Novotel Perth Murray Street 4,5 stelle

Giudizio clienti (Valutazione ALL) 4.2/5 1.636 recensioni

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Novotel Perth Murray Street - Image 1
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388 Murray Street, Street, 6000 PERTH, Australia

Descrizione

I plus dell'hotel

  • Rimanete connessi con il WIFI gratuito ad alta velocità.

  • Sistemazione e colazione gratuite per i bambini.

  • Passeggiate fino a RAC Arena, Elizabeth Quay e Perth Central Business District.

  • Piscina all'aperto e palestra.

  • La pluripremiata Keishi Day Spa

Le nostre sistemazioni

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Posizione dell'hotel

Novotel Perth Murray Street

388 Murray Street, Street
6000 PERTH
Australia

Coordinate GPS:-31.95098, 115.85477

Telefono
Fax +61 8 6317 9358

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  1.636 recensioni

Giudizio TripAdvisor  3.5/5  129 recensioni

Disappointing and gaslighting

Punteggio Tripadvisor 2.0/5

ChezzaDavidson In famiglia - Recensione certificata TripAdvisor

We were on a Discovery Australia package which included 5 nights accomodation with breakfast and in our wisdom we decided to upgrade from the default accomodation option to Novotel- expecting a 4 star service- well we were stupid!! On check in we were requested to pay $100 per night security fee ie $500 and never have we encountered this with a pre paid holiday package. Ok I get it that monies is on hold and returned to you however in reality you have $500 less in your account to access and in NO documentation was thus mentioned. We contacted Discover Australia and they had never heard of it before and their attempts to address it were unsuccessful. We ended speaking to the Assistant Manager who informed us all ACOR motels had this policy implemented April 2024 and there was a delay process in conveying the updated policy to their online platforms and travel groups/ consultants. We searched ACOR site policy and t&c sand no such directive found- odd to say the least. Checked other motels and none of them took a security fee if pre booked accomodation with a third party. Novotel released the security fee, offered an apology and 4 drink coupons as compensation. The room we had (609) was two double beds and it was tight, air conditioning a miserable fail- even setting it to the lowest temp gave us minimal relief. Then the cooked breakfast, usually $39 pp, continental $28 pp, was pitiful. Luke warm so called hot items and small selection for continental. As for tea and coffee, if you were not familiar with the machines- good luck!! So glad to leave the place and would never recommend or return again.

Bed bugs and room not ready

Punteggio Tripadvisor 1.0/5

Mrmenaaa Per affari - Recensione certificata TripAdvisor

My room wasn’t ready at 3.15pm and check in is at 2pm, go figure. This is not the first time this happened to me. Stay clear unless you are desperate. Last stay my bed had bugs on it, I am not sure how this is considered a quality hotel. I will be staying at the QT next time.

Costly arrival

Punteggio Tripadvisor 3.0/5

laurend596 In famiglia - Recensione certificata TripAdvisor

For an upper class hotel I was quite disappointed. First and most important thing to note is you will be charged a $100 security deposit per day you stay. So if you happen to be there for a tour that lasts 5 days be prepared to pay $500. Yes okay it’s only on a hold but like most people in this economy we budget our money and if that was put away to use well time for a plan B! Second breakfast - as welcomed it was especially on tour days, I can’t say I enjoy having a cold ‘hot’ breakfast. Now I’d understand if I was coming down at 8/9 but we were there at 6:30 when they opened and the food was still cold?? A little tip is that you can ask for an omelette and eggs your way which is included. Third room - it was a nicely presented room, nice amenities of the bathroom. However the aircon wasn’t really cool at all. We had it on the lowest temperature possible 14.5 and when the night air came through it was cooler outside then in the room. Made for a pretty restless sleep. Would I recommend hmm this is a tough one - the $100 a day security deposit is quite step and I feel very unreasonable - I know it’s from head office but it doesn’t leave a nice taste in the mouth as a welcoming to Perth.

Buona posizione

Giudizio clienti 4.0/5

Anonimo Coppie - Avvisi confermati di ALL

Albergo tranquillo, buona posizione

パース滞在は、最高のベッド　最高のアイリッシュパブ　ショッピングなら　このホテル

Punteggio Tripadvisor 5.0/5

yukakof485 In coppia - Recensione certificata TripAdvisor

マネージャーの mr Rishi Bhardwaj ありがとうございます。 滞在中　手違いを早急に　対処して頂きました。　兎に角　私の行きたい所の地下のホテルです。　アイリッシュパブは、抜群 このホテルのキングサイズのベッドの　寝心地最高位でした。延長滞在　即座に　したくらい　超便利な　ホテルです。accor メンバーに　なると　世界中の旅　最上級に　お得です。 お勧め　パース滞在は　ココ

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.459 recensioni 9.3/10 Posizione
  • 1.744 recensioni 7.1/10 Camera
  • 1.481 recensioni 7.4/10 Servizio
  • 19 recensioni 8.6/10 Internet
  • 738 recensioni 6.7/10 Pulizia
  • 558 recensioni 6.8/10 Colazione
  • 500 recensioni 8/10 Servizi
  • 367 recensioni 7.4/10 Piscina

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