The Sebel Swan Valley The Vines 4 stelle

Punteggio Tripadvisor 4.0/5 219 recensioni

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The Sebel Swan Valley The Vines - Image 1
The Sebel Swan Valley The Vines - Image 2
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The Sebel Swan Valley The Vines - Image 4
79 Hermitage Drive, 6069 THE VINES, Australia

Descrizione

I plus dell'hotel

  • Appartamenti autonomi di qualità

  • A 35 minuti da Perth

  • Nelle immediate vicinanze di alcune delle aziende vinicole migliori al mondo

  • L'accesso alla piscina e alla spa, campi da tennis, campo da golf, ristoranti e bar.

  • Disponibile parcheggio gratuito in loco.

Le nostre sistemazioni

Posizione dell'hotel

The Sebel Swan Valley The Vines

79 Hermitage Drive
6069 THE VINES
Australia

Coordinate GPS:-31.765375, 116.012718

Telefono
Fax +61 7 5595 3293

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Bar
  • Proprietà 100% non fumatori

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Giudizio TripAdvisor  4.0/5  219 recensioni

Comfortable and well equipped 2 bedroom apartment

Punteggio Tripadvisor 5.0/5

Reviewer887799 In famiglia - Recensione certificata TripAdvisor

Booked a 2 bedroom apartment for my family and we had an enjoyable stay. The apartment is clean and well maintained. The living and dining room is spacious and the bedrooms are equipped with comfortable beds. The kitchen is well equipped and we were able to prepare some simple meals. The sofa bed is too soft and doesn't have sufficient support. I informed the house keeping who promptly laid a mattress topper on it although it is still a bit soft. Would suggest the management or owner to replace it or prepare rollaway beds instead. From the backyard, you can see wildlife like kangaroo, ducks and parrots. It would be good if there is a kids club in Novotel resort to keep the kids entertained. It's walking distance from Sebel to Novotel via the tennis courts but takes about 5 mins to drive. Overall, I would recommend the Sebel Swan Valley if you are travelling around Swan Valley area.

Stay at your own risk

Punteggio Tripadvisor 2.0/5

Shakilah I In famiglia - Recensione certificata TripAdvisor

Stayed from 5 June 2024 to 7 June 2024. Booked 2 bedroom apartment for 5 adults. We checked in around 8 pm at Novotel. Upon entering the room, we realized that the sofa bed was not set up for the 5th adult. There was no information at the apartment on how to reach the reception and when we finally found the number on the website, the line was picked up by Novotel reception. The receptionist told us that they couldn't help us cos our apartment was under Sebel and I needed to email them instead. I asked if my email would be answered by tonight because my father had nowhere to sleep and he said that he couldn't help me with that. I sent two desperate emails to resortservices@accorvacationclub.com.au, seeking assistance on this matter and there was no acknowledgment. I sent feedback on the Accor website and yet no one has gotten back to us to now. THREE EMAILS WERE SENT AND NO ONE GOT BACK TO US. I slept on the lumpy sofa on the first night and woke up with a bad back. The resort is amazing with great views but the service is deplorable. P.S - Accor, I am still waiting for an explanation

A perfectly okay hotel when you will tour the vineyards in the Swan Valley.

Punteggio Tripadvisor 3.0/5

866kenta In coppia - Recensione certificata TripAdvisor

We slept 3 nights in this place when we were going to explore the Swan Valley and its vineyards. Prons Nice rooms. With a sitting corner and dining table. Good cleaning. Located within approx. 20 minutes from various wineries. Own terrace with table and chairs. Barbecue area with grill. Quiet air conditioning. Pool open 10:00 Pm Hot pool. Cons Responsive, clearly heard the neighbors when they were talking. Avoid connected rooms. The pool area. Felt like a public bathing area. No toilets at the pool. Lots of children in the pool. No dedicated parking space. When we arrived on 3/3 (Saturday) the parking lot was full.

We really appreciate your feedback and I have noted your cons to pass on to our team. Thank you so much and glad you enjoyed Swan Valley.

Pool area made this a 3 star hotel instead of a 4.

Punteggio Tripadvisor 3.0/5

home2annika Recensione certificata TripAdvisor

Stayed here as a couple for 3 nights. We had a difficult time to find the check in arrangement at the Novotel Hotel. Checked in on March 3 by a guy in the 20s. He didn´t give information about anything at all. Not about restaurands pools etc. Had to ask for a map to the wineries and find out everything by ourselves. Room good, except the thin door do the connecting room where we could hear everything the neighbours did. Not nice. Pool area at Novotel hotel a disappointment. Like a public pool with not enough sun loungers and a lot of screaming kids. Not a place to be before 8 pm. They have a warm jacuzzi in the pool as well. Occupied before late in the evening. We loved the kangaroos in the garden and enjoyed our time at the different wineries in Swan Valley. Best service and wine tasting given at Sandalford Estate. Absolutely magnificent winery!!!

Thank you so much for taking the time to make your review. We really appreciate your time and we have taken on board your feedback.

Go elsewhere

Punteggio Tripadvisor 1.0/5

MariazBoys In coppia - Recensione certificata TripAdvisor

Booked through the Accor program. Upon arrival we tried to check in and walked around for 30 minutes trying to find reception. Tried calling the number which just rang out on several occasions. Ended up at the Novotel across the golf course to be told that’s where check in was. Signage yo reception was incorrect. Room was not very clean, bed uncomfortable and pillows were flat. There were no extra pillows or blankets in the room. Not everyone wants the a/c on at night. The car park is too small, more rooms than car parks. If you arrive later in the evening you will have to park on the main road in the dark. Lighting to the main entry is virtually non existent, we had yo use our phone torches to see where we were going.

Hi MariazBoys, Thank you for your email and I apologise for the inconvenience. I can imagine your frustration trying to check in. Our standard procedure is to send through an email to explain exactly how to check in and to find your room so I apologise once again if this was overlooked. We acknowledge your concerns of the cleanliness and the pillows in the room. We have contacted the property to ensure that each of our apartments have the correct number of supplies. Thank you for your feedback regarding the carpark. We are more than happy to assess the lighting to see if we can make this brighter. We appreciate your review and we hope to be able to welcome you to another one of our properties soon. Warm Regards Resort Services

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 41 recensioni 7.8/10 Posizione
  • 81 recensioni 7.1/10 Camera
  • 30 recensioni 4.3/10 Servizio
  • 45 recensioni 6.9/10 Servizi
  • 31 recensioni 4.4/10 Pulizia
  • 18 recensioni 3.5/10 Cibo
  • 14 recensioni 6.9/10 Piscina
  • 10 recensioni 5.8/10 Colazione

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.