巴黎艾菲尔铁塔诺富特酒店 4 星

客户意见评级 4.0/5 12,155 评论

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巴黎艾菲尔铁塔诺富特酒店
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酒店其他优惠

  • 获得必维国际检验集团的 ALLSAFE 认证

  • 30 间会议室,3,000 平方米(32,292 平方英尺)的灵活空间

  • 室内恒温游泳池、健身中心和桑拿房

  • 家庭房,提供免费无线网络

  • 安全的私人付费停车场

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 可携带宠物付费服务
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 延迟至下午 5 点退房付费服务
  • 干洗/熨烫付费服务
  • 精品店/购物
  • 行李员
  • 礼宾服务
休闲和活动
  • 室内加热游泳池
  • 健美中心
  • 桑拿浴
  • 水上游览付费服务
  • 自行车租赁 (附近)付费服务
餐饮
  • 早餐付费服务
  • 2 餐厅
  • 2 酒吧
  • 客房服务
  • 小吃和饮料机付费服务
商务服务
  • 36 会议室
  • 会议酒店
  • Web Corner on a Mac
  • 配有客服人员的商务中心
  • 提供复印/打印服务
信息短信

酒店位置

巴黎艾菲尔铁塔诺富特酒店

61 quai de Grenelle
75015 巴黎
法国

电话: +33140582000

传真: (+33)1/40582444

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • BALARD至GARE DU NORD公交车线 :  42路 CHARLES MICHELS站

  • RADIO FRANCE至HOTEL DE VILLE公交车线 :  70路 PONT DE GRENELLE

  • BIR HAKEIM地铁站 - 6号线 :  6号线 - ETOILE 至NA BIR HAKEIM站

  • CHARLES MICHELS地铁站 - 10号线 :  10号线 - 终点站:BOULO CHARLES MICHELS站

  • 乘飞机

    PARIS ORLY 达到 15公里 / 9.32 英里

  • 乘飞机

    ROISSY - CDG 达到 35公里 / 21.75 英里

  • 乘飞机

    ROISSY - CHARLES DE GAULLE 达到 25公里 / 15.54 英里

  • 乘汽车

    A1 AUTOROUTE DU NORD 达到 6公里 / 3.73 英里

  • 乘汽车

    A13 AUTOROUTE DE NORMANDIE 达到 3公里 / 1.86 英里

  • 乘汽车

    A6 AUTOROUTE DU SUD 达到 5公里 / 3.11 英里

  • 乘火车

    MONTPARNASSE 达到 3公里 / 1.86 英里

  • 乘火车

    PARIS MONTPARNASSE 1 ET 2 达到 3公里 / 1.86 英里

  • 乘火车

    SAINT LAZARE 达到 4公里 / 2.49 英里

GPS :48.849778, 2.282836

我们的客房

空间宽敞,设计现代,功能多样,诺富特客房可以完美地满足您的所有需要,是优雅生活的上佳之选。 我们的所有客房面积均不小于 20 平方米(215 平方英尺),配有一台纯平电视、免费无线网络、茶和咖啡器具、保险箱和冰箱。位于较高楼层的高级房可饱览无与伦比的巴黎风光。

经典房,配备 1 张大床

  • 最多人数: 2
  • 面积: 从 20 / 215 sq ft
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

经典房,配备 2 张单人床

  • 最多人数: 2
  • 面积: 从 20 / 215 sq ft
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

经典家庭房,配备 1 张大床和 1 张单人沙发床

  • 最多人数: 3
  • 面积: 从 26 / 280 sq ft
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

经过翻修的经典房,配备 1 张大床

  • 最多人数: 2
  • 面积: 从 20 / 215 sq ft
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

高级房,配备 1 张大床和 1 张单人沙发床,可欣赏巴黎景观

  • 最多人数: 3
  • 面积: 从 28 / 301 sq ft
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

经典家庭房,配备 1 张大床和 1 张双人沙发床

  • 最多人数: 4
  • 面积: 从 30 / 323 sq ft
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

多间客房房优惠:2 间房距离很近

  • 最多人数: 5
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)
客房

酒店餐厅和酒吧

BENKAY

美食类型: 日式

传统日式美食爱好者的聚集地。Benkay 是一家地地道道的巴黎美食机构,供应寿司或铁板烧,可欣赏巴黎和塞纳河的美景。受新冠肺炎疫情影响,该餐厅已关闭,重新营业时间另行通知。

午餐

12:00 - 14:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

19:00 - 22:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

N'CAFE

美食类型: 小酒馆/小餐馆

N'Café 餐厅可为您的晚餐供应各式各样的菜肴:时令美味和日常菜品。营养均衡的简单美食。午餐可享用我们的快捷菜肴或 Q.G'renelle 酒吧菜品。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

18:00 - 22:30

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

Q.G'renelle

非合约照片

环境十分时尚且私密,非常适合举办专业会议,和朋友喝一杯鸡尾酒或享用简单的午餐,快来全新的 Q.G'renelle 酒吧在舒适的环境中度过愉悦时光。午餐提供午餐套餐或每日特色菜肴。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

L'INSTANT NOMADE

非合约照片

L'Instant Nomade 拥有独具特色、舒适愉快的大都市氛围,供应各式营养均衡的美食。甜点、开胃小吃和冷饮均可自助享用,相当方便。可全天候使用自动售货机。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:36

  • 最大面积:600 平方米

  • 最大容量:600 个人

  • 最大宴会容量:400 个人

了解更多信息


巴黎艾菲尔铁塔诺富特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.0/5

12,155 评论

tripadvisor

TripAdvisor 评级 3.5/5

5,750 评论

Great location

Tripadvisor 评级 4.0/5

Joseph Normand W Business - 02/03/2020 经 TripAdvisor 认证的评论

This property is nicely located and a good value for Paris. Unfortunately it is an older property has as such has some limitations. Although the room I stayed in was very tastefully kitted out, the lack of control on the heating was an issue for me. The central HVAC meant there was no room control and my room was kept at about 23 degrees which was too hot for me to sleep well. The beds are comfy and the servicing of the room was good too. The property is kept well and the staff is very friendly, courteous and professional.

Good morning Joseph, I very much appreciate you take time to share your comment following your stay to the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback, but also any other remark, always useful to us. I will share your return with my team, and especially with my technical manager, as they strive to continuously improve the quality of our services . Thank you again for sharing your experience, I hope we will have a new opportunity to welcome you there, Have a nice day, Cordial greetings,

Better than any air BnB

Tripadvisor 评级 5.0/5

583karenl 06/02/2020 经 TripAdvisor 认证的评论

Ideal location, great views, welcoming staff, comfortable rooms. We have been regular guests for 20 years. Feels like home every time. Looking forward to our next visit. Ahmed, the bar man was welcoming and professional, the cherry on the cake !

Dear Karen, What a great comment, thank you very much for your loyalty. I am delighted that you enjoy our hotel and our services. It is always a pleasure to receive positive feedback. Rest assured that they will be shared with my teams as an encouragement to all of them who strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope your next visit will be as pleasant as the previous ones. Have a nice day, Cordial greetings,

This hotel should not be an All Accor

Tripadvisor 评级 1.0/5

ROBERTO P Family - 08/01/2020 经 TripAdvisor 认证的评论

The ac never worked. They did something about it after my 3rd complain. My room was not done at all. I was there for 3 long days. This hotel should is not good enough to have the All Accor brand. Its a 2 star hotel not 4.its dirty all the way. Management is not customer oriented.

Good morning Roberto, Thank you for taking the time to comment your experience to the Novotel Paris Centre Tour Eiffel. I am sorry that your experience, especially with our housekeeping service, did not meet your expectations, please allow me and my team to express our sincerest apologies. Despite what you may think, your feedback is very important to me and we strive all there to provide a superior service experience for every customer. I will exchange about your return with my department managers concerned, especially with my General Housekeeper, in order to take the corrective and appropriate measures to address the problem and prevent future occurrence. As if I appreciate all my 2 stars Accor hotels' colleagues, I am not sure that you should find a 2 stars hotel proposing all the services we can offer to the Novotel Paris Centre Tour Eiffel as Concierge service, Luggage service, Valet service, Gasronomic japanese restaurant, Fitness Center with indoor heated swimming pool.... I hope that you will give us the opportunity to better serve you in the near future. Cordial greetings, and all my best wishes for this new year,

Outdated hotel

Tripadvisor 评级 2.0/5

Manuel0x Couples - 05/01/2020 经 TripAdvisor 认证的评论

Do not recommend to stay here. For the rates you are paying for this hotel, you can get better deals on newer hotels. Location is OK, but not great;20 mins walking to the Eiffel Tower. Personnel is not friendly and all the installations are crowded...

Dear Manuel, I am sorry to read that your experience did not meet your expectations, please allow me and my team to express our sincerest apologies. We strive all to provide a superior service experience, therefore, your feedback is important to us. It is my hope that you will give us the opportunity to better serve you in the near future, Cordial greetings,

河边景色很美

客户意见评级 3.5/5

匿名 朋友住宿 - 28/12/2019 所有已确认评论

总体还是很不错 设施齐全 窗外看到塞纳河畔的夜景 但是不足的是房间隔音一般 隔壁住了小孩 早上可以听到哭声和说话都声音

尊敬的 Li X.: 感谢惠赐有关下榻 Novotel Paris Centre Tour Eiffel 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Murielle GRIFFON Responsable qualité & expérience client Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris mu… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

Great Stay

Tripadvisor 评级 4.0/5

Séverine V Family - 26/12/2019 经 TripAdvisor 认证的评论

My stay at the Novotel Paris Centre Tour Eiffel was great. It is located at a 10min walk from the Eiffel Tower. The room was spacious and comfortable, and the staff was very helpful. I would definitely recommend this hotel.

Good evening Severine, I very much appreciate you take time to comment your stay to the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback and i am rellay delihjted that you enjoyed your experience with us. I will share your return with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. Cordial greetings,

整体满意,有待提高

客户意见评级 4.0/5

Lampard L. 商务住宿 - 19/11/2019 所有已确认评论

1. 位置好,环境好,干净,设施齐全 2. 隔音效果稍差 3. 饮料未及时更新,提供了烫衣板但未提供熨斗

尊敬的 Linwu L.: 感谢您在诺富特巴黎中心埃菲尔铁塔酒店住宿方面的宝贵建议。我很高兴阅读您的赞美,也感谢您对我们一直有用的言论。 我会与我们的团队分享您的意见。我们为提高服务质量而孜孜不倦地工作,我认为这些评论对我们所有员工都是极大的鼓励。 再次感谢您与我们分享您的经验,我们衷心希望您的下次访问会像上一次一样愉快。 谨启 Murielle GRIFFON Responsable qualité & expérience client Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris mu… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

Comfortable

Tripadvisor 评级 4.0/5

Bayo O Solo travel - 04/11/2019 经 TripAdvisor 认证的评论

This is my second stay at this property this year and I have no regrets choosing to spend the vacation time there. The staff were always ready to help. Having checked in on line, my room key was ready on arrival. The front desk, housekeeping, room service and even maintenance staff were always ready to help.

Good morning Bayo, Thank you so much for this very pleasant comment following your stay to the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your retrun with my teams who strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope we will have a new opportunity to welcome you there and that this next visit will be as pleasant as the previous one. Sincerely,

Good service and breakfast, but not a nice room

Tripadvisor 评级 3.0/5

Petra110212 Family - 01/11/2019 经 TripAdvisor 认证的评论

Service and breakfast was really good, but our room was not nice. There was a strong smell of drain in the room, the water pressure in the shower was poor, the safe was not working and the carpet was old and had stains.

Good evening Petra, Thank you for taking the time to tell us about your experience to the Novotel Paris Centre Tour Eiffel. I welcome your compliments, but also your other remarks, always usefull to us. I am sorry that some of our services did not meet your expectations, especially with your bedroom, please allow us to express our sincerest apologies. All my teams strive to provide a superior service experience for every customer, therefore, your feedback is very important to me. Please rest assured that I will share your return with my department managers concerned in order they take the appropriate measures to address the problems and prevent future occurrence. It is my hope that you will give us the opportunity to better serve you in the near future. Cordial greetings,

舒適

客户意见评级 3.5/5

匿名 朋友住宿 - 24/10/2019 所有已确认评论

舒適 但備品補充不甚足夠

尊敬的 Kuo Chiao Y.: 感谢惠赐有关下榻 Novotel Paris Centre Tour Eiffel 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Murielle GRIFFON Responsable qualité & expérience client Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris mu… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

总体来说不错,地点方便。

客户意见评级 4.5/5

Sandy 情侣住宿 - 14/10/2019 所有已确认评论

Very good

尊敬的 Sandy B.: 感谢惠赐有关下榻 Novotel Paris Centre Tour Eiffel 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Murielle GRIFFON Responsable qualité & expérience client Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris mu… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

Novotel Paris Centre Tour Eiffel

Tripadvisor 评级 2.0/5

N7772IPstephent Solo travel - 01/10/2019 经 TripAdvisor 认证的评论

All seemed good from the outside but it was not all as it seemed. If they put you on the top floor you have to lugg your bag up a set of stairs as the left doesn't go there. Well the room was spacious and the view terrific, but the carpet was disgusting. It looked like the original carpet that was terribly stained and had never been steam or dry cleaned. It was not even up to backpackers standard.! I asked if it could be cleaned during the day and was told they would look at it. Two days passed and my room was not made up. Three phone calls later and the promises were not me so a trip to reception was made and I was accused of not putting the make my room up sign on the door which I had. Further requests regarding the carpet were made and was told the carpets were being replaced throughout the hotel. RUBBISH. The French arent renowned for hygiene and this is a perfect reminder. The shower mixer was not working properly and I requested it to be fixed so you could have a shower that was not boiling or freezing but this also was to hard for them to do. To top it off the bar staff reminded me of faulty towers- I being non French were in there way. NEVER again.

Dear guest, Thank you for taking the time to tell us about your experience to the Novotel Paris Centre Tour Eiffel. I am really sorry that your experience did not meet your expectations, please allow me and my team to express our sincerest apologies. We strive all to provide a superior service experience for every customer, therefore, your feedback is very important to us. Please rest assured that I will share your return with my departement managers concerned in order they take the corrective and appropriate measures with their teams to address the problem and prevent future occurrence. I appreciate your sharing your concerns, It is my hope that you will give us the opportunity to welcome you next in order better serve you and regain your trust, Cordial greetings,

Shocking Service - Rude staff with no understanding

Tripadvisor 评级 1.0/5

802tsmith Business - 21/09/2019 经 TripAdvisor 认证的评论

I booked to stay in this hotel - only to understand 1 hour after i booked the hotel i noticed i booked the incorrect date. I contacted the hotel directly only to be told that because i booked the hotel on a no refund section i could not cancel. I also asked could i perhaps stay another time and apply me with credit - answer - NO. Shocking customer service - would never recommend this hotel to any body - they do not care about the service the only care about making money.

Good morning Mr Smith, Thank you for sharing your comment, I'm sorry about the matter with your booking in our hotel, and as we have already told you, please accept our sincerest apologies. I understand your dissatisfaction and we are already aware of your problem after your exchange with our customer service and our customer experience manager, which you fail to mention in your comment. Rest assured that our teams are always listening to all of our customers and do their best to find a solution to each of the issues raised. Cordial greetings

Nice location, poor hotel

Tripadvisor 评级 2.0/5

welidhi Family - 13/08/2019 经 TripAdvisor 认证的评论

The hotel lobby was nice and clean, but our room 2027 was in terrible condition with carpet stains and mould in the bathroom. Really spoiled our holiday. We will not be returning to this hotel in future.

Good evening Welidhi I thank you for sharing your comment following your stay in our hotel. I'm really sorry to learn that your experience, especially your bedroom, did not live up to your expectations, please accept from me and my team all our sincerest apologies. We have renovated 400 bedroom (on 764), especially our standard rooms, and we still work in this way, but the room you occupied is not yet part of it, and I can understand your disappointment. We strive all here to propose you the best services, that's why your feedback is important to us. I hope we will have a new opportunity to welcome you again in order to regain your trust, Cordial greetings,

average hotel and bad breakfast

Tripadvisor 评级 3.0/5

kurtstruyf Family - 13/08/2019 经 TripAdvisor 认证的评论

The hotel's name is "Tour Eiffel" do not be mislead thinking you are very close to the Eifel Tower, it's still quite a walk. the mercure of accor is much closer. when we were there the near by metro line was undergoing maintenance, which meant either walk or take a cab. The hotel it self is what you can expect of a Novotel, clean, solid, friendly staff but nothing more. The room we were in was around 400 euro for a night.. in some cities you may expect more for that but this is Paris. So good, normal Novotel. The breakfast however was really bad. I travel a lot for work and I'm used to hotel breakfasts, this was one of the worste I've had in a long time. Eggs, bacon, saucages were cold, eggs were dramatically under cooked. The pancake station, undercooked the pancakes and they were just nasty. the croissants were average but very greasy, the fruit was tasteless. at least there was coffee.

Dear guest, Thank you for taking the time to tell us about your experience to the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet exactly your expectations, All my teams strive to provide a superior service experience for every customers, therefore, your feedback is important to us. Please note that I will exchange with my department managers concerned in order they take the appropriate measures to address the problem and prevent future occurrence (especially with our restaurant service). I appreciate your sharing your concerns, it is my hope that you will give us the opportunity to better serve you in the near future. Cordial greetings

Poor experience

Tripadvisor 评级 2.0/5

rashmibhatia212 Business - 07/08/2019 经 TripAdvisor 认证的评论

I stayed in Novotel Paris and I had very bad experience staying at this property. I requested for early check in and still I did not get the room until the mid of the day. The room quality was poor, it was badly designed, it was a real bad experience and they charged me more which I did not get it back yet, it is more than 3 weeks now. Terrible, I will not recommend anybody to stay in this property.

Dear guest, Thank you for taking the time to tell us about your experience to the Novotel Paris Centre Tour Eiffel. I am sorry that some of our services did not meet your expectations, please allow me and my teams to express our sincerest apologies. We strive to provide a superior service experience for every customer, therefore, your feedback is important to us. I will share your return with our department managers, and especially our Room Division Manager. However, because it seems that there is still a problem of payment after your stay, I strongly advise you to contact our hotel directly and ask for the reception service in order to express your expectations. This is not possible for us to get any concrete information on this site (Name, date of stay, Room number, etc...) Cordial greetings,

So Much Better than Last Time

Tripadvisor 评级 5.0/5

Anthony M Family - 29/07/2019 经 TripAdvisor 认证的评论

Nice new room. After last year's poor service and total debacle, must give credit to the staff who were excellent. Swimming pool was a bonus, especially as it was so hot. Service so more attentive this year.

Dear Anthony, I very much appreciate your comment regarding your stay to the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. Rest assured that I will share your return with all my teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope that we will have the pleasure to welcome you soon again and that your next visit will be as pleasant as the previous one. Cordial greetings,

Check in time stated was 2.00 PM but the rude receptionist told me today is 3.00 PM.

Tripadvisor 评级 1.0/5

marydasan Family - 25/07/2019 经 TripAdvisor 认证的评论

Check in time stated in the reservation email was 2.00 PM but the rude receptionist told me today is 3.00 PM. They are not willing to look for us a room and ask as to wait. I will not recommend this place.

Dear gguest, Thank you for taking the time to tell us about your experience to the Novotel Paris Centre Tour Eiffel. I am sorry if your experience, especially your check-in, did not meet your expectations, please allow me and my staff to express our sincerest apologies. All my teams strive to provide a superior service experience for every customer, therefore, your feedback is important to us. Please rest that I will share your return with my room division manager in order she takes appropriate measure with her team about this subject, but please note that depending on the occupency of the hotel, it is sometimes difficult to provide the rooms on time. I appreciate your sharing your concerns, I hope that you will give us the opportunity to welcome you next and to better serve you, Have a nice day,

非常好的酒店

客户意见评级 5.0/5

崔sir 商务住宿 - 16/07/2019 所有已确认评论

非常好,员工和设施一流,地段也很好

尊敬的 Chunquan C.: 感谢惠赐有关下榻 Novotel Paris Centre Tour Eiffel 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Murielle GRIFFON Responsable qualité & expérience client Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris mu… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

Weekend trip to Paris

Tripadvisor 评级 4.0/5

Tour74847 Family - 11/07/2019 经 TripAdvisor 认证的评论

We were looking for a hotel at a reasonable price for a family of 4 in a good location in Paris for 2 nights and came across a deal at this hotel whereby you could get 2 family rooms with the second at half price. The rooms were very spacious, which was great, although they are in desperate need of updating. They are worn, with handles falling off of doors, dirty and stained carpets and dirty bathrooms, so if you are concerned about these things, this is not the place for you. However, the location was ideal (a 10 minute walk from the Eiffel Tower), the staff were very friendly and the rooms were a great size with one being able to realistically accommodate a family of 4. AS such, the hotel gave us everything we needed for the weekend and if they were to smarten up the rooms (which look nothing like the photos on the website), I would upgrade this to a 5 star review. It still gets 4 stars as it gave us everything we needed for our trip.

Good evening Tour,T I would like to thank you for taking the time to tell us about your experience to the Novotel Paris Centre Tour Eiffel. I am sorry that some of our services, especially your bedroom, did not meet your expectations, please allow me to express my sincerest apologies. Please note that we have renovated at this time 400 bedrooms (on 764) and we still working in this way, but the room you occupied is not part of it yet. I appreciate your return, it is my hope that we will have the pleasure to welcome you next again. Cordial greetings,

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