曼谷铂尔曼皇权酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 2,920 评论

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8-2 Rangnam Road, Thanon Phayathai Ratchathewi, 10400 曼谷, 泰国

描述

酒店其他优惠

  • 可通过高速公路轻松抵达酒店，步行即可到达 BTS 轻轨和机场快线。

  • King Power Rangnam 免税店 20% 折扣购物券。

  • 完美的 MICE 场地与会议空间，拥有 2 个宴会厅，7 米高天花板。

  • 邻近恰图恰周末市集。

  • 可持续发展认证：HACCP，全球绿色认证。

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酒店位置

曼谷铂尔曼皇权酒店

8-2 Rangnam Road, Thanon Phayathai Ratchathewi
10400 曼谷
泰国

GPS:13.758866, 100.537526

电话
传真 +66 2 680 9998

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  2,920 评论

TripAdvisor 评级  4.5/5  3,884 评论

卓越奖 2025

Sad to be disappointed by an old friend

Tripadvisor 评级 2.0/5

WongManKong 经 TripAdvisor 认证的评论

Checked in for Pullman King Power hotel on 20Nov25 together with other 9 friends. This is my 5th or 6th time staying with this hotel if I’m not wrong. I was assigned with room 737 and when I first entered the room, I was glad to see the renovation has been finally done and the feeling was good excepted that the air conditioning was a bit noisy. I took a shower before going out for dinner but, surprisingly, I found the bathrobe was a bit worn out with small holes, hardened and not properly ironed, it was so uncomfortable to put it on after the shower. Then, I found there were only a few pieces of tissues left inside the tissue box placed inside the toilet and no spare box of tissue was found. On the next day, the toilet paper had been used up and we replaced it with the spare one. We expected the housekeeping staff will replace with another spare one as usual when they make up the room, but unfortunately, it was still not there when we were back after dinner. We also found the towel placed on the floor next to the shower room glass door looked like an used one and being reused for this purpose. I also found one of the 'fresh' towel was having some stain on it. Understand that the hotel was hosting a 'Go Green' policy since my last two staying. But there should be a balance to strive. Customer comfort go first or 'Saving the planet' if you are running a hotel. We shared these experiences with our friends staying in room 924; 938 and 733 next morning when we were having breakfast, they all have bad experiences such as tea bags and coffee capsules were not refilled for room 924; towel used by housekeeping staff for cleaning the room was left behind after clearing was done. Our friends staying in room 938 found the room door was not firmly closed after they returned from breakfast and making up of their room had been completed by that time. Friends from room 733 found the TV was unable to switch on and reported the situation before heading for breakfast, problem was not fixed when they returned after breakfast and they have to report again to the front desk, finally, a new remote control device has been brought to them to solve the problem. It seemed that only the 3 of us staying in Executive floor room 2140 did not encounter similar problems. It is so disappointing to see the hardware has been modified and upgraded in a good way, but the software of certain areas were dropped to below standard. On the other hand, the usual welcoming vibes we used to feel upon arrival at the front desk for checking-in are no longer there too. Other issues that needed improvement are the music played inside the restaurant during breakfast hours are too strong and doesn't fit the atmosphere in the morning. The live music from the lobby lounge was also a bit too loud. You may find it disturbing if you want to have a nice chat and drink with friends at the lobby. My friends staying in room 938 who is a member of the hotel group approached the front desk on 24Nov morning and asked for extending the checkout time for one hour, the staff gave him no smiling but a long face. The staff finally granted the extension but emphasized for one room only as we were 11 people staying in 5 rooms. The point is my friend didn't ask for 5 and the basic smiling for serving a customer when they approached should always be there no matter what the question is.On the day of departure, I went to the front desk and asked for the same, a tall young lady wearing glasses granted the extension with smile as I told her my transportation will pick us up at 13:00. What was making that difference? The guidelines; the training; the supervision or the people?

Dear Mr. WongManKong, Thank you very much for taking the time to share such a thorough and heartfelt review. As a loyal guest who has stayed with us five or six times, your trust truly means a great deal to us. It is therefore deeply disappointing to hear that your recent stay did not meet the standards you have come to expect from Pullman Bangkok King Power. Please accept our sincerest apologies for the many issues you and your friends encountered. We are grateful that you appreciated the upgraded room design, but we are very sorry that the experience was overshadowed by several service and housekeeping shortcomings. The worn bathrobe, insufficient tissues, and inconsistent replenishment of amenities are unacceptable and do not reflect the level of care and attention we strive to provide. The presence of stained or reused towels is particularly concerning, and we have already raised this with our Housekeeping leadership team for immediate corrective action. We are equally troubled to hear that your friends staying in other rooms also faced issues—such as amenities not being refilled, a cleaning towel left behind, a door not properly closed, and unresolved technical problems with the TV. This is not the Pullman experience we promise, and we will be reviewing these incidents in detail with both our Housekeeping and Engineering teams to prevent any recurrence. Your comments regarding the decline in our check-in warmth and the inconsistency in front desk service are taken very seriously. The contrasting experiences you described—between the unsmiling service one morning and the warm assistance you received from another team member—highlight inconsistencies that should not exist. We will reinforce our service training and supervision to ensure that every guest receives the same genuine, welcoming hospitality from the moment they arrive. We are also grateful for your feedback regarding the breakfast restaurant music and the volume of the live music in the lobby lounge. We will discuss these points with our Food & Beverage team to adjust the atmosphere so that it better matches the time of day and guest expectations. Your comment about balancing our “Go Green” policy with guest comfort is greatly appreciated. Sustainability is important to us, but it should never come at the expense of guest experience. We will review our policies to ensure this balance is better maintained. Please rest assured that all your feedback has been shared with the relevant department heads—Front Office, Housekeeping, Engineering, and Food & Beverage—for immediate review and improvement. Your honesty gives us the opportunity to correct our shortcomings. We sincerely hope that despite this disappointing stay, you will consider giving us another opportunity to restore your confidence in us. We would be honoured to welcome you and your friends back and provide the warm, seamless, and reliable Pullman experience you rightfully expect as a long-time guest. Best regards, Emma Yang Assistant Welcomer Manager Front Office

客户意见评级 5.0/5

Yuqi S. 家庭住宿 - 所有已确认评论

每次去曼谷参加孩子舞蹈比赛，都选择入住这个酒店。每次工作人员都很热情。床也很大睡的舒服。早餐很多选择。

Dear Valued Guest, 非常感谢您一直以来对 Pullman Bangkok King Power 的支持，并再次选择我们作为您在曼谷参加孩子舞蹈比赛时的下榻酒店。得知您每一次入住都感受到员工的热情服务、舒适的大床以及丰富多样的早餐，我们感到非常欣慰。 能够成为您旅途中信赖的选择，是我们莫大的荣幸。我们将继续努力，为您和家人带来更加愉悦、安心与舒适的入住体验。 期待在您下次来到曼谷时，再次欢迎您的光临。 Best regards, Emma Yang Assistant Welcomer Manager Front Office

Tip Top Stay

Tripadvisor 评级 5.0/5

Spuddy58 经 TripAdvisor 认证的评论

We recently spent 3 nights at the Pullman Bangkok King Power Hotel on our stop over from London. The hotel was really splendid, easy to get to from the airport and the facilities were great. Our room was spacious and well equipped, with a view overlooking the outdoor pool. I managed to make use of the pool and the gym during our stay. The breakfast buffet was superb- it catered for all nationalities and the coffee was decent. The staff were all courteous and helpful. The hotel is very convenient located for getting around Bangkok. We would certainly use this hotel if we visit Bangkok in the future.

Dear Khun Spuddy58, Thank you very much for sharing such a wonderful and detailed review of your recent 3-night stay with us at Pullman Bangkok King Power. We are delighted to hear that your stopover from London was comfortable and enjoyable. It is a pleasure to know that you found the hotel splendid and easy to reach from the airport, and that you enjoyed our spacious, well-equipped room with a relaxing pool view. We are also glad you had the chance to enjoy both the outdoor pool and the gym during your stay. Your compliments on our breakfast buffet, catering to a wide range of nationalities, and your appreciation of the coffee truly mean a lot to us. We are equally pleased that our courteous and helpful staff contributed positively to your experience. Our central and convenient location is indeed one of our strengths, and we are thrilled to know it made getting around Bangkok easier for you. Thank you once again for your kind words and strong recommendation. We would be delighted to welcome you back on your next visit to Bangkok. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Good Hotel, but not much deals in the KIng Power Mall

Tripadvisor 评级 5.0/5

Mukta M 经 TripAdvisor 认证的评论

Stayed here on our recent trip to Thailand. We were travelling with another couple, both with 1 kid each. We got the interconnecting rooms, both the rooms were equally spacious and were a replica of each other. Mattress was very comfortable, we all had a good night sleep. There was a nice comfy arm chair with foot stool in the room, other than the bed. There was a bath tub other than the Shower area, which was a plus. We didn’t get time to use it though. The Room service in the hotel is lightning fast, we were very impressed. Food is good too.The breakfast buffet speaks for itself, we all really enjoyed, offered a lot of variety. We also enjoyed the cocktails at their bar. The Bar had nice long walls, we wanted to sit inside but there was an event going on there, so we sat outside, next to the water body, which was great too. Some of us used the pool and had fun, the pool bar also serves great cocktails. The use of steam in’t complimentary, didn’t like that part. The Hotel is connected with Kingpower Duty Free Mall, we visited once, but didn’t find that great deals there. The neighbourhood is good otherwise, there are few Seven Eleven’s, Massage shops and local eateries at walking distance.

Dear Valued Guest, Thank you very much for sharing such a detailed review of your recent stay with us. We are delighted to hear that you and your family enjoyed the spacious interconnecting rooms, comfortable mattresses, fast room service, as well as the variety and quality of our breakfast buffet. It is also wonderful to know that you had a great time at our bar and by the pool, and that our cocktails left a good impression. We appreciate your feedback regarding the steam room access and your experience at the King Power Duty Free Mall. While the mall operates separately from the hotel, we understand your expectations and will certainly share your comments with the relevant team. Thank you as well for highlighting the convenience of our location, with easy access to local shops, 7-Eleven, massage places, and eateries. We hope to have the pleasure of welcoming you and your family back to Pullman Bangkok King Power for another enjoyable and relaxing stay. Best regards, Emma Yang Assistant Welcomer Manager Front Office

客户意见评级 4.5/5

Li X. 朋友住宿 - 所有已确认评论

早饭不错

Dear Valued Guest, 感谢您选择入住曼谷铂尔曼王权酒店，并抽出时间给予评价。很高兴得知您对我们的早餐感到满意，我们的餐饮团队一定会因您的肯定而倍感鼓舞。 期待在不久的将来再次欢迎您光临，让我们为您带来更加愉快与难忘的入住体验。 Best regards, Zhan Fanjing (Tong) Welcomer Team Leader

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其他网络用户评价我们的酒店

  • 1,423 评论 9.1/10 位置
  • 1,676 评论 8/10 房间
  • 2,142 评论 9/10 服务
  • 25 评论 6.5/10 上网
  • 779 评论 9.3/10 早餐
  • 772 评论 8.3/10 氛围
  • 763 评论 8/10 设施
  • 689 评论 8.3/10 清洁度

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