Mercure Troyes Centre Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,633 件のレビュー

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Mercure Troyes Centre Hotel - Image 1
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11 rue des bas Trévois, 10000 TROYES, フランス

説明

ホテルのその他の情報

  • The Cotton bar, our new Champagne bar open 7 days a week

  • In the downtown area 10 minutes from the factory shops

  • Paid covered car park (max. height 1.9 m). Upon reservation with the hotel.

  • Large outdoor terrace

  • A building with personality

当ホテルの客室

ホテル所在地

Mercure Troyes Centre Hotel

11 rue des bas Trévois
10000 TROYES
フランス

GPS:48.292657, 4.079443

電話番号
ファックス +33 3 25 46 28 27

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Cotton Bar

The COTTON BAR, our brand new champagne bar, welcomes you from 11am to midnight every day of the week. Every Sunday between 11:30am and 2pm, discover our BRUNCH (EUR 29/person) upon reservation.

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,633 件のレビュー

トリップアドバイザーの評価  4.3/5  1,102 件のレビュー

2024エクセレンス認証

So good we're planning our return for next year

トリップアドバイザーの評価 5.0/5

Norfolktraveller77 トリップアドバイザー認証口コミ

If one is looking to tick as many boxes as possible to make a perfect holiday, the Mercure Troyes Centre comes pretty close. Troyes is a delightful medieval city with numerous Points of Interest (all within 10 minutes’ walk from the hotel) with a centrally located Tourist Information Centre run by extremely helpful staff. It is very clean, on the flat, and with several highly respected shops. We have stayed in the Mercure group of hotels previously in France, so the high quality that we found was to be expected. I did have one concern prior to arrival – that of the underground car park, since I had encountered issues in other towns/cities where the parking had left its mark (literally) on my vehicle. However, at the Mercure Troyes Centre this turned out to be a complete non-issue. The car park door code had previously been e-mailed to me and the entry was very smooth and straightforward. The only limitation, which I was made aware of in advance, was the height restriction of 1.90 m. If one had several cases to unload, one could either park briefly outside the car park entrance in rue Camille Claudel and then obtain a trolley from reception before driving into the car park, or park one’s car with luggage and subsequently wheel the loaded trolley from the car park. We decided on option (1) but equally other people chose option (2). The pedestrian access from the car park to the hotel is via a series of steps (unfortunately no lift), but luggage transfer was very simple and easy in the end. Although the address of the hotel is stated as rue des Bas Trevois, the entrance to both the car park and hotel entrance is via rue Camille Claudel. The underground car park rate was €12 per night, which was added to the room rate, rather than having to pay separately in an underground car park meter. The entire hotel ambience was extremely modern throughout and reception was well run during our 3-day stay thanks to Carla, Melodie & Louis. Each room was provided with a water jug which one could fill up from the water dispenser in the corridor, where one could choose between ice-cold, sparkling or tap water. The breakfast area weas an amazing spread of both continental/cooked options all laid out in the central bar area. One of the criteria for visiting Troyes was to sample the crêperies in the city – in this respect we were not disappointed – there were at least three excellent establishments, all within 10 minutes’ walk from the hotel. The drive from Coquelles took exactly 4-hrs, but we stopped off half-way at the Auchan hypermarché at Fayet, near St.Quentin, for both food and fuel - an excellent decision.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yann DAVID General Manager

Fantastic Friendly Comfortable Clean Hotel in a Wonderful Location

トリップアドバイザーの評価 5.0/5

Jools44992 トリップアドバイザー認証口コミ

Friendly greeting from reception who provided us with a room card so as to use to open the entry barrier to the car park. The foyer was open plan with a bar, seating and tables and chairs for breakfast. The same bar area was used for breakfast in the morning. The hotel is in walking distant to the centre of town. The receptionist provided us with a map showing a walk around the old town. There is a couple of restaurants near to the hotel including an Hippopotamus restaurant which appeared to be busy. We walked into town to the bars and restaurants there. Beautiful town where you can follow a walk of bronze triangular plaques with a knight engraved on them place on the roads and paths. The feel of the town was like being back in medieval times. The hotel room was very large and clean. A bottle of Apple juice along with water were in the room. Good shower in the morning. Breakfast was good and service extremely friendly and helpful.

Chère Madame, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Troyes Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Yann DAVID Directeur

Central Hotel

トリップアドバイザーの評価 4.0/5

bmw555 トリップアドバイザー認証口コミ

Good hotel in centre. Nice big room but no air con. They only do breakfast which is a bit strange for a Mercure. Good choice of breakfast

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yann DAVID General manager

A calm location near city centre

トリップアドバイザーの評価 4.0/5

Nick H トリップアドバイザー認証口コミ

We spent one night here after a fairly long drive. Had a spacious room towards the courtyard (which is open towards the street). The night was calm, however the beds were more on the hard side. Breakfast was yery good quality and variety. We took it outside. Parking is available in the garage next to the hotel but the height is limited at 1.90m. We parked for free on the other side of the road. Tip: To load/unload the car, you can drive to the entrance, but keep it short! I would definitly stay here again.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yann DAVID General Manager

A lovely stay

トリップアドバイザーの評価 5.0/5

getmeawayfromwork ファミリー - トリップアドバイザー認証口コミ

Very welcoming and very friendly, helpful staff, particularly the English receptionist (I think her name was Sophie or Amy - sorry my memory is awful!). Perfectly located to walk into Troyes centre. Very comfortable, clean and spacious family room. Great selection of food at breakfast. People on here moaning about the car park but I can’t think of any underground car park I’ve been in that is spacious! There was plenty of actual parking spaces which was the main thing, plus EV charging which was great for us.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yann DAVID General Manager

との提携 TripAdvisor

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