上海宏安瑞士大酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 311 评论

上海宏安瑞士大酒店 - Image 1
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愚园路 1 号, 静安区, 200040 上海, 中国

描述

安心悦界（ALLSAFE）认可酒店

酒店其他优惠

  • 市中心静安寺区域

  • Located right in the city centre, steps from Nanjing West Road

  • Spacious contemporary rooms and suites with views of the Shanghai skyline

  • Stylish lobby bar, and restaurants serving inspired Cantonese and global cuisine

  • Large heated indoor pool, modern fitness centre and energising spa treatments

我们的客房

酒店位置

上海宏安瑞士大酒店

愚园路 1 号, 静安区
200040 上海
中国

GPS:31.224675, 121.447073

电话
传真 +86 62889638

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  311 评论

TripAdvisor 评级  4.5/5  1,744 评论

Extraordinary service

Tripadvisor 评级 5.0/5

Jon R 经 TripAdvisor 认证的评论

I had a great experience at the Swissotel! Great breakfast, nice rooms and the laundry service was excellent! They helped me even outside of office hours🙏🏻👍 The staff and management is very friendly and service minded!

Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

Service that goes the extra mile

Tripadvisor 评级 5.0/5

pizzaeater12015 经 TripAdvisor 认证的评论

Ann in housekeeping was a great help. I needed one personal item from housekeeping, she went the extra mile and enquired if I actually needed a couple of related things, which I actually did but didn't know how to ask for. This level of service was a great reflection on Swissotel.

Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

Great service by swissotel housekeeper, Ann.

Tripadvisor 评级 5.0/5

Fari_Sonda 经 TripAdvisor 认证的评论

I had my stay for 5 Nov 2023 and received great service by Ann , the housekeeper. Two thumps up. Good service by Ann , the housekeeper. Two thumps up I have a broken coffee machine. But ahe take good care of it .. very fast and friendly.

Dear Fari_Sonda, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

位置很方便，房间设施齐全

客户意见评级 5.0/5

Ppw 朋友住宿 - 所有已确认评论

临时决定的，没想到意外的收获

尊敬的 Zongbo W.： 感谢惠赐有关下榻 Swissôtel Grand Shanghai 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 赵俊 宾客体验经理

静安寺核心区

客户意见评级 5.0/5

玩. 家庭住宿 - 所有已确认评论

位置好，去哪里都方便

尊敬的秦先生： 感谢惠赐有关下榻 Swissôtel Grand Shanghai 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 赵俊 宾客体验经理

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 2,546 评论 9.6/10 位置
  • 1,618 评论 7.7/10 房间
  • 2,291 评论 8.3/10 服务
  • 28 评论 4.4/10 上网
  • 705 评论 8.8/10 清洁度
  • 439 评论 7.8/10 早餐
  • 148 评论 7.7/10 运动休闲

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