Mercure Cairns 4,5 estrelas

Nota clientes Avis (Classificação ALL) 3.9/5 923 comentários

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15 Florence Street, Corner of Florence and Lake St, 4870 CAIRNS, Austrália

Descrição

Extras do hotel

O Mercure Cairns é perfeito para quem viaja em negócios e lazer, pois oferece vários tipos de quartos, desde Quartos Standard a Quartos Familiares e Spa. Orgulhamo-nos de oferecer um serviço caloroso, simpático e um alojamento acessível e agradável.

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Localização do hotel

Mercure Cairns

15 Florence Street, Corner of Florence and Lake St
4870 CAIRNS
Austrália

GPS:-16.919012, 145.772888

Telefone
Fax +61 7 4031 2298

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Restaurante
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

CASTAWAY

Aprecie a deliciosa cozinha australiana moderna com destaque para as especialidades regionais e marisco pescado localmente em Castaways; ambiente descontraído, com vistas para a piscina e jardins tropicais.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  3.9/5  923 comentários

Classificação do TripAdvisor  3.5/5  97 comentários

Not a Good Experience

Nota Tripadvisor 2.0/5

George M Avaliação com certificação TripAdvisor

I stayed here last week. To be frank, I cannot recommend this hotel. Here are my observations: The GOOD Room was large and clean (except for a small cubic zirconia on table -- where did that come from?) Bed was comfortable with nice linen. Bathroom was nice (but no bathtub) Good size TV. Staff were friendly and helpful -- none of the under was their fault. WIFI worked without problem. The BAD: Elevator was being renovated so had to use some truly shabby stairway with a mysterious block of wood nailed to the bannister. View from room -- garbage containers, dirty laundry, broken/disused furniture, staff smoking and using phones. Very dim lights in room. Lack of power points. They were very well hidden under bed side tables or in unsuitable places (waist height right next to door). Lobby coffee machine out of order. Cheap renovation of room -- linoleum was simply laid over a small step. giving a very lumpy and unsightly appearance. Check out required the use of a different and distant stairway (the shabby one was closed without notice) that forced us to leave the building and re-enter from the street, all the time lugging suitcases. This is not an expensive hotel, but neither is it a cheap one. They need to do better for the prices being charged.

Disappointing for a Mercure branded hotel

Nota Tripadvisor 2.0/5

KarenB8130 Romântica - Avaliação com certificação TripAdvisor

On the positive the hotel is in a good location. Unfortunately it misses the mark of being a good standard that would be expected when booking mercure. The odd numbered rooms on the lower floor face onto a concrete wall which makes the room dark. There is no outlook at all. This needs to be made clear on the website. The bathroom is small and difficult to open the door and close it behind without a squish. The power socket next to the sink in the bathroom was insecure and wobbly. Overall the room was a good size with room for a family if needed. The floor has a slope on part of it - possibly a small step that has been removed. The restaurant isn't open all day and dinner is a basic menu. However there are a good many eateries nearby so this isn't a problem. Noise was an issue. There was noise like an industrial vacuum from the next door business. I think it could be a car valet place? During the night we could hear footsteps on the floor above, and a lot of animal squeaks - either bats or rodents - not likely birds. We were not disturbed by the maintenance that was happening on the elevator. In summary, we used this hotel because it was part of the Accor Hotels medium range. However there appears to be a number of rooms that don't come up to that spec and I do not feel this is reflected in the room rate where there are other hotels nearby at a similar rate for better value.

Retirement 2024

Nota Tripadvisor 4.0/5

Beth S Romântica - Avaliação com certificação TripAdvisor

So the check in was very easy. They are in the middle of updating/upgrading their elevator so the bus guy carried our luggage up 3 flights to our room. It didn't matter to us due to the elevator situation, we had to walk the detour but may be bothersome to others. The breakfast was very good. Many options to choose. The front desk associates were very helpful and knowledgeable.

More than expected

Nota Tripadvisor 5.0/5

Sohel S Família - Avaliação com certificação TripAdvisor

After booking the hotel went through the reviews of this place. It was quite shocking to read other reviews pointing out various issues regarding the hotel. If you just need to sleep, trust me its quite nice. Breakfast need a little improvement in terms of spread and beverage selection. There is no view but room is comfortable and quite.

Solid, well located hotel.

Nota Tripadvisor 4.0/5

ozrick33Sydney Família - Avaliação com certificação TripAdvisor

The hotel has obviously had a recent refurbishment. Personally I found the colours contemporary and attractive. The location makes walking to local restaurants and attractions a breeze. The breakfast buffet is not extensive but is well done. The bacon had been thoroughly cooked which is often not the case with hotel buffets. The food was replenished quite quickly. Not being huge fans of buffets we ate out for most of our 7 day stay but the days we ate the buffet we were pleased with it. Having a nespresso machine in the room is a big home run. So much better than instant coffee. And the coffee machine in the foyer was also a big bonus. The service attendant who cleaned our third floor room was brilliant. She had great attention to detail and seemed to genuinely enjoy her job. Impressive. All the staff were friendly and easy to deal with. My children and Grandchildren loved their family room. Not easy to find, which is why we chose this hotel. Pool is great as well. Recommended.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 414 comentários 8.2/10 Localização
  • 722 comentários 6.2/10 Quarto
  • 592 comentários 7.7/10 Serviço
  • 69 comentários 2/10 Internet
  • 326 comentários 5.2/10 Limpeza
  • 166 comentários 5.3/10 Comida
  • 138 comentários 5.9/10 Custo Benefício
  • 137 comentários 5.4/10 Pequeno-almoço

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.