お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 148 件のレビュー
Fairmont Peace Hotel offers 270 extraordinary guest rooms, including 39 luxury suites. From marble baths to high ceilings, these unique accommodations blend art deco with the comfort of modern amenities. Be enchanted by a room from this exceptional range. A Presidential Suite will occupy the 10th floor penthouse where the hotels flamboyant creator plus former owner - Victor Sassoon - once lived.
Fairmont Peace Hotel
20 Nanjing Road East
アクセス: 100 m / 0.06 mi
アクセス: 1 km / 0.62 mi 5 min drive
10 CNY 10 CNY
Art and Culture
アクセス: 2.5 km / 1.55 mi
10 CNY 10 CNY
アクセス: 3 km / 1.86 mi 15 min drive
20 CNY 20 CNY
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The Cathay Room offers a sociable and luxurious dining experience with elegantly presented, modern European, home-style cuisine. The private balcony will astound our guests with its panoramic views of the Bund and the world-famous Pudong skyline.
Dragon Phoenix has reclaimed its status as the premier Chinese restaurant in Shanghai offering quintessential Shanghainese and Cantonese cuisine. Guest will be transported back to a time of opulence when personalized butlers anticipated every need.
Jasmine Lounge offers offering the finest tea experiences and elegant evening cocktails. Famed for its traditional high tea indulgence, enjoy the daily Classic High Tea with a feast of afternoon tea savories and desserts served to your table.
Victor's is an art deco deli offers a French Café menu and showcasing the finest hand-crafted pastries and delicacies in Shanghai.
warm greeting and care to detail, feel like going back home
Chilli_AP ビジネス - トリップアドバイザー認証口コミ
我是近期入住过贵酒店的客人，此次写信是想表达我对贵酒店的感谢之情。 在回国的旅行中，我一直选择贵酒店作为我的住宿地点，因为一直以来都非常满意贵酒店的细致服务。从入住到退房的整个过程中，我感受到了贵酒店的周到、细致和热情的服务。不仅仅是您的员工，就整个酒店的服务标准和设施都令我印象深刻。 特别想提及的是贵酒店员工的服务态度，每一个员工都给予我热情友好的接待和周到细致的服务，无论是前台、客房服务还是酒吧服务，每个人都让我感觉到宾至如归。 我期待着再次入住贵酒店，并将向我的朋友、家人和同事们推荐贵酒店！ I am writing to express my deepest gratitude for the exceptional service I received during my recent stay at your hotel on the date of 25th and 26th Mar. I had my wedding in Peace hotel 10 years ago and since then I have become a big fan of your hotel. I always prefer staying in the Peace hotel when I travel back to shanghai. China finally opened after 3 years covid lockdown, I was very much looking forward to going back to shanghai and staying in the Peace hotel. As always, had no regrets about every stay at Peace Hotel. From the moment I arrived, I was greeted with warmth and hospitality that made me feel at home. The attention to detail, the cleanliness of the room, and the quality of the amenities were all exceptional. I truly appreciate the efforts made by your staff, my size sports sets and the extra pillows are ready in my room, the welcome fruits and chocolates are nicely presented, and every detail just makes me feel like going back home. I would especially thank Jack from your concierge team and your front desk ladies for making my stay comfortable and enjoyable. I was touched by the caring of your duty manager on 27th March, he sent me a cup of warm coffee with a pack of snacks before my departure in the early morning, it was something to be remembered and worth mentioning to all my families and friends. ( unfortunately, I forgot his name while I was in a rush.) Your hotel has set a top benchmark for excellence in hospitality and quality, and I would return to stay at Peace Hotel for my future visits to Shanghai. Thank you once again for making my memorable stay after my 3 years return.
463jackm ビジネス - トリップアドバイザー認証口コミ
From the moment you walk into this grand old hotel, you are greeted by exceptional and friendly service. From the door boy to reception to the various people walking around the property, they are just wonderful. The room itself was beautiful and the experience was just great. If there’s one thing that I would complain about, it’s the price in their Deli restaurant. Had 3 club sandwiches and 6 local beers and the cost was over US$200. Each club sandwich was around US$50, which is outrageous. So that is literally the only thing I can say - watch expenses within the hotel but aside from that, really perfect experience in a perfect location.
Dear Valued Guest, On behalf of our entire ream, I would like to sincerely thank you for coming to stay with us as well as taking the time to share your experience. I am so delighted to see that our staff provided such excellent service that provided such good memories. We look forward to having you back in the near future.
Perfect stay! Top notch hospitality!
wandering_dive_geek Solo travel - トリップアドバイザー認証口コミ
Booked a staycation for my birthday.. I wish it falls close to weekend so I can stay longer not worrying about work. The service is consistent with other Fairmont properties, outstanding! I loved the Fairmont Norfolk in Nairobi where I used to stay a lot during business trips years ago and I must say Peace Hotel is the equivalent in China. All the staff are polite and mostly everyone speak English (not common in Shanghai)! It was a last minute decision and booking via phone through Melissa (or Marissa) was quick, hassle-free, no deposit required. Check-in and check-out in Club Lounge was fast. Hotel tour by charming Hebe was very good. She shared many interesting facts about the hotel with pride, you can tell she loves the hotel and her job. She mentioned abt the Old Jazz Band documentary film and I asked if it is on the Chinese apps like Youku. Next thing was someone called in my room and asked when I would like to see the film and they will arrange it for me! That is customer service at highest level! Staff in the Club Lounge and Jazz bar were all very nice, polite and very welcoming. Food in the lounge were set menu. I totally enjoyed the Jazz bar, which was the highlight of my stay. The guy taking drink orders was very nice and always smiling. I enjoyed the music, food and 3 glasses of champagne! :D They even played a birthday song for me and gave me a cake! Room was spotless, very clean! It's perfect. It even has a Bose mini speaker! I particularly love the bathroom, very spacious and elegant too. They provided bath salts. I love that there is an international news channel, CNN. There's plenty of drinking water and coffee capsules. Got welcome fruits and chocolates and a birthday cake! First room I got with city view was just just walls across and I mentioned to the staff how disappointed I was. While I was on hotel tour a guy came and asked for my key to have my things moved to a room with better view! What a really nice gesture! Breakfast was very good with lots of options. I chose western food but lots of Chinese food too. In-room Dining was also very good, prepared quite fast and yummy! Can't wait to be back over a weekend! Don't book any other hotel in Shanghai! This is the best!
Thank you so much for taking time to share with us about your recent stay at Fairmont Peace Hotel and for recognizing in particular our superstars Melissa and Hebe! We are delighted to read that they both played such a key role in ensuring your stay with us in Shanghai was so enjoyable and memorable. We will ensure they are recognized in our staff recognition program which we celebrate every month. It is so rewarding for the whole team to receive such positive recognition that their action in engaging with our guests and gives us great pleasure to read that they were instrumental in making your experience in Shanghai so enjoyable and memorable. We all sincerely look forward to welcoming you back to the Fairmont Peace Hotel once again.
Jess S Couples - トリップアドバイザー認証口コミ
Stunning Hotel, beautiful rooms and outstanding staff. We had more what I would call a suite of rooms rather than just a room. Everything was spotlessly clean and had everything you can possibly imagine that you may need. This Hotel was such a delight.
Dear valued guest, thank you for taking the time to share you comments on your recent stay with us. Delighted to read that our team and room helped make you stay so enjoyable and memorable. We do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again.
XChina Solo travel - トリップアドバイザー認証口コミ
Thank you Michael, Stevie and the team for a splendid time. It felt like being part of history, so much to discover and appreciate. The weather was a little gloomy but it was worth the trip, the team also had COVID testing around the block and also had tests done- check with the concierge if they have testing that day!
Thank you for taking the time to write about your recent stay at the Fairmont Peace Hotel. We're so happy to read that you enjoyed your stay with us and we look forward to welcoming you back when you are in Shanghai for your next trip.
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