Pullman Сайгон Центр 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 2 085

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Описание

Особенности отеля

  • «Бесплатный WIFI и кабельный интернет, бесплатная питьевая вода в номере»

  • «IPTV с возможностью подключения устройств гостей»

  • Приборы для приготовления чая и кофе, мини-бар, тропический душ/ванна

  • «Живописный вид на городской пейзаж»

  • Бесплатный доступ в фитнес-центр, открытый бассейн и сауну

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Расположение отеля

Pullman Сайгон Центр

148 Tran Hung Dao St Dist 1, District 1
700000 ХО ШИ МИН
Вьетнам

GPS:10.764448, 106.691923

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 2 085

Рейтинг TripAdvisor  4.5/5  Отзывов: 3 270

Сертификат качества 2024

Not 5 star - chaotic and tired

Примечание: Tripadvisor 2.0/5

Donna R Couples - Реальные отзывы TripAdvisor

Chaotic and definitely not 5 star. We couldn’t get into our preferred hotels as for some reason they were all booked months out so we thought Pullman would be the next best choice. From the moment we walked in it was disappointing. We were early so left our bags and went shopping having been told our room would be ready and bags taken up later. By 2pm when we returned the bags were still in reception and no-one had any idea we had already checked in. We were upgraded to the 28th floor and just as well as that room was pretty average so our original would have been worse. Tired furniture, really noisy strong aircon even on its lowest setting and very noisy due to some out door concert? Had to wear earplugs on the 28th floor! There was also a strange pillow set up with one normal one and one really small cushion size one, all making for an uncomfortable night and poor sleep. We went to the pool hoping to relax for a couple of hours but over half of the pool chairs were broken. Even a couch in reception where we sat was broken as the seats went right through. Thankfully we were only here one night - not up to Accor standard. However the driver for our transfer to the airport was lovely.

Worth to try

Примечание: Tripadvisor 5.0/5

Tuyết Thanh N Реальные отзывы TripAdvisor

Manager Mr. Phu and the team (Ms. Nhi, Bartender Han, Huy, also Mr.Minh, Ms. Vy), were so nice as well as supportive. I enjoyed a lot when having a cocktail in the rooftop. The drink was fantastic, highly recommend to try Clover Club. I could not ask for more, romantic atmosphere, excellent service and drink.

Dear tuy_tthanh2024, Warmest greetings from Pullman Saigon Centre! Thank you for your wonderful review! We're so glad to hear that our staff made a positive impression during your stay. We believe exceptional service is key to a great experience, and your kind words will certainly motivate our team. We look forward to welcoming you back soon! Yours Sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

Pullman - Excellent Hotel

Примечание: Tripadvisor 5.0/5

Tanya D Реальные отзывы TripAdvisor

Pullman hotel is an excellent option to stay. Its food is delicious, the service is very friendly and helpful. Trung gave us superb service at the restaurant. Wide variety during breakfast for vegetarians and vegans. Centrally located so near to city centre. The rooms are well equipped with everything you need.

Dear Tanya Deshpande, Warmest greetings from Pullman Saigon Centre! Thank you for your amazing review! We’re thrilled to hear that you had a wonderful stay with us. Your feedback inspires us to continue providing exceptional service and experiences for all our guests. We can’t wait to welcome you back for another memorable visit! Yours sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

Very expensive for Vietnam. Great brunch though.

Примечание: Tripadvisor 3.0/5

Happytraveller974 Couples - Реальные отзывы TripAdvisor

A standard 5* hotel. Good location, nice rooms. The reason for 3* was the price. By far the most expensive hotel we stayed at in Vietnam and I just couldn’t see the value for money. In their cafe this morning we paid nearly $30AU for two coffees, two croissant and a large bottle of water. Melbourne prices. There is one thing they did very well. Sunday bottomless brunch in their Mad Cow restaurant was amazing. Free flow Tattinger and more (delicious) food than we could eat. All in all, wouldn’t stay there again.

Dear Happytraveller, Warmest greetings from Pullman Saigon Centre. Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear that you enjoyed our location. We also take your comments about the price and will discuss with related department. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Yours Sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

From Regular to Regret: A Disheartening Decline at Pullman Saigon Centre Under Mr Castel

Примечание: Tripadvisor 1.0/5

laurenta1005 Реальные отзывы TripAdvisor

I live in HCMC close to the Pullman Saigon Centre which makes me a “regular” customer for nearly 2 years. Since July, the hotel has been under General Manager Mr Benjamin Castel, and I am more and more disappointed by the drink service and overall customer acknowledgement, especially by the GM. Despite the hotel's upscale reputation, the staff seems indifferent and inattentive, particularly at the rooftop bar. I worked extensively with Accor Group in New Zealand, and the staff training and management are currently way below my understanding of Pullman’s standards and aspirations for excellence. Additionally, there is a noticeable lack of engagement from the staff; they rarely acknowledged guests or offered pro-active assistance, reaching the 1-star level in my experience: I expected a much higher standard of service and attentiveness for a hotel of this calibre. Unfortunately, my experience fell short, making it unlikely that I would return or recommend this hotel to others.

Dear Mr. Laurent Antonczak, Greetings from Pullman Saigon Centre! Thank you for sharing with us your experiences at Pullman Saigon Centre. It's always our pleasure to have you here and enjoyed our services all the times. On behalf of the management team, please accept our sincere apologies for the shortfall of service happened on Friday last week due to miscommunication among the staffs on that day at our rooftop bar. Certainly, we offer no excuses for such issue. Even though it was never our intention, letting it happen to you was indeed our lack of attentions. Your presence at our property is strongly appreciated and our mission is to bring you the satisfaction. Your sharing is really valuable; Please rest assured that all staffs will be reinforced with necessary trainings for service improvements. If there would be a chance, we would love to welcome you back to see the improvements in the future. As I mentioned to you previously in a separate communication, I would be delighted to meet you at hotel for further discussions about this incident to make sure it will not happen again. Best regards and thank you, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

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Другие интернет-пользователи оценили наш отель

  • 745 Отзывов 9.5/10 Расположение
  • 1 020 Отзывов 7.9/10 Номер
  • 1 440 Отзывов 9/10 Сервис
  • 19 Отзывов 8.8/10 Интернет
  • 417 Отзывов 8.9/10 Завтрак
  • 327 Отзывов 8.3/10 Атмосфера
  • 313 Отзывов 8.2/10 Чистота

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