Mercure Cairns 4,5 estrelas

Nota clientes Avis (Classificação ALL) 3.8/5 1.020 comentários

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15 Florence Street, Corner of Florence and Lake St, 4870 CAIRNS, Austrália

Descrição

Extras do hotel

O Mercure Cairns é perfeito para quem viaja em negócios e lazer, pois oferece vários tipos de quartos, desde Quartos Standard a Quartos Familiares e Spa. Orgulhamo-nos de oferecer um serviço caloroso, simpático e um alojamento acessível e agradável.

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Localização do hotel

Mercure Cairns

15 Florence Street, Corner of Florence and Lake St
4870 CAIRNS
Austrália

GPS:-16.919012, 145.772888

Telefone
Fax +61 7 4031 2298

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Wi-Fi
  • Ar condicionado
  • Salas de reunião
  • Propriedade 100% não fumadores

Piscina

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  3.8/5  1.020 comentários

Classificação do TripAdvisor  3.5/5  122 comentários

Very disappointing

Nota Tripadvisor 3.0/5

BBB_au Avaliação com certificação TripAdvisor

As a semi regular Accor user we were very disappointed in this venue. Welcome drinks were from the mini bar. Not acceptable. Yes I know there were Reno's going on. No kettle in the room, despite them providing tea bags. 2 Coffee pods. 1 spoon. Trouble finding how to open the curtains, TV munted. Can't call reception because there was no phone in the room. So had to go to reception for assistance. The girl on duty helped us and did a great job. Breakfast all in the room cost. Go to a separate room for that a "restaurant". All cold options there. No hot buffet. Cooked to order. I am a fussy eater and the 2 hot options on offer were not to my liking. Perhaps an offer of cook to your needs would be a better option. 3 slices of white bread put out. "Long" bread provided. Doesn't fit into the Kmart toaster. Coffee machine producing luke warm coffee, undrinkable. Fittings not maintained. See photo. How this is acceptable to Accor is beyond me. Rest assured we don't recommend it and will send this review to Accor. I am glad we didn't use our free night on this location.

Nice place, happy friendly staff.

Nota Tripadvisor 5.0/5

Peter A Avaliação com certificação TripAdvisor

I was there for work so it was a different experience for me than most. The location was perfect though - very close to all attractions and the parking was handy. I found the room quiet and peaceful. The staff were super friendly and I felt very welcome. Cairns is in the tropics so you want a place that's clean and well maintained - this is certainly all of those things. My room and the place in general were spic and span and I would definitely come back.

Dear Peter, Thank you for your positive feedback regarding your recent stay at Mercure Cairns. We are pleased to hear that our location proved convenient for your work and that you found our accommodations to be clean and well-maintained. It is great to know that our team made you feel welcome and that you enjoyed the quiet atmosphere of your room. We strive to create a pleasant experience for all our guests, and your kind words reaffirm our efforts. We look forward to welcoming you back on your next visit to Cairns. Regards Matt Juniper, General Manager

The staff are fantastic

Nota Tripadvisor 5.0/5

David H Avaliação com certificação TripAdvisor

I stayed here for 2 nights then a further night as part of a package booked for me. From the beginning the staff in reception were warm and welcoming. I was initially met by Evan who was helpful and gave me all the informatiom i could need even that he was a spurs fan haha. Travelling solo and flying in from the uk meant i was all over the place with my sleep so i would go through reception to go for a late night walk where i first met Kellyann. A friendly chatty irish lady who put up with me standing chatting for long periods of time. On the night shift (after 11pm) was probably one of the nicest people i have met for a long time. Eolia was again friendly with a wicked sense of humour and nothing was too much trouble. The hotel itself is what you would describe as cheap and cheerful. The rooms i stayed in were a good size, clean and had everything you would need. The hotel was not helped by the fack the restaurant is closed for a referb but breakfast can be had at a nearby hotel and you can also get a discount at a fantastic steak house 100m down the road. In all i would dwfinatly stay here again and all staff are a credit to themselves and to the hotel 10/10

Thank you very much for your review and rating, I have passed your feedback on to our staff too. Regards Matt Juniper

Excelente localização e atendimento!

Nota Tripadvisor 5.0/5

K6650NCcarlosa Família - Avaliação com certificação TripAdvisor

Excelente localização. Prédio antigo mas no estilo praiano característico do local. Quartos amplos e ótimo entendimento!

Dear Carlosa, Thank you very much for your feedback. We appreciate it. Regards Matt Juniper

empfehlenswertes Hotel

Nota Tripadvisor 4.0/5

Kathrin S Viagem individual - Avaliação com certificação TripAdvisor

Das Hotel liegt wenige Schritte vom Cairns Aquarium entfernt. Esplanade, Hafen, Geschäfte und Restaurants sind ebenfalls schnell erreichbar. Das Personal ist sehr freundlich und zuvorkommend. Early Check-In und Late Check-Out wurden ohne Probleme gewährt. Vielen Dank! Die Superiorzimmer sind neu renoviert, modern eingerichtet und geräumig. Den einen Stern Abzug gibt es nur wegen des Ausblicks auf eine hässliche Mauer. Das House Keeping macht einen ausgezeichneten Job, alles war blitzsauber.

Liebe Katherin,Vielen Dank für Ihr Feedback, wir schätzen es sehr, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben.Mit freundlichen Grüßen,Matt Juniper, Geschäftsführer.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 421 comentários 8/10 Localização
  • 751 comentários 6.1/10 Quarto
  • 617 comentários 7.6/10 Serviço
  • 87 comentários 1.2/10 Internet
  • 306 comentários 5/10 Limpeza
  • 235 comentários 3.4/10 Comida
  • 134 comentários 6.1/10 Atmosfera
  • 124 comentários 6.6/10 Custo Benefício

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.