酒店整潔，位置近商場方便購物

Checj in当晚櫃台的男工作人员讲话没礼貌 语气还有点看不起人的 让人感觉很不好

我从飞猪网站订的房，并且已经交了全款，入住的时候前台说已经付过款了，退房时也没说没付款。可是当我回到中国的时候，他们没有经过我的同意把我付押金的信用卡扣了房费，并且说飞猪没有付款。我问了飞猪，飞猪那边说在订房时你们公司就已经从他们账户扣款了，不存在不付款的情况。希望尽快给我解决。我并没有同意你们扣我的信用卡，你们私自扣钱，这不应该，我的信用卡使用一定是不安全了！房间是飞猪订的，你们为什么还要扣我的钱？

服务到位，态度好

我覺得衞生可以再提高點

在泰国住过几家酒店，就属暹罗广场附近的公主酒店和中心世界广场的Novotel最好，尤其是Novote，优惠的价格和极好的入住体验是性价比最高的一家酒店

早餐要改善，款色小

周边方便，早餐一般

Location is great. All are within several minutes walking distance supermarket, Central World, night markets and Platinum Fashion Mall to BTS railway Chitlom. Food can be found everywhere near the hotel.

The initial greetings as a Club Accor member was a very warm one, with the Guest Officer upgrading my room and offering other extended services. However, I did experience 3 particular issues: 1. Leak in the room was not fully addressed. To be fair, initial response was quick and leak was addressed temporarily but again presented itself in the following night. 2. Upon check-in, couldn't help but notice hairs still lying around in the bathroom. 3. Elevators are not room key secured. With above, I didn't feel that the experience was value for the money. But location-wise (very convenient to airport, trains), nice pool area and the staff are just super. 50-50 with much room for improvement.

房间大小適中，光線充足，景觀開揚。前台人員，樂於助人，如果可以，增添一些会説華語的，更加完善。

Recently we stayed for 4 nights in Novotel Bangkok. The hotel has the best location, connected to the Platinum shopping centre, and within walking distance to other shopping centres, i.e. Isetan, Central world, Market, Gaysorn, BIG etc. There is also free shuttle to Siam Paragon, which is actually still within walking distance. Just across the road there is the famous Kuang Heng Pratunam chicken rice and a lot of other local foods. The water taxi to go to some BTS station is very near and we can also walk thru to the BTS station thru some malls from the 2nd floor. The service of the hotel is very good, the room is clean and has all that we need. There is also a tour desk in the 6th floor, easy to book tours. Overall we have a very wonderful holiday while we stayed in Novotel Platinum.

The rooms are very clean. The bed was very good and comfy. Location is excellent for shopping. Very close to malls and night market. Did not get to try the breakfast so I cant comment on that. Over all experience was good.

The front desk or Reception staff at the hotel are the face of the hotel. They are normally the only people you interact with during your stay. this front desk staff was rude and not courteous and were fighting with us by charging baht 500 for ever half hour of delay during check out. although we loved the location and proximity to the entire shopping district. Rooms were clean and hotel is overall good.

The buffet is probably on of the best in Bangkok. Dont miss that one. The pool area only have cabanas so of you want fix your tan it can be gard for your back. Ifyll fel hungry at the pool maybe you should walk down to McDonalds. The carbonara I ordered was the smallest portion I ever seen. Not even a new born child world be full of that one. Otherwise the hotel is excellent in every way.