巴黎中心埃菲尔铁塔诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 3,229 评论

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巴黎中心埃菲尔铁塔诺富特酒店 - Image 1
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巴黎中心埃菲尔铁塔诺富特酒店 - Image 4
61 quai de Grenelle, 75015 巴黎, 法国

描述

酒店其他优惠

  • 位于首都市中心，步行 10 分钟即可抵达埃菲尔铁塔

  • 酒店提供安全停车场（付费）

  • 提供室内温水游泳池，可免费使用健身区和桑拿房

  • 家庭房，提供免费无线网络

  • 提供 30 间会议室，采用模块化设计，面积为 3,000 平方米（32,292 平方英尺）

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酒店位置

巴黎中心埃菲尔铁塔诺富特酒店

61 quai de Grenelle
75015 巴黎
法国

GPS:48.849778, 2.282836

电话
传真 +33 1 40 58 24 44

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  3,229 评论

TripAdvisor 评级  3.6/5  6,429 评论

Average hotel with Eiffel View

Tripadvisor 评级 5.0/5

Wineglass2000 经 TripAdvisor 认证的评论

I read some reviews here. Well, I partially do agree with some of the review. I booked an executive room. I travelled with my wife and a 10 year old child for a 6-day stay. The room is small and can be quite crampy. Our first instinct upon entering the room was immediately request for a paid upgrade to a bigger room. Price was quite steep and they also didn't have any rooms for upgrade. So, we put up in the room with no choice. But we got used to it after 2 days. So, room was okie for us. Staff generally were helpful and polite. Step outside the hotel and you get an Eiffel View everyday. Breakfast became boring after 2 days as it was the same food at the same place everyday. The fish and chips and Cesar salad at the Bar Lounge was good. Hotel has a gym and heated pool. You get free sparkling water everyday at the lobby as the hotel does not provide water in plastic bottle. Overall, the hotel was okay for me and my family for our 6 day stay in Paris. Oh, and there were cherry blossom trees with flowers 🌸 just outside the hotel when in was here in mid-Dec 2025.

No Space, No Follow-Through, Do Not Recommend for Families

Tripadvisor 评级 1.0/5

Jo J 经 TripAdvisor 认证的评论

Although the location is good. But I am extremely disappointed with the quality of the room. Booked a room for our family of 3 the reception acknowledged but yet only given a tiny twin room where a sofa bed. The sofa bed was not set up when we enter the room and have to made a request asking room service to help opening. After it open the room have no space and impossible to walk or manage our luggage. The kettle was broken. We called 5 times in 2 days for a replacement and were lied to each time—it never arrived. The room was unacceptably cramped, and the service was negligent. Avoid if you need space or reliability.it impossible to walk or manage our luggage. The kettle was broken. We called 5 times in 2 days for a replacement and were lied to each time—it never arrived. The room was unacceptably cramped, and the service was negligent. Avoid if you need space or reliability.

Will not go back. Will avoid Novotels in the future

Tripadvisor 评级 1.0/5

Voyager02238167776 经 TripAdvisor 认证的评论

Not a happy stay. Will not go back. Will avoid Novotel in the future. Rooms: not a 4 stars standard room. The room was very small. The room was not equipped as a standard 4 stars hotel: no amenities, no closet space, we were not able to open the window, carpet in the room very dirty and smelly, bathroom dirty and old. Room very dark, even after opening all the lights. In the bathroom you will find 3 big bottles, one for hand soap, one of shampoo and one of bodywash. These were not sealed, they were also used by previous guests. This is absolutely unacceptable. This is a poor 3 stars hotel. The only strong points of the hotel are location and buffet breakfast (if you wake up early and get there before the other guests). Staff: the staff at the welcome desk was overall nice. The morning of December 9th, 2025 when I asked an info about local transport the lady with the blonde ponytail at the desk was very rude, disrespectful, and dismissive. I was shocked. This is not how to treat a client. Will not be back. Do not recommend it. Will avoid Novotels in the future.

客户意见评级 2.5/5

Libo Y. 家庭住宿 - 所有已确认评论

乏善可陈

尊敬的杨先生， 感谢您抽出宝贵时间分享您在巴黎埃菲尔铁塔中心诺富特酒店的入住体验。 很遗憾您的入住体验未能完全达到您的期望。关于早餐、房间清洁以及整体体验的意见我们已认真记录，并将与我们的团队分享，以持续改进我们的服务。 我们希望能有机会再次欢迎您，并为您提供更舒适满意的入住体验。 此致， Marie Dunas-Bourguignon 宾客关系经理 巴黎埃菲尔铁塔中心诺富特酒店

Novotel: Policies Over People

Tripadvisor 评级 1.0/5

LetySG 经 TripAdvisor 认证的评论

This hotel’s management is greedy and completely insensitive. My husband had an emergency surgery a few days ago, we can’t travel anymore, and despite providing official medical documents they refused to cancel my booking. I fully understand that my booking is non‑refundable, but this isn’t just a simple cancellation — it’s a serious health issue. Beware: all they care about is money, not people!

Dear Ms. Cunha, We are truly sorry to hear about the serious situation concerning your husband’s health. Please allow us to express our sincere wishes for his full and speedy recovery. We fully understand how distressing this must be, and we regret the frustration caused by our standard non‑refundable policy. Your case has been escalated to our management team to ensure that exceptional circumstances like yours are handled with the care and sensitivity they deserve. We appreciate your understanding and hope to find a solution that reflects our concern for your situation. Kind regards, Marie Dunas-Bourguignon Guest Relation Manager

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其他网络用户评价我们的酒店

  • 2,712 评论 9.5/10 位置
  • 3,366 评论 5.4/10 房间
  • 2,924 评论 7.4/10 服务
  • 36 评论 5.4/10 上网
  • 1,470 评论 4.6/10 舒适度
  • 1,205 评论 6.2/10 早餐
  • 1,154 评论 5.1/10 清洁度
  • 728 评论 6/10 氛围

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