ibis Troyes Centre 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,632 件のレビュー

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説明

ホテルのその他の情報

  • Private paid garage parking, booking only

  • 500 yards from the historic downtown area

  • 1,940 ft² of meeting spaces

  • Bar and snacking service

  • 10 minutes from factory shops

当ホテルの客室

ホテル所在地

ibis Troyes Centre

rue Camille Claudel
10000 TROYES
France

GPS:48.292752, 4.080541

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BAR RENDEZ-VOUS

Feeling peckish? Want to relax after visiting Troyes? See you at the ibis Troyes Centre bar! This friendly, bright place welcomes you to a lounge setting, inviting you to serenity!

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,632 件のレビュー

トリップアドバイザーの評価  4.0/5  995 件のレビュー

2023エクセレンス認証

Good for a quick stopover

トリップアドバイザーの評価 3.0/5

Chris H トリップアドバイザー認証口コミ

Nice clean room in a modern hotel and good breakfast. Location is adjacent to 2 other hotels in the same group (another Ibis "styles" and a Mercure). One downside was that we had requested, via Booking.com, use of a parking space (12Euro/nt). However the hotel claim they never received the request and the parking was full (all 3 hotels use the same parking). BUT what they do not say is that there is a large public car park right next to the hotel and it is free from 7pm to 9am (if memory serves). Also the on-street parking next to the hotel is all free, if you can find a space! The hotel is about a 10-15 minute walk into the town centre, which is definitely worth it. There is a cinema and a Hippopotamus Steak restaurant around the back of the hotel, however can't recommend the other local fastfood outlets, avoid and head into town centre.

Dear Chris, We thank you for taking the time to write to us following your stay at the ibis Troyes Centre. We are sorry that the service and the service did not meet your expectations, and we ask you to accept our most sincere apologies. We will see with Booking what happened because you can reserve a space in our underground car park by leaving a comment or a message directly via Booking, I sincerely apologize for this inconvenience, I hope the rest of your stay went well? Ibis hotels are committed to offering you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. We thank you once again for your comments and hope to regain your trust during a future stay. While waiting to welcome you soon, please believe, Sir, in the expression of our best feelings. Gaëlle Désagnat Executive Assistant

Needs some love

トリップアドバイザーの評価 2.0/5

exiledblue ファミリー - トリップアドバイザー認証口コミ

Positive...Good shower and friendly reception. Negative...12 euros to park overnight. USB charger in room was hanging off the wall and this is what travellers need and it was very noisy outside. Location was OK, only a 10 min walk to the centre.

Dear EXILDBLUE, Thank you for taking the time to share your experience at the Ibis Troyes centre hotel. I am sorry that your experience did not meet your expectations; allow me to offer you my sincere apologies. Regarding our underground car park, please note that it is indicated that it is paid on all reservation sites. Regarding the USB socket, I have forwarded the information to our technical department in order to resolve the problem, please note that it is connected to a socket inside the wall. I apologize for the noise pollution, please know that our reception is open 24 hours a day and we could have found a solution for you or changed your room if we can. At Ibis, we strive to provide a superior service experience to each customer; therefore, your feedback is very important to us. Please be assured that we are taking appropriate steps to resolve the issue and prevent it from happening again. We appreciate your concerns and hope that you will give us the opportunity to serve you better in the near future. Sincerely, Gaëlle Désagnat Executive Assistant

Convenient location

トリップアドバイザーの評価 3.0/5

Auroragrado トリップアドバイザー認証口コミ

No doubt the location of this hotel is a big asset when visiting Troyes. Parking is available at 12€/night. The old town and restaurants are at walking distance. Breakfast buffet offers a good choice of different food. On arrival you can choose to skip daily cleaning service and get some drinks for free. Never heard that one before. Friendly staff. Bar area could be more pleasant.

Dear Auroragrado, Thank you for taking the time to share your experience at the Ibis Troyes centre hotel. I am sorry that your experience did not meet your expectations; allow me to offer you my sincere apologies. At Ibis, we strive to provide a superior service experience to each and every guest; therefore, your feedback is very important to us. Rest assured that we are taking appropriate action to resolve the issue and prevent it from happening again. We appreciate your concerns and hope that you will give us the opportunity to serve you better in the near future. Sincerely, Gaëlle Désagnat Executive Assistant

Good standard

トリップアドバイザーの評価 4.0/5

Nobilisprofilis Couples - トリップアドバイザー認証口コミ

Good breakfast; parking has to be paid for. Quite a bit of noise in the street outside at times - ask for a quiet room. Staff were courteous. A box of tissues and a bottle of water in the room would have been nice.

Great overnight stay driving from CDG. Clean, 12 noon checkin! & free parking!

トリップアドバイザーの評価 5.0/5

plgarlepied Couples - トリップアドバイザー認証口コミ

Overnight flight to cdg headed to the south of France. This was a great 1 nt stop with car 2-2.5hr drive from cdg. Just barely outside city center(<5min walk). This was the earliest checkin time I could find at 12(flight landing at 9a). Free parking all along the streets around. No need to pay for the underground parking lot. It’s a small city centre & worth checking out before you leave. Staff speaks English. Great lobby with lots of seating & very active including the bar at night.the ac/heat control seems to be for your room only & the windows DO open completely & is quiet. There was a 2 chair & table seating at the end of our hall of our room floor.GREAT blackout curtains puts the room in total darkness (for overnight flight nap) 2€ cafe available in the lobby(&snack food). The hair dryer is NOT attached.

との提携 TripAdvisor

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