Novotel Suites Luxembourg 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 060

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13 Avenue J F Kennedy, Quartier Europeen, 1855 LUKSEMBURG, Luksemburg

Opis

O hotelu

  • W pełni wyposażone, gościnne apartamenty dla maksymalnego komfortu

  • Apartamenty mogą służyć jako sale konferencyjne

  • Strefa dla smakoszy oferująca świeże i przygotowane dania

  • Całodobowa siłownia

  • W dzielnicy biznesowej Luksemburga

Nasze pokoje

Pokój

Apartament VIP z 1 podwójnym łóżkiem i 1 łóżkiem pojedynczym

  • 3 os. maks.
  • 34 m² / 365 sq ft
  • Pościel 1 x Łóżko podwójne oraz 1 x Pojedyncze łóżko

Lokalizacja hotelu

Novotel Suites Luxembourg

13 Avenue J F Kennedy, Quartier Europeen
1855 LUKSEMBURG
Luksemburg

Pozycja GPS:49.620333, 6.145167

Telefon
Faks +352 27 04 89 44

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

QUICK N'SHOP

Masz ochotę coś przekąsić? Punkt gastronomiczny Nasz Quick N'Shop zaprasza całodobowo do skorzystania z szerokiego wyboru przekąsek, posiłków i napojów. Skosztuj potraw z naszego menu o dowolnej porze dnia.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 060

Ocena TripAdvisor  4.2/5  Liczba opinii: 737

Great family suite on the outskirts of Luxembourg City

Ocena na stronie TripAdvisor 5.0/5

bellethedog2022 Opinia zatwierdzona w TripAdvisor

A great base for a weekend in Luxembourg. Lovely family suite with kitchenette which worked well for us as a family of 4 plus a dog. Situated very close to a tram stop, which provides free travel into the city centre.

Dear Guest, Thank you for leaving such a positive review of your stay. We're delighted our family suite provided the perfect base for your Luxembourg adventures. It's wonderful the kitchenette met your needs and that our location near public transport helped you explore the city effortlessly. We appreciate you highlighting how these features contributed to a smooth stay with your family and pet. It would be a pleasure to have you return on another occasion. Best wishes, Bram Maes, General Manager

Good hotel especially for family group.

Ocena na stronie TripAdvisor 4.0/5

Christopher K Opinia zatwierdzona w TripAdvisor

Had the family room which had 1 queen need, 2 single beds, and 1 square table with a chair. Room size is decent. Without the 2 single beds, that space would have been a lovely sitting area. Room has a 'counter' with fridge, microwave and sink. Bathroom had both shower and tub. But strange design with toilet in separate VERY tiny room just inside of the entrance. Good buffet breakfast with hot food - sausages, bacon, scrambled eggs as well as eggs for self-boiling. Ham cheese and smoked salmon in a fridge. Good variety of breads. Did not notice lactose-free milk but there was soy milk which was good. Location is good, in between 2 tram stations, both about 2 mins walk. One small supermarket at the tram station. A bigger supermarket several stations away.

Dear Chris, Thank you for taking the time to share your feedback about your stay. We are delighted that you appreciated our spacious family accommodation. The inclusion of convenient amenities such as a refrigerator and microwave demonstrate our commitment to guest comfort. However, we sincerely apologise for any discomfort experienced with the toilet room layout. Our design prioritises separating these facilities for added convenience, though we acknowledge your feedback on the space constraints. Nevertheless, we are pleased that you enjoyed our extensive breakfast selection, featuring premium items such as smoked salmon and various dietary options. We are also thrilled that you found our strategic location advantageous, with convenient access to public transportation and nearby shopping options. We would be delighted to welcome you and your family back for another pleasant stay with us. Kind regards, Bram Maes, General Manager

Disappointed with Customer Service

Ocena na stronie TripAdvisor 2.0/5

Niccolò B Opinia zatwierdzona w TripAdvisor

I have been a loyal customer of Novotel Suites Luxembourg for the past 8-9 years, staying at the hotel 2-3 times per year. Unfortunately, my recent experience has left me very disappointed. Due to a change in my plans, I needed to cancel the last night of my stay and contacted the hotel two weeks in advance. Despite my long-standing loyalty, I was told that nothing could be done as my reservation was non-refundable. I understand that policies are in place, but I expected more flexibility and understanding given my history with the hotel. This experience has made me feel undervalued as a customer, and I hope the management will reconsider their approach to loyal guests in the future.

Best value hotel. Great location. Spacious room

Ocena na stronie TripAdvisor 5.0/5

TheSylvo Opinia zatwierdzona w TripAdvisor

The price of this hotel is worth it. The room is spacious. Perfect for a family. It has the best value. You can easily go to this hotel from the tram station near the hotel. It only take like 7 minutes of tram to get to the city center. The staff and managers from the hotel and restaurant are very professional and helpful. The team truly reflects the General Manager’s, great characters and leadership. They truly cares about his guest satisfactions. We would definitely recommend this hotel to family and friends, and one day would come back again.

Dear Guest, Thank you for sharing your experience with us. We truly appreciate your kind feedback and are thrilled to know that you had such a wonderful stay with us. We are delighted that you enjoyed the spacious accommodations, competitive rates and professional service provided by our team. Our location in the heart of the business district, along with easy access to public transportation, makes it convenient for guests to explore the city, and we're glad you found this beneficial. We look forward to welcoming you back to Novotel Suites Luxembourg. Best wishes, Bram Maes, General Manager

Excellent value and location

Ocena na stronie TripAdvisor 5.0/5

DipaP Opinia zatwierdzona w TripAdvisor

Excellent value hotel - good sized rooms, clean room and bedroom, separate toilet and shower/bath area. Kettle and microwave also provided. Excellent location in Kirchberg with tram stop 2 min walk away that is a quick ride into the Old Town or to a shopping centre the other way. Also 25min to get to and from the airport using the bus (6 or 16) and tram. Staff are friendly and hospitable. Continental breakfast is available - good selection of cold and hot foods. Children can eat free with an adult which is excellent value. Recommend a stay at this hotel.

Dear Guest, Thank you for sharing your experience with us. We are thrilled that you had such a wonderful stay with us at Novotel Suites Luxembourg. We are pleased that you appreciated the excellent value provided by our spacious and well-maintained suites, as well as the cleanliness of both the room and bathroom facilities. It is also great to know that our friendly team and the diverse selection at our breakfast helped enhance your experience. We take pride in offering complimentary breakfasts for children when dining with an adult, making it an excellent choice for families. Additionally, our convenient location in Kirchberg, just a short walk from the tram stop, allows easy access to both the Old Town and the airport, ensuring a seamless travel experience for our guests. We hope to have the occasion to welcome you back. All the best for the year ahead, Bram Maes, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 820 Liczba opinii 9.1/10 Lokalizacja
  • 1 047 Liczba opinii 8.3/10 Pokój
  • 931 Liczba opinii 9.6/10 Obsługa
  • 22 Liczba opinii 9.1/10 Internet
  • 470 Liczba opinii 7/10 Śniadanie
  • 365 Liczba opinii 9.2/10 Czystość
  • 206 Liczba opinii 9.2/10 Klimat
  • 13 Liczba opinii 8.7/10 basen

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