I start this report in not a good frame of mind! When We arrived at the reception they could not find my booking even though made through the website - and despite my showing my membership card! They eventually apologised as he could not find it when we arrived but did subsequently. The internet connection either did not connect or kept dropping out resulting in having to try and reconnect it! Which it did not! The pillows supplied on the bed were to say the least unacceptable small square hard blocks and not to the normal standard! The final straw was when we decided to eat in the restaurant having been given a plastic coated menu for the day - a Saturday evening! The first course choice was reasonable and we chose two starters which were acceptable. However having chosen the paella as the main course we were absolutely amazed to receive a glass bowl which had obviously been frozen, and then either reheated or microwaved! If one receives a formal menu one expects it to be food cooked by an in-house chef! This obviously was not the case as the attached photograph reflects of the pot and description on the lid! (Cannot attach!) If your hotels are not providing in-house chef prepared food - then we should be advised in advance of the food being made available - not prepared off-site and reheated in an oven microwave! A very disappointing result in what is supposed to be a quality hotel chain! The same approach was taken in the Mercure Rennes I reported on recently - which was the same aporoach for room service - as the restaurant was not open on a Sunday - not acceptable! All in all, if this is a standard brought about by Covid - then tell the members and they can make alternative arrangements using Trip advisor - who will get a copy of this review on the file! I am afraid support of Accor Group will wane if this is the standard now being set in your hotels! Not good enough 1 out of 10 scale!

The hotel was absolutely fine. we chose the hotel for location. The room was fine and staff very friendly on reception. Breakfast staff were not very friendly. we chose the hotel as we were visiting our daughter at Art school in Nantes.

Nice hotel at the border of the river. check inn was the faster you are away the better..... nice clean room and bathroom. breakfast ok friendly staff. at the bar you needed some time and the staff from the restaurant was asking after 15 min was i needed to drink ( Lucky me ) the bar staff was ????

Novotel Nantes Centre bord de Loire is a nice hotel, close to the Loire river. The rooms are of a good size and clean. It's well located in a way that you have the river closed but also you're not far away from the city center. You can walk there (15 min approx) or you can take the tram and it's just 2 stations away.

Really nice place to stay and a good value for money. River view rooms are specially nice. Strongly recommended for all kind of visitors. conveniently located. Food too is good along with reasonably nice service.

We choose this hotel because it is near the city center and the "Les Machines de l'île". It has private parking and kids stay for free. The room is quite small with the extra bed unfolded but convenient enough. The breakfast was great, choice in artisan breads, very good coffee, a selection of cakes, fresh orange juice and very friendly and helpfull service. Tip: The Nantes 24 pass is valid for 25 hours after activation, so if you activate the card at 12:00 on monday it is valid till 13:00 hours on tuesday. So first plan your day and then buy the pass. If you want to go to the "Les Machines de l'île" then best time to go is directly at 10:00 in the morning. We also did the boattrip, visited the jules Verne museum and used the tram all on the Nantes Pass.

Hotel quite close to city centre on riverside with free parking. Breakfasts were very good - typical Novotel hot & cold buffet and a good example. Booked family room but was unavailable when arrived so were given two 'luxury' rooms. We're used to Novotel hotels and had no complaints at our stop here - would go back.

I always find hotel beds to be too hard and this one was no exception. Everything else was very good. The hotel is only 10 minutesd walk from the centre of Nantes and I walked into the centre and visited the Christmas Market before having a simple stroll back to the hotel. I parkes in the underground garage which was a little tight for parking but part of that was due to my car being right hand drive.

This basic hotel stands on the banks of the Loire and just outside the city centre. However, the staff are wonderful and attentive. We had good food, a good room and a lovely waitress. Nantes is a beautiful city and we especially enjoyed following the "green line" walk that took us effortlessly around the main parts.

Very handy location on the island at Nantes- could have spent ages walking around the island ( down by the mechanical elephant etc) let alone venturing on to the " mainland" of Nantes and the lovely old streets.We had great views of the Loire from our window. Friendly staff, good breakfast, parking on site.

Although not directly in the city centre this hotel is really well located for access to the city either by tram or on foot .The hotel is very comfortable with good sized rooms. The hotel could be a bit more tourist friendly though . We were not informed on arrival that breakfast finished at 9. 30 am on weekdays and so we missed breakfast on our first morning . The restaurant is really self service in the morning but it would be nice to be greeted and shown where everything is . The tram stop is directly outside the hotel and was excellent for access to the centre.

I enjoyed the stay a lot - fine hotel and garage - and excellent service. Small restaurant with good choice on the menu. View to the river and within walking distance from downtown. Price was reasonable - so I can recommend this hotel

Staff was very nice. Hotel comfortable. Good location. Good breakfast. nothing else to add. nothing else to add. nothing else to add. nothing else to add. nothing else to add. nothing else to add. nothing else to add.