Customer review rating (ALL Rating) 4.4/5 18,444 reviews
ALLSAFE approved hotel
Pet-friendly hotel with additional charge
Children up to 11 years stay free with parents
15 minutes' drive to the center of Medellin
11-minute drive to the South Terminal
Hotel in Medellin near Olaya Herrera Airport
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Calle 20 N 44 16
Check-in from 12h00
Check out up to 12h00
Check-in from - Check out up to
The restaurant always in season.The colourful array sets your taste buds tingling. The salad bar and balanced main dishes put seasonal. Flavours in your plate for you to enjoy.
The rooms are designed in a standard layout. Each room has a television with remote control, safe, hangers, extra pillows and private bathroom.
Subject to availability
Subject to availability
100% genuine reviews from our guestsFind out more
Excellent location, Good stay.
Jose M. Couples - 27/11/2021 Confirmed reviews ALL
Great stay in Medellin
Uwe F. Business - 24/11/2021 Confirmed reviews ALL
I love Medellin. The IBIS is a good deal. Nice room, excellent breakfast. Friendly staff. Just the WIFI speed is slow.
Zero customer service both before and during my stay
Dave C. Solo - 22/11/2021 Confirmed reviews ALL
I called seven times and the phone was simply disconnected each time. I emailed asking if the hotel was still in business, and received a response after several days that they are busy. I asked for an airport pickup from a trusted / safe driver...who then did not show up. The person I communicated with took down my flight information, but apparently this was never communicated to the driver, who arrived at the wrong time, and then left for another ride before my flight landed. I send an emergency email to the hotel explaining that I was stranded at the airport...and received a response after I had already checked out. If the hotel is unable to maintain even the pretense of business operations and customer support, they should simply close until they can hire / train a competent team.
Mauricio P. B. Business - 19/11/2021 Confirmed reviews ALL
It was good, good anything special
Felt comfortable as before Corona
Detlef R. Solo - 19/11/2021 Confirmed reviews ALL
Ibis made me feel comfortable as before Corona with some necessary adjustments, e.g. at the breakfast buffet - your choice to be effected by hotel staff who is friendly and helpful as I was used to, including front desk. I needed help to use the hotel computers which I received. They did not work very well anyway which I think is due to most people bringing along their own hardware. Only people like myself who just have their smartphone handy, not a pc, use hotel computers.
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