上海斯格威铂尔曼大酒店 5 星

Pullman Shanghai Skyway is an iconic building that deserves the name of “Skyway”, although the hotel occupies the lower part of the skyscraper. But still, being surrounded by its nearby tall buildings is a fascinating experience that reminds you that you are exactly in the downtown of the biggest city in China. Traffic is so convenient! I and my parents stayed with the hotel to celebrate my birthday. When we made a call to the Front Desk and indicated our purpose of stay days before our checking in, the Front Office Manager Ada kindly arranged an extra bed in our room and our access to the Executive Lounge as a benefit to the Accor Platinum members. We feel gratitude to her and her team for their thoughtful arrangements! No doubt, the hotel itself is modern and chic, I and my parents shot many memorable moments in our phones at different scenic locations in the hotel. What impressed us more is the warmth of hospitality that the hotel left in our mind. Despite the welcome amenity that we normally received upon the arrival, the hotel also prepared a mini birthday cake for me! That’s a big surprise! I have visited many upscale Accor hotels in Shanghai before, but very few of them may achieve the same level of French culinary arts in their catering offerings as Pullman Shanghai Skyway did. Whether it’s the small bites in afternoon tea or the international dishes offered in happy hour, the authentic French tastes bring me back to my life in Paris. I later encountered their Executive Chef Alexendra, who is an authentic French. No wonder why the catering offerings in the Pullman Shanghai Skyway can be that French! Very amazing! The executive lounge team, Michael, Ayden and Jean, took great care of us. The hotel’s Guest Experience Manager Evelyn CHIN (陳香滿) is a gem of guest service. Her professionalism, efficiency and hospitality left deep impressions in our minds. She made attentive arrangements and offered impeccable services in every aspect to ensure us a satisfying and enjoyable experience during our stay with the hotel. We would like to thank all of them for bringing the surreal staying experience with the Pullman Shanghai Skyway hotel, and we look forward to coming back in the near future! Sincerely, Steven XU

前台很热情

入住体验还是不错的，但是我们需要变更行程时，服务不够灵活，我们多用了一张折扣券基础上还花了更多钱。不够体贴。

酒店装修设备比较旧，刚入住有怪味

酒店房间干净整洁，前台有人情味，服务热情而专业。住得非常开心😄