プルマン上海セントラル 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 449 件のレビュー

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プルマン上海セントラル - Image 1
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15 Dapu Road, Luwan District, 200023 上海, 中国

説明

ホテルのその他の情報

  • The Executive Lounge on the 24F will be temporarily closed for renovation from Aug 8 - Aug 24.

当ホテルの客室

ホテル所在地

プルマン上海セントラル

15 Dapu Road, Luwan District
200023 上海
中国

GPS:31.205011, 121.470294

電話番号
ファックス +86 21 5301 0000

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Taste Garden

Taste Garden is a modern and vibrant dining space, its terrace bar is surrounded by a pond and a garden that creates the perfect environment to relax and unwind from the bustling Shanghai metropolis. Its buffet offers over 150 international cuisines.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  449 件のレビュー

トリップアドバイザーの評価  4.4/5  2,058 件のレビュー

2025エクセレンス認証

Good service

トリップアドバイザーの評価 4.0/5

Navigate295030 トリップアドバイザー認証口コミ

Mike, from the concierge, has been of excellent help in tracing our missing parcel delivery, which were wrongly delivered to the office block . He voluntarily offered to trave them for us and sort things out. Thank you. Ben the doorman was also polite and helpful to visitors

Dear valued guest, Thank you for your valuable feedback, We are glad to hear that you had a satisfactory experience at Pullman Shanghai Central. We take pride in providing our customers with the best service and comfort, and we are glad you enjoyed it. Thank you for choosing us!

Nice professional person

トリップアドバイザーの評価 5.0/5

Sightseer60087409881 トリップアドバイザー認証口コミ

Ben was terrific and friendly and very professional ! Shanghai was a great place to visit and the pulmann hotel was excellent!

Dear valued guest, Thank you for your valuable feedback, We are glad to hear that you had a satisfactory experience at Pullman Shanghai Central. We take pride in providing our customers with the best service and comfort, and we are glad you enjoyed it. Thank you for choosing us!

Go to hotel in Shanghai

トリップアドバイザーの評価 5.0/5

MikhailVink トリップアドバイザー認証口コミ

Staying here every time I’m in Shanghai, great location and amenities. Especially enjoy the business lounge at the 24th floor to work and host meetings. Thank you!

Dear Valued Guest, Thank you for your continued loyalty and for taking the time to share your positive feedback. We are truly honored to be your preferred choice whenever you visit Shanghai. We are delighted to hear that you enjoy our convenient location, well-equipped amenities, and especially the business lounge on the 24th floor – it’s wonderful to know it serves as a productive space for your work and meetings. We look forward to welcoming you back on your next trip to Shanghai!

Hot rooms with broken temperature controls

トリップアドバイザーの評価 3.0/5

N5599TKmarcod トリップアドバイザー認証口コミ

While the rooms are a bit dated they are very comfortable. The only complaint that I have is that the room is very hot. The temperature controls in the room do not work. Despite informing the staff two times about my issue it was never looked into. I am in the middle of a week long stay for business. I cannot imagine booking this hotel again specifically because I am very uncomfortable and there is no response from the staff.

Dear Valued Guest, Thank you for bringing this important matter to our attention. We sincerely apologize for the discomfort you have experienced with the room temperature and for the lack of follow-up from our team after you reported the issue. This is certainly not the standard of service we aim to provide. Please be assured that we are addressing this immediately. Our Chief Engineer has been alerted to inspect and rectify the temperature controls in your room as a priority. Additionally, we are reinforcing communication protocols to ensure guest concerns are resolved promptly. We truly value your feedback and would appreciate the opportunity to restore your comfort for the remainder of your stay. Please feel free to contact our Guest Experience Manager directly at gem@pullmanshanghaicentral.com, who will personally oversee this matter. We hope to have the chance to provide you with a more positive experience moving forward.

Shanghai Central Pullman

トリップアドバイザーの評価 5.0/5

Manjeet H トリップアドバイザー認証口コミ

Great hotel to stay and explore the city. Very friendly staff and within walking distance of SH metro station. Nice breakfast too!

Dear Valued Guest, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay at Pullman Shanghai Central and found our staff friendly, location convenient for exploring the city, and breakfast enjoyable. It was a pleasure to host you, and we look forward to welcoming you back for another memorable experience in Shanghai!

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,198 件のレビュー 9.6/10 ロケーション
  • 2,897 件のレビュー 8.7/10 客室
  • 4,832 件のレビュー 9.3/10 サービス
  • 21 件のレビュー 6.7/10 インターネット
  • 1,034 件のレビュー 9/10 清潔さ
  • 642 件のレビュー 8.5/10 朝食
  • 564 件のレビュー 7.2/10 お値打ち度

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