6688 F: +8…

first biz trip

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very nice hotel, very good services over all especially at the bar, frontdesk and breakfast

Dear Mr. T., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danny J C Yeo General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 6688 F: +8…

Good stay

Customer review rating 5.0/5

T. U. K. Business - Confirmed reviews ALL

Room is nice but always located me in lower floor.

Dear Mr. T., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. Regarding the breakfast variety, we’ll will keep on looking for improvement wherever possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danny J C Yeo General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 6688 F: +8…

Convenient

Customer review rating 3.5/5

Andrea H. Business - Confirmed reviews ALL

Everything is fine, especially the location is convenient for me to go to any major spots. And I admire your practice of environmental protection. Yet the facilities could be improved to look more like a five-star hotel, perhaps.

Dear Ms H., Thank you so much for your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I realised you were not satisfied with your breakfast and value for money. Would you be able to email personally your concern so we can address it? With regard to the wifi, we have checked the equipment in the room, and we do not find any defect. For your next visit, if you encounter any internet problem, please contact us directly, so that we can look into the cause and to fix it. Thank you again for sharing your experience, and I am looking forward to hearing from you. We hope your next visit will be as pleasant as the previous one. Sincerely, Danny J C Yeo General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road，Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 6688 F: +8…

No Flixibility

TripAdvisor rating 2.0/5

wadewest2020 Business - TripAdvisor review

I originally reserved a room for 8 days but due to a change in plans I needed to check out after only 6 nights. I notified the hotel on day 5 that I would like to check out after 6 nights (more than 24 hours notice). I was informed that I would be charged for the entire stay (all 8 nights).

Dear Mr West, Thank you for choosing the Pullman Shanghai South. We understand you have an issue with our room booking cancellation policy, please allow me to apologize for the inconvenience caused. Kindly be advised you made a booking at our hotel, which you would have be able to change at any time, been a Flexible Rate. We understand you choose to cancel this first booking and book a second time through a third party on a discounted rate with the restriction condition of no change, no cancellation and full pre-payment. Thus, we had to kindly decline your request when you reached out our receptionist to cancel this second booking. We have always our ‘Flexible Rate’ available (first booking you made), which allow you to have cancel booking included full refund. It is a safe option when you are travelling and plan can change. Please do not hesitate to book through our all.accor.com website. We have a best rate guarantee policy. If you wish to come back to the Pullman Shanghai South, please do not hesitate to contact me directly and I will personally assist you with your booking. Thank you for your feedback and we wish to welcome you back in the future. Best regards, Stephan Leroy General Manager Pullman Shanghai South Email address: H7564-GM@accor.com

I really enjoyed this stay

TripAdvisor rating 5.0/5

yannickm652 Business - TripAdvisor review

I really enjoyed this stay in Pullman Shanghai South. I felt warm welcome. Everybody was here to make me this stay very nice far from home. The room is very comfortable and clean. Being gold member of All program, I had a special attention (fruits were waiting for me) and I really appreciated it. Thank you very much. See you next time.

Dear yannickm652 , We very much appreciate your comments regarding your recent stay at Pullman Shanghai South. I am glad to hear that you are happy with the hotel's location and service, which are often mentioned by our guests, as a part of their satisfaction. Exceeding guest expectation is what we always strive for every day, and I am delighted to know that our staff were able to provide you with hospitality. I will share your feedback with the staff and I am sure that this will serve as an encouragement to them to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Stephan Leroy Hotel Manager Pullman Shanghai South

Perfect

TripAdvisor rating 5.0/5

lucileolivasmaynez Business - TripAdvisor review

Perfect stay and impressive support even from the Director, Stephan (I was sick and he helped me buying some médecines to help me get better). I stayed from Monday until Friday (first week of December.

Dear lucileolivasmaynez, Thank you for choosing the Pullman Shanghai South.I am glad to hear that you are satisfied with the hotel's desserts, which our guests often mention as part of their satisfaction. Exceeding guest expectation is what we always strive for every day, and I am delighted to know that our staff were able to provide you with hospitality. I will share your feedback with the staff and I am sure that this will serve as an encouragement to them to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Danny General Manager Pullman Shanghai South

Nice Hotel, Nice People, Good Location, Don't Fall for the Taxi Offer

TripAdvisor rating 5.0/5

SteveCFP Business - TripAdvisor review

This is a nice hotel with excellent service and very friendly and helpful staff, as you would expect of the Pullman brand. It is in a good location and is conveniently placed for a large local shopping centre that includes a Carrefour supermarket. My only small gripe is that prior to arrival I was sent a letter that was styled as offering useful information but was actually a sales pitch for a premium transport package from the two Shanghai airports. The email claimed that it takes a long time to get a taxi at the airport, which is total rubbish, and offers a service that costs about 9 times more than a local taxi, all be it in a nicer car. The offer from Hongqiao costs 450 RMB, whereas you would pay about 50 for a taxi. That aside I would have no hesitation if staying here again. or recommending it to others.

Dear SteveCFP , Thank you for your wonderful review on our Hotel Trip Advisor page. Exceeding guest expectation is what we always strive for every day, and I am delighted that our staff were able to provide you with their usual hospitality. I shall convey your feedback to her personally. Your comment has made our day and encourages us to ensure guest satisfaction in Pullman Shanghai South, as their home away from home. Thank you again for your review and we look forward to welcoming you back in the near future. Sincerely, Stephan Leroy Hotel Manager Pullman Shanghai South

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