ETAP Belfast 2 stars

Customer review rating (ALL Rating) 4.1/5 802 reviews

ETAP Belfast - Image 1
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Description

Hotel extras

  • Great city centre location close to main attractions

  • 146 en suite comfortable rooms

  • 24hr reception and free fibre Wi-Fi throughout

  • Morning full Continental buffet breakfast

  • Pizzas available

Our accommodation(s)

Hotel location

ETAP Belfast

35 Dublin Road
BT2 7HE BELFAST
United Kingdom

GPS:54.593029, -5.931785

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

ETAP Hotel Belfast

Non contractual photo

Enjoy a pizza and a drink with us

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  802 reviews

TripAdvisor Rating  3.5/5  1,947 reviews

Disappointing

TripAdvisor rating 1.0/5

Compass34269761135 TripAdvisor review

Unfortunately our room was filthy. Particularly the toilet. When we said it to the guy at the reception he said he would send someone up to clean it as we were going out for the evening. When we came back it still hadn't been cleaned. Definitely wouldn't stay again

worst hotel ever

TripAdvisor rating 1.0/5

Keira H Friends getaway - TripAdvisor review

This is possibly the worst hotel I have ever stayed in. There was stains on the floor, window is blacked out so you can’t see out of it, stains on the sheets. We had only been there an hour and checked out instantly. The man on the reception at around 2pm was rude and needs some teaching in customer service. He was unhelpful and uninformative. On the other hand, the lady at the reception around that time was nice and helpful with taking care of our luggage. If I could give lower than a one star I would!!

Disappointed

Customer review rating 1.0/5

Steve Solo - Confirmed reviews ALL

Broken shower fitting, broken TV, everything needs refurbishment, noise from disco outside until very late, expensive and a reception area like the Wild West with unresponsive staff.

Dear Steve, We sincerely apologize for the inconveniences you faced during your stay. We are committed to improving our facilities and service quality. Your feedback is invaluable to us and we will address these issues promptly. Kind Regards, Jackie Kelly General Manager

Great wee hotel ideally situated

Customer review rating 5.0/5

Lynn F. Friends - Confirmed reviews ALL

Stayed a good few times before, the hotel is ideally situated within walking distance of shops pubs and food places, only downfall is the music from the pub next door but the double windows helped a great deal, staff are lovely and friendly

Dear Lynn F., Thank you for choosing ETAP Belfast. We are delighted to hear that you found our hotel ideally situated and enjoyed the friendly staff. We appreciate your feedback regarding the noise, and we are glad the double windows helped. We look forward to welcoming you back soon. Kind Regards, Jackie Kelly General Manager

Nice Hotel

Customer review rating 5.0/5

Jr Business - Confirmed reviews ALL

Nice clean rooms with all the facilities needed. Only issues, the toaster was not working on one day for breakfast and no Guinness in the bar :)

Dear JR, Thank you for your positive review and feedback. We apologize for the inconvenience with the toaster during breakfast. We appreciate your comments and will address them internally. Kind Regards, Jackie Kelly General Manager

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Other web-users rate our hotel

  • 1,813 reviews 9.3/10 Location
  • 2,194 reviews 4.9/10 Room
  • 1,610 reviews 8.9/10 Service
  • 35 reviews 7.6/10 WiFi
  • 1,331 reviews 3.5/10 Comfort
  • 974 reviews 6.2/10 Cleanliness
  • 501 reviews 5.4/10 Breakfast

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