Dear Tatsiana, Thank you for your wonderful feedback. We are delighted to know that you appreciate our convenient location, cleanliness, comfortable beds, tasty breakfast, and friendly staff. It is always a pleasure to welcome back returning guests. We look forward to hosting you again in the future. ibis budget Warszawa West Station

Dear Serghei, Thank you for sharing your feedback with us. We are sorry that the front desk staff did not meet your expectations during your late-night check-in. It is important to us that every guest is welcomed in a professional and courteous manner. Regarding the payment issue, we would like to clarify that the hotel has no control over the final transaction cost when paying in a foreign currency. This largely depends on the bank where the guest holds an account and the currency conversion rules applied by that bank. When paying at a terminal, the bank charges a fee of approximately 11%, which is not part of the room rate but rather a currency conversion fee. We are pleased that you appreciated the cleanliness of the room and that you had positive feedback about some of our staff. However, we are sorry that the size of the room and its amenities did not meet your expectations. We would like to emphasize that ibis budget is a one-star hotel whose concept is based on simple, functional, and compact solutions. The standard room layout and amenities are tailored to this hotel category and the brand’s philosophy. Additional amenities, such as a kettle or a hair dryer, are typically available at hotels with a higher star rating. At the same time, we’d like to point out that both a kettle and a hair dryer are available at our hotel free of charge and can be borrowed at the front desk. We hope that, despite the inconveniences described, you will still have positive memories of your stay, particularly regarding the cleanliness of the room and the courtesy of the staff throughout the day. Sincerely, ibis budget Warszawa West Station

Dear Irina, Thank you for sharing your feedback with us. We are very sorry that your stay was not as comfortable as you had hoped, and we sincerely apologize for any inconvenience caused. During your stay at the hotel, necessary plumbing work was being carried out, which unfortunately caused a temporary interruption in water service. We fully understand how much of an inconvenience this must have been, especially after a flight, when a shower and a moment of rest are so much needed. This work was necessary, and we did our best to complete it as quickly as possible to minimize the inconvenience to our guests. Unfortunately, some technical work cannot be carried out without causing temporary disruptions, and we sincerely apologize that it coincided with your stay. Thank you for your patience and understanding of this exceptional situation. We hope to have the opportunity to welcome you again and provide a stay that is much more comfortable and in line with your expectations. ibis budget Warszawa West Station

Dear Valentyna, Thank you for your kind words regarding your stay with us. We are delighted to hear that you appreciated our location, comfortable accommodations, and attentive service at check-in. Your satisfaction is our priority, and we look forward to welcoming you back in the future. ibis budget Warszawa West Station

Dear Olena S., Thank you for your kind words regarding our location, cleanliness, and internet service. We are delighted to know that your stay was enjoyable and met your expectations. ibis budget Warszawa West Station

Dear Tatsiana, Thank you for your positive feedback regarding our convenient location and budget-friendly accommodations. We are pleased to know that you consistently choose to stay with us whenever you are in Warsaw. Your loyalty is greatly appreciated. ibis budget Warszawa West Station

Dear Krystsina, Thank you for your kind words regarding our proximity to the station and the comfort of your room. We are delighted to hear that you enjoyed a restful night's sleep during your stay with us. ibis budget Warszawa West Station

Dear Kateryna, Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. ibis budget Warszawa West Station

Dear Andrii, Thank you for your feedback regarding your recent stay. We appreciate your compliments on our location, cleanliness, and breakfast offerings. However, we regret to hear about the disturbances you experienced due to noise and the air conditioning issues in your room. Your comments are valuable, and we will take them into consideration for future improvements. We hope that despite this, we will have the pleasure of welcoming you again in the future and providing an even more comfortable stay. Sincerely, ibis budget Warszawa West Station

Dear Oleksandr, Thank you for your positive feedback regarding our location. We would like to kindly inform you that a kettle is available for borrowing at the reception. Your satisfaction is important to us, and we look forward to welcoming you back in the future. ibis budget Warszawa West Station

Dear Yauheni, Thank you for your positive feedback regarding our location. We are pleased to hear that you consistently choose our Reduta hotels for your stays in Warsaw. We look forward to welcoming you back on your next visit. ibis Warszawa West Station

Dear Dmytro S., Thank you for your feedback regarding the room layout. We appreciate your suggestions about the furniture size, as we continually strive to enhance guest comfort. Your input is invaluable to us as we evaluate our facilities. ibis budget Warszawa West Station

Dear Anastasiya, Thank you for your positive review and for taking the time to share your experience with us. We are glad to hear that you enjoyed your stay at our hotel. Thank you also for your comment regarding the availability of hair dryers. We would like to clarify that hair dryers are not standard room amenities, but they are available upon request at the front desk—we are always happy to provide them to our guests. We look forward to welcoming you again. Best regards, ibis Budget Warsaw West Station

Dear Ms. Alena, Thank you for your positive review and your comments regarding our hotel’s location. We’re sorry you didn’t have a hair dryer. Please note that we can provide one upon request, which will certainly enhance the comfort of your stay. Best regards, ibis Budget Warszawa West Station

Dear Mr. P., Thank you for sharing your feedback. We are glad that you appreciated the cleanliness of our hotel. We are sorry that the lack of signage at the entrance and the location of the front desk caused you some difficulty. We also understand that some of the room amenities did not meet your expectations and that the breakfast selection was insufficient. We will forward these comments to the appropriate departments. Best regards, ibis Budget Warszawa West Station

Dear Viktoriia D., Thank you for your feedback. We are pleased to hear that you appreciated our location, cleanliness, and breakfast options. Your recommendations are valued, and we hope to welcome you back in the future for another enjoyable stay. Ibis Warszawa West Station

Dear Viachaslau, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations. We understand your concerns regarding pricing differences, currency conversion fees, and parking costs. These elements may vary depending on booking channel conditions and payment processing, but we regret any lack of clarity or inconvenience caused. Kind regards, ibis budget Warszawa West Station

Dear Yevhen, Thank you for your feedback. We hope that you enjoyed your stay and look forward to welcoming you back to our hotel. Maim reception is in Ibis Warsaw West Station. Best Regards Dominika Siczek Ibis Budget Warsaw West Station

Dear Diana, Thank you for your feedback. We're glad you enjoyed your stay and look forward to welcoming you back to our hotel. Best Regards, Dominika Siczek Ibis Budget Warsaw West Station