Novotel Бангкок Платинум Пратунам 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 340

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Описание

Особенности отеля

  • Бесплатный WiFi и просторные рабочие пространства

  • Бар на крыше и переливной бассейн с видом на город

  • Интернациональный шведский стол с морепродуктами

  • 5 универсальных конференц-залов для рабочих и развлекательных мероприятий.

  • Рядом ТЦ Platinum Mall и Siam Paragon, остановка речного такси, станции BTS Chidlom и Siam

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Расположение отеля

Novotel Бангкок Платинум Пратунам

220 Petchaburi Road, Ratchatevee
10400 БАНГКОК
Таиланд

GPS:13.749701, 100.54007

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 340

Рейтинг TripAdvisor  4.6/5  Отзывов: 6 654

From Frustration to Unforgettable Service — A Five-Star Experience!

Примечание: Tripadvisor 5.0/5

スキブラド バ Реальные отзывы TripAdvisor

During our stay at Novotel Bangkok Platinum Pratunam, a small room/meal inquiry initially seemed like it could ruin the stay. The first manager quickly limited the options and didn’t fully hear me, even though I initially thought he was just staff, and even after I subtly hinted at sharing feedback online. The next day, when I raised another question about the Premier Parkview Benefits for my room, Ammy, the Director of Food & Beverage (DOFB), stepped in and instantly changed everything. She listened carefully, thoughtfully considered the available options, and never overpromised. She said, “Let’s see what I can do,” and later called back with a win-win solution for both the hotel and me. Her skill and attentiveness turned what could have been a frustrating experience into one of pure delight, making me feel truly valued and cared for. A huge thank you to Ammy for her exceptional leadership, thoughtful problem-solving, and for turning a potentially frustrating stay into a genuinely memorable trip. Thank you, Novotel and Accor Group, for the wonderful experience — and a special shout-out once again to Ammy for going above and beyond!

Lack of transparency regarding family room setup

Примечание: Tripadvisor 1.0/5

NorthStar11837069645 Реальные отзывы TripAdvisor

We booked a Double Room + Child expecting a basic and reasonable family setup. Upon arrival, we were shocked to discover that the room included only one bed, with the assumption that the child would sleep in the parents’ bed. For a hotel that markets itself as family-friendly, this is completely unacceptable, especially for families traveling with older children or teenagers. What made the situation worse is that this critical information was not clearly disclosed during the booking process. Only after check-in were we informed that an extra bed would require an additional charge. Had this been communicated transparently in advance, we would have absolutely chosen a different hotel. Ending a long family trip with this kind of surprise felt misleading and disappointing, and raises serious concerns about transparency in the booking information.

met a lady , she brought me to Novotel BKK Pratunam. Thank you. At the bar, Ms Neena provided us good service. Thnx U ❤️

Примечание: Tripadvisor 5.0/5

sbuckyyy Реальные отзывы TripAdvisor

Great Service from Ms Neena at Novotel Pratunam Hotel. Enjoy my dine-in. Thank you for the great service and will be glad to be back again

I will never stay at Novotel again, all trust lost.

Примечание: Tripadvisor 1.0/5

sarahcutting56 Реальные отзывы TripAdvisor

We arrived at Novotel Bangkok Platinum Pratunam on the 20th of October 2025 to be told at check in that the pool, gym and roof view bar were all under construction and closed. We had booked well in advance and did not receive any pre warning of these works so that we could choose to go elsewhere. We were offered a pool at another hotel which is a 20 minute tuk tuk ride away. We are now sitting in our room at 7pm listening to jack hammers which we have been told will continue until 9pm. This feels like a complete scam.

Fantastic hotel in Bangkok

Примечание: Tripadvisor 5.0/5

Mobile00281592382 Реальные отзывы TripAdvisor

This hotel is located in the central location and absolutely beautiful inside. Location, perfect for transport and shopping. Staff are very nice and helpful. Breakfast and afternoon tea are delicious. The bed was comfortable and i always have a good night.

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Другие интернет-пользователи оценили наш отель

  • 2 180 Отзывов 9.7/10 Расположение
  • 1 404 Отзывов 7.7/10 Номер
  • 2 748 Отзывов 9.2/10 Сервис
  • 24 Отзывов 7.9/10 Интернет
  • 611 Отзывов 8.2/10 Чистота
  • 589 Отзывов 8.8/10 Завтрак
  • 388 Отзывов 8.1/10 Атмосфера
  • 378 Отзывов 6.5/10 Удобства

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