铂尔曼巴黎埃菲尔铁塔酒店 4 星

Quick check in, room small, as booked, upgrade to a higher category for Diamond status not included, good hotel location, breakfast buffet sufficient, nice top floor restaurant, unfortunately we were unable to get a table on Saturday night despite being flexible in terms of the available time, it's hard. The hotel did not react in any way on the birthday, even a greeting card was not delivered, I have never experienced such an approach before.

Recently my husband and I took a trip to Paris, France. Unfortunately, we booked the Pullman Hotel near the Eiffel tower and had a TERRIBLE EXPERIENCE! During our first hour in our room, someone opened our door without knocking. They ended up leaving right away, and I could not get a good look at them due to me trying to get my dogs away from the door. When addressing it with the front desk, they told me I should have put a sign on the front door saying do not distribute. It turns out that housekeeping opened our door; in my opinion, NO ONE should walk into your room without knocking!!! I do not care if it house keeper or room service; they should always knock! But needless to say, they were unbothered that housekeeping just walked into our room and did not even apologize. Additionally, we booked a room with a view of the Eiffel tower, and the only way we saw the tower was if we leaned over the balcony glass. Also, the restroom was not very clean, and they only provided two towels which were not sufficient. Of course, we could have asked for more towels, but this was our FIRST DAY there; why isn't everything fully stocked! Finally, they gave us a map of a parking garage to park our car and guess what? THE GARAGE WAS NOT OPEN, the staff did not even tell us this information, and we ended driving around for an hour trying to find a 24-hour parking garage. PLEASE DO NOT WASTE YOUR TIME AND MONEY BOOK ANOTHER HOTEL!!! Due to the terrible experience at this hotel, we ended up booking another hotel the very next day!

I'm used to staying at a lot of Sofitel hotels all around the world, but I opted for this Pullman hotel for practical reasons. Check-in was ok, but could have been a bit warmer given the fact that I'm Gold status (and nearly Platinum status) at Accor. I got my free upgrade to a deluxe room (after asking for it mtself). The room was spacious with a big, comfy bed, a big bathroom with nice rain shower and a small balcony which had an amazing view on the Eifel Tower. I had a Nespresso coffee machine in my room but unfortunately no real Nespresso capsules (the ones provided were some sort of bio coffee and tasted horrendous). There were some complimentary bottles of Evian and Badoit but still, due to corona measures, an empty minibar. I'm used to having complimentary bathing products from Hermés when I'm staying at the Sofitel, but unfortunately here I didn't get any of them. My friend and I visited the hotel rooftop bar which offered an even more incredible view of the Eifel Tower. Cocktails and service in the bar however were really bad AND overpriced. Sleep quality was good : for a hotel this big, there was hardly no night noise at all. I might stay at this hotel again in the future, but still prefer the 5 star rooms, service and amenities of the Sofitel hotels.

It was an amazing day in the hotel, with outstanding view! the only thing that I was expecting is at least a Happy birthday word, since it was my birthday on the day I stayed, and another thing is that i learnt that you cannot order food after 17 to the room, due to regulations I guess, but there was no information regarding it.

Very well located near iconic Eiffel Tower and walking distances to Champs Elysee and Trocadero area. I found the services at the Frame Restaurant tardy and disappointing, particularly when lunching or dining. I would also advice you check your drink bill before payments. You will do well to explore other venues in and around the area.

由于携程订单错误在前台checking的时候，给前台的工作人员带来了不少麻烦。都很耐心，然后还一直帮助我们，知道我们是蜜月之后给安排了风景非常好的房间，白天出去玩，晚上回到房间里面还收到了气球和巧克力礼盒。简直是不能再棒了。实名表扬小哥Jeremy，本次入住的highlight

各方面都不錯 有機會想再住

位置好 服務好

酒店位于铁塔附近，位置很棒，服务态度很好，干净卫生，早餐西式还是不错的，周围地铁交通方便，下次还会选择！

住了很不错的房型，能看到埃菲尔铁塔，服务也很棒，唯一的缺点是我们不清楚迷你吧里的东西是否收费，如果有价格标识会更好。

很好~很干净

We were at Pullman for our Honeymoon. From the moment we stepped in we were treated so well. Our room on the 10th floor had a perfect view and knowing it was our honeymoon , we were delivered a beautiful bottle of wine and a lovely chocolate Eiffel tower (shortly after we arrived in our room) The bathrooms and beds are great. The whole stay was very fun and romantic. To see the Eiffel tower from our balcony was amazing. Also highly recommend having a few cocktails down at Frame.

好处：走到阳台就能看到铁塔 缺点：酒店老旧，地毯看着很脏，整个楼道都有一股味道；当天入住房间送的水，其中一瓶是被人喝过的，所以要求再送来一瓶水等了非常久，服务很慢，有可能是圣诞节前后他们很忙吧；要了一桶冰，收了5欧元，我一路从西班牙，意大利，瑞士，巴黎（在之前我们住了另一家离卢浮宫很近的酒店）住过来，从来没见过一桶冰要收费的？；早餐非常一般；最后一天早上飞机，于前一天跟前台说预订一辆早上六点的出租车，我们5点多提早下来比预计的时间早了些，跟前台一位戴眼镜的男士check out，我们说明了想提前走不好意思，他却反问我们为什么下来早了？！态度非常差！还问了很多遍！然后就非常慢的帮我们 check out! 大概耗费了我们半个多小时的时间！我不明白是他不熟悉业务还是故意浪费我们的时间，并且那位男士英语非常一般，做前台不应该是专业！灵活！语言要好么？他胸前没有名字，很遗憾我不知道名字，但是记得长相，这么不专业的人做前台只会对酒店发展不利；我们两人的行李比较多，上出租车走也没有人帮忙拿行李； 总之以上就是真实体验，浪费时间打这些字希望酒店能看到，并作出调整，祝生意兴隆。

前台的服务人员非常配合耐心给我们找最满意的房间

紧邻埃菲尔铁塔,夜晚铁塔会有灯光变化,十分好看,站在酒店房间的阳台上可以将整个铁塔作为拍照背景,喜欢拍照的不可错过这家酒店,我入住的二楼也可以拍下铁塔全貌,当然楼层更高风景更美.整个房间给人感觉十分整洁和舒适,可以在办公桌上办公,也可以在阳台上喝着咖啡看风景.早餐种类十分丰富,还可以订制早餐,价格合理.