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曼谷白金水门诺富特酒店 4 星

客户意见评级 4.3/5 9,255 评论

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曼谷白金水门诺富特酒店
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+ 26 服务

酒店其他优惠

  • 免费无线网络、宽敞的办公区、平板电视

  • 可欣赏城市景观的屋顶酒吧和无边游泳池

  • 国际海鲜自助餐

  • 5 间布局灵活的会议场所,可承办专业的商务活动

  • 靠近水上的士,设有前往暹罗百丽宫、BTS Chidlom 轻轨站和暹罗的免费穿梭巴士

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 3至6岁儿童俱乐部
  • 全禁烟宾馆
  • 使用空调
  • SUVARNABHUMI付费服务
  • 酒店使用的语言
  • 接待处全天候开放
  • 延迟至下午 5 点退房付费服务
  • 干洗/熨烫
  • 换汇
  • 行李员
  • 礼宾服务
休闲和活动
  • 室外不加热游泳池
  • 健美中心
  • 桑拿浴
  • 3至6岁儿童俱乐部
餐饮
  • 早餐付费服务
  • 1 餐厅
  • 2 酒吧
  • 客房服务
商务服务
  • 7 会议室
  • Web Corner on a Mac
  • 自助商务中心
  • 提供复印/打印服务

酒店位置

曼谷白金水门诺富特酒店

220 Petchaburi Road
Ratchatevee
10400 曼谷
泰国

电话: +6622091700

传真: (+66)2/1607200

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • BUS :  2, 11, 23, 60,93 Platinum Fashion

  • AIRPORT RAIL LINK :  RATCHAPRAROP

  • BTS - BANGKOK SKYTRAIN :  Chidlom or Ratchathewi

  • 乘飞机

    DON MUANG 达到 26公里 / 16.16 英里

  • 乘飞机

    SUVARNABHUMI 达到 30公里 / 18.64 英里 - 班车服务 付费

  • 乘火车

    HUA LUM PONG 达到 7公里 / 4.35 英里

GPS :13.750226, 100.54581

我们的客房

高级房:享受工作与宁静,我们的高级房融合了现代风格的装饰、人体工学的舒适设计和各种高端设施:大双人床或两张单人床、纯平电视、免费 WIFI 上网、保险箱。可容纳 2 位成人和 1 位儿童。 独一无二的体验,工作休闲两相宜。行政房为您提供 VIP 待遇!可使用高级酒廊(供应早餐和晚间鸡尾酒);配备舒适的双人床、纯平电视和免费 WIFI 上网。可容纳 2 位成人和 1 位儿童。

标准房,配备 1 张双人床

  • 最多人数: 3
  • 面积: 从 22 / 237 sq ft
  • 景色: 位于花园旁边, 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

高级房,配备 1 张特大床

无障碍房间
  • 最多人数: 3
  • 面积: 从 23 / 248 sq ft
  • 景色: 位于花园旁边, 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

高级房,配备 2 张单人床

  • 最多人数: 3
  • 面积: 从 23 / 248 sq ft
  • 景色: 位于城市边, 位于花园旁边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

豪华房,配备 1 张双人床

  • 最多人数: 3
  • 面积: 从 27 / 291 sq ft
  • 景色: 位于城市边, 位于花园旁边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

豪华房,配备 2 张单人床

  • 最多人数: 3
  • 面积: 从 27 / 291 sq ft
  • 景色: 位于花园旁边, 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

特级公园景观房,配备 1 张双人床

  • 最多人数: 4
  • 面积: 从 27 / 291 sq ft
  • 景色: 拥有公园景观 *

视情况而定

配备 2 张单人床的公园景观高级房

  • 最多人数: 4
  • 面积: 从 27 / 291 sq ft

家庭房

  • 最多人数: 4
  • 面积: 从 27 / 291 sq ft

行政公园景观房,配备 1 张特大床

  • 最多人数: 4
  • 面积: 从 27 / 291 sq ft
  • 景色: 位于花园旁边, 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

行政公园景观房,配备 2 张单人床

  • 最多人数: 4
  • 面积: 从 27 / 291 sq ft
  • 景色: 位于花园旁边, 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)
客房

酒店餐厅和酒吧

THE SQUARE RESTAURANT

美食类型: 国际

The Square offers a trendy and chilled out dining venue with a large selection of International, Asian and Thai favorites. Daily buffets and "A la carte" selection.

午餐

12:00 - 15:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

18:00 - 22:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

PLATINUM LOUNGE

非合约照片

白金酒廊环境高雅,是与朋友畅谈聊天、休闲聚会或者购物之后恢复精力的绝佳去处。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

BAR9 BEER GARDEN

非合约照片

供应各式鸡尾酒、鲜榨果汁和全天候供应的小吃;池畔酒吧是日落时分在曼谷天际线下放松身心的绝佳去处。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:7

  • 最大面积:270 平方米

  • 最大容量:320 个人

  • 最大宴会容量:180 个人

了解更多信息


曼谷白金水门诺富特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.3/5

9,255 评论

tripadvisor

TripAdvisor 评级 4.5/5

5,406 评论

2020 TripAdvisor 卓越认证
卓越奖 2020

Excited but then disappointed

Tripadvisor 评级 2.0/5

Lannalife 11/11/2020 经 TripAdvisor 认证的评论

If you're for a really comfy bed this is the place for you! If you're looking forward to a wonderful breakfast you'll be disappointed. If you're hoping to enjoy the benefits of the executive wing don't do it! It's just not worth the money. I booked 2 rooms on the executive floor hoping to simply unwind and enjoy but alas, with only 2 different "snacks" to choose from (both of which were very cold!) and a limited stock of drinks and an uninviting area (very small & cramped I might add) it was such a disappointment we never went back to the lounge. The real plus, though, on the executive floor were our rooms (both corner rooms)! They were spacious and the bathroom had a his & hers basin, a bathtub, a seperate shower room and a separate toilet. If you're simply wanting to enjoy the executive wing and don't care about the executive lounge then go ahead and book it. I wouldn't. Simply because I don't think it's worth the extra money.

Dear Lannalife, Thank you for sharing your feedback with us on TripAdvisor. Please allow us to extend sincere apology on not having met some of your expectations. The point you raised about the non response and the overall speed of service has been duly discussed with the management of the hotel and department concerned for immediate improvement in these areas. We nonetheless hope that you were able to enjoy your stay with us and that we shall have the pleasure to welcome you back to Novotel Bangkok Platinum Pratunam again soon. With kind regards, Mark Reyes Asst. Executive Lounge Manager

位置好

客户意见评级 4.5/5

C. 家庭住宿 - 15/10/2020 所有已确认评论

酒店整潔,位置近商場方便購物

还可以

客户意见评级 2.5/5

L. 情侣住宿 - 05/10/2020 所有已确认评论

Checj in当晚櫃台的男工作人员讲话没礼貌 语气还有点看不起人的 让人感觉很不好

尊敬的 Arraya L.: 十分感谢您花时间告诉我们有关您在 Novotel Bangkok Platinum Pratunam 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Novotel,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启 Novotelbangkokplatinum.com

不好体验

客户意见评级 0.5/5

Jing A. 朋友住宿 - 29/03/2020 所有已确认评论

我从飞猪网站订的房,并且已经交了全款,入住的时候前台说已经付过款了,退房时也没说没付款。可是当我回到中国的时候,他们没有经过我的同意把我付押金的信用卡扣了房费,并且说飞猪没有付款。我问了飞猪,飞猪那边说在订房时你们公司就已经从他们账户扣款了,不存在不付款的情况。希望尽快给我解决。我并没有同意你们扣我的信用卡,你们私自扣钱,这不应该,我的信用卡使用一定是不安全了!房间是飞猪订的,你们为什么还要扣我的钱?

Dear Ms. A., Thank you for taking your valued time to tell us about your experience at the Novotel Bangkok Platinum Pratunam. I regret to hear that your experience did not meet your expectations, please allow me to express my sincerest apologies. further to the inquiry for room charge, we have processed refunding to your credit card account as soos as we got confirmed from the travel agent regarding the payment method. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your kind sharing the experience concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chagkraphan Kongchag (Ed) Front Office Manager

服务不错

客户意见评级 5.0/5

Ke Z. 单人住宿 - 23/03/2020 所有已确认评论

服务到位,态度好

尊敬的 Ke Z.: 感谢惠赐有关下榻 Novotel Bangkok Platinum Pratunam 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Novotelbangkokplatinum.com

方便

客户意见评级 5.0/5

H. Y. L. 情侣住宿 - 12/03/2020 所有已确认评论

我覺得衞生可以再提高點

位置好,性价比极高

客户意见评级 5.0/5

匿名 单人住宿 - 11/03/2020 所有已确认评论

在泰国住过几家酒店,就属暹罗广场附近的公主酒店和中心世界广场的Novotel最好,尤其是Novote,优惠的价格和极好的入住体验是性价比最高的一家酒店

位置好

客户意见评级 4.0/5

K. C. T. 朋友住宿 - 10/03/2020 所有已确认评论

早餐要改善,款色小

方便出行

客户意见评级 4.5/5

Guoyulin 商务住宿 - 27/02/2020 所有已确认评论

周边方便,早餐一般

尊敬的 Yulin G.: 感谢惠赐有关下榻 Novotel Bangkok Platinum Pratunam 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Novotelbangkokplatinum.com

Overall

Tripadvisor 评级 5.0/5

boeyboey99 16/02/2020 经 TripAdvisor 认证的评论

Location is great. All are within several minutes walking distance supermarket, Central World, night markets and Platinum Fashion Mall to BTS railway Chitlom. Food can be found everywhere near the hotel.

Dear boeyboey99, I was so glad to read your review following your stay with us at Novotel Bangkok Platinum Pratunam. Our aim is to ensure we only deliver the best service, culinary experience and facilities to our guests so we are pleased that we have met your expectations. Furthermore, the culinary offering such as our Premium & Seafood Dinner Buffet at the SQUARE restaurant , the Best Seafood and Premium International Buffet in Bangkok that everyone is talking about! Is a must try. If you like premium dishes from around the world, you will love our newest Premium International & Seafood Buffet. Start with Wagyu steak, Kurobuta steak, Wagyu sushi amiyaki, dim sum with premium ingredients such as scallop, rock lobster, and jumbo crab. If you like Western dishes, we have various kinds of pasta with truffle cream and truffle salami. Or you can savour this East-meets-West risotto chicken rice with foie gras on top. For Thai food lovers, get ready to try Wagyu and Kurobuta Thai style noodle and glass noodle with tiger prawn. The team can't wait to welcome you back again. With kind regards, Kritsayapron Vachirachodhithada Guest Experience Manager

Room for improvement

Tripadvisor 评级 3.0/5

aestrada12 02/02/2020 经 TripAdvisor 认证的评论

The initial greetings as a Club Accor member was a very warm one, with the Guest Officer upgrading my room and offering other extended services. However, I did experience 3 particular issues: 1. Leak in the room was not fully addressed. To be fair, initial response was quick and leak was addressed temporarily but again presented itself in the following night. 2. Upon check-in, couldn't help but notice hairs still lying around in the bathroom. 3. Elevators are not room key secured. With above, I didn't feel that the experience was value for the money. But location-wise (very convenient to airport, trains), nice pool area and the staff are just super. 50-50 with much room for improvement.

地点適中,交通方便

客户意见评级 4.5/5

C K. L. 朋友住宿 - 26/01/2020 所有已确认评论

房间大小適中,光線充足,景觀開揚。前台人員,樂於助人,如果可以,增添一些会説華語的,更加完善。

Dear Value Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Kritsayapron Vachirachodhithada Guest Experience Manager Novotelbangkokplatinum.com

Wonderful Holiday in Bangkok

Tripadvisor 评级 5.0/5

mnkusuma 25/01/2020 经 TripAdvisor 认证的评论

Recently we stayed for 4 nights in Novotel Bangkok. The hotel has the best location, connected to the Platinum shopping centre, and within walking distance to other shopping centres, i.e. Isetan, Central world, Market, Gaysorn, BIG etc. There is also free shuttle to Siam Paragon, which is actually still within walking distance. Just across the road there is the famous Kuang Heng Pratunam chicken rice and a lot of other local foods. The water taxi to go to some BTS station is very near and we can also walk thru to the BTS station thru some malls from the 2nd floor. The service of the hotel is very good, the room is clean and has all that we need. There is also a tour desk in the 6th floor, easy to book tours. Overall we have a very wonderful holiday while we stayed in Novotel Platinum.

Dear mnkusuma, Greetings from Novotel Bangkok Platinum Pratunam. We are exceptionally delighted to know you enjoyed your stay and will certainly convey your generous compliments to our colleague who strives hardest to ensure all guests enjoy a great stay experience. We agree the location is superb for both leisure stay and business stay as we are located right in the middle of Bangkok’s fashion and shopping district. The hotel connects you to the main tourist attractions in the area with Bangkok’s Skywalk. It is just a minute walk to Central World Shopping & Convention Centre, Big-C, Siam Paragon, Siam Centre, Siam Square, MBK. Likewise, Neon Market and Pratunam Market are also just steps away. We believe that our service is what truly sets us apart from our competitors and reading your great comments just enforces our belief. We hope to welcome you back to our Hotel in Bangkok in the near future. With kind regards, Kritsayapron Vachirachodhithada Guest Experience Manager

Great hotel

Tripadvisor 评级 4.0/5

clementetravels 25/01/2020 经 TripAdvisor 认证的评论

The rooms are very clean. The bed was very good and comfy. Location is excellent for shopping. Very close to malls and night market. Did not get to try the breakfast so I cant comment on that. Over all experience was good.

Dear clementetravels, Thank you for taking the time to post a lovely review of your stay at Novotel Bangkok Platinum Pratunam. We agree the location is superb for both leisure stay and business stay as we are located right in the middle of Bangkok’s fashion and shopping district. The hotel connects you to the main tourist attractions in the area with Bangkok’s Skywalk. It is just a minute walk to Central World Shopping & Convention Centre, Big-C, Siam Paragon, Siam Centre, Siam Square, MBK. Likewise, Neon Market and Pratunam Market are also just steps away. We very much hope that we will have the opportunity of offering you a very warm welcome on your next visit to Bangkok. Many special offers and benefits are available when you book direct with us and in advance to save more on our website. With kind regards, Kritsayapron Vachirachodhithada Guest Experience Manager

PRIME PROPERTY POOR SERVICE

Tripadvisor 评级 3.0/5

nsnjewellers 25/01/2020 经 TripAdvisor 认证的评论

The front desk or Reception staff at the hotel are the face of the hotel. They are normally the only people you interact with during your stay. this front desk staff was rude and not courteous and were fighting with us by charging baht 500 for ever half hour of delay during check out. although we loved the location and proximity to the entire shopping district. Rooms were clean and hotel is overall good.

Dear nsnjewellers, Thank you very much for taking the time to let us know about your recent stay at Novotel Bangkok Platinum Pratunam. I can only apologize that there were aspects of your stay that you felt were less than perfect. In order to maintain high standards of service and comfort, feedback like yours is essential. The point you raised about the reception and the overall service has been duly discussed with the management of the hotel and department concerned for immediate improvement in these areas. We nonetheless hope that you were able to enjoy your stay with us and that we shall have the pleasure to welcome you back to Novotel Bangkok Platinum Pratunam again soon. With kind regards, Kritsayapron Vachirachodhithada Guest Experience Manager

Great hotel and location

Tripadvisor 评级 5.0/5

mikeJ6211YR 24/01/2020 经 TripAdvisor 认证的评论

The buffet is probably on of the best in Bangkok. Dont miss that one. The pool area only have cabanas so of you want fix your tan it can be gard for your back. Ifyll fel hungry at the pool maybe you should walk down to McDonalds. The carbonara I ordered was the smallest portion I ever seen. Not even a new born child world be full of that one. Otherwise the hotel is excellent in every way.

Dear mikeJ6211YR, Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We regret to learn of your experience during your stay with us. We will review and improve our service quality so as to better meet our guests' expectations. Nonetheless, we hope to welcome you back to our Hotel in Bangkok in the near future. With kind regards, Kritsayapron Vachirachodhithada Guest Experience Manager

舒服自在服務人員都非常友善讓我在泰國的日子也不想去別的飯店了

客户意见评级 5.0/5

吳. 朋友住宿 - 18/01/2020 所有已确认评论

我第一次去泰國自助旅行 英文也不太會 但是飯店的服務人員都非常的友善而且理解能力很強 飯店環境跟位子超級好 客房付費服務的按摩技術也非常好 特別推薦他們的餐點 不論是早餐的自助吧或者客房服務的餐點 都非常非常的美味 強推!!未來我去泰國自助旅行這裡會是我唯一的選擇

很棒!

客户意见评级 4.5/5

心. 家庭住宿 - 17/01/2020 所有已确认评论

地理位置好,早餐不错,泳池也不错,适合自由行。

Excellent Location! Excellent Service!

Tripadvisor 评级 5.0/5

SaiWunna Family - 08/01/2020 经 TripAdvisor 认证的评论

The location is unbeatable, walking distance to high end shopping like Central World and Siam Paragon and local shopping mall like Platinum mall and Prathunam market. The hotel is very clean, excellent service and we really enjoy our stay there.

Dear SaiWunna, Thank you so much for your review and I am delighted that you had an enjoyable stay with us. We agree the location is superb for both leisure stay and business stay as we are located right in the middle of Bangkok’s fashion and shopping district. The hotel connects you to the main tourist attractions in the area with Bangkok’s Skywalk. It is just a minute walk to Central World Shopping & Convention Centre, Big-C, Siam Paragon, Siam Centre, Siam Square, MBK. Likewise, Neon Market and Pratunam Market are also just steps away. We hope to welcome you back to our Hotel in Bangkok in the near future. With kind regards, Kritsayapron Vachirachodhithada Guest Experience Manager

Nice and Good

Tripadvisor 评级 4.0/5

SSanto87 Friends getaway - 07/01/2020 经 TripAdvisor 认证的评论

Enjoy my stay in Novotel Platinum for holiday. Good service. The lobby hotel has a good ambiance with high ceiling. The room is spacious with big king size bed. Many shopping places around the hotel. There is a bar in 9 th floor with open air and nice view. The concierge is also very helpfull. From the hotel is also easy access to Suvharnabhumi Airport. Thanks.

Dear SSanto87, Thank you so much for your review of the Novotel Bangkok Platinum Pratunam. I’m pleased to hear you enjoyed the location of our Bangkok Hotel. It is so pleasing to read that the service was efficient and that we made sure that all your needs were met and your vacation was joyful throughout. I have passed you kind words to all the team who really do appreciate it. Regards, Kritsayapron Vachirachodhithada Guest Experience Manager

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