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铂尔曼巴黎埃菲尔铁塔酒店 4 星

客户意见评级 4.3/5 8,222 评论

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酒店其他优惠

  • 靠近埃菲尔铁塔和塞纳河游船,距 Beaugrenelle 购物中心 10 分钟路程

  • 客房和套房,可欣赏艾菲尔铁塔景观

  • 客房和套房,可欣赏艾菲尔铁塔景观

  • ALLSAFE 标签:我们将遵守卫生和安全标准,欢迎您的光临

  • 这个夏季来快闪餐厅用餐:在框架屋顶上欣赏壮丽的艾菲尔铁塔景观

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 11h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 按需婴儿看护
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 干洗/熨烫 付费服务
  • 行李员
  • 礼宾服务
餐饮
  • 早餐 付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
休闲和活动
  • 健美中心 (附近)
  • 按需婴儿看护
  • 水上游览 付费服务
  • 慢跑跑道 (附近)
商务服务
  • 25 会议室
  • 商务中心
  • 提供复印/打印服务

酒店位置

铂尔曼巴黎埃菲尔铁塔酒店

18 avenue de Suffren
Entrée au 22 rue Jean Rey
75015 巴黎
法国

电话: +33144385600

传真: (+33)1/44385610

从 14h00 办理登记入住手续

从 11h00 办理退房手续

  • PARIS TOUR EIFFEL :  42, 69, 82, 87 CHAMP DE MARS

  • GARE MONTPARNASSE :  6 BIR HAKEIM

  • CHAMP DE MARS - TOUR EIFFEL :  RER C CHAMP DE MARS - TOUR EIFFEL

  • 乘飞机

    CHARLES DE GAULLE 达到 29公里 / 18 英里

  • 乘飞机

    PARIS ORLY 达到 16.5公里 / 10.25 英里

  • 乘火车

    GARE DU NORD 达到 6.3公里 / 3.91 英里

  • 乘火车

    GARE MONTPARNASSE 达到 3.7公里 / 2.3 英里

GPS :48.855976, 2.293221

我们的客房

酒店餐厅和酒吧

Frame

美食类型: 国际

Californian FR/AME 啤酒馆设有开放式厨房、包房、酒吧、Vinoteca 和露台,独出心裁的创意让这家啤酒馆与众不同。为您带来独具特色、非同寻常的体验:法式加利福尼亚体验

BAR

Californian FR/AME 啤酒馆设有开放式厨房、包房、酒吧、Vinoteca 和露台,独出心裁的创意让这家啤酒馆与众不同。为您带来独具特色、非同寻常的体验:法式加利福尼亚体验

非合约照片

  • 周一 关闭
  • 周二 关闭
  • 周三 关闭
  • 周四 关闭
  • 周五 关闭
  • 周六 关闭
  • 周日 关闭

您的会议和活动

我们的会议室

  • 会议室数量:25

  • 最大面积:430 平方米

  • 最大容量:400 个人

  • 最大宴会容量:350 个人

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铂尔曼巴黎埃菲尔铁塔酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.3/5

8,222 评论

TripAdvisor 评级 4.0/5

3,445 评论

Viking’s Bordeaux

Tripadvisor 评级 5.0/5

wvantluka 21/09/2021 经 TripAdvisor 认证的评论

Nice hotel great location. Staff very professional. Check in and out was very easy. Spent one night, would book again. Hotel was very clean. Restaurant was beyond expectations, with a very nice breakfast buffet.

Dear Wvantluka, Thank you very much for your comment. It is always a pleasure for our teams to see that our customers have a pleasant stay with us. We would be delighted to welcome you back. Séverine - Guest Experience Manager

Amazing stay

Tripadvisor 评级 5.0/5

Getaway49219841456 01/09/2021 经 TripAdvisor 认证的评论

Best hotel we ever been there! You can fell like you are a part of Paris. All desired comfort with an awesome view from the balcony. Since the check-in to check-out so the staff creat the most pleasant atmosphere.

Dear Getaway49219841456, Merci for your evaluation ! Be sure that we will share your feelings and evalutation with our teams. Thank you for your loyalty and we look forward to seeing you soon ! Séverine - Guest Experience Manager

Horrendous service to a Gold Member

Tripadvisor 评级 1.0/5

J-Lacour-Gayet 23/08/2021 经 TripAdvisor 认证的评论

(1) My rooms were not ready upon my arrival - I had ordered two connecting rooms for me and my twin daughters. On my arrival at 1 PM (which was announced) only one room was ready, I had to take a business call while asking my daughters to keep silent for 3 hours. (2) I had to call reception multiple times to ask when the second room was finally going to be ready. (3) No parking was available (hotel description stating otherwise). I had to assertively ask reception to find a solution to park my car. No replacement solution offered pro-actively. (4) I am a gold member and when I complained again - very angrily at my check-out, I was offered a 150 euros discount off my 1000+ euro bill - whereas I should have been offered at least one of the two rooms for the full stay. I will not come back, I will choose a Novotel next door next time. Location does not do it all, service is fundamental, especially to a recurrent ALL Accor client which is either GOLD or PLATINIUM depending on the years. The only positive note is that the staff at the door, the "bagagistes", the cleaning maids, and the room-service staff were very friendly and helpful.

Great hotel nice view

Tripadvisor 评级 5.0/5

mosaadaltammami 15/08/2021 经 TripAdvisor 认证的评论

I have enjoyed my stay at the hotel and my room breakfast was great also the proaction in regards of COVID-19 was very good staff so polite I would like to thank the team of the hotel all I have enjoyed my visit

Great stay for our honeymoon

Tripadvisor 评级 5.0/5

davidmL4797EF 13/08/2021 经 TripAdvisor 认证的评论

The location of the hotel is perfect! 1 block away from the Eiffel Tower. We stayed at the hotel because we booked a room with a balcony view of the hotel. The view was amazing, literally right next to it. Overall the hotel was great. Hotel was clean and front desk personnel were very helpful and welcoming. On our last day we decided to get breakfast at the hotel since we were leaving on a an international flight. The breakfast was amazing and well stocked, but was kind of pricey, 30 euros for each adult.

Three days to birthday celebrate

Tripadvisor 评级 4.0/5

Stanislaw_888 09/08/2021 经 TripAdvisor 认证的评论

Quick check in, room small, as booked, upgrade to a higher category for Diamond status not included, good hotel location, breakfast buffet sufficient, nice top floor restaurant, unfortunately we were unable to get a table on Saturday night despite being flexible in terms of the available time, it's hard. The hotel did not react in any way on the birthday, even a greeting card was not delivered, I have never experienced such an approach before.

DO NOT BOOK THIS HOTEL!

Tripadvisor 评级 1.0/5

katiereyes009 08/08/2021 经 TripAdvisor 认证的评论

Recently my husband and I took a trip to Paris, France. Unfortunately, we booked the Pullman Hotel near the Eiffel tower and had a TERRIBLE EXPERIENCE! During our first hour in our room, someone opened our door without knocking. They ended up leaving right away, and I could not get a good look at them due to me trying to get my dogs away from the door. When addressing it with the front desk, they told me I should have put a sign on the front door saying do not distribute. It turns out that housekeeping opened our door; in my opinion, NO ONE should walk into your room without knocking!!! I do not care if it house keeper or room service; they should always knock! But needless to say, they were unbothered that housekeeping just walked into our room and did not even apologize. Additionally, we booked a room with a view of the Eiffel tower, and the only way we saw the tower was if we leaned over the balcony glass. Also, the restroom was not very clean, and they only provided two towels which were not sufficient. Of course, we could have asked for more towels, but this was our FIRST DAY there; why isn't everything fully stocked! Finally, they gave us a map of a parking garage to park our car and guess what? THE GARAGE WAS NOT OPEN, the staff did not even tell us this information, and we ended driving around for an hour trying to find a 24-hour parking garage. PLEASE DO NOT WASTE YOUR TIME AND MONEY BOOK ANOTHER HOTEL!!! Due to the terrible experience at this hotel, we ended up booking another hotel the very next day!

Good 4 star hotel located next to the Eifel Tower

Tripadvisor 评级 4.0/5

peegee3000 28/07/2021 经 TripAdvisor 认证的评论

I'm used to staying at a lot of Sofitel hotels all around the world, but I opted for this Pullman hotel for practical reasons. Check-in was ok, but could have been a bit warmer given the fact that I'm Gold status (and nearly Platinum status) at Accor. I got my free upgrade to a deluxe room (after asking for it mtself). The room was spacious with a big, comfy bed, a big bathroom with nice rain shower and a small balcony which had an amazing view on the Eifel Tower. I had a Nespresso coffee machine in my room but unfortunately no real Nespresso capsules (the ones provided were some sort of bio coffee and tasted horrendous). There were some complimentary bottles of Evian and Badoit but still, due to corona measures, an empty minibar. I'm used to having complimentary bathing products from Hermés when I'm staying at the Sofitel, but unfortunately here I didn't get any of them. My friend and I visited the hotel rooftop bar which offered an even more incredible view of the Eifel Tower. Cocktails and service in the bar however were really bad AND overpriced. Sleep quality was good : for a hotel this big, there was hardly no night noise at all. I might stay at this hotel again in the future, but still prefer the 5 star rooms, service and amenities of the Sofitel hotels.

Dear peegee3000, We would like to thank you for your loyalty to the Accor group, and also for your comment left after your stay with us. We are pleased to read that you were able to enjoy one of our deluxe rooms. We are sorry that the quality of our coffee in the room and our cocktails were not to your taste. We have taken note of your points and will forward the information to check how we can improve our quality of service. We understand that you are loyal to our Sofitel brand. We would be delighted to have you back with us on your next visit to Paris. Séverine - Guest Experience Manager

Review from 7feb 2021

Tripadvisor 评级 4.0/5

polinaishmuratova 11/02/2021 经 TripAdvisor 认证的评论

It was an amazing day in the hotel, with outstanding view! the only thing that I was expecting is at least a Happy birthday word, since it was my birthday on the day I stayed, and another thing is that i learnt that you cannot order food after 17 to the room, due to regulations I guess, but there was no information regarding it.

Dear Sir, Thank you for taking the time to tell us about your experience at the Pullman Paris Tour Eiffel. We are happy to see that you enjoyed your stay with us. However, we are sincerely sorry that we were unable to celebrate your birthday. Regarding the order requested after 5pm, it seems that this was a misunderstanding, as room service is available 24 hours a day. We hope that you will give us the opportunity to serve you better in the near future, and to show you how close our team can be to the details. Séverine Guest Experience Manager

Near Eiffel Tower

Tripadvisor 评级 4.0/5

mstubbs002 Business - 26/10/2020 经 TripAdvisor 认证的评论

Very well located near iconic Eiffel Tower and walking distances to Champs Elysee and Trocadero area. I found the services at the Frame Restaurant tardy and disappointing, particularly when lunching or dining. I would also advice you check your drink bill before payments. You will do well to explore other venues in and around the area.

位置非常好

客户意见评级 5.0/5

Ankie Z. 情侣住宿 - 23/02/2020 所有已确认评论

由于携程订单错误在前台checking的时候,给前台的工作人员带来了不少麻烦。都很耐心,然后还一直帮助我们,知道我们是蜜月之后给安排了风景非常好的房间,白天出去玩,晚上回到房间里面还收到了气球和巧克力礼盒。简直是不能再棒了。实名表扬小哥Jeremy,本次入住的highlight

Dear Guest, Thank you for taking the time to rate your stay at the Pullman Paris Tour Eiffel. We appreciate your positive feedback and are glad that you enjoyed your stay with us. We hope to have the opportunity to welcome you again during your next time in Paris. Sincerely, Patrick Arnoult General Manager

位置好 服務好 房間正 風景不錯 方便影相

客户意见评级 4.5/5

C. K. W. 情侣住宿 - 13/02/2020 所有已确认评论

各方面都不錯 有機會想再住

Dear Guest, Thank you for taking the time to answer the guest satisfaction survey regarding your stay at the Pullman Paris Tour Eiffel. We are truly happy that you enjoyed the location, the service we provided, the quality of our rooms and the view. The satisfaction of our clients is our priority; therefore your positive feedback is a great reward for us. We hope to welcome you again. With kind regards, Patrick Arnoult General Manager

位置好 服務好

客户意见评级 4.5/5

匿名 情侣住宿 - 11/02/2020 所有已确认评论

位置好 服務好

Dear Guest, Thank you for taking the time to answer the guest satisfaction survey regarding your stay at the Pullman Paris Tour Eiffel. We are glad that you enjoyed the location of our hotel and the service we provided. We hope to have the opportunity to welcome you again during your next time in Paris. With kind regards, Patrick Arnoult General Manager

住得不错

客户意见评级 4.0/5

Wubin 家庭住宿 - 11/02/2020 所有已确认评论

酒店位于铁塔附近,位置很棒,服务态度很好,干净卫生,早餐西式还是不错的,周围地铁交通方便,下次还会选择!

Dear Guest, Thank you for your feedback about your stay at the Pullman Paris Tour Eiffel. We are truly happy that you enjoyed the location, our service and our breakfast. We took note of your comment concerning the room service and sincerely apologize for the inconveniences this may have caused. Be assured that appropriate actions have been taken to prevent future occurrences. Regarding the check out, we already provide a fast check out for everyone who wants, just ask at the reception next time. We look forward to welcoming you again soon. With kind regards, Patrick Arnoult General Manager

住的不错

客户意见评级 4.5/5

匿名 情侣住宿 - 10/02/2020 所有已确认评论

住了很不错的房型,能看到埃菲尔铁塔,服务也很棒,唯一的缺点是我们不清楚迷你吧里的东西是否收费,如果有价格标识会更好。

Dear Guest, Thank you for evaluating your stay at the Pullman Paris Tour Eiffel. We are glad that you enjoyed the view of the Eiffel Tower, the quality of our rooms and the service we provided. We take note of your remark regarding the minibar and sincerely apologize for the inconveniences this may have caused. Please, be assured that appropriate actions will be taken to prevent future occurrences. We hope to welcome you again. Sincerely, Patrick Arnoult General Manager

位置好

客户意见评级 5.0/5

Civia L. 情侣住宿 - 03/02/2020 所有已确认评论

很好~很干净

Dear Guest, Thank you for evaluating your stay at the Pullman Paris Tour Eiffel. It is a pleasure to receive such a positive feedback. We are glad that you enjoyed your stay with us and hope to have the opportunity to welcome you again. Sincerely, Patrick Arnoult General Manager

View to write home about

Tripadvisor 评级 5.0/5

krisrogers 21/01/2020 经 TripAdvisor 认证的评论

We were at Pullman for our Honeymoon. From the moment we stepped in we were treated so well. Our room on the 10th floor had a perfect view and knowing it was our honeymoon , we were delivered a beautiful bottle of wine and a lovely chocolate Eiffel tower (shortly after we arrived in our room) The bathrooms and beds are great. The whole stay was very fun and romantic. To see the Eiffel tower from our balcony was amazing. Also highly recommend having a few cocktails down at Frame.

Dear Guest, Thank you for your comment about your stay at the Pullman Paris Tour Eiffel. We are truly happy that you spent an enjoyable moment for this special occasion and that you enjoyed the view from the balcony and our restaurant/bar Frame. We hope to have the opportunity to welcome you again soon. With kind regards, Patrick Arnoult General Manager

酒店老旧完全不值,体验感很差!

客户意见评级 0.5/5

Tc 情侣住宿 - 07/01/2020 所有已确认评论

好处:走到阳台就能看到铁塔 缺点:酒店老旧,地毯看着很脏,整个楼道都有一股味道;当天入住房间送的水,其中一瓶是被人喝过的,所以要求再送来一瓶水等了非常久,服务很慢,有可能是圣诞节前后他们很忙吧;要了一桶冰,收了5欧元,我一路从西班牙,意大利,瑞士,巴黎(在之前我们住了另一家离卢浮宫很近的酒店)住过来,从来没见过一桶冰要收费的?;早餐非常一般;最后一天早上飞机,于前一天跟前台说预订一辆早上六点的出租车,我们5点多提早下来比预计的时间早了些,跟前台一位戴眼镜的男士check out,我们说明了想提前走不好意思,他却反问我们为什么下来早了?!态度非常差!还问了很多遍!然后就非常慢的帮我们 check out! 大概耗费了我们半个多小时的时间!我不明白是他不熟悉业务还是故意浪费我们的时间,并且那位男士英语非常一般,做前台不应该是专业!灵活!语言要好么?他胸前没有名字,很遗憾我不知道名字,但是记得长相,这么不专业的人做前台只会对酒店发展不利;我们两人的行李比较多,上出租车走也没有人帮忙拿行李; 总之以上就是真实体验,浪费时间打这些字希望酒店能看到,并作出调整,祝生意兴隆。

Dear Guest, Thank you for taking the time to answer the guest satisfaction survey regarding your stay at the Pullman Paris Tour Eiffel. We regret that you weren't satisfied with your stay and we sincerely apologize for the inconveniences you encountered during your stay. We took note of your comment concerning the cleanliness, the breakfast and the service we provided. This was certainly not a true reflection of the high standards our hotel is known for. We transmitted your remarks to the respective services in order to prevent future occurrences and to improve the quality of our services. We hope that you did not keep a bad memory from your stay; and wish you would give us the opportunity to welcome you again to provide you with a totally new experience. Sincerely, Patrick Arnoult General Manager
客户意见评级 5.0/5

Wangzhihui 家庭住宿 - 28/12/2019 所有已确认评论

前台的服务人员非常配合耐心给我们找最满意的房间

Dear Guest, Thank you for answering the guest satisfaction survey regarding your stay at the Pullman Paris Tour Eiffel. We are glad that you enjoyed your stay and the quality of our service. We hope to welcome you again soon. With kind regards, Patrick Arnoult General Manager

埃菲尔铁塔旁整洁舒适的入住体验

客户意见评级 4.5/5

W. 情侣住宿 - 23/12/2019 所有已确认评论

紧邻埃菲尔铁塔,夜晚铁塔会有灯光变化,十分好看,站在酒店房间的阳台上可以将整个铁塔作为拍照背景,喜欢拍照的不可错过这家酒店,我入住的二楼也可以拍下铁塔全貌,当然楼层更高风景更美.整个房间给人感觉十分整洁和舒适,可以在办公桌上办公,也可以在阳台上喝着咖啡看风景.早餐种类十分丰富,还可以订制早餐,价格合理.

Dear Guest, Thank you for taking the time to write a comment about your stay at the Pullman Paris Tour Eiffel. We are quite happy that you enjoyed the view from the balcony ad the quality of our rooms. We are looking forward to welcoming you again soon. Best regards, Patrick Arnoult General Manager

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