铂尔曼曼谷皇权酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 2,923 评论

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8-2 Rangnam Road, Thanon Phayathai Ratchathewi, 10400 曼谷, 泰国

描述

酒店其他优惠

  • Easily accessible via expressway & Walking Distance to BTS Sky Train, and Airport Rail link.

  • 往返曼谷胜利纪念碑站轻轨站的免费接送嘟嘟车

  • 27 米长的无边际泳池设有阳光浴台。

  • 未知

  • 酒店旁边有皇权免税店

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酒店位置

铂尔曼曼谷皇权酒店

8-2 Rangnam Road, Thanon Phayathai Ratchathewi
10400 曼谷
泰国

GPS:13.758866, 100.537526

电话
传真 +66 2 680 9998

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  2,923 评论

TripAdvisor 评级  4.5/5  3,816 评论

卓越奖 2024

A wonderful hotel

Tripadvisor 评级 5.0/5

NickGFC67 Couples - 经 TripAdvisor 认证的评论

Stayed here for a few days at the start of our Thailand holiday. Staff couldn't have been more friendly. Right from the moment we arrived (exhausted after a long flight) we were looked after with such care. We stayed in a King Executive room and so were able to check in at the Executive lounge on the 20th floor. Everything about the hotel was explained by the lovely receptionist before we were shown to our lovely room on the 17th floor. Room was immaculate and everything we needed was there. Location of the hotel is more in a business district but you are no more than a 10 minute walk to the Victory BTS station which easily gets you around the city. Wouldn't hesitate to recommend this hotel if we are in Bangkok again and will look to stay at Pullman hotels on our future travels.

Dear Khun NickGFC67, Thank you so much for your valuable feedback! We are delighted to learn that you had a friendly interaction with our team member and they could assist you in having a great stay. We always believe in going above and beyond to serve our guests the best of our abilities and hence it feels great to be acknowledged for the hard work that we put in every day. Your kind words will be a great source of motivation for all of us and have already brought a smile to our faces. We hope that your next visit is not too far away! Have a nice day! Warm regards, Chennida (Jen) Welcomer Team Leader

City Holiday in Bangkok with Club lounge Access

Tripadvisor 评级 5.0/5

seimonau 经 TripAdvisor 认证的评论

we booked a holiday to Thailand after our son's wedding and after communicating with the Pullman decided to stay there for 4 nights and at the Sofitel Krabi for 2 nights. The best decision we made ! Due to our Platinum status we were checked in at the lounge on the 20th floor. We only met Music on that one night but she left a good impression. Our bags on Singapore Airlines got caught to a massive storm and we arrived with out them : She checked us in , upgraded us to a Suite ( Room 1941) and contacted SQ and advised that when the bags arrived they would be held at concierge till the morning. When we called in the morning, Music had accurately communicated and our bags arrived at our room. The dinner on the 1st night was good but would love to see more Thai food on the a' la carte menu especially if one does not want a massive sea food buffet. Our room was exceptional. While the hotel is now 10 years the overall decor has not dated and the king Bed and pillows were very comfortable. The room amenities were excellent. While we had the option to have Breakfast in the Lounge or the main restaurant, we opted for the latter which had a much wider range of delectable foods to try. The coffee does let the 5 star service down. Most other 5 star Accor hotels ( SO/, Banyan Tree and Sofitel Sukumvit have a barista coffee service,) We would go up to the lounge for a better coffee and a chat with the staff who were always amazing. The Evening Canapes and Drinks experience is the BEST we have had in any of the Accor Hotels in Bangkok. The Canapes selection and attention to intricate detail is amazingly good and the Cocktail list and wines on offer is exceptional. It is rare to find a bartender shaking cocktails in a lounge. Here they did and took great pride in what they did. Led By Mini, and North , Eye, Eak and Keng worked some amazing magic in to the drinks they made, making us a very happy couple by 7 pm . A big thank you to all of them and to Nan ( Front office Manager) who we met briefly. When we see exceptional service and exceptional quality we are aware that there is a good Management team doing good work. Thank you. We hope you are able to maintain this level of care, service and attention to detail and communication that makes The Pullman King Power a desirable hotel in Bangkok.

Dear Khun Seimonau, We appreciate your wonderful comments regarding your stay at the Pullman Bangkok King Power. We are more than happy to have played a part in making your trip an enjoyable and memorable one and it is heartwarming to know that our team could assist you in having an excellent stay. It means a lot to us to know that our efforts in providing excellence service and comfortable accommodations are appreciated. I will definitely share your kind words to all of our team member as an encouragement to strive for service excellence. Once again, thank you for kind words. We are honored to have had the opportunity to serve you, and we look forward to welcoming you back to Pullman Bangkok King Power soon. Kind regards, Chennida (Jen) Welcomer Team Leader

Good but Dated - Needs a few upgrades

Tripadvisor 评级 4.0/5

Spoilt129 经 TripAdvisor 认证的评论

On the drive to the hotel I had 'buyers remorse' not wholly embracing the location of the hotel, however, it turned out to be a relatively good location. More concern came when we went to our high level deluxe room, (which was quite small), thankfully we were able to upgrade to a suite on level 21 which was really really good as the plumbing in the hotel is not particularly soundproof (we could hear people using the shower next door). and 21 is I think the highest floor so no noise from above. That is most of the negative, except (maybe) the level of English of the staff. Like or lump it, English appears to be a universal language and other tourists where English is not their first language might find it even harder than we did when communicating with staff. Although we were lucky with our reception check in she did speak reasonable English, the only other person was one of the bellboys (Yard) who should be doing a much higher role given his proficiency/comprehension of English. The positive, the room, clean, had a huge bathtub, shower and single vanity. Bedding and pillows very comfortable. The hotel had pillow menu. Water temp/pressure was good. The foyer of the hotel is impressive, the breakfast good, and the staff obliging (except cleaning staff did not leave us any towels at all when they cleaned the room on day 3). The pool is nice and not massively used, the gym adequate. Water provided daily. Pay min-bar. Sky train approx 5 min walk away, 3 stops to Siam, 4 stops to Central. We were there for 7 days and by the end actually felt it was like a 'home'. Being Thailand there are a lot of night street stalls close by. We had a club room, hence had access to daily cocktails on level 20 which was good. The hotel is adjacent to King Power (a large duty free shopping chain), however, only per chance did we find out that if you are at the hotel guest you can claim a 20% discount , so if you stay remember to ask. Whilst we did not eat at the hotel a lot, we did have pizza one evening, and it was fabulous.

Dear Khun Spoilt129, Thank you for taking the time to share your detailed feedback following your recent stay at Pullman Bangkok King Power. We appreciate your insights regarding your experience, from the location to the room amenities and the interactions with our team. We are glad to hear that you found the suite on level 21 to your liking and that it provided a comfortable and pleasant stay. Your comments about the plumbing have been duly noted, and we will continue to monitor and improve this aspect to ensure a peaceful environment for all guests. Regarding the language proficiency of our staff, we understand the importance of effective communication and will take your feedback into consideration for future training and development. It is delightful to learn that you enjoyed the room features, the impressive foyer, the breakfast offerings, and the facilities such as the pool and gym during your week-long stay. We apologize for the oversight with the towels on day 3 and appreciate your understanding in this matter. We are pleased that you made use of the club room benefits, including access to daily cocktails on level 20. Moreover, we are thrilled that you discovered the discount available to hotel guests at King Power and had a fabulous dining experience with our pizza offerings. Once again, thank you for your valuable comments, and we hope to welcome you back in the future for another 'home-like' experience. Should you require any assistance with future bookings or have any additional feedback to share, please do not hesitate to contact us directly. Warm regards, Chennida (Jen) Welcomer Team Leader

位置优越，服务态度满分

客户意见评级 5.0/5

匿名 朋友住宿 - 所有已确认评论

整体感受很好，前台热情，提前入住，太棒了。

尊敬的Ms.L., 您好！非常感谢您的入住与赞赏！很高兴能为您的出游带来美好的时光，您的赞赏给予酒店很大的鼓舞，也是我们进步的动力，我们会继续保持热忱，致力让每一位宾客享有宾至如归的入住感受，热切期待您的再次光临! 祝生活愉快！ 谨启 Emma Yang Assistant Welcomer Manager

Not impressed at all....to avoid

Tripadvisor 评级 2.0/5

Andre81_12 经 TripAdvisor 认证的评论

Honestly, I was very disappointed. BKK is known to have extremely nice hotel and this one is for sure not one of those. Room is ok, but just one towel...elettric power not near the bed so if you want to work or watch something on your laptop you are obliged to stay in the desk. Breakfast big but with not great quality. Beds ok, but nothing special. To be avoided.

Dear Khun Andre81_12, We are truly sorry to hear about your disappointing experience at our hotel. We appreciate your feedback as it helps us to improve our services. Please accept our sincere apologies for the inconveniences you faced during your stay. At Pullman Bangkok King Power, we strive to provide a comfortable and enjoyable stay for all our guests. We regret that we fell short of meeting your expectations in terms of the room amenities and breakfast quality. Your comments regarding the room facilities and breakfast will be shared with the relevant teams for immediate attention. We value your feedback and will work diligently to address the issues you have raised. We hope to have the opportunity to welcome you back in the future. Warm regards, Chennida (Jen) Welcomer Team LeaderDear Khun Andre81_12, We are truly sorry to hear about your disappointing experience at our hotel. We appreciate your feedback as it helps us to improve our services. Please accept our sincere apologies for the inconveniences you faced during your stay. At Pullman Bangkok King Power, we strive to provide a comfortable and enjoyable stay for all our guests. We regret that we fell short of meeting your expectations in terms of the room amenities and breakfast quality. Your comments regarding the room facilities and breakfast will be shared with the relevant teams for immediate attention. We value your feedback and will work diligently to address the issues you have raised. We hope to have the opportunity to welcome you back in the future. Warm regards, Chennida (Jen) Welcomer Team Leader

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其他网络用户评价我们的酒店

  • 1,698 评论 9/10 位置
  • 1,902 评论 7.5/10 房间
  • 2,419 评论 8.9/10 服务
  • 29 评论 6.2/10 上网
  • 959 评论 9.4/10 早餐
  • 893 评论 8/10 氛围
  • 845 评论 8.2/10 清洁度
  • 762 评论 5.9/10 舒适度

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