イビスパリオペララファイエット 3 つ星

Soft pillows. Clean room. Staff were helpful when there was an issue with the door lock (gave us another room straightaway). Reception is manned and easy to converse with. Would come again. Until next time!

Very accommodating staff esp at the cafe. Nice breakfast spread as well. The room is quite spacious considering the price. The location of the hotel is also a pleasant surprise! You can walk to Opera House and the neighborhood has lots of eating options!

First trip in Paris in a long time and it was great ! We came in Paris with almost nothing planed and we got great advice, tips, non touristic places to go,... The team was super nice and always available! Our room was cool and big enough for the two of us.Thanks a lot!!!

2部屋予約しました。コネクティングルームか隣にして欲しかった。

We stayed in this hotel for 4 nights for a vacation. It is incredibly convenient to the Montmarte restaurants, shops, and a little grocery store around the corner. The fellow who checked us in was very friendly, but he misunderstood our question about whether breakfast was included or not, so we ended up assuming that breakfast was complimentary each day, but it was not. When we were checking out, we were surprised by the breakfast buffet charges and asked the clerk to speak with his manager. The manager was Prisca and she immediately came out of her office and listened to our issue. She said that the first clerk who checked us in was brand new and therefore incorrectly told us our breakfasts were complimentary. Throughout our interaction with Prisca, she listened fully and told her rationale without being condescending or rude. She ended up only charging us for half the breakfast charges that our family incurred. We were happy that she gave us a break, but the nicer part was that she always stayed professional and pleasant and said she would retrain the clerk. After this interaction that could have turned negative, Prisca was kind enough to still help us book a large shuttle van and made sure that it arrived on time and we understood the pricing. We appreciate hotel staff like Prisca who are gems in the service industry. We won't hesitate to come back for another visit in the future.