Novotel Cairns Oasis Resort 4,5 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 3.239 comentários

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Descrição

Extras do hotel

  • Generoso pequeno-almoço de bufete quente e frio

  • Gastronomia contemporânea no descontraído Mizuna

  • WiFi gratuito de alta velocidade no átrio

  • TVs LCD de 55" com Chromecast em todos os quartos

  • 5 espaços flexíveis para eventos que funcionam

As nossas opções de alojamento

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Localização do hotel

Novotel Cairns Oasis Resort

122 Lake Street
4870 CAIRNS
Austrália

GPS:-16.918613, 145.772766

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

MOKU BAR + GRILL

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.5/5  3.239 comentários

Classificação do TripAdvisor  4.5/5  483 comentários

Certificado de excelência 2024

Excelente Localização, atendimento e estrutura

Nota clientes Avis 5.0/5

Kely Famílias - Comentários confirmados de ALL

Fomos muito bem recebidas pela equipe, todos muito atenciosos e simpáticos. Quarto limpo e aconchegante. Piscina linda, bar muito gosto e café da manhã maravilhoso. Tudo ótimo. muito obrigada pelo carinho.

Dear Kely, Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay and we hope to have the opportunity to welcome you back soon. Warm regards Kim Hiddink Front Office Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Camera a cairn stile tropicale

Nota Tripadvisor 5.0/5

Sofiit Romântica - Avaliação com certificação TripAdvisor

Struttura pulita e molto carina stile tropicale. I receptionist sono gentili, doveva essere pronta la camera per le 14, non lo era e per scusarci ci hanno dato una camera con un upgrade. Il servizio di pulizia camera era giornaliero.. scansionando il qrcode ci sono vari servizi mettono a disposizione molto utili.

Thank you for your lovely review Sofiit, we are thrilled to read you had an enjoyable stay.

Great location

Nota Tripadvisor 3.0/5

GoPlaces45090040230 Avaliação com certificação TripAdvisor

ケアンズ中心地から1ブロックほどで、ケアンズセントラル駅やナイトマーケット、ラスティーズなどにも行きやすい立地にあり便利です。フロントのスタッフもフレンドリーで早朝の荷物預かりや帰りのタクシーを読んだり迅速に対応してくれました。 残念だったところは、4泊しましたが、ハンドタオルの交換、補充がされず残念でした。また最後の2泊はバスタオルも好感されていないようでした。(予備のタオルがあるので、それで構わないのですが…4つ星ホテルとしてはどうなんでしょう?) スタンダードルームのバスルームはシャワーのみでシャワールームのカーテンがありません。そのため、どんなに気を付けて浴びても水が洗面台のところまで流れ出てしまい、バスルームの床はびちょびちょになります。 口コミがよかったのでレストランを利用したかったのですが、案内が分かりづらくスタッフもおらず聞けなかったので、利用を断念しました。

Dear GoPlaces45090040230, Thank you for taking the time to share your experience with us. We are happy to read you had an overall enjoyable stay. We will share your feedback in regards to the towel changes with our housekeeping department. We hope to welcome you back soon. Kind Regards, Kim

würde nicht wiederkommen

Nota Tripadvisor 1.0/5

Carlo66666 Romântica - Avaliação com certificação TripAdvisor

erstes Zimmer hat sehr stark gestunken, wir nehmen an , dass es Desinfektionsmittel war zweites Zimmer hat die Dusche , warm Wasser, nicht funktioniert, Hotel wurde am Morgen informiert, am Abend war das Problem nicht behoben, Hotel hat sich nicht ma entschuldigt dass die Dusche nicht funktioniert nach Diskussionen, haben wir ein neues Zimmer bekommen, und mussten während einer Stunde unsere Koffer wieder packen um in ein neues umzuziehen Hotel ist feucht, und riecht sehr moderig Ist verwohnt und müsste dringend renoviert werden Hotel wenn man kann vermeiden!!!

Dear Carlo66666, Thank you for bringing your concerns to our attention, and we sincerely apologize for the inconvenience you experienced during your stay at our hotel. Your feedback is essential to us, and we want to assure you that we take it seriously. We are sorry to hear about the issues you encountered with the initial room's smell, the non-functioning shower, and the inconvenience of having to change rooms. It is not the experience we aim to provide our guests, and we understand the frustration these issues caused. Rest assured, we will investigate the matters you raised and your feedback will be shared with our team to ensure that we learn from this experience and improve our services. We apologize for any shortcomings in communication and the lack of timely resolution. It is our goal to provide a comfortable and pleasant stay for our guests, and we regret that we fell short of meeting your expectations on this occasion. Once again, we apologize for the inconveniences, and we hope to have the opportunity to welcome you back in the future to provide a better and more positive experience. Warm regards, Kim Front Office Manager

Bom hotel, Bom Serviço, Boa Localização

Nota clientes Avis 5.0/5

Vitor S. Casais - Comentários confirmados de ALL

Everything went smooth

Dear Vitor, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Hiddink Front Office Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.038 comentários 9.6/10 Localização
  • 1.638 comentários 7.1/10 Quarto
  • 1.950 comentários 8.6/10 Serviço
  • 19 comentários 8.9/10 Internet
  • 1.007 comentários 9.2/10 Piscina
  • 714 comentários 7.2/10 Limpeza
  • 689 comentários 7.6/10 Comida
  • 601 comentários 5.5/10 Conforto

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