Grand Mercure Basildene Manor Accor Vacation Club Apartments 4 stars

Customer review rating 4.8/5 2,198 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Grand Mercure Basildene Manor Accor Vacation Club Apartments
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+ 14 Services
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Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Complimentary Afternoon Tea

  • BBQ facilities

  • Devonshire Tea

  • Free WiFi

  • Central location to the region

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Laundromat
Leisure and activities
  • Swimming pool
  • GolfPaying
  • Outdoor tennis court
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
Business services
  • Copy/print service available

Hotel location

Grand Mercure Basildene Manor Accor Vacation Club Apartments

187 Wallcliffe Road
6285
margaret river
australia

Tel: +61897573140

Fax: (+61)8/97573383

Check-in from 15h00

Check out up to 11h00

  • By plane

    PERTH At 272km / 169.03 miles

GPS :-33.956285, 115.053472

Our accommodation(s)

Manor Room 1 Queen Bed

  • Max. number of persons: 2
  • Wireless internet in your room
Room

Our restaurants and bars

THE CONSERVATORY

Type of cuisine: International

Each day a delicious hot and cold buffet breakfast is served between 8am to 10am in the manor conservatory. Accor Vacation Club members receive a discount. Lunch and dinner can be enjoyed at any of the many restaurants in the area.

Our guest reviews for
Grand Mercure Basildene Manor Accor Vacation Club Apartments

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

2,198 reviews

tripadvisor

TripAdvisor Rating 5.0/5

959 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

beautiful location

Customer review rating 4.8/5

Brendan Couples - 13/01/2021 Confirmed reviews ALL

as always was a pleasure staying at the manor. we have stayed 10 times in the last 2 years.

Dear Brendan and Vicky , Thank you for your lovely review! We are happy to hear you enjoyed your stay again at Basildene Manor - your "Home Away From Home"! We look forward to welcoming you again very soon! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Well located and friendly and helpful staff

Customer review rating 4.8/5

Andre G. Couples - 12/01/2021 Confirmed reviews ALL

Enjoyed the king studio and will definitely book that type of room. Fridge in the standard room was too small and no icebox. Beautiful gardens and lovely pool. Staff were very friendly and helpful. Wish Accor had more choice of accommodation in WA.

Dear Andre , Thank you for taking the time to write a lovely review. We are delighted to know how much you enjoyed your time here. I will pass on your kind comments to our team. We look forward to welcoming you back again soon! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Peaceful

Customer review rating 4.8/5

Anonymous Couples - 12/01/2021 Confirmed reviews ALL

Very luxurious and perfect

Dear Joseph, Thank you for taking the time to review your stay. We are delighted to know that you enjoyed your time at the Manor. We look forward to welcoming you back again soon! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Great Stay

Customer review rating 4.8/5

Peter A. L. N. Couples - 12/01/2021 Confirmed reviews ALL

We had a fabulous stay at Basildene last weekend. Our studio room was very comfortable and had everything we required to ensure we had a lovely weekend. Considering CoVid has had an impact on travel within Australia Basildene was fully occupied for the weekend.

Dear Peter and Lesley, Thank you for choosing to stay at Basildene Manor and I am glad to hear that your stay with us was a memorable one! I will pass on your kind comments to our team. We look forward to welcoming you back to the hotel in the near future. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Fantastic Location with Superb attention to Detail

Customer review rating 4.8/5

Debbie Families - 12/01/2021 Confirmed reviews ALL

The experience was perfect. The staff were kind, courteous and obliging. Nothing was too much trouble. The rooms were beautifully equipped, clean and comfortable. The location was very central to all the region has to offer.

Dear Debbie and Murray, Thank you for taking the time to write a review. It is always a joy to see you return. We are delighted to read that you enjoyed another stay at the Manor and we look forward to your next visit. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Mostly great

Customer review rating 4.8/5

Linda Couples - 09/01/2021 Confirmed reviews ALL

We visited together with family as a gift to them. Unfortunately, the Studio Superior for us was not available for all the same nights as the Studio King we booked for them. Therefore we booked an extra 2 nights in a Studio Standard. We were very disappointed with the Studio Standard as it was next to the kitchen and noisy early morning and extremely small. It was advertised as 24sqm but would have been about 17sqm. We felt very cramped. The kitchen helped by reducing the noise early the next morning for which we were grateful. In my opinion the room needs to be advertised correctly size wise, so you know what you're getting, AND soundproofing between the room and the kitchen. The rest of our stay in the larger room was excellent! The building and grounds are superb!

Dear Linda, Thank you for taking the time to review your stay with us. We are delighted to know you enjoyed your stay in the STUSUP room type. I’m sorry to read that you were disappointed with the size of the STUSTD rooms. With Basildene Manor listed as a heritage building, it restricts us from making changes to the original structure, where the STUSTD rooms are located. Your feedback is received with gratitude and thanks as it gives us the opportunity to improve. We will re-measure the rooms in the original building to make sure we have correct sizing. Thank you again for sharing your experience, and we hope to welcome you again soon. Kind regards, Maike Lawrence-Brown Assistant Manager Basildene Manore

Lovely gardens and excellent facilities

Customer review rating 4.8/5

Tom H. Couples - 08/01/2021 Confirmed reviews ALL

A quite 3 day stay enjoying the gardens and simply relaxing. We will be back in the future and have recommended you to our friends.

Dear Tom, Thank you for taking the time to review your stay and for recommending Basildene Manor! We are delighted to know that you enjoyed your time at the Manor and look forward to welcoming you back again soon! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Great Location

Customer review rating 4.8/5

Alan Couples - 07/01/2021 Confirmed reviews ALL

Well laid out room, with plenty of room. Great breakfast, staff were amazing. Only downside side was the wifi was broken.

Dear Alan, Thank you for taking the time to write a review. Yes! It has been challenging with our WiFi breakdown. It is a joy to see you return. We are delighted to read that you enjoyed another stay at the Manor and we look forward to your next visit. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Beautiful complex

Customer review rating 4.8/5

Jacob N. Couples - 05/01/2021 Confirmed reviews ALL

Wonderful and friendly staff (especially Ben, who is special)

Dear Jacob and Leonie, Thank you for writing such a wonderful review. We are delighted to read how much you enjoyed your time here. I will pass on your kind comments to our team- especially to Ben! Your review will make his day! We look forward to welcoming you back to the hotel in the near future. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Beautiful stay

Customer review rating 4.8/5

L. Families - 03/01/2021 Confirmed reviews ALL

Great stay, fabulous staff. Major downfall for us was that this was the time for us to relax and children to watch movies and play at the courts. There was no WiFi throughout our stay. We paid the night before when there was no WiFi but we weren’t informed. That was really disappointing especially at Christmas when we want to speak to family And friends.

Dear L., Thank you for taking the time to review your stay with us. We are delighted to know you enjoyed your stay at Basildene Manor. I will pass on your kind comments to our team. I apologize for our WiFi breakdown on the day of your arrival. It was out of our control and impossible to fix over the public holidays. We now have a temporary WiFi solution, whilst waiting for parts. We appreciate your understanding and I do hope that we can welcome you back for another stay in the future! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Very good Stay

Customer review rating 4.8/5

Brian H. Couples - 03/01/2021 Confirmed reviews ALL

Very Happy and Relaxing

Dear Brian & Louisa, Thank you for your lovely review. We are happy to hear you enjoyed your stay again at Basildene Manor and look forward to welcoming you again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Great Stay

Customer review rating 4.8/5

Trevor E. Couples - 29/12/2020 Confirmed reviews ALL

Always a great stay! Peaceful, luxurious, beautiful gardens and grounds , good facilities, lovely staff.

Dear Trevor & Karen, Thank you for taking the time to write a review. It is a joy to see you return. We are delighted to read that you enjoyed another stay at the Manor and really look forward to your next visit! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Great place, as usual

Customer review rating 4.8/5

Gavin A. T. Couples - 28/12/2020 Confirmed reviews ALL

As previously, a pleasure to be at Basildene for the beautiful surroundings, the classy touches, and the friendly staff

Dear Gavin and T., Thank you for staying with us again! We appreciate your lovely review and look forward to welcoming you again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Return visitor...

Customer review rating 4.8/5

Peter D. Friends - 27/12/2020 Confirmed reviews ALL

Excellent accommodation Friendly staff Beautiful gardens

Dear Peter , Thank you for taking the time to write a review. It is a joy to see you return. We are delighted to read that you enjoyed another stay at the Manor and we look forward to your next visit. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Wonderful Getaway

Customer review rating 4.8/5

Maureen D. Couples - 27/12/2020 Confirmed reviews ALL

Always wonderful coming back to the Manor. Peaceful, beautiful manicured gardens, lovely rooms. Staff are friendly and always makes you feel at home at the Manor.

Dear Maureen and Peter, Thank you for your lovely review. We are happy to hear you enjoyed your stay again at Grand Mercure Basildene Manor and we look forward to welcoming you again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Great property; great garden; great room

Customer review rating 4.8/5

Hans N. Couples - 26/12/2020 Confirmed reviews ALL

Good experience overall; did not understand the need to pay for breakfast; in the past this was part of the room price; so did not buy your breakfast.

Dear Hans, Thank you for taking the time to review your stay with us. We are delighted to know you enjoyed your time at the Manor. Using Accor Vacation Club points breakfast has never been included in your stay. Only when paying a nightly rate $329+ per night as a public guest, breakfast is included. Thank you again for sharing your experience, and we hope to welcome you again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

A beautiful gem in the Margaret River

Customer review rating 4.8/5

Alex J. Couples - 26/12/2020 Confirmed reviews ALL

What a beautiful place! Stunning heritage architecture and well preserved interiors, fabulous gardens, we'll appointed rooms. However, what really sets this place apart is the wonderful staff who made our 1 week stay so special in the lead up to Christmas. A special thank you to Ben who greeted us and, like all staff, simply couldn't have done more for us. We look forward to returning sometime soon. Thank you and Merry Christmas! Alex and Lauretta

Dear Alex and Lauretta, Thank you for taking the time to write a lovely review. We are delighted to know how much you enjoyed your time here. I will pass on your kind comments to our team. We look forward to welcoming you back again soon! Merry Christmas and a Happy New Year! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Beautiful grounds, well located, lovely comfy rooms.

Customer review rating 4.8/5

C. Couples - 23/12/2020 Confirmed reviews ALL

Quiet, pleasant helpful staff. Loverly breakfast.

Dear Dennis , Thank you for taking the time to review your stay. We are delighted to know that you enjoyed your time at the Manor. We look forward to welcoming you back again soon! Merry Christmas and a Happy New Year. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Came as a complete surprise .. sensational!

Customer review rating 4.8/5

Tony Friends - 22/12/2020 Confirmed reviews ALL

I was amazed at finding my room so well appointed, quiet and spacious. The grounds were superb and the overall vibe was at another level

Dear Tony , Thank you for taking the time to write a lovely review. We are delighted that you enjoyed your time with us. We hope to welcome you back to the Manor again soon. Merry Christmas and a Happy New Year! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Very good

Customer review rating 4.8/5

N. Couples - 21/12/2020 Confirmed reviews ALL

Very good

Dear Schalk Ernst Chritoffel N., Thank you for taking the time to review your stay. We are delighted to know that you enjoyed your time at the Manor and look forward to welcoming you back again soon! Merry Christmas and a Happy New Year. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

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