Dear Valued Guest, Thank you for sharing your wonderful feedback and for your kind rating. We are truly delighted to know that you felt well taken care of and that our team was able to anticipate your needs even before requests were made. Your appreciation of our friendly and attentive staff means a great deal to us, as we always aim to deliver thoughtful and seamless service to every guest. Thank you once again for your generous comments. We look forward to welcoming you back to Pullman Jakarta Central Park for another memorable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are truly sorry to learn about the disturbances you experienced during your stay, particularly being affected by noise from the room above in the morning. We also regret that the condition and usability of the hairdryer did not meet your expectations, and we understand how these issues impacted your overall comfort. Please accept our sincere apologies for the inconvenience caused. Your comments regarding sound insulation and in-room facilities have been shared with the relevant departments for immediate review and improvement. We would also like to share that we are currently in the process of upgrading our room facilities, including in-room amenities, to enhance guest comfort and provide a more seamless experience. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much improved stay in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for sharing your feedback following your recent stay at Pullman Jakarta Central Park. We are delighted to know that you had a great overall experience and especially appreciated the room upgrade. It is always our pleasure to enhance our guests’ stay whenever possible, and we are glad this made a positive impression on you. Your kind words regarding our friendly service are truly appreciated and will be shared with the team as encouragement. We look forward to welcoming you back again soon for another enjoyable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Mr. Hwang j. w., Thank you for sharing your wonderful feedback following your recent stay at Pullman Jakarta Central Park. We are delighted to hear that you enjoyed the convenience of our direct connection to Central Park Mall, allowing you to experience both shopping and relaxation during your stay. It is also very rewarding to know that our team’s friendly service contributed to your overall satisfaction. Your kind recommendation truly means a lot to us, and we are grateful for your support. We look forward to welcoming you back for another enjoyable stay, whether for business or leisure. Best regards, Diana Afriza Asst. Guest Experience Manager

Dear Mr. Koo D., Thank you very much for your kind words and perfect rating. We are delighted to know that you were very satisfied with our service and had a pleasant stay with us. We truly look forward to welcoming you back again at Pullman Jakarta Central Park. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Mr. Joo L.-c., Thank you for your kind feedback. We’re delighted to know you enjoyed our convenient location as well as the friendliness and cleanliness of our hotel. We look forward to welcoming you back again soon at Pullman Jakarta Central Park. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Mr. Koo Dong Wook, Thank you for your kind feedback! We\'re glad to hear that you enjoyed our convenient location next to the shopping mall and found our service satisfactory. We truly appreciate your continued support as our valued Platinum member and look forward to welcoming you back for another great stay. Thank you once again for your loyalty! Sincerely, Diana Afriza Guest Experience Executive

Dear Mr. L. K. K., Thank you for your kind feedback! We're thrilled that you enjoyed our location, the friendly service from our staff, and our delicious breakfast offerings. We look forward to welcoming you back for another great stay! Sincerely, Diana Afriza Guest Experience Executive

Dear Mr. Hyunsu P. We very much appreciate you have shared your experience following your recent stay at Pullman Jakarta Central P.. It is always a big pleasure to learn that our guest had a pleasant stay with us, which is our ultimate goal. I will share the elements of your experience with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve our quality of service. At Pullman Jakarta Central P., it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we do look forward to welcoming you again soon at Pullman Jakarta Central P.. Diana Afriza Guest Experience Executive

Dear Mr. S., Thank you for your kind words! We're so glad to hear that our team was able to assist you and provide the friendly service you deserve. It’s our priority to ensure that any issues are resolved quickly, and we're happy we could help with the reservation. We look forward to welcoming you back soon! Sincerely, Diana Afriza Guest Experience Executive

Dear Mr. Gyuil I., Thank you for your fantastic review, and especially for being our valued Platinum member! We’re thrilled to hear that you had a great experience and that our premium lounge staff made a positive impact with their friendly service. We truly appreciate your continued support and look forward to welcoming you back soon! Sincerely, Diana Afriza Guest Experience Executive

Dear Mr. Jeong Hoon S., Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the room layout and the service during the dinner buffet. It's disappointing to hear that our staff did not provide the assistance you needed regarding the coffee service. Your comments are important, and we will address these issues with our team to ensure improvements are made. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future. Sincerely, Diana Afriza Guest Experience Executive

Dear Mr. L., We very much appreciate your comments regarding your stay at the Pullman Jakarta Central Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Afriza Guest Experience Executive

Dear Mr. Sungwon C., We very much appreciate your comments regarding your stay at Pullman Jakarta Central Park. Thank you for taking the time to share your thoughts about your stay with us. We are delighted to hear that you appreciated our clean facilities, enjoyed our breakfast, and found our location convenient for shopping. Your kind words motivate us to continue delivering the best experiences to our guests. We also want to thank you for your feedback and for your continued loyalty as an ALL member. We sincerely appreciate your honest rating regarding the level of recognition you received during your stay. We are always striving to improve and will take your comments into careful consideration to ensure that all of our ALL members feel fully valued and recognized. If you would be willing to provide us with more details about the issues you encountered regarding your membership experience, it would help us address any concerns and improve our services for you and other valued guests in the future. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Diana Afriza Guest Experience Executive

Dear Bolam Y., We very much appreciate your comments regarding your stay at the Pullman Jakarta Central Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Afriza Guest Experience Execuive