Pullman Jakarta Central Park 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 2 140

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Jl Let Jend S Parman Kav 28, Podomoro City, Jakarta Barat, 11470 DŻAKARTA, Indonezja

Opis

O hotelu

  • Part museum, part art gallery : distinctive, industrial, raw

  • Blisko lotniska i obok centrum handlowego Central Park

  • Ballroom welcoming up to 5,000 guests for conventions & exhibitions

  • The first and the only 5-star hotel in West Jakarta

  • Awarded as Best City Hotel & Best Wedding Hotel Indonesia from Asia Pacific Hotel Awards 2017

Nasze pokoje

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Lokalizacja hotelu

Pullman Jakarta Central Park

Jl Let Jend S Parman Kav 28, Podomoro City, Jakarta Barat
11470 DŻAKARTA
Indonezja

Pozycja GPS:-6.17646, 106.790028

Telefon
Faks +62 21 29200099

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

COLLAGE ALL DAY DINING

Międzynarodowe całodzienne wyżywienie w nowoczesnym stylu i w najnowocześniejszym designie, oferujące żywe doznania dla smakoszy dzięki pysznej ofercie dań bufetowych lub à la carte na śniadanie, lunch, kolację i weekendowy brunch.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 2 140

Ocena TripAdvisor  4.5/5  Liczba opinii: 4 096

Family Friendly 5 star Hotel in West Jakarta

Ocena na stronie TripAdvisor 5.0/5

PBB E Opinia zatwierdzona w TripAdvisor

I had a wonderful stay at Pullman Jakarta Central Park! The service was excellent—staff were friendly, helpful, and always professional. It's a very family-friendly hotel, especially being directly connected to both Central Park and Neo Soho malls. Super convenient for dining, shopping, and keeping kids entertained. The room was clean and modern, and breakfast had a great variety. Highly recommended for families and travelers who value comfort and convenience

Home

Ocena na stronie TripAdvisor 5.0/5

Connector42401477215 Opinia zatwierdzona w TripAdvisor

This hotel really comfortable , connected with biggest mall on the west and the room has a good city lights view. I recommended to booking deluxe with park view so the room can be facing to the front of mall. I and family are really happy to coming back here especially the staff very polite

Pullman Central Park Mall

Ocena na stronie TripAdvisor 5.0/5

Willie L Rodziny - Opinia zatwierdzona w TripAdvisor

From the day it was first launched till today customer service have always been excellent. Sincere thanks to Michi for a wonderful personal touch. Such an employee is an asset to the establishment. Room have been maintained well and enjoyed my stay here even after 7 years.

Dear Mr. Willie L, Thank you for your wonderful feedback and continued support over the years. We're thrilled to hear you enjoyed your stay and appreciated Michi's personal touch. Your kind words mean a lot to us, and we look forward to welcoming you back again soon Sincerely, Diana Afriza Guest Experience Executive

the hotel was so cool

Ocena na stronie TripAdvisor 5.0/5

Nathan W Opinia zatwierdzona w TripAdvisor

This is my second time staying at pullman jakarta central park, everything remain the same. The room was very nice snd comfortable with a very nice bathtub. The service at executive lounge was excellent especially from Novi, she was very polite. The breakfast choice quite much and tasty, definitely will come back soon.

Dear Valued Guest, Thank you so much for your kind words and for choosing to stay with us again at Pullman Jakarta Central Park. We’re truly delighted to know that you had a comfortable and enjoyable stay, and that you appreciated the room, the bathtub, and our breakfast selection. We’re especially pleased to hear your compliments about the service at our Executive Lounge — your recognition of Novi’s hospitality will certainly be shared with her and the team. Feedback like yours inspires us to continue delivering memorable experiences. We look forward to welcoming you back soon for another wonderful stay! Warm regards, Diana Afriza Guest Experience Team Pullman Jakarta Central Park

Hotel in Strategic Place

Ocena na stronie TripAdvisor 4.0/5

Ivan S Rodziny - Opinia zatwierdzona w TripAdvisor

Pullman CP is situated in a strategic location, adjacent to Central Park Mall and Neo Soho Mall. You have numerous options to choose from, food and entertainment in both malls. There are so many good restaurants in those malls. Two days before my stay, I emailed them asking for early check-in and benefits from my Accor Plus Platinum membership. They gave a prompt reply, which is good. The answer was based on the textbook (1 level upgrade, early check-in based on availability, etc). I booked through Accor App one day before my stay, at a pretty late hour. I emailed them again asking for decorations for my kid. In other Accor hotels, there is usually a guest relations team that texts me asking details of my stays, ensuring a smooth process. It didn't happen with Pullman CP, probably due to my last-minute booking. 1. Upon arrival around 11 am, I inquired about early check-in availability. It was not, as I had to wait until 2 pm, which is almost the standard check-in time—nothing special for my Platinum status. 2. I dropped off my luggage at 11 am, requesting that it be delivered to my room when ready. When I arrived at my room, no luggage. I need to take it by myself. 3. My room was upgraded one level, which only involved a change in view, as the textbook stated. It seems that they were not generous to Platinum members. It's pretty different from the Raffles Hotel, fair enough, given the price difference as well. They gave a welcoming decoration for my kid as requested, a cake, and a tent. I'm thankful but I can't say that's something special as I always got that on all of my stays even in Mercure hotel (a four star hotel). 4. I got an extra card for the 12th floor to access the Executive Lounge. When I tapped it on the elevator, it got a green blink, but I couldn't press the 12th floor button. Bro, can you imagine my mood at this time? 5. I requested a late checkout until 3 pm, but the letter stated that I could request it until 5 pm. The person answering my phone call didn't seem to be trained well. Why not asking whether I want to stay until 5 pm as the text book said; as that's how everything seems to work up until now (sorry a bit sarcastic). 6. Then, the last bad part, on the last day, I went to the mall for lunch. When I came back, the elevator card was not functioning. It was expected because it had passed the standard check-out time, so the system might revoke it. However, no one reminded me when I requested the late check-out over the phone. It was weird, Platinum members seem to be more appreciated in a more luxurious hotel like Raffles (the first hotel that I booked when I achieved my Platinum status). I can tolerate it if it is a four-star hotel like my previous stay in Mercure, but Pullman CP is a five-star hotel. I expect them to give more excellent service.

Dear [Guest's Name], Warmest greetings from Pullman Jakarta Central Park. Thank you for taking the time to share such a detailed review of your recent experience with us. We truly appreciate your loyalty as an Accor Plus Platinum member and are grateful for the opportunity to have welcomed you and your family. First and foremost, we sincerely apologize that your expectations as a valued Platinum member were not fully met during this stay. While we strive to deliver a seamless and personalized experience for every guest, especially for our Elite members, we regret that several touchpoints fell short — including the early check-in process, luggage delivery, Executive Lounge access issue, and the inconsistent communication regarding your late check-out. Please be assured that your comments have been shared with the relevant teams for immediate follow-up and training. We recognize the importance of attention to detail, especially when it comes to service consistency and delivering benefits in line with membership expectations. Your feedback regarding our handling of last-minute bookings, elevator access, and the lack of proactive communication is invaluable in helping us identify areas for improvement. We are, however, glad to know that your request for a children’s decoration was fulfilled and that your child enjoyed the little surprises we prepared. Still, we understand that you were hoping for a more personalized and memorable gesture, and we will take this onboard as we refine our approach to creating exceptional family moments. Once again, thank you for bringing these matters to our attention. We would very much appreciate the opportunity to welcome you back and restore your confidence in our service. Should you plan to return, please feel free to contact us directly — we would be honored to personally oversee your arrangements and ensure a truly elevated experience befitting your Platinum status. Warmest regards, Diana Afriza Guest Experience Executive Pullman Jakarta Central Park

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 004 Liczba opinii 9.5/10 Lokalizacja
  • 1 233 Liczba opinii 7.4/10 Pokój
  • 1 697 Liczba opinii 9.2/10 Obsługa
  • 13 Liczba opinii 7.8/10 Internet
  • 475 Liczba opinii 9.2/10 Jedzenie
  • 468 Liczba opinii 8.3/10 Czystość
  • 399 Liczba opinii 9.1/10 Śniadanie
  • 364 Liczba opinii 5.4/10 Komfort

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