プルマン 上海 静安

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 155 件のレビュー

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説明

ホテルのその他の情報

  • 地下鉄や鉄道駅へアクセスしやすい絶好の立地

  • プールには自然光が入ります

  • Renovated International restaurant to cater up to 140 persons with an enlarged buffet display

  • 19室のプライベートダイニングルーム、広さ200m²のアラカルトの中華料理レストラン

  • 信頼性の高い超高速Wi-Fi

当ホテルの客室

ホテル所在地

プルマン 上海 静安

No.330 Meiyuan Road, Zhabei District
200070 上海
中国

GPS:31.246517, 121.456888

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

VENU ALL DAY DINING RESTAURANT

The Venu all day dining restaurant serves international cuisine. Open all day for breakfast, lunch and dinner, it features impressive buffet displays with freshly prepared dishes from various interactive cooking stations.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  155 件のレビュー

トリップアドバイザーの評価  4.0/5  2,289 件のレビュー

Perfect location and nice service

トリップアドバイザーの評価 5.0/5

ccworkhard ビジネス - トリップアドバイザー認証口コミ

出差要频繁往返上海站,这个酒店地点和服务五星!去上海站徒步数分钟,早上太早出发来不及吃早餐,入住时前台Lucy小姐帮忙和同事安排第二天帮我打包早餐,第二天退房时顺利收到。谢谢! Perfect location if you need to take the train from Shanghai station, a few minutes walk away. The front staff Lucy kindly helped me arrange a take away breakfast the next morning as I have to leave early to catch a train. Really appreciated that!

尊敬的客人,感谢您此次入住上海静安铂尔曼酒店,并给予我们满分好评,非常高兴能为您带来美好的回忆,在铂尔曼,为每一位宾客提供温馨舒适的入住环境,创造愉悦舒心的绝佳入住体验,以优质的服务为您带来宾至如归的入住体验是我们每一个铂尔曼人铭记于心并努力践行的宗旨。酒店全体员工期待您的再次光临,并衷心祝您生活愉快,身体健康!

Average stay..clean hotel

トリップアドバイザーの評価 3.0/5

Canuck-ON78 ビジネス - トリップアドバイザー認証口コミ

Average hotel, definitely not a Pullman standard property. Hotel located in middle of commercial buildings area, therefore there is nothing to do in the evening, my advise take a taxi and spend your evening in Taicang Rd. Staff speaks extremely poor English, good luck if you are a foreigner, specially the Front Desk team! Breakfast is a must, full of choices for both Western and Chinese items. Hotel has two restaurants. We have tried the main restaurant in the lobby, again, staff hardly speaks English, which sadly does not allow them to engage better with foreign guests. However, restaurant including chefs are extremely friendly and helpful. DONNOT order taxi to airport through bellman desk..extremely expensive! Rooms are super clean..Thumbs up for housekeeping team. The best thing in this hotel are the room service delivery robots. The kids loved them!

Dear Guest, Thank you for sharing your honest feedback about your recent stay at our hotel. We are sorry to hear that your experience did not meet your expectations, especially when it comes to the Pullman standards that we strive to uphold. We recognize that there are areas where we can improve, and your feedback is a crucial part of that process. We take pride in our brand and our commitment to providing exceptional service, and it is clear that we fell short in this instance. To address your concerns, we have already begun making improvements to our facilities and services. We are committed to ensuring that all guests receive the high-quality experience they deserve when staying with us. Thank you again for your feedback. We hope to have the chance to welcome you back and show you the improvements we have made. Sincerely, Hotel management

Terrible Accor experience

トリップアドバイザーの評価 1.0/5

OmarBasri トリップアドバイザー認証口コミ

Terrible hotel in the Accor chain that does not live up to Pullman / Accor standards. Stayed there from 29/12 to 1/1. 1. Rooms were terribly hot with no ability to change temperature. 2. Check in was inefficient. As an Accor member was not offered complimentary drink; had to request for it. The complimentary drinks were only for beers, soft drink, juices and coffee/tea. 3. Check out was equally terrible. Wanted to use Points to offset the stay but Tina the front desk staff was not helpful and rude. 4. Bellboys were lazy / no initiative. Didn't help out with the bags. Unlike other hotels we've been to in China. 5. What people might not realise is that it is not in that great of a neighbourhood. So definitely don't bring your family / kids here.

Dear OMAR BASRI, Thank you for taking the time to tell us about your experience at the Pullman Shanghai Jing An. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, hotel management

Easy convenient warm stay

トリップアドバイザーの評価 4.0/5

christiancanlas Friends getaway - トリップアドバイザー認証口コミ

I had quite a convenient, easy stay at Pullman Jing An despite the relatively warm temp in the room, which is beneficial for a zero weather. The hotel location is perfect for commute, DiDi and taxi. Allan (our reliable hotel concierge staff) managed to assist us with all the restaurant I wanted to try in Shanghai. Overall it was a good stay for a first timer.

Dear Christian Canlas, Thank you so much for your review of our Pullman Shanghai Jing An hotel. We are glad that you found your stay to be convenient and that Allan was able to assist you with all of the restaurants you wanted to try in Shanghai. We strive to provide a warm, welcoming atmosphere for all our guests and are sorry that the temperature in your room may not have been as comfortable as desired. Our location offers a great convenience for transportation, and we are delighted that this enabled you to make the most of your trip in Shanghai. We hope to welcome you back soon! Best Regards, Pullman Shanghai Jing An Management

Not bad

トリップアドバイザーの評価 3.0/5

NUGRAHASA221 トリップアドバイザー認証口コミ

My family chose to spend this winter somewhere we can feel the winter temperatures,so we chose Shanghai. We chose this hotel as Im members of AccorHotels. When we entered the hotel, young boys helped us with our luggage. The front desk staff speaks fluent English and are very friendly and helpful. No matter what time you come to the front desk, they are always happy to help you. The room seemed very old and very small. The temperature in the room was extremely hot, maybe we are from the tropics. The food in the restaurant is very rich and you have many choices. But the staff couldn't communicate in English at all. Not even like a professional waiter. We would rather try other hotels in Shanghai.

Dear NUGRANYHA: Thank you for taking the time to share your feedback on your recent stay at Pullman Shanghai Jing An. We are delighted to hear that our helpful front desk staff and the variety of food in the restaurant were to your satisfaction. We regret that the room temperature did not meet with your expectations and apologize if the staff at the restaurant did not communicate in English fluently. We will adjust the temperature of the air conditioner in the room and strengthen the training of English for employees. At Pullman Shanghai Jing An, we strive to provide an enjoyable experience for all of our guests. We take pride in our friendly staff and look forward to welcoming you back soon! Sincerely, Pullman Shanghai Jing An Management

との提携 TripAdvisor

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