Swissôtel Grand Shanghai 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 480 件のレビュー

Swissôtel Grand Shanghai - Image 1
Swissôtel Grand Shanghai - Image 2
Swissôtel Grand Shanghai - Image 3
Swissôtel Grand Shanghai - Image 4
1 Yu Yuan Road, Jing An District, 200040 SHANGHAI, China

説明

ホテルのその他の情報

  • Located right in the city centre, steps from Nanjing West Road

  • Spacious contemporary rooms and suites with views of the Shanghai skyline

  • Stylish lobby bar, and restaurants serving inspired Cantonese and global cuisine

  • Large heated indoor pool, modern fitness centre and energising spa treatments

当ホテルの客室

このホテルを予約

ホテル所在地

Swissôtel Grand Shanghai

1 Yu Yuan Road, Jing An District
200040 SHANGHAI
China

GPS:31.224675, 121.447073

電話番号
ファックス +86 62889638

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  480 件のレビュー

トリップアドバイザーの評価  4.6/5  2,642 件のレビュー

2025エクセレンス認証

Please consider another place unless you are looking for lower tier. Not a five star hotel.

トリップアドバイザーの評価 2.0/5

omar_g_miami Couples - トリップアドバイザー認証口コミ

Great location, friendly staff for a family trip.

トリップアドバイザーの評価 4.0/5

Experience190466 トリップアドバイザー認証口コミ

Dear Guest, thank you for taking the time to share your feedback regarding your family trip at our hotel. We are delighted to hear that you found our location ideal for family travel and appreciated the friendliness of our staff. Special thanks for highlighting. Iverson, our concierge manager, and the housekeeping team—your kind words will surely brighten their day! We're also glad to know that our proximity to public transportation and dining options enhanced your stay.However, we sincerely apologize for the inconvenience caused by the extended check-in wait time. Your experience falls short of our standards, and we've initiated a review of our procedures to ensure faster, more seamless arrivals in the future. We're deeply concerned about your negative experience at the Cafe Swiss restaurant. We take your feedback seriously and will promptly communicate your concerns to the restaurant management. Your insights will help them improve service quality and menu offerings.Your satisfaction remains our top priority, and we hope you'll give us another opportunity to provide a flawless stay. Once again thanks for choosing our hotel and we look forward to welcoming you back again! Best Regards,Ricky Zhao Guest Experience Manager

Efficient reply and arrangement, which is important for business trip

トリップアドバイザーの評価 5.0/5

Jennifer S ビジネス - トリップアドバイザー認証口コミ

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao

Perfect for us

トリップアドバイザーの評価 5.0/5

Ashley B トリップアドバイザー認証口コミ

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao

Avoid if you are Accor Platinum

トリップアドバイザーの評価 1.0/5

tanveerali9 ビジネス - トリップアドバイザー認証口コミ

Dear Guest, thank you for taking the time to tell us about your experience at the Swissôtel Grand Shanghai. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Ricky Zhao Guest experience Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,441 件のレビュー 9.8/10 ロケーション
  • 1,655 件のレビュー 8.2/10 客室
  • 2,195 件のレビュー 8.7/10 サービス
  • 36 件のレビュー 7.3/10 インターネット
  • 786 件のレビュー 9.1/10 清潔さ
  • 582 件のレビュー 7.5/10 快適さ
  • 482 件のレビュー 7.8/10 朝食
  • 107 件のレビュー 8.7/10 プール

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