ibis Styles Troyes Centre

We drove to Troye from Paris after our transatlantic flight. Great, friendly and easy check in and parking (10e) just across the street. I am sure that Mercure is there and believe that Ibis is attached as well, all sharing the parking. Room comfy - enjoyed the linens and the room is spacious enough. The free included breakfast was well sorted - nice cheeses, bread, machine making fresh squeezed orange juice, etc. Great value, great location for visiting Troye, a lovely town. Can't go wrong.

Centrally located hotel with underground car parking opposite, €10/24h. Staff were friendly and welcoming and check in was smooth. Room was clean and comfortable and breakfast was excellent with plenty of choice. Would recommend staying here.

This hotel is in a good location within easy, level walking distance of city centre shops, bars and restaurants. The hotel gives the impression of being new – bright, modern and with a spacious ground floor reception / dining room. The reception staff were welcoming, friendly and extremely helpful during our stay. Our bedroom was spacious, clean and the in-room facilities were good. The breakfast buffet was good, plentiful and worth including in the booking. The hotel entance is not on a main city street and has a covered drop off area for loading and unloading, so check-in and check-out is stress free in so far as there is no rushing to get the car moved. A secure (chargeable) underground car park is available directly opposite and this has large parking bays. We found this to be a perfect hotel for our single overnight stopover and its location makes exploring Troyes a breeze. Recommended.

We chose the Ibis Styles as a centre for exploring the lovely town of Troyes mainly because breakfast was available (not so with some of the competing hotels) and it is a fair walk (20 minutes there and back) into the centre. We were not aware of the hotel's environmental approach and this was a pleasant surprise on checking in. A full explanation of this is available in a brochure in all the rooms. Staff were very welcoming and went the extra mile. The decor is modern and crisp and there is a super little garden with flowing water and a weir at the back of the site. Breakfast was good, informal and unhurried. Rooms were quiet, air conditioned and with a shower that actually showered! One improvement would be the introduction of a mini safe as is found in other establishments. Very highly recommended.

I was charged twice, send 4 emails without receiving a solution. Expensive experience. My stay was ok, the invoice not. Sending emails was a waste of time. Apparently another room was charged against my credit card...IBIS received their money and this was the most important