Novotel Бангкок Платинум Пратунам 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 330

Гарантия
лучшей цены
Novotel Бангкок Платинум Пратунам - Image 1
Novotel Бангкок Платинум Пратунам - Image 2
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Novotel Бангкок Платинум Пратунам - Image 4
220 Petchaburi Road, Ratchatevee, 10400 БАНГКОК, Таиланд

Описание

Особенности отеля

  • Бесплатный WiFi и просторные рабочие пространства

  • Бар на крыше и переливной бассейн с видом на город

  • Интернациональный шведский стол с морепродуктами

  • 5 универсальных конференц-залов для рабочих и развлекательных мероприятий.

  • Рядом ТЦ Platinum Mall и Siam Paragon, остановка речного такси, станции BTS Chidlom и Siam

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Расположение отеля

Novotel Бангкок Платинум Пратунам

220 Petchaburi Road, Ratchatevee
10400 БАНГКОК
Таиланд

GPS:13.749701, 100.54007

Телефон
Факс +66 2 160 7200

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 330

Рейтинг TripAdvisor  4.6/5  Отзывов: 6 657

Hotel Lover

Примечание: Tripadvisor 5.0/5

Thitiporn C Реальные отзывы TripAdvisor

All good especially service from Alin,Ice,Earn,Affan,James and Job(Concierge) Room clean nice location , recommend Novotel platinum for holiday in Bangkok

Dear Valued Guest, Thank you for the wonderful recommendation! We are especially proud to hear that Alin, Ice, Earn, Affan, James, and Job at Concierge made your Bangkok holiday so special. We will be sure to share your praise with them personally. We look forward to your next visit to Novotel Bangkok Platinum Pratunam! With best regards, Siriporn Pa. Room Division Manager

From Frustration to Unforgettable Service — A Five-Star Experience!

Примечание: Tripadvisor 5.0/5

スキブラド バ Реальные отзывы TripAdvisor

During our stay at Novotel Bangkok Platinum Pratunam, a small room/meal inquiry initially seemed like it could ruin the stay. The first manager quickly limited the options and didn’t fully hear me, even though I initially thought he was just staff, and even after I subtly hinted at sharing feedback online. The next day, when I raised another question about the Premier Parkview Benefits for my room, Ammy, the Director of Food & Beverage (DOFB), stepped in and instantly changed everything. She listened carefully, thoughtfully considered the available options, and never overpromised. She said, “Let’s see what I can do,” and later called back with a win-win solution for both the hotel and me. Her skill and attentiveness turned what could have been a frustrating experience into one of pure delight, making me feel truly valued and cared for. A huge thank you to Ammy for her exceptional leadership, thoughtful problem-solving, and for turning a potentially frustrating stay into a genuinely memorable trip. Thank you, Novotel and Accor Group, for the wonderful experience — and a special shout-out once again to Ammy for going above and beyond!

Dear Valued Guest, Thank you for your honest feedback and the 5-star rating. We sincerely apologize that your initial experience fell short of expectations; however, we are delighted that Khun Ammy (DOFB) was able to step in and turn things around. Your praise for her leadership and problem-solving has been shared with her and our senior management. We look forward to welcoming you back for another seamless stay! With best regards, Siriporn Pa. Room Division Manager

Lack of transparency regarding family room setup

Примечание: Tripadvisor 1.0/5

NorthStar11837069645 Реальные отзывы TripAdvisor

We booked a Double Room + Child expecting a basic and reasonable family setup. Upon arrival, we were shocked to discover that the room included only one bed, with the assumption that the child would sleep in the parents’ bed. For a hotel that markets itself as family-friendly, this is completely unacceptable, especially for families traveling with older children or teenagers. What made the situation worse is that this critical information was not clearly disclosed during the booking process. Only after check-in were we informed that an extra bed would require an additional charge. Had this been communicated transparently in advance, we would have absolutely chosen a different hotel. Ending a long family trip with this kind of surprise felt misleading and disappointing, and raises serious concerns about transparency in the booking information.

Dear Valued Guest, Thank you for your honest feedback. We sincerely apologize for the disappointment regarding your room setup. We aim to be a family-friendly destination, and it is clear we missed the mark in communicating our bedding configurations to you. We understand how important a comfortable sleep is, especially at the end of a long trip. Your comments regarding transparency on our booking platforms have been noted for immediate review to ensure clearer information for future guests. With best regards, Siriporn Pa. Room Division Manager

met a lady , she brought me to Novotel BKK Pratunam. Thank you. At the bar, Ms Neena provided us good service. Thnx U ❤️

Примечание: Tripadvisor 5.0/5

sbuckyyy Реальные отзывы TripAdvisor

Great Service from Ms Neena at Novotel Pratunam Hotel. Enjoy my dine-in. Thank you for the great service and will be glad to be back again

I will never stay at Novotel again, all trust lost.

Примечание: Tripadvisor 1.0/5

sarahcutting56 Реальные отзывы TripAdvisor

We arrived at Novotel Bangkok Platinum Pratunam on the 20th of October 2025 to be told at check in that the pool, gym and roof view bar were all under construction and closed. We had booked well in advance and did not receive any pre warning of these works so that we could choose to go elsewhere. We were offered a pool at another hotel which is a 20 minute tuk tuk ride away. We are now sitting in our room at 7pm listening to jack hammers which we have been told will continue until 9pm. This feels like a complete scam.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 2 160 Отзывов 9.7/10 Расположение
  • 1 398 Отзывов 7.7/10 Номер
  • 2 745 Отзывов 9.2/10 Сервис
  • 24 Отзывов 7.9/10 Интернет
  • 611 Отзывов 8.2/10 Чистота
  • 587 Отзывов 8.8/10 Завтрак
  • 480 Отзывов 6.1/10 Комфорт
  • 386 Отзывов 8.1/10 Атмосфера

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Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.