Novotel Swan Valley Vines Resort 4 stelle

Giudizio clienti (Valutazione ALL) 4.5/5 157 recensioni

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Novotel Swan Valley Vines Resort - Image 1
Novotel Swan Valley Vines Resort - Image 2
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Novotel Swan Valley Vines Resort - Image 4
Verdelho Drive, Not applicable, Not applicable, 6069 THE VINES, Australia

Descrizione

I plus dell'hotel

  • Camere moderne e ariose, WIFI, TV via cavo

  • Due campi da golf di livello agonistico a 18 buche

  • Campi da tennis e da squash, centro fitness

  • Abbondante colazione a buffet, pasti à la carte

  • 5 versatili spazi per eventi con illuminazione naturale

Le nostre sistemazioni

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Posizione dell'hotel

Novotel Swan Valley Vines Resort

Verdelho Drive, Not applicable, Not applicable
6069 THE VINES
Australia

Coordinate GPS:-31.766073, 116.00593

Telefono
Fax +61 8 9297 3333

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.5/5  157 recensioni

Giudizio TripAdvisor  3.5/5  1.183 recensioni

Poor food service

Punteggio Tripadvisor 2.0/5

Helen C Recensione certificata TripAdvisor

Our table ordered food and the order I made for my family came only after a 45 minute wait for 2 plates of chips! The other family was finished and onto dessert by the time ours came. Then it was missing the sour cream. I asked where our food was several times only to be met with blank confused looks

Nice and clean hotel on beautiful grounds

Punteggio Tripadvisor 5.0/5

Ann J In coppia - Recensione certificata TripAdvisor

Really enjoyed our stay. After traveling for 4 months through New Zealand and Australia we finished our trip in this lovely hotel. The room was clean and spacious and we loved looking out on the area where the kangaroos chilled. As we visited in the autumn the pool was too cold. Even though the weather was great it was still too cold, for me that would be the only thing I think could be improved, to have a heated pool. The spa bath was a good alternative though.

Great venue

Punteggio Tripadvisor 4.0/5

I7650ZSsuet Recensione certificata TripAdvisor

The Vines is a lovely resort - the staff are lovely, the food was really good and the singer in the restaurant was superb - it's not cheap, but it was worth the money. The room was nicely laid out, the bathroom spacious and bed comfortable. Our only complaint was the lack of soundproofing between rooms. During the day there were screaming kids running up and down, riding on their bikes in the hallways, throwing chess pieces around in the garden - all disappointing. Most disappointing of all was our last night there - the people on the room next door, were still shouting, laughing and slamming doors at 11pm - they had no consideration for anyone else and I ended up having to go and knock on their door. We were told by the lovely cleaning lady that we should have rang security. Another time, we will. There are cobbled tiles in the corridor and when the cleaning cart went over it the noise is horrendous - the last visit from the cleaning cart last noight was 8.45pm. It wouldn't put us off going again though.

Underwhelming

Punteggio Tripadvisor 2.0/5

Excursion276884 Recensione certificata TripAdvisor

The room we were given had a view of a wall & a hedge. Not at all inspiring, very disappointing, especially after the view from our room at the Novotel in Barossa valley. Coming all this way, it would be lovely to have a view of the surrounding countryside. The room is large comfortable, clean & bog standard hotel decor.

Worst experience ever

Punteggio Tripadvisor 1.0/5

xu N In coppia - Recensione certificata TripAdvisor

We stayed here for a special occasion - my partner and I, flying in from Melbourne. We work so hard and times are tough so it is not very affordable to take too many holidays. I booked a staff rate being an Accor staff member in Australia at the time The rooms were lovely and well appointed looking over the kangaroos and mini vineyar. The food at the restaurant was outstanding as was the service . We were told to produce our Bienvenue card at checkout for 15% of food and beverage The next day we checked out. The duty manager/ assistant manager rudely refused to offer the 15% staff discount of food because the card was not presented the the restaurant itself. I explained to him that the restaurant said to produce it at checkout. The duty manager said "well you're a staff member right, you should know, no staff card - no discount- fair deal" lol lol lol. I was disgusted and gobsmacked with his reply and attitude, to the extent that the receptionists overheard and their jaw dropped. I didnt take on the matter further because i did not want to ruin our special getaway I was an assistant manager myself and in NO WAY EVER would i speak to a customer like that even if they were a staff member . He said he could put in the discount but i knew he could through Opera lol. What an absolute joke . I ended up telling my whole team back at work and they were also shocked . 😳

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 163 recensioni 8/10 Posizione
  • 449 recensioni 7.4/10 Camera
  • 281 recensioni 7.1/10 Servizio
  • 210 recensioni 7.5/10 Servizi
  • 183 recensioni 6.8/10 Pulizia
  • 170 recensioni 4.6/10 Cibo
  • 95 recensioni 7.1/10 Piscina
  • 90 recensioni 5.9/10 Colazione

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (IVA e tassa di soggiorno incluse) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.