ETAP Belfast 2 stars

Customer review rating (ALL Rating) 4.0/5 927 reviews

ETAP Belfast - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Great city centre location close to main attractions

  • 146 en suite comfortable rooms

  • 24hr reception and free fibre Wi-Fi throughout

  • Morning full Continental buffet breakfast

  • Pizzas available

Our accommodation(s)

Hotel location

ETAP Belfast

35 Dublin Road
BT2 7HE BELFAST
United Kingdom

GPS:54.593029, -5.931785

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

ETAP Hotel Belfast

Non contractual photo

Enjoy a pizza and a drink with us

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  927 reviews

TripAdvisor Rating  3.5/5  1,927 reviews

First night was bad

Customer review rating 2.0/5

Casey Couples - Confirmed reviews ALL

Everything after the first night was okay. Bed was flipped upside down and made by house keeping. Upon flipping there was a large disgusting stain, ended up moving rooms near midnight. Then had to get a new blanket cover because the new room's had gross stains near the top. Then drunks near the hotel were fighting outside at 2 am. Plus side, place to eat downstairs and have a freshly poured beer.

Dear CASEY C., Thank you for taking the time to tell us about your experience at the ETAP Belfast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Etap, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ETSP Team

Customer review rating 4.0/5

Qist Families - Confirmed reviews ALL

The location is good, rooms are simple but satisfying, staff very helpful, checkin process is fast

Dear QISTINA I., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ETAP Team

Good stay

Customer review rating 4.5/5

Anne Couples - Confirmed reviews ALL

Very good reception, excellent staff Clean room

Dear ANNE S., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ETAP Team

Missing souvenirs…

TripAdvisor rating 3.0/5

sashab9930 TripAdvisor review

Overall value for money. However my partner and I were very upset to find that our souvenirs had gone missing from our room on the Sunday morning after housekeeping had been in. They weren’t worth a lot but that isn’t really the point. We didn’t have time to rebuy before we left. We did bring this to the attention of the staff who said they would check with housekeeping but have heard nothing since. I wouldn’t stay here again. It’s not worth the risk. Plenty of other nicer hotels in/around Belfast city centre.

Great location.

Customer review rating 4.0/5

Gerry R. Families - Confirmed reviews ALL

Very reasonable price, location was great, and staff very friendly. For a budget location could not complain.

Dear GERRY R., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ETAP Team

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Other web-users rate our hotel

  • 1,983 reviews 9.5/10 Location
  • 2,442 reviews 5.3/10 Room
  • 1,831 reviews 9/10 Service
  • 49 reviews 8.2/10 WiFi
  • 1,504 reviews 3.7/10 Comfort
  • 1,137 reviews 6/10 Cleanliness
  • 919 reviews 7.7/10 Value
  • 601 reviews 6.2/10 Breakfast

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