ibis Styles Cairns (hotel Mercure desde enero de 2023)

ibis Styles Cairns (hotel Mercure desde enero de 2023) 3 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 95 opiniones

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Extras del hotel

Este hotel ibis Styles es perfecto para viajes de negocios y placer y cuenta con una amplia variedad de categorías de habitación, desde Standard a habitaciones familiares y con baño tipo spa. Disfrute de una cálida estancia en un confortable entorno.

Hotel aprobado por ALLSAFE

Localización del hotel

ibis Styles Cairns (hotel Mercure desde enero de 2023)

15 Florence Street, Corner of Florence and Lake St
4870 CAIRNS
Australia

GPS:-16.919012, 145.772888

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

Resumen
En las instalaciones
  • Piscina
  • Restaurante
  • Aire acondicionado
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión

CASTAWAY

En Castaways disfrutará de una deliciosa cocina australiana moderna con especial hincapié en especialidades regionales y marisco capturado en la zona, en un ambiente relajante con vistas a la piscina y los jardines tropicales.

Nuestros alojamientos

Con un acogedor, moderno y confortable entorno con una cómoda cama y un funcional baño, nuestras habitaciones le ofrecen todo lo que pueda necesitar para disfrutar de una fantástica estancia.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  95 opiniones

Valoración de TripAdvisor  3.5/5  56 opiniones

overnight stay

Nota de Tripadvisor 5.0/5

gavintA3139NO Con amigos - Valoración certificada de TripAdvisor

Property is still in the redevelopement stage. 1. Bar fridge door not hinged correctly 2. the door closure in wrong place as walldrobe door hits it when opened 3. the paint joint in bathroom, normally you fill holes before painting not just paint over the hole.... 4. beside ledge should be on both sides of bed not just on one side. 5. Breakfast ok if you like it served cold WiFi needs improving took a while to get logged on. If all the ground floor units could have an enclosed Patio it would be perfect. Only ground floor units on the Street side have enclosed patios the other side looks out to a builders mess.

Gavin, thank you for taking the time to share your feedback. We have addressed your points to the appropriate people who will follow up the points listed concerning new rooms. We are sorry that your breakfast was served cold, we have also addressed this with the kitchen. We do have limited rooms with balconies, however if you choose to stay with us in the near future, please put a request on your booking you would prefer a room with a balcony and we will try our best to allocate this room to you. We are also happy you recognised that our hotel is in a great location. Thank you for staying with us.

Great stay, good location and unexpected upgrade, thankyou !

Nota de Tripadvisor 4.0/5

Amanda S Valoración certificada de TripAdvisor

Very happy with the upgrade to a roomy two bedroom apartment and the fact that the pool had been refurbished and open. The location was great. Enjoyed the 4 nights there and would gladly stay there again. Friendly staff.

Thank you so much for sharing such great feedback it is appreciated. We were excited to read that your stay with us was enjoyable and that you were comfortable in our new refurbished room. WE hope to see you in the near future when you come to visit Cairns again.

Needs improvements

Nota de Tripadvisor 2.0/5

ochsateena En familia - Valoración certificada de TripAdvisor

Undergoing renovations which was known and expected. What was not expected, nor appreciated, was LOUD construction waking us up at 0615am when it was clearly stated noise would begin at 0800. Lock on room’s patio slider door are broken, with a chain installed but not safe. Rooms facing the street are a little noisy with homeless and other pedestrians, lots of vehicle traffic, etc. Wi-Fi is strong in lobby, inadequate in rooms, and not functioning at all around pool and in restaurant. Bathroom door is virtually impossible to shut unless you’re straddling toilet due to tight quarters, yet you’re instructed to shower with door closed, or run risk of being liable for $1,000+ smoke alarm bill. No hand towels, no sink soap dish, no phone in room, no comforter or blankets on beds, no hotel staff present between 11pm and 7am.

We'd like to apologise for disappointing you during your stay, it's certainly not our aim or a true indication of the levels of service we strive to offer all of our guests, especially if they are staying in our new rooms. Please be assured we appreciate and act on all feedback. As mentioned we are renovating and we have shared your feedback with the relevant departments. We understand the inconvenience that this may cause and we truly do apologise. Reception hours are from 7am - 11pm. After 11pm we have our manager onsite who assist guests if needed and available for after hour services. We thank you for sharing your feedback and we hope that if you choose to stay with us again we will be able to provide you better.

Overnight stay

Nota de Tripadvisor 4.0/5

Camper270821 Valoración certificada de TripAdvisor

Typically sized Hotel room recently renovated and now with all the mod cons.A lovely step in shower,huge sized TV and the bed was one of the most comfortable I’ve ever slept in.A little noisy but only because of ongoing renovations and I’m sure it will be fine once completed next year.Will be my first port of call in future on my regular trips to FNQ.

Thank you for sharing such positive feedback, we were very happy to read we did meet your expectation and that you enjoyed your stay with us. WE look forward to welcoming you again on your next visit to Cairns.

Central to city venues

Nota de Tripadvisor 5.0/5

Anissa R En familia - Valoración certificada de TripAdvisor

The hotel is undergoing extensive renovations however the staff were very upfront about this at all times. Our room was recently renovated and very comfortable for a family of three. The update is lovely, modern and fresh where completed. Staff were very friendly and accommodating. The hotel is centrally located and was a quick walk across the road to the function we attended at Munro Martin Parklands. We had a lovely afternoon exploring Cairns city and the lagoon which are an easy five minute walk. The Cairns Aquarium is also across the road. Will definitely stay here again in future visits!

Annissa, Thank you so much for the great feedback you have shared, it is very much appreciated. We were excited to read that your stay was enjoyable and comfortable. Thank you for complimenting our new rooms. We look forward to welcoming you back in the near future, for your next stay in Cairns.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 190 opiniones 8.4/10 Ubicación
  • 259 opiniones 5.6/10 Habitación
  • 208 opiniones 8.6/10 Servicio
  • 10 opiniones 1.7/10 Internet
  • 122 opiniones 3.9/10 Limpieza
  • 73 opiniones 2.6/10 Instalaciones
  • 56 opiniones 1.4/10 Piscina
  • 49 opiniones 1.8/10 Comida

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