ibis New Delhi Aerocity Hotel 3 stars

Customer review rating 4.0/5 7,311 reviews

ALLSAFE approved hotel

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ibis New Delhi Aerocity
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+ 17 Services

Hotel extras

  • The hotel is pet friendly!

  • Longest breakfast from 4am to Noon

  • Meeting space, up to 150 delegates

  • Pay a little more and enjoy room with extra benefits at INR 1,000.

  • Take a dip in the Swimming Pool and enjoy your favourite cocktails and snacks.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis New Delhi Aerocity

ibis New Delhi Aerocity
Delhi Aerocity - IGI Airport
IGI Airport
110037 new delhi
india

Tel: +911143020202

Fax: (+91)11/43020222

Check-in from 14h00

Check out up to 12h00

  • DELHI METRO :  Airport Aerocity

  • By plane

    IGI AIRPORT At 4km / 2.49 miles

  • By plane

    INT AIRPORT At 3.5km / 2.17 miles

  • By train

    HAZRAT NIZAMUDDIN At 21.6km / 13.42 miles

  • By train

    NEW DELHI At 16.8km / 10.44 miles

GPS :28.551095, 77.123154

Our accommodation(s)

Your sleep is our priority in our 445 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

STANDARD QUEEN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD TWIN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD QUEEN ROOM WITH EXTRA BENEFITS

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD TWIN ROOM WITH EXTRA BENEFITS

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

My Room- Experience the mystery

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

SPICE IT

Type of cuisine: International

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE HUB

Non contractual photo

Relaxation on the menu. A bite to eat, something to drink... It's the one rendez-vous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 169

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
ibis New Delhi Aerocity

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

7,311 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,436 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Awesome stay

Customer review rating 5.0/5

Muttalib S. Business - 09/04/2021 Confirmed reviews ALL

Very nice and big property awesome stay very clean and hygiene Staff behaviour is also very good Specially Mr Anup From Reception he is very helpfull and polite

Customer review rating 5.0/5

M. K. Families - 08/04/2021 Confirmed reviews ALL

food serving is little bit problem

Good Hospitality

Customer review rating 3.5/5

Priyank A. J. Couples - 30/03/2021 Confirmed reviews ALL

Good Experience staying at IBIS Aerocity. Excellent & Helpful staff. Overall Very Good Hospitality.

Dear Priyank, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager

Great location for air passengers transiting through New Delhi

Customer review rating 4.0/5

Indira Business - 30/03/2021 Confirmed reviews ALL

Overall nice experience. Great location considerign the proximity to the airport, metro station and the Worldmark hub. Courteous & helpful staff, specially Nishant. Rooms are small, but cozy. Only flip side is the uncomfortable mattress, which is too soft for comfort.

Dear Indira, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager

Excellent location, excellent services

Customer review rating 5.0/5

Dr. I. A. Solo - 28/03/2021 Confirmed reviews ALL

I, Dr. Intakhab A., an Indian-born German, personally prefers IBIS hotels wherever I travel in the world. I checked in Delhi for the first time at IBIS, which is conveniently located in Aerocity. I was blown away when I discovered that it met the same high standards as Western countries. The service was excellent. People are pleasant. Moreover, it is really affordable for anyone without compromising quality. I highly recommend. Dr. Intakhab A.

Dear Mohammad, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager

Short but nice stay

Customer review rating 5.0/5

Anonymous Business - 28/03/2021 Confirmed reviews ALL

Krudos to Mr Arun on front desk for wonderful hospitality and nice gesture..

Dear Ruez, Thank you for the appreciative comments about your experience at our hotel. At ibis New Delhi Aerocity, we take immense pride in our services and I am glad to know that you enjoyed your stay at the hotel. I am sure that this feedback will serve as an encouragement to all our team members especially Arun. The team at the hotel and I look forward to more opportunities of welcoming you back. Warm Regards, Anant Leekha Deputy General Manager

One stay was enough

Customer review rating 2.0/5

Zeeshan Business - 26/03/2021 Confirmed reviews ALL

The toilet looked make shift. As the stay progressed, the room began to stink.

Dear Mr F., Thank you for taking the time to tell us about your experience at ibis New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. ibis rooms and bathrooms worldwide are of the same size offering standardized amenities to ensure consistency of the product. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Anant Leekha Deputy General Manager

Stay was comfortable

Customer review rating 4.0/5

Rajendra G. Friends - 21/03/2021 Confirmed reviews ALL

Security , service , room decoration was appreciable.

Dear Rajendra, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and look forward to welcoming you back. Warm Regards, Anant Leekha Deputy General Manager

Good stay

Customer review rating 3.5/5

Sameer G. Families - 19/03/2021 Confirmed reviews ALL

Rooms were too small

Dear Pravinchandra, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to more opportunities of welcoming you to experience our true ibis hospitality. Warm Regards, Anant Leekha Deputy General Manager

Horrible Stay

Customer review rating 2.0/5

Kahan D. Friends - 19/03/2021 Confirmed reviews ALL

Stayed in other IBIS before around the country, rooms did not match the photos, the air conditioner doesn't work, and the room feels like an OYO room, very disappointing stay

Dear Mr G., I am sorry to hear that during your last visit we were unable to deliver the service standards that we always provide to our valued guest. We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. I am rigorously following up with my team on the concerns raised by you. We request you to provide us with another opportunity to serve you better and to regain your confidence in ibis New Delhi Aerocity. Warm Regards, Anant Leekha Deputy General Manager

Good stay

Customer review rating 5.0/5

Helan Families - 19/03/2021 Confirmed reviews ALL

Good stay

Dear Helan, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to more opportunities of welcoming you to experience our true ibis hospitality. Warm Regards, Anant Leekha Deputy General Manager
Customer review rating 1.5/5

Parul S. Families - 19/03/2021 Confirmed reviews ALL

we have order 4 tea but we have received Tea after 1:30 hours, Is it correct you can decide ?

Dear Ms S., We deeply regret the inconvenience caused to you during your recent stay with us. I can assure that the issues experienced by you are certainly not reflective of our usual service standards. Our F&B Manager has introduced strong corrective measures to immediately address and remedy the concerns highlighted by you. I understand that any explanation will not erase the unsatisfying experience you had during your recent stay; I humbly request and hope that you will give us another opportunity to serve you better in future. Warm Regards, Anant Leekha Deputy General Manager

Good stay

Customer review rating 5.0/5

Ansh K. Couples - 19/03/2021 Confirmed reviews ALL

My 1st visit at ibis totally new experience but i love the environment and staff hasle free process at counter. Love to visit again.

Dear Ansh, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and look forward to welcoming you back. Warm Regards, Anant Leekha Deputy General Manager

safe and homely stay

Customer review rating 4.5/5

Prakesh Solo - 19/03/2021 Confirmed reviews ALL

Fell safe and fell free

Dear Puran, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and look forward to welcoming you back. Warm Regards, Anant Leekha Deputy General Manager

Well Located

Customer review rating 4.5/5

Vandana Couples - 18/03/2021 Confirmed reviews ALL

Good but in dining has limited options

Dear Vanadana, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to more opportunities of welcoming you to experience our true ibis hospitality. Warm Regards, Anant Leekha Deputy General Manager

Awesome is what I would like to say

Customer review rating 5.0/5

Vaskar H. Friends - 15/03/2021 Confirmed reviews ALL

Good security check, smoking rooms, speed lifts amongst all

Dear Vaskar, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to more opportunities of welcoming you to experience our true ibis hospitality. Warm Regards, Anant Leekha Deputy General Manager

Good short stay

Customer review rating 4.0/5

Ayush G. Couples - 15/03/2021 Confirmed reviews ALL

The room was quite and peaceful. It was quite small though. I would love to visit again maybe in a bigger room.

Dear Ayush, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to more opportunities of welcoming you to experience our true ibis hospitality. Warm Regards, Anant Leekha Deputy General Manager

Well located with free Airport pickup and drop facility

Customer review rating 4.5/5

Anonymous Business - 15/03/2021 Confirmed reviews ALL

It was satisfying experience.

Dear Manmohan, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to more opportunities of welcoming you to experience our true ibis hospitality. Warm Regards, Anant Leekha Deputy General Manager

Jotel Ambience and hygiene level pretty good but I have not seen none of the staff smile on their face.

Customer review rating 2.5/5

Chandra M. P. Business - 14/03/2021 Confirmed reviews ALL

No smile and hospitality found on staff faces at reception and even in dining area. Except one lady chef who came to me and asked how was the food, I really appreciate this lady on concern of guest.

Dear Mr p., Thank you for taking the time to share your feedback with us. I would like to apologize most sincerely for the way your stay was handled. I have no excuses to offer, but certainly believe that we have failed to provide you the service expected of us. This is definitely not the ibis. Please may I assure you that I have addressed this matter with the team and all internal procedures have been strengthened and emphasized to avoid any recurrence. I request you to please treat this incident as non-representative of the ibis experience and give us another opportunity to make amends. Warm Regards, Anant Leekha Deputy General Manager

Pleasent Stay

Customer review rating 4.5/5

Manikantrsingh Business - 11/03/2021 Confirmed reviews ALL

Courteous Staff Good food Affordable

Dear ManiKant, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager

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