Novotel Bangkok Platinum Pratunam 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 420 beoordelingen

Beste prijs
garantie
Novotel Bangkok Platinum Pratunam - Image 1
Novotel Bangkok Platinum Pratunam - Image 2
Novotel Bangkok Platinum Pratunam - Image 3
Novotel Bangkok Platinum Pratunam - Image 4
220 Petchaburi Road, Ratchathewi, 10400 BANGKOK, Thailand

Omschrijving

Extras van het hotel

  • Gratis WiFi en ruime werkruimten

  • Rooftop bar, overloopzwembad en uitzicht op de stad

  • Internationaal dinerbuffet met zeevruchten

  • 5 flexibele vergaderruimten voor informele en zakelijke doeleinden.

  • Dichtbij Platinum Mall, taxiboot, Siam Paragon Mall, BTS Chidlom en treinstations van Siam

Onze accommodaties

Boek dit hotel

Hotel locatie

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi
10400 BANGKOK
Thailand

Gps:13.749701, 100.54007

Telefoon
Fax +66 2 160 7200

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  420 beoordelingen

TripAdvisor score  4.6/5  6.589 beoordelingen

Too Good

Tripadvisor-waardering 5.0/5

Pallavi A Gecertificeerde beoordeling door TripAdvisor

Novotel platinum..ideal stay in all aspects...

Tripadvisor-waardering 5.0/5

radhika s Gecertificeerde beoordeling door TripAdvisor

Trải nghiệm không đáng có...

Tripadvisor-waardering 1.0/5

Sightseer01859808317 Gecertificeerde beoordeling door TripAdvisor

Dear Sightseer01859808317, Thank you for sharing your feedback with us. We sincerely apologize for the challenges and inconveniences you faced during your recent stay, and we deeply regret that your experience did not meet the expectations we strive to uphold, particularly as a Diamond member. Upon reviewing your concerns, we understand the frustration caused by several factors, including the issues with the welcome drinks, lack of bellman service, A/C problems in your suite, the pricing and delays with the laundry service, and complications related to the payment process. Please know that these matters have been thoroughly reviewed with the relevant departments, and we are addressing them with the utmost seriousness to ensure that similar situations do not arise in the future. Regarding the A/C issue in your suite, we understand the discomfort this caused and regret that it impacted your experience. Our team was quick to offer assistance, but we recognize that this situation should have been handled more efficiently. We also apologize for the confusion surrounding breakfast. We acknowledge the miscommunication between the front desk and F&B staff and regret that it caused unnecessary inconvenience. As a Diamond member, we should have ensured that your benefits were clearly communicated and honored. Furthermore, we deeply regret any perceived lack of professionalism in the handling of your payment issue. Our team is committed to providing courteous and respectful service, and we sincerely apologize if our response fell short of this standard. We are truly sorry for the overall experience you had and understand your decision to seek accommodations elsewhere. We value your feedback and are taking immediate steps to address the areas you have highlighted, as our goal is always to provide our guests with the highest level of service. We hope that you will give us another opportunity in the future to restore your trust and provide you with the quality experience you expect and deserve. Best regards, Pranravich L Director of Rooms

Wonderful Stay at Novotel & Excellent Housekeeping by Aoe

Tripadvisor-waardering 5.0/5

Lucy K Gecertificeerde beoordeling door TripAdvisor

Dear 371lucyk, Thank you so much for your kind words! We are thrilled to hear that you had a fantastic stay at Novotel. It's wonderful to know that our strategic location and the cleanliness of our hotel made your experience even more enjoyable. Aoe will be especially touched by your heartfelt compliments. She truly embodies the spirit of hospitality, and we’re grateful to have her as part of our team. We're also glad that she was able to assist in making your stay comfortable during your husband's illness. We look forward to welcoming you back to Novotel Platinum Pratunam in the future! Best regards, Pranravich L Director of Rooms

Great experience!

Tripadvisor-waardering 5.0/5

roland540 Soloreis - Gecertificeerde beoordeling door TripAdvisor

Dear roland540, Thank you for sharing your wonderful experience with us! We are delighted that your first stay at Novotel Platinum Bangkok was memorable. It’s great to hear that you enjoyed our Executive Park View Room, the breakfast, and the lounge service, as well as the added convenience of our tuk tuk service to Ratchatevi BTS. We truly appreciate your compliments to Jackie, Best, and Ice from the lounge team. They will be thrilled to know their service made a positive impact on your stay. We’re always focused on providing impeccable service, and your recognition means the world to us. We hope to welcome you back in the future for another enjoyable stay! Best regards, Pranravich L Director of Rooms

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 2.225 beoordelingen 9.7/10 Locatie
  • 1.436 beoordelingen 7.6/10 Kamer
  • 2.121 beoordelingen 9.2/10 Service
  • 28 beoordelingen 7.5/10 Wifi
  • 648 beoordelingen 7.9/10 Netheid
  • 589 beoordelingen 8.6/10 Ontbijt
  • 429 beoordelingen 8.8/10 Eten
  • 346 beoordelingen 8.1/10 Sfeer

Mogelijk gemaakt door Trustyou

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Al onze hotels in Bangkok

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.