巴黎艾菲尔铁塔诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 2,813 评论

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61 quai de Grenelle, 75015 巴黎, 法国

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酒店其他优惠

  • 位于市中心，步行 10 分钟即可抵达埃菲尔铁塔

  • 安全的私人付费停车场

  • 室内温水游泳池：免费使用，但需预订；健身区和桑拿房

  • 家庭房，提供免费无线网络

  • 30 间会议室，3,000 平方米（32,292 平方英尺），灵活的空间

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酒店位置

巴黎艾菲尔铁塔诺富特酒店

61 quai de Grenelle
75015 巴黎
法国

GPS:48.849778, 2.282836

电话
传真 +33 1 40 58 24 44

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.0/5  2,813 评论

TripAdvisor 评级  3.5/5  6,313 评论

Good hotel..just very impersonal

Tripadvisor 评级 4.0/5

Tehsin L 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed at the Novotel in the first week of Nov 2024 and we had 4 rooms for a group of 9. Novotel is a very big hotel with a lot of rooms…there were almost 30 rooms per floor and the hotel has at least 25 habitable floor…so one can guess. We reached Paris from Amsterdam around 9 pm at night and at that time also the check in process took almost 45 min. There were quite a few guests checking in and the whole process per guest was taking time and only 2 counters were open. The rooms we had booked were really good. We got the corner rooms which were big in size and had a sofa Cum bed in a small living room section and then the main bedroom. As these were corner rooms the view from both the living area and the bedroom was awesome and had different angles. We were on the 21st floor and some rooms had the seine river view while others had the city view. The rooms were well lit and the beds were comfortable. The only issue with the room was that the toilet is separate from the bathroom and it doesn’t even have a sink inside. So one has to go all the way to the bathroom to wash hands after using the toilet. The bathroom also had a bathtub and a separate bathing area. The bathtub wasn’t used as there were no shower curtains and if used I am sure the water would have spilled out and wet the carpets in the bedroom. The hotel breakfast buffet was good with a good spread but as the hotel is so huge the place was always crowded and guest had to wait in line to get seated. The live egg counter was always crowded. We stayed there for 4 days and this was the case everyday and at all times since 7 am. The staff is professional but very impersonal and at times comes off as rude. There is no personal touch. The checkout also is self done, the key cards get deactivated at 12 on the day you checkout. The concierge service is at a charge if you need your bags delivered to your room. But one can store their luggage with the concierge free of cost. The location of the hotel is good. Eiffel is a 10-15 min walk. The Bir hakim station and the Javel station are walking from the hotel. There is a mall and a huge super market right next to the hotel and both of these can be accessed from the 2nd floor lobby level of the hotel as well. What I mean is these are all connected. The hotel also has a store on level 2 which also has microwave overs which the guest can use to warm any food they may have purchased at the supermarket. In all a good choice to stay at Paris.

Dear Tehsin L. Thank you for your detailed review! We're pleased to hear that you appreciated the spacious corner rooms, great views, and the location of the hotel. It's also wonderful to know that the breakfast spread and proximity to transport options, shopping, and dining were convenient for you. We sincerely apologize for the check-in delay and any issues you encountered with the bathroom layout and breakfast crowds. We understand that during peak times, the large size of the hotel can make some areas feel a bit impersonal, and we truly regret that the staff did not meet your expectations in terms of warmth and personalized service. Thank you for highlighting the great location and the added amenities in the store and the easy access to nearby shops. We value your feedback and hope to offer a more seamless and personal experience during your next stay in Paris. Anaëlle Minfir, Guest Relation

Worst hotel worst staff members

Tripadvisor 评级 1.0/5

Sightseer43638674215 Couples - 经 TripAdvisor 认证的评论

Worst hotel worst staff members they even don’t know how to talk with woman I would never recommend this hotel to anyone such a worst hotel worst place worst everything super worst they even don’t provide toothbrush slippers or such anybtoiletories worst place room no.2817 book by my name amit ohri for 2nights 30 October to 1 November 2024

优点和缺点并存

客户意见评级 3.0/5

S. 家庭住宿 - 所有已确认评论

商务出游或者夫妻出游，这个酒店值得8分。 虽然房间不是很新，但是地理位置优越，床垫也很舒服，性价比很高。 然而我是家庭出游，不得不说，酒店的沙发床糟透了。噪音非常大，我们全家都因为这个床的噪音睡不好。

Dear Yi, Thank you for taking the time to share your thoughts about your recent stay at the Novotel Paris Centre Tour Eiffel. We appreciate your balanced feedback, highlighting both the positives and areas for improvement. We are glad to hear that you found our location convenient and the mattress comfortable. However, we sincerely apologize for the inconvenience you experienced with the sofa bed noise. Your comfort is a top priority for us, and we will investigate this issue further to ensure a better experience for our future guests. We also appreciate your suggestion regarding the breakfast options. We strive to offer a diverse range of choices, and your feedback will be taken into consideration as we continue to enhance our services. Thank you for recommending our hotel, and we hope to have the opportunity to welcome you and your family back in the future for a more comfortable stay. Best regards, Marie Bourguignon Guest Relation Manager Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris H3… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

Reasonable stay

Tripadvisor 评级 4.0/5

LucieW16 家庭住宿 - 经 TripAdvisor 认证的评论

10/15 minute walk from Eiffel Tower area. Fast checkin (went at 2:30 but room not available but that’s to be expected so went back at 3pm). Room good and clean. Only negatives were no milk for the tea/coffe in the room - didn’t have time to go and ask for any as had to check out. Also someone opened our room and started to come in unannounced at 0830 - tried to call reception but the room phone didn’t work. Called via mobile and they said it was housekeeping - no warning though and they walked straight in to my child in bed who was frightened by a stranger suddenly appearing. Otherwise happy with the stay.

Dear LucieW16, Thank you for sharing your experience regarding your recent stay with us. I’m pleased to hear that you found our location convenient and enjoyed a fast check-in process. However, I sincerely apologize for the issues you encountered during your stay. It is indeed disappointing that there was no milk provided for your tea and coffee, and I understand how important these small comforts are, especially when you’re in a hurry. I am particularly concerned to hear about the incident with housekeeping entering your room unannounced. This is certainly not the level of service we aim to provide, and I understand how distressing it must have been for your child. I will address this matter with our housekeeping team to ensure that proper protocols are followed in the future. Thank you for your feedback, as it allows us to improve our services. We hope to have the opportunity to welcome you back and provide you with a more seamless experience. Best regards, Marie Bourguignon Guest Relation Manager

Business Travelers Avoid

Tripadvisor 评级 1.0/5

K5905 商务住宿 - 经 TripAdvisor 认证的评论

Terrible business stay. Rooms are poor with no mirror near a plug socket to style hair, poor lighting making it hard to work or put makeup on in room. Bathroom floor floods due to poorly fitted shower screen. No iron in room and impossible to get one when requested. Long queues for breakfast. No bottled water provided in rooms. Room located next to families with small children that woke early and were noisy…. Not a problem as I was awake early for work but why locate business travellers next to families? If traveling for business I would stay elsewhere… worst Novotel I ever stayed in.

Dear K5905, Thank you for taking the time to share your feedback regarding your recent stay with us. I genuinely apologize for the challenges you faced during your business trip. I’m sorry to hear that the room layout did not meet your needs, particularly regarding the mirror and lighting. We understand the importance of a well-equipped space for our business travelers, and I will ensure that your comments are shared with our management team for future improvements. Additionally, I regret the inconvenience caused by the flooding in the bathroom and the difficulty you encountered when requesting an iron. We are committed to addressing these maintenance issues promptly. I also understand how frustrating it can be to deal with long queues during breakfast, especially when you are on a tight schedule. Your feedback will help us evaluate our breakfast service and enhance the experience for all guests. Lastly, we appreciate your point about room allocations. We strive to accommodate all guests’ preferences and will take your feedback into consideration for future arrangements. Thank you once again for your valuable insights, and we hope to have the opportunity to better serve you in the future. Best regards, Marie Bourguignon Guest Relation Manager

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其他网络用户评价我们的酒店

  • 2,454 评论 9.4/10 位置
  • 3,111 评论 5.3/10 房间
  • 2,538 评论 7.3/10 服务
  • 40 评论 6/10 上网
  • 1,296 评论 4.6/10 舒适度
  • 1,139 评论 6.1/10 早餐
  • 1,065 评论 4.9/10 清洁度
  • 832 评论 5/10 设施

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