イビス パリ オペラ ラファイエット - 2021 年夏オープン

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,195 件のレビュー

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3 Rue De Trevise, 75009 パリ, フランス

説明

ホテルのその他の情報

  • 完全改装済みの雰囲気の良い場所です。

  • Unlimited WiFi and elaborate breakfast.

  • Three metro lines nearby to get around the capital.

  • Family rooms available for a trip with the whole gang.

  • A family hotel where we put people first. Friendliness is the magic word.

当ホテルの客室

ホテル所在地

イビス パリ オペラ ラファイエット - 2021 年夏オープン

3 Rue De Trevise
75009 パリ
フランス

GPS:48.8726954, 2.3449274

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

Le bar

録音スタジオへようこそ。軽食、ソフトサウンドまたはロック。バーはいい雰囲気に包まれた場所です。吊天井や壁取り付け型の音響設備で、本物の録音スタジオのエネルギーを感じましょう。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,195 件のレビュー

トリップアドバイザーの評価  4.0/5  45 件のレビュー

Excellent location. We enjoyed our stay

トリップアドバイザーの評価 4.0/5

Seaview5 トリップアドバイザー認証口コミ

This hotel was reasonable value for its excellent location in the centre of Paris. The rooms were compact but had everything you needed. We stayed for four nights midweek and the building work opposite was not a problem at all. It was interesting to read the information posted on the hoardings explaining what was going on. We slept with the window open and could hear lively music and conversation from the nearby bar but this didn’t prevent us from sleeping and indeed added atmosphere, emphasising that we were in the centre of a lively city. Breakfast offered a good choice including breads, pastries, cheese, eggs, ham, fruit and fruit juice. The goats cheese, tomato and olive bread was especially good as was the coffee. reasonable value Although the breakfast area was small the turnover was such that we never saw anyone having to queue for a seat.

Nous sommes ravis d'apprendre que vous avez apprécié votre séjour à l' hôtel Ibis Styles Opera Lafayette Votre satisfaction est notre but ultime ! Nous espérons vous revoir chez nous lors de votre prochain séjour à Paris. A bientôt chez Ibis Styles ! Fatima & Lauren

New hotel in good location

トリップアドバイザーの評価 5.0/5

josipke ファミリー - トリップアドバイザー認証口コミ

New hotel in the good location, for me this is best area to stay as tourist in Paris, next to passages and restaurants but not far away from the sights. As Accor gold members we got our free drinks, no room upgrades as Ibis is excluded from that promotion (why everyone is complaining without reading terms and conditions first is beyond me). Check in went smooth. Our room was ready at 14:00, no need to pay on arrival as the monies were automatically deducted from the credit card used on the booking upon our arrival. Staff was nice chatting about Paris with us. Rooms are small , it’s Parisian standard, but good equiped and comfortable. Knowing how things in Paris work with the hotels I find it was a good deal. Breakfast is basic, fresh bread and some cheese, Ibis breakfast really.

Very rude people, very small rooms

トリップアドバイザーの評価 1.0/5

orly55 ビジネス - トリップアドバイザー認証口コミ

I had booked the room several months ago. I am an Accor Diamond member. I asked for my room to be upgraded. I had a rude email on Sunday telling me that my room had been cancelled because my credit card had expired. Having phoned the hotel, I gave a credit card and again asked for a nice large room. I spoke to Vanessa. The room was confirmed by email. Having arrived at the hotel around 1430 Vanessa when I asked for a nice room I was told the hotel was full and she would give me a room. She gave me room 507 which was a very small room with very little natural light. I went down to complain and I was told “take it or leave it “ and was extremely rude. Her colleague surprisingly found me a room similar to the one I had booked on the site. It was still small but ok. I use Accor hotels all the time and have never been treated so rudely. I would never recommend staying there again. A very bad experience. Breakfast was good

Dear Mister Whelan, First of all, please accept our apologies if the service did not meet your expectations. Even if these points have already been explained to you during your stay with us, I am taking the time to redirect this to you because I find your comment excessive. We did not send you a rude email, we simply sent you a standard email which we send to all our guests who have not guaranteed their reservation. To me it is obvious that we need to secure our revenue even if this can offend our guest. If necessary I can send you the email from my colleague which, in no case, was rude. Regarding the upgrade, we are a 42-room hotel and if our guests want a spacious room, we invite them to book a triple or a family room since the upgrade is not guaranteed, as it is dependent on the hotel's availability. Otherwise, how can I justify to a guest who has actually booked a family room that I have to downgrade them in order to upgrade another guest? This is why my colleague (Emilie and not Vanessa) told you that an upgrade was not possible when you arrived. As we were full booked that day. I would still like to reassure you that the initial room (507) belongs to the same category as the second room obtained (302) is a standard double category. Simply, the two rooms are positioned in two different places in our building and the configuration is not the same. For your next stay I invite you to book a family room directly if you want more space since all of our standard rooms are not the same. Furthermore we have a fairly high satisfaction rate in regards to the reception service at our hotel, hence I invite you to come back to show you that your experience is not at all consistent with reality or the feelings of the majority of our guests. Thanks to understanding, Best Regards Marilena PRIOLO - Front Desk Manager

好立地、清潔、新しい。

お客さまの声 5.0/5

Keiko S. カップル - 確認済みレビュー すべて

スタッフの対応も良く、朝食も適度で美味しかった。また利用したいの思えるホテル。

Dear KEIKO S., We very much appreciate your comments regarding your stay at the Ibis Styles Paris Opéra Lafayette. It is always a pleasure to receive positive feedback. see you again for your next stay in Paris Sincerely, Marilena Priolo, directrice adjointe

Plenty of other hotels to choose from!

トリップアドバイザーの評価 1.0/5

gpconor トリップアドバイザー認証口コミ

Disappointed by service offered to a loyal Accor Gold member. Will definitely avoid for all future travel. Emailed the manager and still had no response to my complaint. Maybe employ staff who actually care about their customers.

Hello, I am sorry if there was a misunderstanding during your departure and we are sorry that the service and performance did not live up to your expectations and we apologise. Ibis Styles Hotels are committed to providing you with the highest quality of service during your stay. Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Concerning the early check-in and late check-out that you wished, we do not guarantee a room in advance due to the few rooms we have. We may note this in a comment on your booking and on the day of your arrival, do our best to allocate it to you. We hope to regain your trust during your next stay. We look forward to welcoming you soon. Sarah, Front desk manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 373 件のレビュー 9.5/10 ロケーション
  • 555 件のレビュー 6.3/10 客室
  • 604 件のレビュー 9.4/10 サービス
  • 422 件のレビュー 8.9/10 朝食
  • 216 件のレビュー 9.1/10 清潔さ
  • 117 件のレビュー 8.7/10 雰囲気

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パリのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。