Hotel Mercure Nantes Centre Grand Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 139

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Hotel Mercure Nantes Centre Grand Hotel - Image 1
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4 Rue du Couedic, Accès GPS Zone Pietonne :, N 47°12'48.91" W 1°33'24.19", 44000 NANTES, Francja

Opis

O hotelu

  • Hotel w centrum miasta, z prywatnym krytym parkingiem

  • 5 minut tramwajem od dworca kolejowego SNCF, 15 minut autobusem od lotniska

  • Pokoje i apartamenty rodzinne

  • Oferta cateringowa 24/7 serwowana do pokoju

  • Specjalnie opracowana oferta na seminaria uwzględniająca wyznaczoną osobę do kontaktu

Nasze pokoje

Lokalizacja hotelu

Hotel Mercure Nantes Centre Grand Hotel

4 Rue du Couedic, Accès GPS Zone Pietonne :, N 47°12'48.91" W 1°33'24.19"
44000 NANTES
Francja

Pozycja GPS:47.214005, -1.557058

Telefon
Faks +33 2 51 82 10 10

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.6/5  Liczba opinii: 1 139

Ocena TripAdvisor  4.1/5  Liczba opinii: 1 299

Certyfikat Doskonałości 2025

Our #1 for Nantes - excellent in every way, outstanding staff

Ocena na stronie TripAdvisor 5.0/5

ASASG_7 Opinia zatwierdzona w TripAdvisor

Outstanding hotel. Coming from the train, hopped #1 tram to Commerce, 1 block from hotel, which is in the lovely pedestrian zone. Rooms was large, excellent bed & bedding, WC was sleek, nice to have a little fridge & bathrobes. Our "Priviledge" Room also had a Juliet balconey overlooking the walkway, lovely for a breeze yet soundproof. Common rooms have simple elegance (lobby, bar, restaurant). Didn't use the gym, but ironing room was handy! Great area for seeing sights, restaurants & shops. BTW our impressions of this hotel started out great in the first minutes because of the young lady at reception, Julie,who greeted us the afternoon of Nov 2nd. Rarely do we meet someone so flawless in every aspect. She was warm, friendly and very efficient. Provided an excellent room, clear information and made sure we were aware of all the hotel offers. After giving us our keys (without having to ask, 2) she asked if there was any other way she could help make our visit better. One has the feeling she will be succesful in any profession but she is certainly perfectly suited to hospitality. This is definitely our No #1 for Nantes on any return trip.

Dear guest, Thank you for your wonderful feedback regarding your recent stay at Mercure Nantes Centre - Grand Hôtel. We are delighted to learn that you found our location convenient and enjoyed the various amenities in your Privilege Room, including the terrace and the comfortable bedding. It is rewarding to know that you appreciated the elegance of our common areas and found our ironing room to be beneficial during your stay. We are especially grateful for your kind words about our receptionist, Julie. Her dedication to providing exceptional service embodies the values we strive to uphold at our hotel. It is heartening to hear that she made such a positive impression on you, and I will be sure to share your compliments with her. We look forward to welcoming you back to our hotel on your next visit to Nantes.

I wont be back

Ocena na stronie TripAdvisor 2.0/5

Crispness Couples - Opinia zatwierdzona w TripAdvisor

Firstly, there is too much choice in Nantes, so I won’t return here. We had 2 nights in Nantes, to see the sights and experience the city. This hotel was not the place to do it from. Everything was just functional. No one on staff seemed inclined to go the extra kilometre. I had booked a Privilege room, which seemed to be a slight upgrade when booking, but frankly it wasnt worth anything extra. The room was very small, and particularly in the area of the hallway, toilet and shower room, it was poorly configured. There were too many doors, light switches, etc and in all the wrong places. I am a large person and there was insufficient room for me to comfortably bend over and spit into the sink after washing my teeth. The shower has 2 heads, a manual head and a large overhead grill built into the ceiling. Switching between them requires a valve to be pulled out before turning on the tap. The problem there is that the only way to do this means you get soaked with cold water while turning it on. The toilet was similarly small. The bed was comfortable and linens were good quality. The Privilege room meant we received a very small box of biscuits left on the bed for us on arrival. The box was cardboard and not airtight meaning that the biscuits were soft and inedible. There was a strange radio-thing on the bedside table. Perhaps it was a smart-speaker/alarm radio. It was just taking up space which I needed for my own devices. But untangling it from the telephone cables just to place it on the floor was a real chore. Breakfast was adequate. The nespresso machine was for decaff coffee, but wasnt working properly on the 2nd morning. The fresh fruit selection (my breakfast preference) was only adequate. The bread and hot food was good. The staff all seemed disinterested and purely functional throughout. None smiled or wished me a “bonne journée” I will choose a different hotel next time I am overnighting in Nantes

Dear guest, Thank you for sharing your feedback regarding your recent stay with us. I regret to learn that your experience did not meet your expectations, particularly concerning the layout and functionality of the Privilege room. We appreciate your insights about the room configuration and the shower system, as this information is valuable for our ongoing assessments. I am pleased to hear that you found the bed comfortable and appreciated the quality of the linens. However, I understand your disappointment with the biscuits provided in your room and the issue with the Nespresso machine during breakfast. Your comments about the breakfast offerings have been noted, and I will ensure they are addressed with the team. It is concerning to hear that our service did not reflect our commitment to hospitality. We strive to create a warm and engaging environment for our guests, and your observations will be shared with the team to reinforce this standard. Thank you once again for your feedback, and I wish you the best in your future travels. David Chevalier Accommodation Manager

Access is easy

Ocena na stronie TripAdvisor 4.0/5

Macanta_38 Opinia zatwierdzona w TripAdvisor

We stayed in this hotel for 4 nights. I have read a lot of reviews about the difficulty in accessing this hotel. I decided to write a review mainly to reassure you that there is really no problem in arriving at the hotel and car park. You will receive / you can request directions to the hotel/ parking. The directions are straightforward. If your are coming from Brittany your enter '6 rue de L'Arche Seche ' into your GPS. When your reach this point your will meet a barrier and the hotel will give you a code to raise this and allow you to continue. Once you enter the semi-pedestrian zone, take the first left into' Rue Commandant Boulay'. then immediately right into Rue du Couedic. You will meet an intersection or crossroad called Rue D'Orleans. Cross this and continue along Rue du Couedic. About 200 metres you will see part of the Mercure hotel on your left . Take the first left in front of the restaurent 'l'Entrecote' into Rue Sainte Catherine. The main entrance of the hotel and parking are on this street. Drop your bags off at the hotel and head to the parking 30 metres nearby. I think the main reason people get lost is they turn left at Rue D'Orleans instead of going ahead. Even we nearly did this. Remember also when your leave the hotel ask for the special directions. Again do not turn into Rue D'Orleans! This hotel is excellently situated to access all the attractions. Have a good stay.

Dear guest, We thank you for taking the time to share your experience with us. We sincerely thank you for your detailed and accurate feedback regarding access to our establishment. Your clear and rigorous instructions will undoubtedly be of great help to our future clients, especially in order to facilitate their arrival and avoid any confusion. We are also pleased that you enjoyed the privileged location of our hotel, ideally located for accessing the main local attractions. Looking forward to welcoming you again, please accept, dear guest our best regards. Erin AUCHER Executive Assistant

central hotel

Ocena na stronie TripAdvisor 4.0/5

cherryblossom2014 Opinia zatwierdzona w TripAdvisor

An excellent hotel situated in the Centre of Nantes. Hotel staff were very friendly and helpful and although I arrived several hours earlier than check in time the receptionist allowed me to check in as a room was ready. My room was spacious and clean tea,coffee and a kettle were provided which is always a bonus. The breakfast room was large and airy and the variety of food available was ample. I enjoyed my stay and would stay again.

Dear Guest, Thank you very much for your wonderful feedback and for taking the time to share your experience at the Mercure Nantes Centre Grand Hôtel. We are delighted to read that you enjoyed your stay, appreciated the comfort and cleanliness of your room, as well as the quality and variety of our breakfast. We are especially pleased to know that our team made you feel welcome and that we could accommodate your early check-in. Your kind words will be shared with the entire team, and they will be thrilled to know they helped make your stay enjoyable. We look forward to welcoming you back on your next visit to Nantes! Kind regards,

Good value central hotel.

Ocena na stronie TripAdvisor 4.0/5

hunterannemarie6 Couples - Opinia zatwierdzona w TripAdvisor

A central hotel with underground parking. We paid €129 including the parking for a double room. The room was very compact but with everything you need including bathrobes. We did name it the ‘4 door’ hotel because the room, toilet, shower and bedroom doors all opened in on one another - not a great design! It is a semi pedestrian area so you will need instructions on how to navigate the bollards.

Dear Guest, Thank you for taking the time to share your experience following your stay at the Mercure Nantes Centre Grand Hôtel. We’re glad to hear that you appreciated our central location, the convenience of our underground parking, and the thoughtful amenities in your room, such as the bathrobes. We do acknowledge your comment regarding the room layout — thank you for pointing it out with a touch of humour! Your feedback is valuable and helps us in continually improving the comfort and functionality of our spaces. As you mentioned, our hotel is located in a semi-pedestrian zone, and we always recommend contacting us prior to arrival so we can guide you through the access instructions for the bollards. We hope to have the pleasure of welcoming you again on your next visit to Nantes. Best regards,

Partner: TripAdvisor

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