上海中港汇铂尔曼大酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 451 评论

保证最优惠房价
上海中港汇铂尔曼大酒店 - Image 1
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上海中港汇铂尔曼大酒店 - Image 3
上海中港汇铂尔曼大酒店 - Image 4
打浦路15号, 黄浦区, 200023 上海市, 中国

描述

酒店其他优惠

  • 上海中港汇铂尔曼大酒店24楼的行政酒廊将于2025年8月8日至8月24日进行升级翻新，期间将暂停开放。在此期间，我们诚挚邀请雅高会员及享有行政酒廊礼宾客前往酒店地下一层（B1）探花餐厅。

我们的客房

酒店位置

上海中港汇铂尔曼大酒店

打浦路15号, 黄浦区
200023 上海市
中国

GPS:31.205011, 121.470294

电话
传真 +86 21 5301 0000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Taste Garden

Taste Garden is a modern and vibrant dining space, its terrace bar is surrounded by a pond and a garden that creates the perfect environment to relax and unwind from the bustling Shanghai metropolis. Its buffet offers over 150 international cuisines.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  451 评论

TripAdvisor 评级  4.4/5  2,057 评论

卓越奖 2025

Good service

Tripadvisor 评级 4.0/5

Navigate295030 经 TripAdvisor 认证的评论

Mike, from the concierge, has been of excellent help in tracing our missing parcel delivery, which were wrongly delivered to the office block . He voluntarily offered to trave them for us and sort things out. Thank you. Ben the doorman was also polite and helpful to visitors

Dear valued guest, Thank you for your valuable feedback, We are glad to hear that you had a satisfactory experience at Pullman Shanghai Central. We take pride in providing our customers with the best service and comfort, and we are glad you enjoyed it. Thank you for choosing us!

Nice professional person

Tripadvisor 评级 5.0/5

Sightseer60087409881 经 TripAdvisor 认证的评论

Ben was terrific and friendly and very professional ! Shanghai was a great place to visit and the pulmann hotel was excellent!

Dear valued guest, Thank you for your valuable feedback, We are glad to hear that you had a satisfactory experience at Pullman Shanghai Central. We take pride in providing our customers with the best service and comfort, and we are glad you enjoyed it. Thank you for choosing us!

Go to hotel in Shanghai

Tripadvisor 评级 5.0/5

MikhailVink 经 TripAdvisor 认证的评论

Staying here every time I’m in Shanghai, great location and amenities. Especially enjoy the business lounge at the 24th floor to work and host meetings. Thank you!

Dear Valued Guest, Thank you for your continued loyalty and for taking the time to share your positive feedback. We are truly honored to be your preferred choice whenever you visit Shanghai. We are delighted to hear that you enjoy our convenient location, well-equipped amenities, and especially the business lounge on the 24th floor – it’s wonderful to know it serves as a productive space for your work and meetings. We look forward to welcoming you back on your next trip to Shanghai!

Hot rooms with broken temperature controls

Tripadvisor 评级 3.0/5

N5599TKmarcod 经 TripAdvisor 认证的评论

While the rooms are a bit dated they are very comfortable. The only complaint that I have is that the room is very hot. The temperature controls in the room do not work. Despite informing the staff two times about my issue it was never looked into. I am in the middle of a week long stay for business. I cannot imagine booking this hotel again specifically because I am very uncomfortable and there is no response from the staff.

Dear Valued Guest, Thank you for bringing this important matter to our attention. We sincerely apologize for the discomfort you have experienced with the room temperature and for the lack of follow-up from our team after you reported the issue. This is certainly not the standard of service we aim to provide. Please be assured that we are addressing this immediately. Our Chief Engineer has been alerted to inspect and rectify the temperature controls in your room as a priority. Additionally, we are reinforcing communication protocols to ensure guest concerns are resolved promptly. We truly value your feedback and would appreciate the opportunity to restore your comfort for the remainder of your stay. Please feel free to contact our Guest Experience Manager directly at gem@pullmanshanghaicentral.com, who will personally oversee this matter. We hope to have the chance to provide you with a more positive experience moving forward.

客户意见评级 5.0/5

Shen C. 单人住宿 - 所有已确认评论

房间不错 位置好 早餐满意

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 2,198 评论 9.6/10 位置
  • 2,897 评论 8.7/10 房间
  • 4,832 评论 9.3/10 服务
  • 21 评论 6.7/10 上网
  • 1,034 评论 9/10 清洁度
  • 642 评论 8.5/10 早餐
  • 564 评论 7.2/10 性价比

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