曼谷暹罗广场诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 2,843 评论

保证最优惠房价
曼谷暹罗广场诺富特酒店 - Image 1
曼谷暹罗广场诺富特酒店 - Image 2
曼谷暹罗广场诺富特酒店 - Image 3
曼谷暹罗广场诺富特酒店 - Image 4
392/44 Siam Square Soi 6, Rama I Road Pathumwan, 10330 曼谷, 泰国

描述

酒店其他优惠

  • 步行 2 分钟即可到达暹罗百丽宫和 MBK 购物商场

  • 乘坐轻轨或沿高速公路可快速到达素万那普机场

  • 国际亚洲美食自助餐厅

  • 步行 1 分钟可到达 BTS 暹罗轻轨站和市中心

  • 免费无线网络和舒适的办公区

我们的客房

预订此酒店
客房 1

酒店位置

曼谷暹罗广场诺富特酒店

392/44 Siam Square Soi 6, Rama I Road Pathumwan
10330 曼谷
泰国

GPS:13.744721, 100.534816

电话
传真 +66 2 255 1824

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  2,843 评论

TripAdvisor 评级  4.2/5  6,764 评论

卓越奖 2024

Great customer experience

Tripadvisor 评级 5.0/5

Holly D 经 TripAdvisor 认证的评论

Dear Holly D, Thank you for taking the time to share your positive experience at Novotel Bangkok on Siam Square here on TripAdvisor. We are delighted to hear that your stay was enhanced by the exceptional service provided by Ben, Abdul, Toey and Toy. It is always our goal to create a welcoming atmosphere, especially after a long journey, and I am pleased that he was able to make you feel at home. We take great pride in maintaining the cleanliness and style of our hotel, as well as our prime location near the Skytrain, which offers convenient access to the vibrant city of Bangkok. Your kind words serve as a wonderful encouragement to our team, who are dedicated to providing outstanding customer service. Thank you once again for your feedback. We look forward to welcoming you back on your next visit, where we hope to provide you with another memorable stay. Sincerely, Titin Suwanthab Guest Experience Manager

Hotel with good location but room is old and worn

Tripadvisor 评级 2.0/5

JenniferL5751 经 TripAdvisor 认证的评论

Dear Jennifer L, Thank you for taking the time to share your experience on our recent stay at Novotel Bangkok on Siam Square here on TripAdvisor. I am pleased to hear that you found our location to be advantageous and that our team provided prompt service when you requested dinnerware. Your acknowledgment of their friendliness and helpfulness is greatly appreciated. We strive to ensure that our guests feel well cared for during their stay. on the other hand, I understand your concerns regarding the condition of your room. While we continuously work on maintaining the quality of our accommodations, we recognize that certain areas may require further attention. Your comments regarding the refurbishment of the rooms have been duly noted, and I will ensure that they are communicated to our management team for consideration in our future planning. We aim to provide an exceptional experience for all our guests, and I am sorry to hear that your expectations were not fully met. Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back in the future, where we can provide an improved experience. Sincerely, Titin Suwanthab Guest Experience Manager

Great location

Tripadvisor 评级 5.0/5

Elaine O 经 TripAdvisor 认证的评论

Dear Elaine O, Thank you for taking the time to share your positive experience at Novotel Bangkok on Siam Square here on TripAdvisor. We are delighted to hear that you appreciated our central location, the cleanliness of your room, and the variety offered at breakfast. Your feedback regarding the beer selection has been noted, and we will consider it for future improvements. Thank you again for staying with us. We look forward to welcoming you back on your next visit. Sincerely, Titin Suwanthab Guest Experience Manager

Dated and average property on Siam Square

Tripadvisor 评级 3.0/5

niladrimitra 经 TripAdvisor 认证的评论

Dear Niladri Mitra, Thank you for taking the time to share your feedback on TripAdvisor regarding your recent stay at Novotel Bangkok on Siam Square. I genuinely appreciate your insights, as they help us understand our guests' experiences more thoroughly. I regret to hear that you found the property to be underwhelming in terms of decor and maintenance. We strive to provide a comfortable environment for our guests, and it is concerning to learn that you felt the rooms and common areas displayed signs of aging. Your comments about cleanliness are important to us, and I will ensure that they are relayed to our housekeeping team for further review. Regarding the absence of locks on the toilet doors, I understand your concerns, and I will bring this matter to the attention of our maintenance team for consideration. I appreciate your feedback on the soundproofing of the rooms. While we cannot guarantee complete silence, we continually seek ways to enhance guest comfort, and your comments will assist us in evaluating our current systems. It is also noted that you found the spa facilities and the dining options to be less than satisfactory. We are committed to providing a quality experience, and your observations will be taken into account as we assess areas for improvement. On a positive note, I am delighted to hear that our staff made a lasting impression with their service and support. We value our team members highly, and your commendation will be shared with them. Additionally, I am glad to learn that you appreciated our prime location within the Siam Square complex. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future, should your travels bring you to Bangkok. Sincerely, Titin Suwanthab Guest Experience Manager

Terrible customer service

Tripadvisor 评级 1.0/5

Quest14865400345 经 TripAdvisor 认证的评论

Dear Quest14865400345, Thank you for taking the time to share your feedback regarding your recent experience at Novotel Bangkok on Siam Square. I sincerely apologize for the difficulties you encountered with our customer service team during your stay. Your observations are invaluable, and I truly appreciate your perspective as a hotelier. It is our aim to provide exemplary service, and I regret that we fell short in addressing your request to modify your booking from a triple to a double occupancy. While we strive to accommodate specific guest requests, there are certain limitations dictated by our booking policies, particularly in cases involving third-party platforms such as Booking.com. I understand how frustrating this can be, especially for a repeat guest like yourself. I understand that our manager has already contacted you and provided an alternative solution for this stay, and I sincerely hope you are pleased with our offer. We recognize the importance of ensuring our guests feel valued and heard, and your suggestion regarding alternative ways to enhance customer satisfaction is well noted. While we aim to provide a range of options for our guests, the ability to offer upgrades or additional services is contingent upon availability and specific booking circumstances. We truly appreciate your loyalty and hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Titin Suwanthab Guest Experience Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 4,308 评论 9.8/10 位置
  • 2,778 评论 6.2/10 房间
  • 5,406 评论 9.5/10 服务
  • 51 评论 7/10 上网
  • 1,301 评论 6.3/10 清洁度
  • 994 评论 5.1/10 舒适度
  • 942 评论 4.6/10 设施
  • 767 评论 7.3/10 早餐

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我们在附近的其他酒店

我们位于 曼谷 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。