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お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,841 件のレビュー

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50 rue de la Villette, 69003 リヨン, フランス

説明

ホテルのその他の情報

  • 直接アクセス：パールデュー TGV 駅。空港まで 25 分のローヌエクスプレスシャトル

  • 公共交通機関(バス、メトロ、トラム、ローヌエクスプレス)に近接しています。

  • ファミリールーム、最大 4 名まで

  • Netflix、Amazon Prime、Rakuten などの多数のストリーミングプラットフォームを備えたスマート TV

  • 便利な交通アクセス：LDLC アリーナおよびグループマスタジアムで、コンサートやスポーツイベントをお楽しみください。

当ホテルの客室

ホテル所在地

メルキュール リヨン サントル ガール パール デュー

50 rue de la Villette
69003 リヨン
フランス

GPS:45.759757, 4.861475

電話番号
ファックス +33 4 72 68 25 29

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

LE VIN GOURMAND

パール・ディービジネス地区の中心部にあるルヴァングルマンでは、新鮮な食材を使用した伝統的な料理をご用意しています。当ホテルの「自家製と市場直送」のコンセプトを気に入っていただけるでしょう。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,841 件のレビュー

トリップアドバイザーの評価  4.5/5  1,955 件のレビュー

2023エクセレンス認証

快適な滞在

お客さまの声 4.5/5

匿名 ファミリー - 確認済みレビュー すべて

スタッフがとてもフレンドリーで親切でした。

TAKAO F. 様 この度は、Hôtel Mercure Lyon Centre - Gare Part-Dieu でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

Great for train travelers

トリップアドバイザーの評価 5.0/5

714marykayh トリップアドバイザー認証口コミ

This hotel was lovely and in the perfect location if you want to be close to the train station. We were only spending two nights in Lyon and had huge suitcases so we chose to stay near gare part dieu and take the train to the attractions. I would definitely do it this way again. The train station is enormous and very very crowded. It would have been a challenge with large bags. The immediate area around the hotel is just ok. Very typical downtown area. The hotel offers a very good breakfast. The train station also has a ton of places to eat and it connected to a huge mall.

Exceed Expectation in EVERY Category!

トリップアドバイザーの評価 5.0/5

Sightseer10368 トリップアドバイザー認証口コミ

We came to Lyon for the Olympics. My family of 4 had reservations at a different hotel and upon arrival to that hotel realized that it was not as pictured or described and that we wanted to move hotels ASAP (think more like a hostel, threadbare towels, no air conditioning as advertised and dirty). Looking around online I saw that the Hotel Mercure Lyon - Gare Part Dieu had a great reviews, availability, was not completely out of budget and I was happy to be able to secure a room for our family for the remaining night we had in Lyon. We were able to check into the hotel early (at noon) and were so thrilled to arrive to a beautiful (cool) lobby and greeted warmly by the staff. We did not wait but a few minutes for our room and were delighted to walk into a large, clean, well-appointed room. We had a queen bed with fold out sofa and the fold out sofa was already made for us when we arrived. The bathroom was large with a great shower and large counter. The toiletries were of very good quality, the towels were fluffy, the beds were very comfortable. The additional fridge (with a water bottle ready to go), coffee/tea area was a great bonus and there was even a counter with a chair in case you wanted to eat or use a computer (not a desk, but thin counter). One more thing we liked about this room was that the toilet room had a sink in it (so that a person didn't have to leave the room to go to the bathroom to wash their hands). Additional amenities that we were SO thankful for was that there was a water fountain in the lobby where we could fill up our water bottles. It was refrigerated, the water was ice cold and wonderful before and after walks in the summer heat. They even had some pain au chocolates and mini croissants to have as a little treat. There is an attached restaurant and bar as well which we did not use, but the reviews but it looked like a lovely space. The actual hotel has an AMAZING location. It is literally STEPS from the train station in Lyon. We were able to walk out of our hotel room and be in the station less than 2 minutes later. This was wonderful when lugging our suitcases around. It is also great for convenience to grab food and coffee in the station or nearby restaurants. A huge variety is within 5-10 minutes. Last, the most important part of this very long review, is the customer service that I received AFTER my stay. The morning we left was my birthday (so it was great that my husband could take a 5 minutes walk to grab a coffee and pastry ;)). We hopped on a train and as it was starting to depart, I realized that I had ONE AirPod in my case. I had left the other one in my bed at the hotel. Expecting the worst, I sent a message through the website to hotel, explaining that my AirPod was probably lost in those white sheets and if the housekeeping staff found it, was there any way to mail it to me. We have left AirPods, retainers, you name in it, in hotels and AirBnBs and I have never had any luck in getting any answers from the hotel when I have inquired. So you can imagine my surprise and JOY in not only getting an answer, but getting a response that said that HAD found my AirPod and that they would be happy to mail it out to me. After a few more messages and a quick phone call, I was able to pay for the shipping (under 5 Euros, so they didn't even charge me for any time spent on this) and received a tracking number. My AirPod arrived safely at my home in Texas last week. (A HUGE thank you to Romeo, Julianne, Blandine and every other staff member who took the time to get it back to me). This hotel exceeded every expectation I had and blew me away with their care and service.

Luxurious, comfortable and conveniently located

トリップアドバイザーの評価 5.0/5

Trekker2020 ビジネス - トリップアドバイザー認証口コミ

The hotel is right next to the main train station, very convenient! The staff is friendly and helpful. The room I was assigned to was perfect. Large, comfortable and with a great view. The linens and towels were also top quality. Breakfast was good and it took me two minutes to go to the station. Will certainly stay here again!

Average stay. Rooms could use some updating.

トリップアドバイザーの評価 3.0/5

LDubz17 Couples - トリップアドバイザー認証口コミ

When I booked this hotel on Expedia, it indicated that there was parking available and free parking was included with the booking. I'm not sure whether this is a mistake on Expedia's end or the hotels. The parking is actually public parking nearby and it is not free . The hotel is able to give a 50 percent discount. If you have a large amount of luggage, just be aware that the elevator from the parking does not lead directly to the hotel. You will have to walk a short distance outdoors. Check in experience was quick but my key card did not work on the lift multiple times and had to be reprogrammed twice within less than 12 hours. Room was tired looking. Was supposed to have a king bed but was given two twin beds pushed together. Toilet looked like it could use a good scrub. Shower had good water pressure and temperature. TV was a good size. Breakfast buffet was small but sufficient and the service staff at the buffet were friendly and helpful. Checkout experience was quick. Overall , an average to below average stay for me but was fit for my purpose of stopping for a good night's rest during my road trip.

との提携 TripAdvisor

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