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Grand Mercure Basildene Manor Accor Vacation Club Apartments 4 stars

Customer review rating 4.8/5 2,285 reviews

ALLSAFE approved hotel

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Room 1

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Grand Mercure Basildene Manor Accor Vacation Club Apartments
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+ 14 Services

Hotel extras

  • Complimentary Afternoon Tea

  • BBQ facilities

  • Devonshire Tea

  • Free WiFi

  • Central location to the region

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Laundromat
Leisure and activities
  • Swimming pool
  • GolfPaying
  • Outdoor tennis court
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
Business services
  • Copy/print service available

Hotel location

Grand Mercure Basildene Manor Accor Vacation Club Apartments

187 Wallcliffe Road
6285 margaret river
australia

Tel: +61897573140

Fax: (+61)8/97573383

Check-in from 15h00

Check out up to 11h00

  • By plane

    PERTH At 272km / 169.03 miles

GPS :-33.956285, 115.053472

Our accommodation(s)

Manor Room 1 Queen Bed

  • Max. number of persons: 2
  • Wireless internet in your room
Room

Our restaurants and bars

THE CONSERVATORY

Type of cuisine: International

Each day a delicious hot and cold buffet breakfast is served between 8am to 10am in the manor conservatory. Accor Vacation Club members receive a discount. Lunch and dinner can be enjoyed at any of the many restaurants in the area.

Our guest reviews for
Grand Mercure Basildene Manor Accor Vacation Club Apartments

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

2,285 reviews

tripadvisor

TripAdvisor Rating 5.0/5

970 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Everything as expected

Customer review rating 4.0/5

Paul M. Couples - 12/04/2021 Confirmed reviews ALL

As always our stay at Basildene was excellent. The staff are great and we feel most welcome. Of the Accor properties in W.A., Basildene is by far our favourite.

Dear Paul , Thank you for taking the time to review our property. I am excited to hear that we are your top choice of the Accor properties! I will ensure your kind comments get passed on to our team. Thank you again and we look forward to welcoming you back soon! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Excellent - repeat visitor with one improvement required

Customer review rating 4.0/5

Janine Couples - 09/04/2021 Confirmed reviews ALL

Hi Team We have been to Basildene manor many times and the atmosphere. Staff, service and all other features are outstanding. I do have some important feedback this stay. We stayed in the Heritage room this time. From the first night, my husband and I both suffered backaches. The bed mattress is just too hard with no give - I would suggest a big topper to soften the blow. Unfortunately, we both suffered backache our full week of stay. This would never keep us away as we love everything at Basildene. If a visitor was not so regular it may influence their decision to come back. Just wanted to offer this feedback Kind regards Janine and Jeff P.

Dear Janine and Jeff , Thank you for taking the time to review your stay with us. We are delighted to know you enjoyed your stay again. I am sad to hear you had back pain from our mattress. All rooms are equipped with the same mattress, which are at a high industry quality and were only purchased under a year ago. We are aware that each of our guests have different preferences to be able to sleep comfortably. For this reason we do have extra toppers available, which can be added to your bed upon request. Please ensure to request a mattress topper when you place your next booking. Your comfort is most important to us. We appreciate your feedback and look forward to welcoming you again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Ideal and peaceful location, beautiful landscaped gardens, breakfast in the Conservatory overlooking the gardens was a delight.

Customer review rating 4.5/5

Myra Couples - 09/04/2021 Confirmed reviews ALL

Apart from a few issues which could be easily rectified, we had a wonderful stay. An lovely surprise was being handed a box when we left - 2 scones, jam and cream! We enjoyed a mini picnic by the River before we took off on our return trip.

Dear Myra, We are happy that you enjoyed your stay at Basildene Manor and are looking forward to having you again as a guest in our hotel. We really appreciate your feedback and are happy you had a lovely picnic with your scones! Until next time! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Superb Stay in magic surroundings

Customer review rating 5.0/5

Jeff Couples - 08/04/2021 Confirmed reviews ALL

We booked 4 nights and explored the Margaret River area in small day trips. Its a good location for wineries and locations such as Hamlin Bay, Contos Spring or Redgate Beach to the south or Prevelly. Breakfast was a great start to the day and usually had a coffee in the afternoon. The gardens were looking very inviting for a stroll or just taking in the view. The staff were very helpful and pleasant with some local knowledge advice. All in all highly recommended.

Dear Jeff and Maria , Thank you for staying with us again and for taking the time to write such a lovely review! I am happy to hear you enjoyed your stay at Basildene Manor and I will pass on your kind comments to the team. We look forward to welcoming you again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Fabulous staff, magnificent grounds and accommodation

Customer review rating 5.0/5

Carol W. Couples - 06/04/2021 Confirmed reviews ALL

We had a really lovely stay at your property, we are members of 2 other vacation clubs, so have plenty of properties to choose from, however I will seriously consider joining Accor to gain access to this property!

Dear Carol , Wow! What a wonderful review, we truly appreciate your feedback. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to Basildene Manor in the near future. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

The best place to stay in Margaret River .

Customer review rating 5.0/5

Sharon A. M. H. Families - 04/04/2021 Confirmed reviews ALL

Recently we celebrated my parents 60th wedding Anniversary staying at Basildene Manor our favourite place to relax and enjoy the beautiful homestead and Surrounding Gardens the staff are always friendly and helpful there was flowers champagne and chocolate‘s in my parents room on their arrival it was the perfect place to make some wonderful memories On their anniversary.

Dear Sharon and Martin, Thank you for your lovely review. We are happy to hear you enjoyed your stay again at Basildene Manor and that your parents had a memorable 60th wedding anniversary. I will pass on your kind comments to the team and we look forward to your next return! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Well located, very peaceful surroundings with beautiful gardens to walk and enjoy the moments!

Customer review rating 4.5/5

Leonie B. Couples - 02/04/2021 Confirmed reviews ALL

Have had previous ‘getaways’ at Basildene Manor, always look forward to spending a few days , as wonderful as always!

Dear Leonie , Thank you for staying with us again and for taking the time to write a lovely review! I am happy to hear you enjoyed your stay at Basildene Manor and we look forward to welcoming you again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

The place is stunning

Customer review rating 5.0/5

Debbie K. Couples - 01/04/2021 Confirmed reviews ALL

We love Basildene Manor. It is absolutely gorgeous

Dear Debbie and Stephen, Thank you for taking the time to write a review. It is a joy to see you return. We are delighted to read that you enjoyed another stay at the Manor and we look forward to your next visit. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Nice, short stay

Customer review rating 5.0/5

Sandy Couples - 31/03/2021 Confirmed reviews ALL

The manor itself has lots of atmosphere. The surrounding grounds are superb. The breakfast was excellent. We've wanted to stay at the manor for years, but never did until now.

Dear Sandy, Thank you for taking the time to write a lovely review. We are delighted to know that you enjoyed your time at the Manor and look forward to welcoming you back again soon! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager
Customer review rating 5.0/5

George C. Couples - 30/03/2021 Confirmed reviews ALL

Left a 5 star review on Tripadvisor.

Dear George , Thank you for taking the time to write a lovely review. We are delighted that you enjoyed your time with us. We hope to welcome you back to the Manor again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Beautiful building, great accommodation venue.

Customer review rating 4.5/5

Sandy F. Couples - 30/03/2021 Confirmed reviews ALL

Great room etc, despite traffic noise. Would have liked ice trays in freezer plus magnifying mirror in bathroom. Everything else wonderful.

Dear Sandy , Thank you for taking the time to write a lovely review. We are delighted that you enjoyed your time with us. We hope to welcome you back to the Manor again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Staff and facilities were lovely

Customer review rating 5.0/5

Leah Friends - 30/03/2021 Confirmed reviews ALL

Amanda and Viviana were so lovely, efficient and welcoming. The breakfast waitress was also very nice and the food was excellent, including the delicious scones gifted to us on our departure. Thank you!

Dear Leah , Thank you for writing such a wonderful review. We are delighted to read how much you enjoyed your time here. I will pass on your kind comments to our team. We always look forward to your return! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

The whole thing was amazing

Customer review rating 5.0/5

Liz C. Friends - 30/03/2021 Confirmed reviews ALL

Loved the bed, very much loved the pillows!! The food was delicious and the environs delightful.

Dear Liz, Thank you for choosing to stay at Basildene Manor and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Sensational stay.

Customer review rating 5.0/5

Howard B. Couples - 30/03/2021 Confirmed reviews ALL

From the time we entered the driveway and our lead up to the manor we were very impressed. The well groomed lawns and flowers beds teaming with flowers was very relaxing when sitting out in the garden. The decor in the large room that we stayed made us feel like we were in a royal suite.

Dear Howard , Thank you for taking the time to write a review. We are delighted to read that you enjoyed your time with us. We always appreciate our guests’ feedback and comments. We look forward to welcoming you back again soon! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

a loverly stay

Customer review rating 5.0/5

James &. A. H. Couples - 29/03/2021 Confirmed reviews ALL

As usual we had a beautiful stay the gardens are breath taking .

Dear James and Andrea, Thank you for taking the time to write a review. It is a joy to see you return. We are delighted to read that you enjoyed another stay at the Manor and we look forward to your next visit. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Room and grounds lovely and breakfast 10/10.

Customer review rating 4.5/5

Anonymous Friends - 28/03/2021 Confirmed reviews ALL

It was lovely. I would have liked access to some food of an evening even if a toaster and toast. All great otherwise.

Dear Kerrie , Thank you for taking the time to review your recent Manor stay. We are all so delighted that you have enjoyed the experience and we look forward to welcoming you again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Wonderful Honeymoon Experience

Customer review rating 5.0/5

Anonymous Couples - 25/03/2021 Confirmed reviews ALL

The Manor is a beautiful building with so much class we were blown away driving into the place. The room was lovely and comfortable, very private and quiet. The breakfast was amazing and the staff very friendly and helpful.

Dear Jay , Happy Honeymoon!! I am so delighted that you chose to celebrate such a special occasion with us. We hope to have you back in the near future and take part in more of your life’s celebrations and milestones. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Very relaxing

Customer review rating 4.5/5

Mike S. Couples - 24/03/2021 Confirmed reviews ALL

Had a lovely stay, very relaxing which was just what I needed.

Dear Roslyn , Thank you for taking the time to write such a wonderful review. We are delighted to know that you enjoyed your time at the Manor. We look forward to welcoming you back again soon! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Beautiful, comfortable, high-quality

Customer review rating 4.5/5

Shane Couples - 24/03/2021 Confirmed reviews ALL

A well-maintained property with friendly staff, excellent facilities and beautiful gardens. Very comfortable room, secure, well-appointed. Great tea and coffee facilities. Pool and tennis courts in good condition. Parking convenient, with the beach and town centre easily accessible. A highly enjoyable experience.

Dear Christine , Thank you for choosing to stay at Basildene Manor and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Short stay

TripAdvisor rating 5.0/5

Derek P Couples - 16/12/2019 TripAdvisor review

This is a very elegant property, lovely grounds and well appointed rooms. However it is really an up-market B&B - no Bar or Restaurant. It is a good place to be based to see the Margaret River area. There are plenty of eating options near by.

Dear Derek P, Thank you for taking the time to review your recent Manor experience. We look forward to welcoming you on another occasion. Kind regards, Daniela and the Team@Basildene

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